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Hampton Inn Cleveland Solon

#2 of 4 Hotels in Solon
Certificate of Excellence
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6035 Enterprise Pkwy, Solon, OH 44139
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Hampton Inn Cleveland Solon
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Hampton Inn Cleveland Solon
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221 reviews from our community

Traveler rating
    144
    53
    19
    4
    1
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53
36
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98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Cleveland Solon
See the most recent reviews
Crystal Lake, IL, United States
1 review
5 of 5 stars Reviewed October 31, 2013

This property had a Happy Hour in the evening, a great way to come off the road. The service was amazing, including the GM with a snow brush at 7:30AM, cleaning the cars in the lot. The rest of the staff could not have been more pleasant or useful.

Review collected in partnership with Hampton

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Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi Richard V. Thanks for the awesome review! I am glad our Happy Hour provided a nice release for you to kick back and relax after a long day on the road. It was even better to read that my team was "Johnny-on-the-spot" to ensure your stay was excellent. As you experienced first hand, that early snowfall caught the entire... More 

USA
Top Contributor
51 reviews 51 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 29, 2013

Wonderful hotel. Everyone behind the desk was fabulous, so helpful friendly and welcoming. Hotel itself is clean in a safe area with little traffic so easy to get around and plenty of food and shopping nearby. Good value for the price highly reocmmend

Review collected in partnership with Hampton

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Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi USAtraveler01. Thank you so much for the excellent feedback! I shared your thoughts with my team this morning during our Daily Huddle and they were beaming with pride (as was I for them). We sincerely enjoy delivering the 'warm & fuzzies' and an impeccably clean room to ensure our guests feel 'at home among good friends'. Be sure to... More 

Bettendorf, Iowa
Top Contributor
143 reviews 143 reviews
32 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed October 23, 2013

Typical Hampton which is clean and nice. Updated rooms but still older style layout which makes things a bit tight compared to newer properties. I felt it was fairly expensive for just an average property but it seems to be in line with comparable properties in the area.

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Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi Kris H. Glad you like our new look! We have actually added a few more items that improve guest conveniences since your stay in April. I have been looking at possibly removing the luggage bench and using the portable style to provide more space in our guest rooms, but when chatting with my guests they all told me that... More 

Indiana
Top Contributor
73 reviews 73 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 18, 2013

We have stayed in this hotel several times on business. When we were there last, they were just starting the renovations. Returned recently after renovations were complete. The breakfast area is congested and does not flow well. There were lots of people in the hotel while we were there and breakfast was very busy. It felt very crowded and was... More 

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Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi bkbkg. I appreciate the excellent feedback based on your stay at my hotel. I am very happy that you recognized that our strength id definitely our friendly team and impeccable cleanliness, You did mention a couple of items that I have been working that will hopefully improve your experience the next time you are in Solon. You are right... More 

Pittsburgh, United States
1 review
4 of 5 stars Reviewed October 8, 2013

It was a good experience, the rooms were a bit small for my style, but maybe I got used to suites. Cleanliness was good, staff was welcoming. Only noticeable not good thing was some of the "hot" items at the continental breakfast, mildly warm eggs don't go down the easiest.

Review collected in partnership with Hampton

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Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hello Nathan J. Thanks for taking some time to share your thoughts on your experience at my hotel. It always great to receive feedback that our efforts are appreciated and that you were warmly welcomed during your trip to the Solon area. We did have an issue with our hot food heater which I am happy to report was immediately... More 

Wattsburg
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 5, 2013

Visiting Solon on business and wanted a place clean and nice with a decent breakfast. Just off the main drag, the location is quiet. However, it is close to restaurants and general shopping. The room was clean and pleasantly appointed. The pool was clean and obviously well maintained. Breakfast has a real nice selection of hot and cold items. Everything... More 

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Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hello Ron R. It was great to read that you appreciated not only the cleanliness and attention to detail of our property, but the sincere friendliness of our entire team. We take pride in proving our guests with that special feeling that throughout their stay. I agree with you - their is a slight delay when changing channels. This is... More 

Richmond, United States
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 4, 2013

This Hampton Inn was great for us. We had some plans that an early check-in would have helped. We called and they allowed the early check-in (at 2:00). In addition to the early check-in, the front desk lady was very accommodating and friendly. She recommended a great place to eat lunch (the sub place around the corner) and we were... More 

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Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi Kevin C. Thanks so much for sharing your great experience at our hotel. I am glad that we could accommodate your early check-in so you could get right into enjoying the Solon area. Your are right - that sub shop right around the corner does rock! After a long day, I frequent that place for an excellent sandwich (or... More 

Archbold, Ohio
Contributor
19 reviews 19 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 3, 2013

We return here again and again to visit with family who live close by. The location is convenient and the hotel is always spotlessly clean. The lobby and food area has been redone and it very nice. The manager goes out of her way to be friendly and helpful. It's just our favorite hotel in the area.

Review collected in partnership with Hampton

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Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi cornetblue. Thank you so much for the kind words! I am thrilled that you enjoy our new look as well as the warm hospitality that we truly enjoy delivering to all our guests. Please stop by and say hello the next time you are visiting your family in the Solon area. We look forward to welcoming you back! Warm... More 

Florence, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

CLEAN!!! Great breakfast! Quiet! We will definitely be back! The staff were friendly and helpful. The room was very clean and our guy who cleaned the rooms was very efficient and thorough. The dining area was a bit tight and could use a little bit more room but very nice indeed!

Review collected in partnership with Hampton

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi. Awesome to hear that we knocked it out of the park! That is always our goal and really drives everyone at the hotel to try even harder and think of new ways that we can impress our guests. We started opening up our meeting room to provide as auxiliary seating during those busy breakfast times which has helped out... More 

Columbus, Ohio
Top Contributor
86 reviews 86 reviews
51 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed September 9, 2013

Great facility. Hotels physical plant is outstanding. Best breakfast sea of any Hampton we have used to date (used more than 30). Rooms clean and updated. Staff goes out of their way to be helpful. Rates continuously change so if booking in advance check a couple times to see if they have gone down. This is the place to stay... More 

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