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Homewood Suites by Hilton Cleveland-Solon

#3 of 4 Hotels in Solon
Certificate of Excellence
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6085 Enterprise Parkway, Solon, OH 44139
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Homewood Suites by Hilton Cleveland-Solon
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214 Reviews from our TripAdvisor Community

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Bloomington, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I'm a tough critic of staying in a hotel. With that said, I can't put anything negative regarding this hotel, the cleanliness and especially the customer service. The front desk was outstanding and made me feel very welcome. (Not just your normal hello, but genuine appreciation of my business). From a tough critic, I highly recommend this as a place... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Taurean T
Bay City, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff was friendly, and the appearance of the lobby was inviting. The amenities were superior with a microwave, stove top, dishwasher, and refrigerator. These would come in handy on a multi day stay. The fitness center was small but adequate. Two treadmills, each with it's own television monitor. A newer rack of dumbells and a stretching area as well. The... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank William K
Homewoodsolon, General Manager at Homewood Suites by Hilton Cleveland-Solon, responded to this review

Thank you for staying with us! We are happy to see that you enjoyed our newly renovated facility. We agree that our kitchen areas are nice to have in the suite, especially when you have special dietary needs or travel with children. We hope to see you again! Thank you!! More 

Unknown, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I used my AAA rate, the suites were great allowing for meal prep if necessary. Quiet and clean and clean atmosphere. The Fitness Center helped maintain my workout regimen, my family used the indoor pool which they enjoyed very much. Overall this was a great experience and we would use this location again.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Tahira H
Homewoodsolon, General Manager at Homewood Suites by Hilton Cleveland-Solon, responded to this review

Awesome! Thank you for choosing the Homewood Suites Solon, OH. We are happy to see that you not only utilized our amenities offered here, but enjoyed them as well. Thank you for your feedback! We look forward to accommodating you again! More 

Cypress, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

If you have any chemical sensitivities, avoid... at least for the next few months. Everything is new... carpet, paint, wallpaper, furniture... Which is great, if you don't mind the smell... but the out-gassing gave my family headaches... When we complained, not accommodations were offered... Very disappointing. Customer service training is very much needed.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Steve A
Homewoodsolon, General Manager at Homewood Suites by Hilton Cleveland-Solon, responded to this review

Thank you for taking the time to share your feedback about our hotel. We apologize for the bad smell during your stay due to the renovations. We understand that travel is very important and try to make sure all our guests have a rewarding experience at our hotel. We hope you will consider staying with us In the future. More 

Columbus, Ohio
Level Contributor
132 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed December 30, 2015

The service at all levels was outstanding. They had just finished the breakfast area and it was very nice. The pool was just the right heat and exceptionally clean. The rooms were supposedly rehabbed but they tried to stuff to much into the rooms. Sofa-Chair-Desk/Chair-large foot stool with table was just to much for the are. Kitchen area was also... More 

Helpful?
Thank disgusted012
Homewoodsolon, General Manager at Homewood Suites by Hilton Cleveland-Solon, responded to this review

Thank you for staying with the Homewood Suites Solon, OH! We are excited about our renovations and happy to see that your overall impression was outstanding. I have shared your comments with the staff. We hope to see you again! More 

Nashville, United States
1 review
3 of 5 stars Reviewed December 18, 2015

The furniture was oversized based on the smallish size of the living room. I couldn't get my small roller back to squeeze between the chair and dining table. The hotel was under renovation at the time of my stay. It seemed like I paid rack rate for a facility that wasn't 100%.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank William B
Homewoodsolon, General Manager at Homewood Suites by Hilton Cleveland-Solon, responded to this review

Thank you for taking time to share your responses regarding your recent stay with us during our renovations. I have shared your thoughts with the management and staff. It was a pleasure hosting you and we hope you choose us in the future when our renovations are complete. More 

Garden City, United States
1 review
4 of 5 stars Reviewed December 11, 2015

Hotel was under construction in early Dec 2015, but renovations are expected to be complete within a month. Clean, comfortable, safe hotel offering good value. I have stayed in this hotel before and expect to stay again when coming to the area on business.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Susan B
Homewoodsolon, General Manager at Homewood Suites by Hilton Cleveland-Solon, responded to this review

Thank you! Thank you! Thank you for staying with us during our renovations! We really appreciate guests like you that understand that in a week or two, the growing pains will be over and our Homewood Suites will be as beautiful and accommodating as it has been previously. Homewood Suites Solon, OH staff looks forward to accommodating you in the... More 

Saint Charles, Missouri
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 8, 2015 via mobile

Although they posted that construction was taking place it wasn't easy. The noise and limited access to other floors and exits was not the best. If I would have realized the extent I definitely would have gone to another hotel. This has been going on for months and is a mess.

Helpful?
Thank ScottyPayne
Homewoodsolon, General Manager at Homewood Suites by Hilton Cleveland-Solon, responded to this review

Thank you for staying with the Homewood Suites Solon, OH during our renovation. We appreciate the understanding and patience our guests have shown during this process. The major renovations will be complete by the end of the month. We hope to see you soon after so you can enjoy our new renovated facility! Thank you again! More 

Solon, United States
1 review
2 of 5 stars Reviewed November 25, 2015

Left two items at the hotel after my stay. Called the hotel the next day and they pawned me off to an answering machine. I didn't hear back for several days so I called again. The lady was rude and said they never found them. I know this is a lie. I was very upset with my stay

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Natalie H
Homewoodsolon, General Manager at Homewood Suites by Hilton Cleveland-Solon, responded to this review

I appreciate the review of your recent experience at our hotel. I'm sorry that you received a poor level of service. I have addressed these issues with our staff and we are dedicated to improve our service. Thank you once again for your comments. More 

Austin, Texas
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 10, 2015

Suites have a small kitchen, sitting room and bedroom. Room was very clean and comfortable. The staff was very friendly and helpful. I have to give recognition to the breakfast staff as they served the best "free hotel breakfast" I have ever had. Stayed 3 days and had a different breakfast each morning. Plenty of restaurants close by, even within... More 

Helpful?
Thank GuruGraf
Homewoodsolon, General Manager at Homewood Suites by Hilton Cleveland-Solon, responded to this review

AWESOME! The breakfast staff was delighted to hear that you enjoyed the breakfast that they served! We are happy to see that you agree that our suites are clean and comfortable especially with the small kitchen, sitting room and bedroom area! Thank you for your review and staying with us!! More 

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