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Castaway Bay Resort

2001 Cleveland Rd., Sandusky, OH 44870
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Castaway Bay Resort
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733 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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Houston, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel was clean, comfortable and convenient to Cedar Point. Great rooms and suites to accommodate families. Water park was fun! We had 1st floor suite directly across from the game room and water park. While this was convenient for us, it might be too loud for infants or family members who need to nap during the day.

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Grove City, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

We really enjoyed this hotel....everything from the friendliness of the employees to all of the amenities it offers! The waterpark was FUN, the room was spacious and very clean, loved the mini fridge and micro and the breakfast buffet tasted really good! Great experience and this was our second visit here!

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

We always have a nice time when we stay here. The customer service is great and the rooms are always comfy and clean. The water park is fun although there could be a few more slides. When we were here this last time, 2 of the slides were closed which didn't leave much to do for adults besides the wave... More 

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Tyler A, Manager at Castaway Bay Resort, responded to this review

Thank you for staying with us, we appreciate your feedback. More 

Tremont, Illinois
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It was a good experience and the staff was great. For the money though, it wasn't any thing special. Water park is fun for smaller kids. Breakfast buffet was too expensive for small children as they had to pay almost as much as adults.

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Tyler A, Manager at Castaway Bay Resort, responded to this review

Thank you for taking the time to share your feedback. More 

Lakewood, Ohio
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed there for two nights June 9-11. We went with another family. We asked for a joining rooms. Called to front desk about the issue. My friend was placed on hold for 10 minutes. Then told that there was nothing available. Manager on duty was not very friendly. She was acting like we were bothering her. It was a... More 

Was this review helpful? Yes 1
Tyler A, Manager at Castaway Bay Resort, responded to this review

Thank you for sharing your feedback. While we do our best to take care of reservation requests, we unfortunately cannot grant every request. We do offer a combination suite room style which does feature two connecting rooms. Also, there are upgraded views available, they are part of the Bayview room category which overlook the water. More 

Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We recently stayed at Castaway Bay while in Sandusky due to its close proximity to Cedar Point Park and the added perk of the hour early entrance into the park. The rooms are outdated and need to be updated but they are clean and if you don't plan on being there often it's fine for the price. Water park tickets... More 

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Tyler A, Manager at Castaway Bay Resort, responded to this review

Thank you for staying with us, we appreciate your feedback. More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

this was my family's first trip to Sandusky and Cedar Point. We really had a great time and the waterpark resort was great for the kids and the price. They had activities for the kids to do from sunup to sundown. watch out for a lifeguard named Lola she is not very tentative and my mother almost drowned and she... More 

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Tyler A, Manager at Castaway Bay Resort, responded to this review

Thank you for sharing the details of your experience, we will review this with the waterpark management team. More 

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We took our youth group here and as my title says it is an "Okay Place to Stay." The rooms are nothing fancy, simply normal/average hotel rooms. The water park is okay as well. I believe it is more suited for younger kids. Our middle school/high school aged kids rode the slides for 2-3 hours and were done. The arcade... More 

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Tyler A, Manager at Castaway Bay Resort, responded to this review

Thank you for staying with us. More 

Jersey Shore, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at Castaway Bay for two nights. Room was super clean bathroom especially. Cedar Point was conveniently close and Quaker Steak and Lube was right next to the hotel. Excellent food! The staff was friendly and helpful ond our three children loved the indoor water park. We would definately stay again. P.s. great breakfasr buffet too, very simple yet... More 

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Tyler A, Manager at Castaway Bay Resort, responded to this review

We are glad to hear you enjoyed your visit. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The staff is very friendly and it is close to Cedar point, we enjoyed the breakfast buffet and spent a lot of time at the water park before getting early entry to Cedar Point the next day. I would stay there again.

Was this review helpful? Yes 1
Tyler A, Manager at Castaway Bay Resort, responded to this review

Thank you, we look forward to seeing you again. More 

Hotel Review Summarization

What travelers say

  • Water park(12)
  • Cedar Point(10)
  • Breakfast buffet(3)
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114 photos of this hotel

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