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Holiday Inn Express & Suites

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11160 Dowlin Drive, Sharonville, OH 45241
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1 room 1 guest
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81 Reviews from our TripAdvisor Community

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Traveler rating
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    10
    7
    3
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30
6
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (81)
  • Mar-May only
    (21)
  • Jun-Aug only
    (37)
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    (14)
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    (9)
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Portsmouth, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

The girl that checked us in at 2:30 had rooms ready for us right away. Had a nice conversation with her. My husband lost his glasses, and the staff found them, contacted us and we had them in the mail two days later. Now, that's service. Will go back to this hotel again. Thank you, Holiday Inn.

Was this review helpful? Yes
Warsaw, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

The wonderful staff went above and beyond to ensure our visit was enjoyable. They even made sure our toddler had enough snack bags to last our entire trip! Our room was well cleaned; our only complaint for the room is the tub is sloped on the sides and made standing up difficult, especially for our toddler who prefers showers to... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was considering going to another hotel but Jamie was awesome!! She convinced me to stay there by going above and beyond...She recommended nearby restaurants and attractions in the area. Exceptional staff everyone was friendly.Rooms were very clean and the complimentary breakfast was great.

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1 review
5 of 5 stars Reviewed 1 week ago

Jontee was very helpful and pleasant. She save us we had reserved a room at the Econo Lodge to stay at but when we got there it looked like a dump. When I called to get a room she was more than happy to get us one. Tenisha was very friendly and helpful also. I had dropped some money and... More 

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Gonzales, Louisiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was recently renovated. Beds are pillows are very comfortable & clean. The staff is awesome. Always having a smile on their faces. Helpful in any way we needed. Nice quiet location. The front desk and morning breakfast staff were great, Holiday Inn could not ask for better employees. Tenisha, Jontee, Jamie and Sholdale made our stay fabulous!

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Lima, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed hear. I went to check in and was greeted promptly. Dorca went above and beyond to make sure we knew to let them know if we needed anything. Our stay was great and this place is very nice ( recently remolded ) and the breakfast was fresh and HOT.Also the indoor pool area is very... More 

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LEXINGTON, KY
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 27, 2015

I stayed here for a few days of shopping in the Cincy area. Great location and easy to get many places north and south of the exit. The place seems new and is very neat and attractive. The staff here actually seem glad your here and are very friendly. The morning staff that take of the breakfast area are friendly... More 

Was this review helpful? Yes 1
NelsonBuck, Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your feedback! We are so pleased you enjoyed your stay with us and hope you'll return very soon! Guests like yourself are the reason we love to do what we do! -Mel Foster Asst. General Manager More 

Effingham, Illinois
1 review
1 of 5 stars Reviewed July 19, 2015

When I first arrived it was horrible. I was told even though I was a platinum member I could still not checking and I had to wait until 3. I walked back into the lobby at 4 and there were probably 15 people in the lobby and 5 people behind the desk and yet it took 20 minutes just to... More 

Was this review helpful? Yes
NelsonBuck, Asst. General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your stay. I completely understand your concerns and frustration. The day of your arrival, we had just sold out the night before and had not received our housekeeping reports early (as we usually would) so we did not have clean rooms in our system to check... More 

Williamsville, New York
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 16, 2015

The front desk staff was friendly and extremely helpful and went out of their way to make sure our stay was as good as can be. The breakfast was surprisingly good for not having an onsite restaurant.The cleaning staff and other hotel workers always acknowledged us and asked if we needed anything. The rooms were slightly on the small side... More 

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Madison, Wisconsin
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 11, 2015

We were in town for a lacrosse tournament and loved having a relaxing place to return to after a long day. Jontee was especially helpful and friendly. Nice room, comfortable bed. Great breakfast selection. Great restaurants nearby. Will return when we are in town again

Was this review helpful? Yes
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