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Quality Inn & Suites

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2463 E. Sharon Road, Sharonville, OH 45241 (Formerly Sharonville Inn & Suites)
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Quality Inn & Suites
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84 Reviews from our TripAdvisor Community

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Traveler rating
    20
    31
    12
    12
    9
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38
21
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Rochester Hills, Michigan
2 reviews
1 of 5 stars Reviewed 1 week ago

The two adjoining rooms assigned to us (family of 4) smelled highly of urine covered by some sort of sweet smelling disinfectant. It hit you like a ton of bricks when the room door was opened. We stayed for about an hour (time to search for a new hotel), then left. When we told the desk clerk, she offered to... More 

Was this review helpful? Yes
OH567GM, General Manager at Quality Inn & Suites, responded to this review

My apologies if this was a problem. I did go and check the rooms the next day and everything was fine. Although I am unsure of any other problems, I would be more than glad to assist if I just had more information. Please feel free to email me directly at gm.oh567@choicehotels.com Kind Regards Mary More 

New York City, New York
Level Contributor
109 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the nicest Quality Inns I have ever stayed in. Good location on North side of Metro Cincinnati just inside 275 Beltway. Plenty of well-lit parking. Front desk staff friendly and efficient. My King room was spotlessly clean, very nicely furnished and decorated. Got a quiet nights' sleep in a luxuriously comfortable bed. Great job being done by staff,... More 

Was this review helpful? Yes
OH567GM, General Manager at Quality Inn & Suites, responded to this review

Thank you so much! Making our guests feel welcome with a clean hotel, good food and excellent customer service is so important to us for you, our guests Come back soon :)) Mary More 

Virginia
Level Contributor
301 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Checked into a smoke free room (hotel was smoke free) and immediately smelled cigarette smoke. Asked to change rooms, but they had nothing else available. Hotel is VERY dated, old furniture, phone in room didn't work and very little hot water. NOT a good place.

Was this review helpful? Yes
OH567GM, General Manager at Quality Inn & Suites, responded to this review

To reiterate, I certainly do apologize. Please be assured we work hard to take care of our number one priority and that is you, our guests.Unfortunately, on occasion, guests will break rules and smoke on the property. This is dealt with quickly to ensure that our next guest is not inconvenienced by someone else s actions. The phone was checked... More 

De Pere, Wisconsin
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed June 20, 2015

First of all, place is cheap, so like another reviewer stated, you get what you pay for, but still....for whatever price, I expect a clean room! The carpet was beyond filthy and hadn't been vacuum which was evident by the crumbs and whatnot on the floor. The bathroom reeked like stale urine and had mold in the corners and along... More 

Was this review helpful? Yes 1
OH567GM, General Manager at Quality Inn & Suites, responded to this review

My apologies. To say I have never hear a review like this about our place would be an understatement. Please be assured we work hard to take care of our number one priority and that is you, our guests. Please come back soon, I would love the opportunity to share with you what a wonderful place we have here. Kind... More 

Chicago, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 19, 2015

We arrived at 10 PM to claim our reserved non-smoking room and the Quality Inn Staff had given our room away! They showed us a filthy, stinking smoking room, but we could not sleep with the horrible smell. The staff stood there while we tried to find another hotel which was nearly impossible, because the lobby reception was terrible and... More 

Was this review helpful? Yes
OH567GM, Manager at Quality Inn & Suites, responded to this review

My apologies for what sounds like a very uncomfortable night. I would like to look in to this further, but I have such few details. If you could email me I would appreciate that. Kind Regards Mary gm.oh567@choicehotels.com More 

Petersburg, Michigan
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed June 15, 2015

We booked this hotel primarily for other people that were traveling with us who could not afford to pay top dollar. So we weren't expecting much when we got there. And you definitely get what you pay for. It was ok for the money but we probably won't return. We had a king suite. On a good note the bed... More 

Was this review helpful? Yes
OH567GM, Manager at Quality Inn & Suites, responded to this review

Thank you for traveling from Michigan to stay with us, and thank you for taking the time to post a review! My apologies that your stay was not up to your standards, I do hope that you will stay with us again, hopefully not during a time when we are doing so much maintenance. We strive to keep our hotel... More 

Michigan
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 27, 2015

We stayed her on our way home from Alabama. I had called earlier in the week to see if the hot tub and pool were up and running and not scheduled for maintenance. I was assured it would be available. Well, after a long trip we arrived and wanted to soak. The pool and hot tub were out of order.... More 

Was this review helpful? Yes
OH567GM, Manager at Quality Inn & Suites, responded to this review

My apologies that you your stay was not what you had expected. My hope is that you will come back soon. We pride ourselves in providing a clean, family oriented hotel, that anyone would most certainly want to return to time and time again. Kind Regards Mary More 

Macomb, Michigan
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

We were on our way home from Florida on Super Bowl Sunday and had reservations at this hotel. It was north of Cincinnati as we were headed north of Detroit the next morning and didn't want to deal with early morning traffic in the city. This was a very nice location! Hotel was rather empty since it was Super Bowl... More 

Was this review helpful? Yes
OH567GM, Manager at Quality Inn & Suites, responded to this review

Thank you so much for choosing to stay with us! See you next trip :) Mary More 

Parma
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 4, 2015

A very nice hotel with large rooms, very clean, quiet on side away from trains, great breakfast with lots of tables and chairs. Front desk employees were friendly, polite and helpful. The price was reasonable and we will remember for future stays.

Was this review helpful? Yes 1
OH567GM, General Manager at Quality Inn & Suites, responded to this review

Thank you! I look forward to sharing our updates to the hotel when you come back :) Mary More 

Memphis, Tn.
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 29, 2015

After reading all the reviews, I was a bit surprised at the environment in which the hotel is situated. It is in an business/industrial type area that is kinda run-down. I was a bit skeptical about safety initially. Also the train tracks are very close, so you can definitely hear the train in your room. I was initially very apprehensive... More 

Was this review helpful? Yes
OH567GM, General Manager at Quality Inn & Suites, responded to this review

I am so sorry that you did not feel a sense of safety. I travel from Kentucky to this location 6 to 7 days per week and feel quite secure in our Quality Inn. Perspective, makes a difference for sure. Now that summer is coming on I enjoy being outdoors more planting flowers and doing the little things that keep... More 

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42 photos of this hotel

Management photos: Courtesy of the property manager

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