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Holiday Inn Cincinnati - I-275 North

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3855 Hauck Rd., I-275 at Rt. 42, Exit 46, Sharonville, OH 45241
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1 room 1 guest
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Holiday Inn Cincinnati - I-275 North
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166 Reviews from our TripAdvisor Community

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Traveler rating
    25
    57
    46
    17
    21
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56
24
12
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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    (43)
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Columbus, Ohio
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located right off I275. The lobby of the hotel was clean. Kids participating in a soccer tournament were staying at the hotel so there were a lot of people hanging in the lobby. Suzy at the front desk checked me in with ease and was very pleasant and knowledgeable about the area. The room was nothing special.... More 

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Hendersonville, Tennessee
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Hotel & staff need major updating. Old does not describe condition of rooms. Dirty carpets. Moldy bathroom. Walked by staff a minimum of 8 times the first & only night. Two employees were standing at check-in counter. They stared long enough to take several pictures but never smiled or said hello. Very rude. Breakfast was disgusting. Won't return.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cincinnati - I-275 North, responded to this review

Dear timeitright57, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry our hotel fell below your expectations with regard to customer service, poor condition of rooms and bathroom cleanliness. Please accept our sincere... More 

Westland, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This was hands down the most FILTHY hotel I have every stayed at! Obviously, whoever is the head of housekeeping doesn't check behind the employees work because this was ridiculous. I stayed in room 608 as part of a group getaway. No matter what hotel I stay at, I always bring my own cleaning supplies just so I can sanitize... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cincinnati - I-275 North, responded to this review

Dear herrony, Thank you for your review regarding your recent stay at Holiday Inn Cincinnati - I-275 North (Blue Ash), OH. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

So, I'm actually still checked into the hotel, unfortutnately. My family and I are here for a family reunion. We walked into our room and I immediately noticed the dirty rugs, dusty walls and corners. If it wasn't for our family reunion I would have walked out immediately and stayed somewhere else. So, we are dealing with the old looking,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cincinnati - I-275 North, responded to this review

Dear TSM-EM, Thank you for taking time to post a review of our property. Please accept our sincerest apologies for the inconvenience you had with the cleanliness of the room. Rest assured that your comments will be looked into and appropriate actions will be taken. We greatly appreciate your feedback as this gives us the avenue to improve on our... More 

Wayne, Michigan
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Where do I began, well to start I booked far in advance my group getaway. I requested a King non smoking room and even received a confirmation. Only to get to the hotel and was told that I was put into a double so once again I asked for a King bed was told that they only have one available... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cincinnati - I-275 North, responded to this review

Dear LauraSi39, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean, and superior accommodations. However, please accept our sincerest apologies for falling short of your expectations about the type of room received, and the... More 

ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

While on a recent bike trip we stopped here for the night. The hotel restaurant is a Max and Erma. The only breakfast was in the restaurant and it was over at 9:30. After a long day on the road we did not want to have to be rushed for breakfast so we decided to have coffee then stop on... More 

Was this review helpful? Yes 3
Shannon K, Front Office Manager at Holiday Inn Cincinnati - I-275 North, responded to this review

Dear force235, Thank you for providing us your feedback. I am sorry that you were unable to enjoy breakfast in our restaurant because you would’ve felt rushed. Our regular breakfast hours are 6a-9a M-F and 7a-10a Saturday and Sunday which is pretty standard for most hotel breakfasts. We do not provide coffee in the lobby but we do provide each... More 

Wisconsin
Level Contributor
92 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We were only staying at this property for one night! Hotel is a bit dated. Lobby is very nice and clean. Staff were also very nice. Hotel has both an indoor pool and outdoor pool which is a plus! There was a basketball court near the hotel but it was run down and the only basketball the hotel had was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cincinnati - I-275 North, responded to this review

Dear sdbraund, Thank you for taking time out of your busy day to leave us a candid review. We are pleased to read that you have rated our hotel location to be high, regarded our staff to be nice and rooms to be comfortable and clean. However, we regret that you found our rooms to be run down. We take... More 

Oakville, Canada
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed July 13, 2015 via mobile

The absolutely only wonderful thing about our stay here was the staff at the Front Desk. They were always so kind, accommodating, and helpful. That is where the one star comes from. Otherwise, I would recommend you stay somewhere else. After having the experienced the one fire in the Kitchen of the adjoining restaurant, we should have left. But already... More 

Was this review helpful? Yes 1
Shannon K, Front Office Manager at Holiday Inn Cincinnati - I-275 North, responded to this review

Dear T S, Thank you for taking the time to leave us your feedback. I am very sorry that you did not enjoy your recent stay with us. I see that you were here during a time when we had to evacuate due to smoke. I can assure you that our elevators do get inspected regularly and it was not... More 

Indianapolis, Indiana
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 5, 2015

I travel and stay in several hotel chains throughout the year. I always try to stay open minded and realize that nothings perfect and often times just go with the flow and not complain. However, I don't have too many good things to say about this place. This is my experience...I stayed at this location about thirty years ago when... More 

Was this review helpful? Yes 1
Holly H, General Manager at Holiday Inn Cincinnati - I-275 North, responded to this review

Dear David S. Thank you for your feedback. Of course we will respond and apologize because obviously we regret that our guests had to go through the event that happened that night. On behalf of the hotel and the staff, I am sincerely sorry for the inconvenience placed on you and your family. I hope you can understand that we... More 

Randolph, Ohio
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 21, 2015

I stayed at this hotel with a convention. First, the good points. Staff was friendly and helpful. The room was clean, bed was comfy and the pillows good (brought my own but didn't use it). Nice piece of furniture containing the refrigerator, microwave, and coffee maker. Free WIFI. Room cleaned and supplies replenished except for one day. Told them at... More 

Was this review helpful? Yes 2
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