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Hampton Inn Cleveland Solon

2.5 of 5 6035 Enterprise Pkwy, Solon, OH 44139
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Certificate of Excellence 2014
Hampton Inn Cleveland Solon
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Hampton Inn Cleveland Solon
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197 reviews from our community

Traveler rating
    126
    47
    19
    4
    1
See reviews for
47
34
18
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Columbus, Ohio, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel experience was the best ever! We travel every weekend for our son's travel hockey. The staff at this hotel, by far, had the best customer service. They were extra friendly, helpful and went above and beyond to help with anything. Wish all hotels we stayed at could even come close to this one!

Review collected in partnership with Hampton

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Liverpool, NY
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

What a lovely hotel from beginning to end. I have severe allergies, so I always call ahead and ask for accommodations, such as no fragrances or chemicals used int he room before I arrive; foam pillows and blankets, etc. They had my list noted clearly and accommodated every request to ensure my health. More generally, their fitness center, while small... More 

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This is a wonderful place to stay! When I am in the Cleveland area, I always chose this location in Solon because the staff is excellent, the rooms are clean and the environment is very friendly. Ewa, Marketa, Terry, Michelle and all of the front staff always make the stay wonderful for me and my family!

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1 review
5 of 5 stars Reviewed December 14, 2014 via mobile

We were in town for just a day for a wedding. Working late caused us to leave late and only arrive at 7am when checkout was at noon :/ management found out and allowed us to stay until the following day at no extra charge! Wow! And I only asked for 1 hr! Thanks so much!! We really enjoyed our... More 

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi Isaiahtorres91. Thanks for the great shout-out! I was actually working that weekend, but in all honesty it was my Director of Rooms and Front Office Supervisor that made it happen. They were able to accommodate your extremely late/early arrival to ensure that everything was perfect for you. I gave them a couple of High-Fives when reading your review to... More 

Grand Blanc, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2014

We stayed for the weekend here twice now, and I am enthusiastic in recommending this lodging. The bedding is comfortable, the breakfast buffet has a lot of offerings, and you can get a good start to the day with the pool and work out facilities. I appreciate the Nutragena bath products, the fresh fruit, cookies and coffee/tea bar in the... More 

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi BetsyYarrow. Welcome back! Glad to hear that we provided the warm friendlies and important touches that prompted your return visit for a weekend getaway. We have some new packages that might be of interest to you (Hard Rock Rocksino) for your next venture. Looking forward to seeing you again soon. Happy holidays! Warm regards, Terry Herman General Manager More 

New Albany, United States
1 review
5 of 5 stars Reviewed December 9, 2014

I highly recommend staying here. As a frequent business traveler, the accommodations, staff & location were excellent! Plus the restaurants are excellent, nearby & easy to get to & in & out of. Note: One key recommendation as I try & close & post this survey. Please do not have a minimal amount of characters required. This is not cool.... More 

Review collected in partnership with Hampton

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Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi John D. Thank you very much for the high recommendation! I am thrilled to hear that we had all bases covered for you during your stay, but admit that I am a little confused on the character requirements you referred to regarding our surveys. Please reach out to me directly so I can better understand and get this fixed.... More 

Kalamazoo, Michigan
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed November 30, 2014

Received a warm welcome upon arrival. The cleaning and maintenance staffs were very friendly and courteous. Room was clean and well kept. The hotel is convenient to many nearby restaurants. Overall a good experience.

Review collected in partnership with Hampton

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Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi Stacey T. Thanks for your kind words regarding not only the cleanliness and well maintained condition of our hotel, but that all members of my team were warm and friendly. It was nice to read that you recognized that our spirit of hospitality resonates throughout all departments. Happy holidays to you and your loved ones Stacey T. We look... More 

Solon, Ohio, United States
1 review
4 of 5 stars Reviewed November 30, 2014

Very efficient staff, clean rooms, nice pool. We had the family with us, and the kids enjoyed the pool. The breakfast was fine, but the eggs were not great. The set up for the breakfast could use some tweeking.

Review collected in partnership with Hampton

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi Susan A. Thanks for allowing us to take care of you and your family during your trip to Solon. Always nice to read when my team excels by delivering the clean comforts that make you feel right at home. That said, we will be having a 'breakfast make-over' in January that I am confident will be a big hit.... More 

Bethesda, Maryland
2 reviews
4 of 5 stars Reviewed November 27, 2014

Hampton Inns almost always deliver what we need when we visit friends and children/grandchildren in various towns across the US. The Hampton Inn Solon, Ohio was no exception. It was clean, with friendly staff (Hi Ewa!), pool and work-out room as well as breakfast buffet. I was looking forward to the egg and meat products they purport to deliver but... More 

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi DinahH2O. Thanks for taking the time to share your experience. I have to admit - seeing the "Almost Great" summary line made me twinge a bit. It sounds like we hit it out of the park with everything but our breakfast offerings. I am glad to say we are on the same page, with new items and display ware... More 

New York, United States
1 review
5 of 5 stars Reviewed November 25, 2014

Great experience... They are all friendly and helpful... They even helped me to get a taxi service that I need for my entire stay there. I could totally recommend this hotel and looking forward to stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Terry H, General Manager at Hampton Inn Cleveland Solon, responded to this review

Hi Gee V. Thrilled to read your comment concerning my team - "They are all friendly and helpful". That really made my day and is truly what it is all about. I gave everyone a High-Five when reading your review to them during our Daily Huddle. Thank you very much for the kind words. Hope your holidays are the best... More 

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Additional Information about Hampton Inn Cleveland Solon

Address: 6035 Enterprise Pkwy, Solon, OH 44139
Phone Number:
Location: United States > Ohio > Solon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Solon 2.5*
Number of rooms: 103
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Also Known As:
Hampton Inn Cleveland Solon Hotel Solon
Hampton Inn Solon
Solon Hampton Inn
Hampton Inn Cleveland Solon Ohio

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