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All 4 Solon hotels

Hampton Inn Cleveland Solon

2.5 of 5 Hotel   |   6035 Enterprise Pkwy, Solon, OH 44139
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86%
Ranked #2 of 4 hotels in Solon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jill1124
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  • Reviews (167)
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167 people have reviewed this hotel

Traveler rating
    108
    36
    18
    4
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38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel was above and beyond the stars it is given by Hotwire and the other hotel booking sites! SO CLEAN! We are fussy! Hospitality is their middle name. The extras they offer to make a guest feel welcome and "at home" are beyond what I can mention. The staff is 5 star!

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Denver, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was more than accommodating for my business trip needs. The staff helped myself and colleagues prepare for a meeting with a large company by receiving and properly storing packages we had shipped there. We couldn't have asked for a better experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi Sarah W. Thank you for not only choosing my hotel for your important trip to our area, but also for taking time to share your insights. I am not going to lie - seeing the headline "Great Hotel Staff" puts an instead smile on my face. Taking care of people is what we do well. I am appreciative of... More

LA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a business trip recently. The hotel manager Eva was particularly kind and welcoming, making my colleagues and I feel very comfortable as soon as we arrived. Everybody was very friendly. Comfortable bed and nice breakfast every morning.

Review collected in partnership with Hampton

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi Jenny R. Thank you very much for the great review! I am thrilled that my Director of Sales Ewa provided the warm hospitality to ensure you felt welcomed during your trip to Solon. My entire team takes great pride in delivering those 'warm & friendlies' that truly make a difference. We look forward to welcoming you back soon Jenny... More

Columbus, Ohio, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Michelle Reid & Beth Jennings: I cannot say enough about how helpful these 2 ladies were when I stayed at this hotel. I had a big presenation and these ladies took the time out of their day to unpack frozen food samples that I had shipped to this hotel and put them into the freezer in my hotel room before... More

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Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hello John B. It was great to chat with you about your excellent experience at my hotel. Thank you so much for adding your insights to TripAdvisor - it is sincerely appreciated. After we chatted, I immediately went out and shared your gratitude and high praise with Beth, Michelle and the rest of my team. They were extremely touched that... More

Enon, Ohio
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hampton Inn in Solon, Ohio is pleasant. The staff is nice and the location is convenient to places I go. My room was not cleaned during my stay for some reason, but since the room was set up for more than one person, it did not matter. Breakfast on the first day was not good, but it was improved... More

Review collected in partnership with Hampton

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Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi mdonnellan. Thank you for your insightful review. I am glad to hear that my team was very friendly and took well care of you during your stay. I do apologize for the missed housekeeping service. We respect "Do Not Disturb" signs and it sounds like this may be the case. Please drop me a message to let me know... More

Fort Washington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel has an excellent staff. They were very welcoming, friendly, and helpful. We were extremely pleased with the full breakfast. I had the hot breakfast every morning with yogurt and fresh fruit. I highly recommend this hotel. I look forward to staying there again whenever I am in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi Belinda D. Though I am very proud of the physical aspects of our hotel, what truly gets me going is reading comments about my team. Thank you very much for recognizing the sincere hospitality that each member delivered. Being warm and aggressively friendly is what we are all about and who we are. Fresh fruit, yogurt and scrambled eggs... More

United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I do love the Hampton Inn brand. The HI in Solon is certainly one of the best for comfort and aesthetics that I've been in. The staff were friendly and accommodating, the room was clean, comfortable and quiet. Just what I want to be able to count on.

Review collected in partnership with Hampton

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi Beth J. Like you, I place great value upon consistency and being able to trust a brand (regardless of the line of business). I am very happy that we not only fortified your trust in Hampton Inn as a whole, but that you considered us one of the best you have experienced. We continually strive to improve and look... More

Annapolis, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

A very positive experience overall. The staff was helpful, friendly, and courteous. Some minor issues were addressed promptly. The breakfast was fantastic. My family and I will come again to this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi Leslie L. Thank you for allowing us the opportunity to address our misstep and promptly get it corrected for you. We all make mistakes - it is how you handle them that makes the true difference. As you experienced first hand, my team is completely empowered to make it right for our guests without them having to endure the... More

1 review
5 of 5 stars Reviewed 4 weeks ago

The staff and overall experience at this hotel was terrific. When we checked in we were advised that they offered free refreshments from 5-7PM and free breakfast in the morning. They also advised us that we would get a 10% discount if we dined at one of the restaurants close to the hotel. We took advantage of that also. Hotel... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi 329fredi. Always nice to read that we provided those extra touches to ensure that your stay was perfect in addition to being an excellent value! Our partnership with the local restaurants is a big plus, especially since all of them provide 'good eats' and offer our guests great variety. Looking forward to welcoming you back soon 329fredi! Thank you... More

Liverpool, New York
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Driving from Minneapolis, we failed to make reservations early enough along our route and ended up driving to this oasis at 0100! As tired as we were, we were relieved that the day was behind us and a warm, clean, inviting bed awaited us. 8 hours later, we're up and packed for the last leg of our trip. Since the... More

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi tk369. You hit the nail on the head as to what is our primary goal - taking care of people. I was thrilled to read that Michelle communicated genuine warmth and concern - this is what truly separates hotels, or for that matter any business, from the rest. Though I am a bit tardy on my response, I definitely... More

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Additional Information about Hampton Inn Cleveland Solon

Address: 6035 Enterprise Pkwy, Solon, OH 44139
Phone Number:
Location: United States > Ohio > Solon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Solon 2.5*
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Also Known As:
Hampton Inn Cleveland Solon Hotel Solon
Hampton Inn Solon
Solon Hampton Inn
Hampton Inn Cleveland Solon Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn Cleveland Solon is conveniently located just a short drive form the attractions of Cleveland. In addition to the free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more   less 
Number of rooms
103

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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