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Holiday Inn Express & Suites

Certificate of Excellence
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11160 Dowlin Drive, Sharonville, OH 45241
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Holiday Inn Express & Suites
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Holiday Inn Express & Suites
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65 reviews from our community

Traveler rating
    28
    19
    9
    7
    2
See reviews for
21
6
3
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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    (65)
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    (21)
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    (22)
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    (13)
  • Dec-Feb only
    (9)
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1 review
5 of 5 stars Reviewed 1 week ago NEW

An older HI Express but very clean and well maintained. I would like to nominate Jaime as a "TEN". She was very helpful, polite and enthusiastic making a great representative for the Holiday Inn Express organization. Thank you Jaime for making our brief stay a delight.

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1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Holiday Inn Express & Suites in Sharonville, OH about a month ago and what a great stay. The hotel was clean and welcoming. The staff was excellent and Traci, Ronnie, Jontee and Shondace were wonderful!! They may me feel like I was home and were so helpful. I would go back there and stay just to... More 

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Delaware, Ohio
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed over a weekend as part of a sports tournament. The staff was very polite and accommodating. The rooms were clean and comfortable at a reasonable rate. We booked a king suite and had plenty of room for 4 people. The kids made use of the pool. Free hot breakfast was a bonus with a good selection of items... More 

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NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

Thank you for the feedback, we really appreciate it. We are happy that you chose to stay with us and are even more happy that we were able to satisfy your needs!! Please don't hesitate to call on us again anytime you are in the area. More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here between April 12 and 15 and was overwhelmed by the courtesy and friendliness of ALL the staff. There was a mistake in my reservation which was my fault but they bent over backwards to accommodate me. In particular I have to thank Shondale Turner, and Traci Bedford for going above and beyond to help me out. As... More 

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NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

We really appreciate your kind words. Thank you for joining us for our Grand Re-Opening we are so happy that you were able to join in on our celebration! We know that you have tons of choices when picking your lodging so we try to provide the very best service in all of the land! We hope to see you... More 

Surgoinsville, Tennessee
1 review
5 of 5 stars Reviewed March 9, 2015

The entire staff that I came in contact with were the best. I have travelled extensively in my career and since my retirement, and have not a better professional staff such as this one.Especially Mel and Jontee of this property. My hat goes off to these 2 young ladies. I am 71 years young and they are the best. Thanks... More 

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NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

JerryS thank you for this feedback, we are excited to hear that Jonteé and Melanie mad a lasting impression on you they are a couple of jewels in our crown and we will pass along your sentiment to them! We are really happy to be able to catch the attention of a seasoned traveler such as yourself. I finally would... More 

1 review
5 of 5 stars Reviewed February 7, 2015 via mobile

Jontee was so nice when I reserved my room she made sure she accommodated all my needs when I arrived after Getting settled in my room Jaihla made sure everything in the room was good They did a great job would recommend it to others

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NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

BrandisGreer, We really appreciate your comments! Jontee and Jaihla were really excited to hear that they made an impression!!! We really hope that the next time that you are in our area you will come and stay with us again. More 

1 review
5 of 5 stars Reviewed January 1, 2015

Apone arrival the staff was super friendly. Check in was a fast and smooth process and shortly after check they called our room in to make everything was clean and if we needed anything. The room was very clean and smelled nice. The staff at all hours were very friendly and talkative. The pool area was nice and clean as... More 

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Davidkeller, Manager at Holiday Inn Express & Suites, responded to this review

Emt88travel, we really appreciate you taking the time to express your sentiment! We pride ourselves on having a friendly staff and are glad that it shows! We hope to see you again soon! More 

2 reviews
5 of 5 stars Reviewed December 30, 2014

This was a wonderful place to stay. I only wish that I had stayed at this location when I was in Ohio for 3 weeks. Jontee at the desk made me feel like family. The room was great. The breakfast was good each morning and you are met with a smile. That really means a lot. I do travel a... More 

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Toledo, Ohio, United States
1 review
5 of 5 stars Reviewed December 10, 2014

Came down here for a job interview and housing hunt and Jontee' got me hooked up with a great room within a short time. Shout out to her. She needs a raise! Would also like to give a shout out to Jayla for pointing me to Larosa's for Pizza:) Very satisfied with this place and its service is exceptional!

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Janville, France
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 25, 2014

One night stay after a long day. (all day meeting + 4 hours driving) Rooms are well arranged and quiet. Perfect for business trip. Bed was very confortable. Free wifi is available in room. I unfortunately had no time to test the breakfast... Next time, I'll post a new comment to let you know !!!

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