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Holiday Inn Express & Suites

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11160 Dowlin Drive, Sharonville, OH 45241
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Holiday Inn Express & Suites
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71 Reviews from our TripAdvisor Community

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Traveler rating
    31
    21
    10
    7
    2
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23
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • French first
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  • All months
    (71)
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    (21)
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    (28)
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    (9)
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Nashville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago NEW

Friendly, clean. Up and beyond making our visit like being home. Location right off expressway. Big shout out to Jontee/Shondale and staff for making year number 12 a GREAT success. Our ladies group loved it. What a blessing.

Was this review helpful? Yes
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

Thank you ladies for staying with us again we really do appreciate you. We pride ourselves on the service that we provide to our guest and are happy to serve you. We can't wait to see you next year! More 

Vicksburg, MI
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We were a bit concerned as we pulled up to the hotel as the neighborhood we drove through was a bit sketchy. But, the hotel itself was very nice! Dorca was working the front desk at check-in and she was friendly and welcoming. She made our family feel special. There was free coffee in the lobby at all times and... More 

Was this review helpful? Yes
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

heathersuek, I want to take a moment to thank you for your feedback. We are happy that Dorca made you feel at home and we will make a point to let her know that you said so. We apologize for any issues that you had while you were with us and we promise to do better the next time you... More 

Nashville, Tennessee
Level Contributor
183 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you're thinking that a 3 star review for this place, calling it "average" is bad, you're mistaken. The positives: Friendly staff Just off the interstate walking distance to restaurants basically quiet comfortable beds-really comfortable beds rooms that have room in them! microwaves & refrigerators in the rooms Free breakfast with good healthy choices Indoor rooms It has free wi-fi... More 

Was this review helpful? Yes
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to give us feedback on your stay. We apologize that we are unable to accommodate more space for guests who smoke but the local restrictions for smoking areas are very strict. We hope to see you again the next time you are in the area. More 

Cincinnati, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel has everything to make your stay comfortable and is very child friendly. Anything we needed help with was accomodated by Jontee at the front desk. She was very friendly and we will definitely stay here on our next visit.

Was this review helpful? Yes
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

We are very happy that you enjoyed your stay with us, we pride ourselves on our comfort! We want to thank you for giving us the time to write this feedback and we can not wait until you get the chance to stay with us again. More 

Lansing, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this holiday inn in 2012, wasn't very happy with it! This year I was there for 4 days boy what a big change, it was newly decorated, very clean, comfortable and accommodating. The staff was over and above excellent, each one of them made you feel like they knew you personally. Very friendly, great personalities, all of... More 

Was this review helpful? Yes
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

We are happy that you were pleased with your stay. We are most pleased that Jontee became a member of your family, we are all so proud of her! Thank you for your feedback and we can't wait till we see you again! More 

Lawrenceville, Georgia, USA
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had originally planned to stay two nights in Cincinnati, and two nights in Columbus. We enjoyed our stay at this hotel so much that we just stayed the whole trip in Cincinnati at this hotel, and day-tripped to Columbus. Everything was clean and in great shape in the room. Nice decor and furnishings. Loved the mini-fridge, microwave, and sink,... More 

Was this review helpful? Yes
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

We apologize again for any inconvenience you may have had while at the hotel. We are really happy that you found our pricing reasonable and we hope to see you again the next time you are in the Cincinnati area. More 

1 review
5 of 5 stars Reviewed May 21, 2015

An older HI Express but very clean and well maintained. I would like to nominate Jaime as a "TEN". She was very helpful, polite and enthusiastic making a great representative for the Holiday Inn Express organization. Thank you Jaime for making our brief stay a delight.

Was this review helpful? Yes
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your kind words, we will let Jaime know that she made an impact on you. Please come to see us again the next time you are in town. More 

1 review
5 of 5 stars Reviewed May 14, 2015

I stayed at the Holiday Inn Express & Suites in Sharonville, OH about a month ago and what a great stay. The hotel was clean and welcoming. The staff was excellent and Traci, Ronnie, Jontee and Shondace were wonderful!! They may me feel like I was home and were so helpful. I would go back there and stay just to... More 

Was this review helpful? Yes
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

Thank you for staying with us we appreciate you. Come see us again soon. More 

Delaware, Ohio
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 7, 2015

We stayed over a weekend as part of a sports tournament. The staff was very polite and accommodating. The rooms were clean and comfortable at a reasonable rate. We booked a king suite and had plenty of room for 4 people. The kids made use of the pool. Free hot breakfast was a bonus with a good selection of items... More 

Was this review helpful? Yes 1
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

Thank you for the feedback, we really appreciate it. We are happy that you chose to stay with us and are even more happy that we were able to satisfy your needs!! Please don't hesitate to call on us again anytime you are in the area. More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 25, 2015

I stayed here between April 12 and 15 and was overwhelmed by the courtesy and friendliness of ALL the staff. There was a mistake in my reservation which was my fault but they bent over backwards to accommodate me. In particular I have to thank Shondale Turner, and Traci Bedford for going above and beyond to help me out. As... More 

Was this review helpful? Yes
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

We really appreciate your kind words. Thank you for joining us for our Grand Re-Opening we are so happy that you were able to join in on our celebration! We know that you have tons of choices when picking your lodging so we try to provide the very best service in all of the land! We hope to see you... More 

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