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All 2 Springdale hotels

Extended Stay America - Cincinnati - Springdale - I-275

2.0 of 5 Hotel   |   320 Glensprings Road, Springdale, OH 45246
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69%
Ranked #1 of 2 hotels in Springdale
A recent review
5 of 5 stars reviewed 3 weeks ago
Jillian1010
  • Overview
  • Reviews (36)
  • Photos (9)
  • Amenities
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  • Room tips (12)
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36 people have reviewed this hotel

Traveler rating
    19
    6
    2
    6
    3
See reviews for
7
7
9
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Richmond, Virginia
2 reviews
2 of 5 stars Reviewed 1 week ago

Booked a room on way into town via cell phone and thirty minutes later, the room was unavailable for whatever reason. So the lady (not a front office worker but the self-declared "night laundry lady that checked late arrivals in") had to switch us to a room with two double beds (we are a married couple). We had booked the... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The room was very nice and cozy. Had a full size fridge and even 2 burners to cook on. The location was nice being away from the main road so it was quiet. Staff was very nice. I only had 2 problems...the people before us burned popcorn and the microwave wasnt cleaned. My other problem was we couldnt get a... More

Was this review helpful? Yes 1
Louisville, Kentucky
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The room was tolerably clean, but the outside of the hotel is disgusting. Further, the amenities don't match up to a 2-Star rating. This is like a dirtier version of a Motel 6. I feel cheated that this was represented as a 2 Star hotel.

Was this review helpful? Yes 2
Marblehead, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

my room was very nice, clean and comfortable. employees were very nice and very helpful . easy to locate, parking was close to room, outside was very clean ,looked nice and well kept. my room as ready when I arrived, would stay again. Annette lucas

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Annette - I appreciate you taking the time to write a review of your experience with us. I was disheartened to read that you had a number of issues with your room. Many of these could have been avoided and for this I truly apologize. To uphold our company's high standards, we will be doing a more detailed check moving... More

Lawrenceville, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

We had been staying at a near-by location and the service had been going downhill and the value was not there. Stopped by and Lois and Chevonne made certain that we were taken care of and comfortable. We will be back soon. Thanks.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Bruce - Thank you for taking the time to write such a great review of our hotel. I am glad to hear that our staff was able to provide you with superb service and make you feel comfortable during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended... More

Indianapolis
Contributor
15 reviews 15 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed May 25, 2014

Our soccer team secured a block of NON-SMOKING rooms for a weekend soccer tournament. The first issue was that the hotel did not reserve non-smoking rooms. Several of our families were put into smoking rooms. The second issue was that the smoking rooms were way different that the non-smoking rooms in terms of cleanliness and updating. The smoking rooms look... More

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 14, 2014 via mobile

I was greeted with a smiling, helpful front desk staff member. Things went downhill after walking into my room. The room was dirty with nicotine stains, yellowing on the walls and doors. The room smelled unpleasant. There was hair in the bed and throughout the bathroom. My stay ended with a nice grab and go breakfast and another friendly front... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you found our staff to be welcoming and helpful during your stay. As well, it's great to hear that you enjoyed our grab-and-go breakfast. Still, I apologize that the cleanliness and condition of our your was unsatisfactory. I will be meeting with our... More

Finneytown
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2014

I recently stayed at this place for over a year and the staff grew to not just being workers there, they became family. They greeted you by name and asked all the time if my room and things met with my approval. I never had any issues that were a problem. The grab and go breakfast was nice. The room... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Tom - The staff and I read your review, and would like to thank you for writing such wonderful things about your experience at our hotel. I am glad that you enjoyed our great staff, your fully equipped kitchen and our grab-and-go breakfast. I will be sure to share your kind remarks with our entire team. Thank you for choosing... More

Fairfield, Ohio
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 5, 2014 via mobile

Stayed at the Springdale facility for three weeks during my relocation. The manager Tina and the lead Lois are very nice and professional as well as the other staff. My room was quiet and clean. Great location.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

I appreciate you posting a review of our hotel. I'm glad that you enjoyed our great staff and our location during your visit with us. As well, it's great to hear that you found your room to be clean and quiet. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America.... More

Knoxville, Tennessee
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 5, 2014

Great stay and value for the money. Staff was incredibly courteous and helpful. Room was a little noisy on the interstate side, but noise between rooms was minimal. Bed comfort was average, but room was clean and accommodating. Breakfast was minimal, but didn't expect more due to their being kitchen facilities in the rooms. First time at an Extended Stay,... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

I want to thank you for taking the time to post a review of our hotel. I'm glad that you enjoyed your clean room and our friendly, helpful staff during your stay with us. Still, I apologize that you experienced some noise disturbance from the nearby traffic. Your comments will be useful as we continue to improve our hotel. Thank... More

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Additional Information about Extended Stay America - Cincinnati - Springdale - I-275

Address: 320 Glensprings Road, Springdale, OH 45246
Phone Number:
Location: United States > Ohio > Springdale
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Cincinnati - Springdale - I-275 2*
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Also Known As:
Extended Stay America - Cincinnati - Springdale - I-275 Ohio

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
126

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