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SpringHill Suites Cleveland Solon

#1 of 4 Hotels in Solon
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30100 Aurora Road, Solon, OH 44139
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SpringHill Suites Cleveland Solon
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SpringHill Suites Cleveland Solon
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SpringHill Suites Cleveland Solon
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113 reviews from our community

Traveler rating
    57
    46
    8
    2
    0
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49
15
4
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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South Charleston, West Virginia
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The way the Front Desk greets you is generally and indication of what type of stay you're going to have. The Front Desk was fantastic here, they handled my questions about restaurants, local activities etc.. in a very professional but not stuff way. The hotel was very clean and my room was spotless. The breakfast was good, the breakfast attendants... More 

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Philadelphia, Pennsylvania
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 11, 2015

We stayed at this hotel during the Rock N Roll Cup ice hockey tournament. It was clean and comfortable, and the staff was friendly and helpful. I loved having the sitting area and separate sleeping area. The kids enjoyed the pool. It was great having the mini kitchen area. It was convenient to a mall and restaurants. Would definitely stay... More 

Was this review helpful? Yes 1
Erie, Pennsylvania
1 review
4 of 5 stars Reviewed March 29, 2015

One of the reasons we booked this hotel was for the pool and hot tub. The first night we were there, I got 2nd and 3rd degree burns. I reported it and was told it was probably an allergic reaction. Since I immediately went from the hot tub to the pool to cool my skin, I had water-filled blisters that... More 

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pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this review

Dear Debbi G, Thank you for sharing your experience at the Springhill Suites. I'm glad to hear your stay was enjoyable but certainly understand, under different circumstances, your stay could have been much better. Please accept my apology if any of my actions created your feeling of not being concerned for your well being. That was not my intention when... More 

Montreal, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

We decided to go to Cleveland to celebate our 11th wedding anniversary. Maybe Cleveland isn't a typical anniversary destination, but we wanted to hear the Cleveland Symphony Orchestra. And being from Ontario Canada, it was within driving distance for a long weekend. We also took in the Cleveland Museum of Art, which was better than expected....... many famous artists, and... More 

Was this review helpful? Yes 1
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this review

Dear Duderina27, Thank you for sharing your feedback about your recent stay at the Springhill Suites. I am so glad you gave the hotel a try on your very special day of celebration. I think Cleveland offers the travelers many great sightseeing opportunities with low or no cost options. Thank you for sharing your experience with so many readers. I... More 

Wooster, Ohio
Top Contributor
53 reviews 53 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 26, 2015

This was a very nice clean hotel.. night clerk was super friendly and helpful… Breakfast was very good. Comfy beds and very clean room. Wifi and tv worked well. Large inside pool and hot tub… very quiet.. Would have liked it better if bed wasn't smack up against the wall and tv was placed between the two rooms instead of... More 

Was this review helpful? Yes 1
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this review

Dear Pat A, Thank you for the kind words regarding your recent stay at the Springhill Suites. I am glad to hear you enjoyed yourself. I hope to see you back real soon. Take Care! More 

Toledo, Ohio
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 10, 2015

Stayed here for 3 days due to the death of a family member. Rented 2 suites. Each suite was spacious & spotless with 2 queen beds, a pullout couch, desk, microwave, fridge, & HDTV for $89.10 per night. A delicious breakfast was included in that price. Every staff member we met was friendly and most accommodating. They even extended our... More 

Was this review helpful? Yes 1
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this review

Dear B L, I am so sorry to hear of your loss . Please accept my condolences. During this difficult time, I am glad you were able to find comfort and value in the Springhill Suites. I am pleased the staff extended your checkout time, at no extra charge, so that you could focus on the most important reason for... More 

Atlanta, Georgia
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 7, 2015

We stayed here for almost a week while visiting the greater Cleveland area. The hotel is well situated close to all major highways and we found it easy to navigate the city. The rooms are clean and well appointed. While this is far from a five star hotel, the value for money and incredible staff make it a five star... More 

Was this review helpful? Yes 3
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this review

Dear BagLadyAtl, Thank you for taking the time to review the Springhill Suites by Marriott. I appreciate all the kind words about my team and I will be delighted to share your feedback. I am fortunate to have associates so passionate about service and able to deliver that five star experience. We look forward to your return visit. Until then,... More 

Steubenville Area
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 1, 2015

Frankly, I couldn't wait to get back home and pen a review of this excellent hotel. From start to finish our three days at the SpringHill Suits in Solon, OH, was an absolute pleasure. Every aspect of this hotel -- staff, recently remodeled structure, breakfast, evening snack, beautiful suite, crystal-clear 42" LG, pool, workout room, location -- I would grade... More 

Was this review helpful? Yes 2
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this review

Dear Jim_in_Wintersville, Thank you so much for the glowing review! I am so pleased you enjoyed your stay with us. I will be sure to share your comments with my team members. What a great way to start their day. Until your return visit to Springhill Suites, take care and be safe! Sincerely, More 

Westfield, Indiana
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 9, 2014

Upon entering the hotel, I was greeted with smiles from the 3 staff persons I saw. That was the case every time I encountered staff during the brief stay. We were in town for a family funeral, so the circumstances were not good, but the staff made it feel more like home. The breakfast was great...coffee was always filled with... More 

Was this review helpful? Yes 2
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this review

Dear mommaof4wife2r, I am sorry to hear of your loss, but glad the hotel staff was able to provide some comfort. Thank you for your kind words and tips on local attractions. I hope that you have the opportunity to return under different circumstances. Take care of yourself and family! Sincerely, More 

Orlando
Top Contributor
65 reviews 65 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 7, 2014

I have stayed at several SpringHill Suites locations over the last 2 years. The Solon, OH property is a cut above. It is clear from the moment you first arrive that the staff know how to treat their guests. I received excellent service at the front desk, during breakfast and from housekeeping. My stay was the very first one at... More 

Was this review helpful? Yes 2
pkeeven, General Manager at SpringHill Suites Cleveland Solon, responded to this review

Dear Corbett K, Thank you for taking the time to review the SpringHill Suites. I am delighted to hear your opinion of the staff was first rate. Our staff is really the key driver for a great experience. In regards to the eggs at breakfast, they are 100% real. Please accept my apology that you didn't enjoy that part of... More 

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