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Extended Stay America - Cincinnati - Sharonville

2.0 of 5
11457 Chester Road, Sharonville, OH 45246
Hotel amenities
Extended Stay America - Cincinnati - Sharonville
Ranked #14 of 15 hotels in Sharonville
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15 reviews from our community

    Trip type
Traveler rating
    0
    2
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    2
    6
Date Rating
Cincinnati, Ohio
1 review
1 of 5 stars Reviewed May 9, 2013

I reserved it for 40 nights. Considering the location. It is located very near to exit 15 of I75 on GoMetro bus route 23X. I was checked in a room that was for handicapped so had big bathroom :-) Rooms are very small. :-( Kitchen is very small. :-( 6" between cooking range and sink. then 12" on right of... More

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Manager_11525, General Manager at Extended Stay America - Cincinnati - Sharonville, responded to this review
May 13, 2013

Thank you for your recent review of your stay. I sincerely apologize that the size of our rooms did not meet your expectations, that we were unable to move you to another room at the time of your request and that the faucet in the bathroom did not function properly. We are working to replace the faucet with a new... More

Glasgow, Kentucky
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 26 cities Reviews in 26 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed April 15, 2013

We stayed here because the hotels in Dayton were full. This was a weekend to visit our family. We were not at this ESA all that much. It is ok, but needs some TLC. Our room was kind of clean and needed a fresh coat of paint. I steam for bedbugs everywhere we go, so I steam cleaned the rest... More

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Manager_11525, General Manager at Extended Stay America - Cincinnati - Sharonville, responded to this review
April 19, 2013

I appreciate you bringing your experience to our attention. The situation you described regarding the noise from the night club next door is truly regrettable. We are very sorry for your experience. In response to your feedback, I am trying to work with the club to come to a solution to resolve this type of issue. We continually work to... More

1 review
1 of 5 stars Reviewed April 7, 2013 via mobile

Avoid this hotel at all costs. They don't tell you that there its an independent nightclub on the property and they blast the music until about 3am. They put my daughter and I in a room facing the nightclub. We didn't get any sleep and had to cut our weekend short.

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Cincinnati, Ohio
1 review
1 of 5 stars Reviewed November 27, 2012

This is a renovated hotel, and small rooms. Will be moving out tomorrow for something better. I would NOT recommend this to anyone and hope that Extended Stay America removes this location from its booklet as well as its website. I needed a Queen suite not something that resembles something out of in-town-suites...horrible.

Was this review helpful? Yes
Joe O, Manager at Extended Stay America - Cincinnati - Sharonville, responded to this review
November 29, 2012

Thank you for your review. This hotel does not offer suites rooms so I reget that that we could not offer the room type you wanted. Hopefully the new flat screen TVs and the new bedding that was placed at the hotel this year will meet your needs in the future. More

Fort Way
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 16, 2012 via mobile

Disappointed there was no hairdryer or toiletries except for soap in suite. Stains on carpet and bedding. Bug found in room but thankfully not a bedbug ( we think). Door would not deadbolt. TV was the nicest amenity in the room.

Was this review helpful? Yes 1
ChristopherTM, Manager at Extended Stay America - Cincinnati - Sharonville, responded to this review
July 19, 2012

Dear Tim, Thank you for providing us with your feedback. I am sorry to hear that your recent stay did not exceed your expectations. Your feedback is being reviewed and corrective action will be taken to improve the quality of our hotel and to provide a positive experience for all our guests. Thank you again! More

Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 26, 2012

Room was clean. Equipped with tv, ironing equipment, refrigerator, stove, very basic cooking equipment and cutlery. Staff at the reception was efficient and friendly. Location is okay, there is a food mart around 5 min walk, a japanese restaurant next door, and a fast food place within walking distance. it's quite close to cincinnati premium outlet mall. It's a good... More

Was this review helpful? Yes 1
ChristopherTM, Manager at Extended Stay America - Cincinnati - Sharonville, responded to this review
May 4, 2012

It was a pleasure to read your recent review of Extended Stay America - Cincinnati - Sharonville. We feel that the exceptional service and value we offer our guests is what has made us the leader in our category, and we are so glad that you were pleased with your stay. The entire staff thanks you for your kind words... More

Reynoldsburg, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 17, 2012

Overall, this hotel is one of my better recent experiences. Good value for your money with exceptional customer service, however it is far from perfect. Check in was fast, friendly & informative. Check out was a pleasant dose of the same. The room was clean, well supplied & very comfortable. Beware of the doorstop in front of the closet; it... More

Was this review helpful? Yes 2
ChristopherTM, Manager at Extended Stay America - Cincinnati - Sharonville, responded to this review
April 26, 2012

It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay America Cincinnati - Sharonville. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the... More

Columbus, Ohio
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 27, 2011

I didn't have high expectations. I've stayed at Extend Stay hotels before and had some awful experiences, but my girlfriend and I just wanted a cheap bed for the night, which we got out of this hotel. The room feels like a typical one-star motel room but with a range and a sink installed to make a "kitchen". Someone had... More

Was this review helpful? Yes 2
Bangalore, India
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 8, 2011

The good thing about this place is the price, which seems pretty good and you get most of the amenities including a kitchen. The room was a bit on the smaller side but was nevertheless, ok. I stayed here only for a night and there was no problem for this period of stay. It is beside a place which seems... More

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Huntington, West Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 24, 2011

I spent 10 weeks at this location, so obviously it is not that bad. My first impression was, "Wow can I stay here for 10 weeks?" but once I got my things moved in it was better. The room was mostly clean although I did have to complain about the floor not looking like it had been swept. The wireless... More

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Cincinnati - Sharonville

Also Known As:
Extended Stay Sharonville
Sharonville Extended Stay
Extended Stay America - Cincinnati - Sharonville Ohio
Address: 11457 Chester Road, Sharonville, OH 45246
Region: United States > Ohio > Sharonville
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #14 of 15 hotels in Sharonville
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - Cincinnati - Sharonville
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