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Castaway Bay Resort

2001 Cleveland Rd., Sandusky, OH 44870
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Castaway Bay Resort
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Castaway Bay Resort
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714 reviews from our community

Traveler rating
    185
    223
    123
    96
    87
See reviews for
456
22
3
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • English first
  • Russian first
  • Any
English first
  • All months
    (714)
  • Mar-May only
    (172)
  • Jun-Aug only
    (311)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (123)
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

I will never stay at Castaway Bay ever again! I stayed from Sunday-Wednesday! For starters the staff is very rude and nasty! The house keeping was horrible! They did not vacuum nor empty the trash! The carpet was filthy! The patio had thousand of dead bugs! The sheets had stains! The toilet was DISGUSTING!!!!!!!!!!!!!!!!!!!! The whole experience was the worst... More 

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Toronto, Canada
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel was nice and clean. we drove from Toronto to this location for the water park (5 hours drive) . when we came few slides were off we asked why and they told us they are short in staff...the next day again , 50% of the park was close....it was quit frustrated to do all this drive just for... More 

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Salem, Ohio
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for a trip to cedar point.I think my husband and son had more fun in your waterpark.We had my son and his friend, 12,and 14 both with special needs.They had a blast!Very courteous staff.We will be back.By the way we do quite a bit of traveling,and I never write reviews.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

We are on a high school senior trip looking to spend a few hours before we head home. We planned this trip many months in advance, but when we arrive many of the larger attractions are closed because of being understaffed. We continued to get shuffled between the pool staff & front desk staff before finally being told to ask... More 

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Travelers are raving about these Sandusky hotels

Wooster, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I wanted a local getaway that was within a short driving distance but felt like a vacation. We also wanted it to have a variety of activities for our whole party. Castaway Bay was the answer! We had our boys, aged 10 and 13, and 2 nephews in their early 20s with us. Right away, we felt... More 

Was this review helpful? Yes
Tyler A, Manager at Castaway Bay Resort, responded to this review

Thank you for the five star review, we appreciate your business. More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Upon arrival the front desk clerk didn't seem to have a single interest in wanting us to be there. The room was clean. When entering the park the lifeguards were not friendly. There was not much to do at all and anytime we tried to go into a ride/wave pool/hot tub, etc. the lifeguards gave dirty looks and blew their... More 

Was this review helpful? Yes 2
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Had a great time at castaway bay. The hotel was very clean and well organized. The staff members were polite, professional, and knowledgeable. Great service from all. I would return again. The kids loved it.

Was this review helpful? Yes 1
Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I took my 6 year old to Castaway Bay for 3 days/2 nights over spring break. She LOVED it! Surprisingly, I also had a great time. Here's what I liked and didn't like. I liked: -Cleanliness of the hotel room and waterpark -Friendliness of staff -Water slides/waive pool -Attentiveness of lifeguards -Peanuts characters -Screened porch -Free parking -Free Wi-Fi -Sundry... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Took my 13 year old son and his two friends for a one night stay to wrap up spring break. We took a chance with Castaway Bay because it still had rooms available. Arrived on Saturday, left Sunday. Although they said the hotel was pretty full and they would not be selling day passes, I found that it wasn't that... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The water park is fun for the whole family but the restaurant mango mikes is expensive the food is awful and the service is even worse. Our waitress stood and talked over our food during the majority of our meal. The food was awful and they called it a buffet but it only had about 5 different food options. This... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Water park(12)
  • Cedar Point(10)
  • Breakfast buffet(3)
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Amenities