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All 2 Springdale hotels

Extended Stay America - Cincinnati - Springdale - I-275

2.0 of 5 Hotel   |   320 Glensprings Road, Springdale, OH 45246
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Extended Stay America - Cincinnati - Springdale - I-275
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Ranked #1 of 2 hotels in Springdale
A recent review
3 of 5 stars Reviewed March 10, 2014
David M Cincinnati, Ohio
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25 people have reviewed this hotel

Traveler rating
    15
    3
    2
    3
    2
See reviews for
5
4
7
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
1 review
3 of 5 stars Reviewed March 10, 2014

I have stayed at this location several times before when traveling by myself; I get to the area every couple months. I have stayed here because the rooms are a little larger and I have the mini-kitchen. The only thing I use is the fridge but the other stuff is there. It's certainly not the Ritz but it's OK. This... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

David – I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that our pet policy did not meet your expectations. As well, I apologize that you experienced issues with your TV during your visit. Your feedback will be very helpful as we continue to improve our guest experience. If... More

Lakewood, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2014

The hotel was nice.. little hard to find.. It is all the way in the back, but that was ok.. room was very clean, no stains on the carpet( a plus) but the wall/ceilings are very thin. I couldn't sleep because of the upstairs guest..I do not know what was going on but they were truly very noisy especially at... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Thank you so much for sharing your experience with us. I apologize for the noise disturbances from your neighboring guests. Our staff is committed to satisfying our guests and we will use your feedback to help us improve. We are happy to learn that you enjoyed your clean room and our friendly staff. We hope you will give us another... More

1 review
3 of 5 stars Reviewed November 14, 2013 via mobile

This place was ok until I was rudely spoken to by the manager. A friend of mine stopped by my room for all of a half an hour and she had her little Chihuahua with her I didn't think anything about it.The next day I walk past the manager and was rudely question about whether I had a dog in... More

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Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that I questioned & addressed you about the pet in a manner that was uncomfortable and rude . As this hotel’s manager, I strive to provide customer satisfaction and want to ensure you that your experience will not be repeated. We... More

Winnipeg, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed August 28, 2013

We stayed for 8 days while in Cincinnati. The check in was fast and breezy and the lady at the front desk went with us to check out the room prior to paying for it, as we had read some reviews and were unsure of the state of the hotel. Everything was fine and she was more than helpful! Every... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Kara - The staff and I read your review, and would like to thank you for writing such wonderful things about your experience at our hotel. I am glad to read that you were pleased with the room accommodations, the grab-and-go breakfast and the great service from our staff. Thank you again for sharing your experience with us. We would... More

Indianapolis, Indiana
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 2, 2013

We were traveling with our two children (2 adults + 2 children). We booked this room through priceline so we did understand that we weren't guaranteed two beds. However, we expected to be able to get extra blankets and pillows for our 8-year-olds. Unfortunately only extra one blanket and one pillow was provided for the kids. That made for an... More

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Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

The staff and I read your comments about your stay with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the incorrect room type was reserved and you were not provided with plenty of pillows and blankets. Your comments were reviewed by the staff, and we will coach our teams... More

Homer, New York
1 review
1 of 5 stars Reviewed June 24, 2013

When we arrived all they had left were smoking rooms we were tired from traveling so we took it. Now, I have stayed in the homes of chain smokers before, and none of them smelled as strongly as this room. The smell was overpowering so we decided not bring any of our luggage up to the room, just grabbed only... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Adrienne - Thank you for your recent review of your stay. The situation you described regarding your room cleanliness and internet connectivity is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have addressed these issues with my staff and will conduct thorough room inspections to ensure your experience is... More

Phoenix
Top Contributor
292 reviews 292 reviews
148 hotel reviews
115 helpful votes 115 helpful votes
2 of 5 stars Reviewed June 21, 2013

We had made a RSVP for a 5-day stay for a work project 7 minutes north of this property. We had given the hotel address to our secretary so she could ship my husband's 90 day med supply to this address. When we arrived at 5:30 pm, the reception area already had 2 guests waiting to check in and a... More

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New York City, New York
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 12, 2013

It’s like your very own apartment. All appliances, clean, remodeled, and the staff was so respectful upon check in. The location is close by eatery and if you’re a cheap shopper like me, there are goodwill/exchange clothing stores near by. The area is clean and quite, although it’s located right next to a motel. I would recommend this hotel if... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding your clean room and how much you enjoyed our new appliances as well as the remodeling we do to the entire property. Also, we are so glad to know that you found the entire team to be respectful... More

Murray,KY
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 9, 2013

The staff and location made this great for my business trip and the staff are great and very helpful. This place is located just off 275 at exit 41 and close to tri-county mall and the springdale cinema delux.

Was this review helpful? Yes
Joe O, Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Thank you for your review and the staff is happy that you discovered the great service and the ease that you can get to places you need to when staying at the hotel. Thanks again and come back soon. More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed March 29, 2013

I was in town with my boyfriend for the Horror Hound Convention and needed a place to stay. I found this hotel online and the prices were great. When I called the hotel I spoke with Louise and she was fantastic, so knowledgeable and friendly. I normally stay in a Westin or Sheraton so at first I was a little... More

Was this review helpful? Yes
Joe O, Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

The hotel is very close the Sharonville Convention Center and the entire staff is happy that you found the best value in the Springdale area. Hope you had time to try our new Grab & Go breakfast while you were at the hotel. More

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Additional Information about Extended Stay America - Cincinnati - Springdale - I-275

Also Known As:
Extended Stay America - Cincinnati - Springdale - I-275 Ohio
Address: 320 Glensprings Road, Springdale, OH 45246
Phone Number:
Location: United States > Ohio > Springdale
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Springdale
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Cincinnati - Springdale - I-275 2*
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