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Castaway Bay Resort

2001 Cleveland Rd., Sandusky, OH 44870
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Castaway Bay Resort
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754 Reviews from our TripAdvisor Community

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Traveler rating
    195
    238
    132
    98
    91
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483
23
3
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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  • Russian first
  • Any
English first
  • All months
    (754)
  • Mar-May only
    (174)
  • Jun-Aug only
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    (108)
  • Dec-Feb only
    (123)
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Swartz Creek, Michigan, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed today NEW

My kids loved the waterpark, I loved the discounted tickets to Cedar Point and early entry. The room smelled a little musty, but we weren't in it much. Overall clean room. The balcony needed a power washing to get rid of cobwebs and insects. Given the close location to Cedar Point and the discounts I say it's worth every penny.... More 

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3 of 5 stars Reviewed 3 days ago NEW

My visit at Castaway Bay with my Family was average. Check-in time was easy and simple...the people at the front desk were friendly and helpful even the Flamingo Suite I had was very clean....HOWEVER THE HOUSEKEEPING PERSONNEL WAS TERRIBLE!!!!!!! After a long fun-filled day at the water park and the arcade and other things my son says..."Mom...there are no sheets... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

It's awesome good room service best hotel I have ever been to I have never seen a better hotel it's a good price and it has good beds good TV channels the bathroom is clean.there was nothing wrong with it.it was the best hotel in Sandusky I loved it the kids came home with a smile on there face they... More 

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Mayfield, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife, son, and 2 daughters' stayed two nights at Castaway Bay. Overall it was a positive experience, but not without it's issues. First the good. The water-park is very clean and had something to entertain a wide range of ages, with 4 slides aimed at teens & up, and 3 for the younger set . You can use the... More 

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Tyler A, Manager at Castaway Bay Resort, responded to this review

Thank you for the detailed comments about your visit. Feedback like this is extremely helpful for us to improve upon the guest experience. Thank you for your business. More 

Marysville, Ohio
1 review
3 of 5 stars Reviewed 1 week ago via mobile

The resort is in a very convienient area or roller coaster lovers, near Cedar Point. The indoor water park is nice and clean and well run. Great place for kids, but adults may get bored within an hour. They have several shops, restaurants, and cafes. We got some donuts from a cafe on a Sunday morning which didn't seem completely... More 

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Tyler A, Manager at Castaway Bay Resort, responded to this review

We appreciate your business. More 

1 of 5 stars Reviewed 1 week ago

We got here at 10AM and asked to check in early. Expecting to potentially not have a room ready yet. Totally understandable. But they told us it would probably be ready soon and we would get a text. By 2:30, after seeing most of the people in our group check in and watching family after family walk right up and... More 

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Tyler A, Manager at Castaway Bay Resort, responded to this review

I apologize that you were not satisfied with your stay and hope that you were able to speak to a manager regarding your check-in. More 

Travelers are raving about these Sandusky hotels

Brandon, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

For the price I expected more. I could have stayed somewhere less expensive, thinking it was on the water but it was not worth the money. It is not on the lake but more of a pond. The place itself is okay and we got into the park early which is the best feature and the ticket prices for Cedar... More 

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Tyler A, Manager at Castaway Bay Resort, responded to this review

Thank you for staying with us. More 

Chicago, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

If you're looking for a family friendly water park that's also close to an amusement park, this is your place. Cedar Point has a water park but if you prefer a smaller and more cozy environment this is a good option.

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Tyler A, Manager at Castaway Bay Resort, responded to this review

Thank you for staying with us. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Enjoyed our 4 nights at Castaway! Our 6 year old twins loved the waterpark, bunk beds, and the occasional Snoopy sightings! I liked the friendly staff, the attached restaurants and proximity to Cedar Point. This was our first long road trip and this hotel made it worth every hour we spent in the car! Will recommend to anyone that asks... More 

Was this review helpful? Yes 1
Tyler A, Manager at Castaway Bay Resort, responded to this review

Thank you for the recommendation, we appreciate your comments. More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Do not stay here. If you don't want to read detailed review, here's the summary: dirty and cheap hotel, rude hotel employees, excellent waterpark, do not pay for a bay view- it's basically a large muddy puddle with trash floating in it. Stay somewhere else and get a day pass to waterpark. This was the worst hotel I have ever... More 

Was this review helpful? Yes 1
Tyler A, Manager at Castaway Bay Resort, responded to this review

I apologize for the issues you experienced during your stay. If you were not able to speak with a manager, please contact Teddi at 419-609-5610 to discuss your visit. More 

Hotel Review Summarization

What travelers say

  • Water park(12)
  • Cedar Point(10)
  • Breakfast buffet(3)
Questions? Get answers from hotel staff and past guests. Ask a question

126 photos of this hotel

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Pool/beach area (19)
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Hotel & grounds (15)
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Dining (4)
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Management photos: Courtesy of the property manager

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Hotel & grounds (2)
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Room/suite (1)
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Other (2)
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