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All 2 Springdale hotels

Extended Stay America - Cincinnati - Springdale - I-275

2.0 of 5 Hotel   |   320 Glensprings Road, Springdale, OH 45246
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Extended Stay America - Cincinnati - Springdale - I-275
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Ranked #2 of 2 Hotels in Springdale
A recent review
4 of 5 stars Reviewed July 30, 2014
Williamintoledo Toledo, Ohio
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39 reviews from our community

Traveler rating
    19
    7
    3
    6
    4
See reviews for
9
7
9
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago
2 reviews
1 of 5 stars Reviewed August 12, 2014

We had heard that Extended Stay was a nice option but the low price was not enough to rationalize the poor condition of the property. The place was flat out scary! Phone did not work and the area outside our room was filthy!

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Toledo, Ohio
1 review
4 of 5 stars Reviewed July 30, 2014

Stayed just overnight. Room was clean and the property is pet friendly. Pillows were toooooooo soft but our stay was good. The property is easy to find and is relatively close to a lot of things. The front staff was friendly and if you forgot things they probably have it at the front desk.

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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 28, 2014

This was my 2nd time staying here. The 1st. time I was traveling alone and got violently ill, I dialed 911 from my room and 10 seconds later the staff ran up to my room and stayed with me till help arrived. The were very comforting and helpful. I traveled with my children this time and had separate rooms. The... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our comforting & helpful staff. We are pleased to have provided you with clean, comfortable rooms at an affordable rate. Thank you again taking the time to share your experience with us. The staff and I would love... More

Richmond, Virginia
2 reviews
2 of 5 stars Reviewed July 14, 2014

Booked a room on way into town via cell phone and thirty minutes later, the room was unavailable for whatever reason. So the lady (not a front office worker but the self-declared "night laundry lady that checked late arrivals in") had to switch us to a room with two double beds (we are a married couple). We had booked the... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014 via mobile

The room was very nice and cozy. Had a full size fridge and even 2 burners to cook on. The location was nice being away from the main road so it was quiet. Staff was very nice. I only had 2 problems...the people before us burned popcorn and the microwave wasnt cleaned. My other problem was we couldnt get a... More

Was this review helpful? Yes 1
Louisville, Kentucky
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 25, 2014

The room was tolerably clean, but the outside of the hotel is disgusting. Further, the amenities don't match up to a 2-Star rating. This is like a dirtier version of a Motel 6. I feel cheated that this was represented as a 2 Star hotel.

Was this review helpful? Yes 2
Marblehead, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

my room was very nice, clean and comfortable. employees were very nice and very helpful . easy to locate, parking was close to room, outside was very clean ,looked nice and well kept. my room as ready when I arrived, would stay again. Annette lucas

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Annette - I appreciate you taking the time to write a review of your experience with us. I was disheartened to read that you had a number of issues with your room. Many of these could have been avoided and for this I truly apologize. To uphold our company's high standards, we will be doing a more detailed check moving... More

Lawrenceville, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

We had been staying at a near-by location and the service had been going downhill and the value was not there. Stopped by and Lois and Chevonne made certain that we were taken care of and comfortable. We will be back soon. Thanks.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Bruce - Thank you for taking the time to write such a great review of our hotel. I am glad to hear that our staff was able to provide you with superb service and make you feel comfortable during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended... More

Indianapolis
Contributor
15 reviews 15 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed May 25, 2014

Our soccer team secured a block of NON-SMOKING rooms for a weekend soccer tournament. The first issue was that the hotel did not reserve non-smoking rooms. Several of our families were put into smoking rooms. The second issue was that the smoking rooms were way different that the non-smoking rooms in terms of cleanliness and updating. The smoking rooms look... More

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 14, 2014 via mobile

I was greeted with a smiling, helpful front desk staff member. Things went downhill after walking into my room. The room was dirty with nicotine stains, yellowing on the walls and doors. The room smelled unpleasant. There was hair in the bed and throughout the bathroom. My stay ended with a nice grab and go breakfast and another friendly front... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Cincinnati - Springdale - I-275, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you found our staff to be welcoming and helpful during your stay. As well, it's great to hear that you enjoyed our grab-and-go breakfast. Still, I apologize that the cleanliness and condition of our your was unsatisfactory. I will be meeting with our... More

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Additional Information about Extended Stay America - Cincinnati - Springdale - I-275

Address: 320 Glensprings Road, Springdale, OH 45246
Phone Number:
Location: United States > Ohio > Springdale
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Cincinnati - Springdale - I-275 2*
Number of rooms: 126
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Also Known As:
Extended Stay America - Cincinnati - Springdale - I-275 Ohio

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