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Kalahari Resorts & Conventions

Certificate of Excellence
7000 Kalahari Drive, Sandusky, OH 44870
Kalahari Resorts & Conventions
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2,699 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (646)
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  • French first
  • Japanese first
  • Portuguese first
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    (742)
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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Gotta go!! Had an amazing time!!! Staff is above and beyond fantastic! Great memory and fun for my family! They let you come in at noon... Stay all day after you check out... Makes the most out of your time and money!!!

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Ohio
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Front desk people very poorly trained. People in water park were clueless on answering any questions. Many just shrugged their shoulders and said, "I don't know". Zip coated broke many times and other ride with giant yellow raft broke too. However, very clean water park with lots,to do. Try to get a package deal because all other items cost a... More 

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Ohio
1 review
3 of 5 stars Reviewed 5 days ago NEW

I booked a romantic escape weekend for my niece and her husband. Upon arrival they wanted something to drink and put money into a machine and got out WARM cola so they went to get some ice, but there was NO ice anywhere to be found. The machine was empty. It took quite awhile for someone to come to their... More 

Was this review helpful? Yes 3
Kassie R, Social Media Coordinator at Kalahari Resorts & Conventions, responded to this review

Hi Pam! What a wonderful gift for your niece & nephew! I do hope that they brought these issues to the attention of our Management team immediately. I would like to assure you that the experience that your niece & nephew relayed to you is not our standard & remain in hopes that both you & them will give us... More 

Medina, Ohio
1 review
2 of 5 stars Reviewed 5 days ago NEW

Was here for business 6/25/15 Good: Housekeeping, Brittney was on the ball. Check-in: Good flow, enough staff Bad: Associate's car was broken into(back window busted out and nav system stolen, staff was like ,"Oh well, there's nothing we can do." (How about upgrading security????) Food: Associate ate undercooked chicken, got sick. More than one person. Service: Foreign event staff can't... More 

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Kassie R, Social Media Coordinator at Kalahari Resorts & Conventions, responded to this review

Hello! I am happy to hear that a business event brought you to us & that you had a good experience at check-in & found your room to be well kept by Brittney. We appreciate that your business associates brought their situations directly to us immediately so that we could address them at that time. Anytime loud arguments/noises disrupts your... More 

2 reviews
3 of 5 stars Reviewed 1 week ago NEW

We where relentless here with a group of girls! We All enjoyed are time and the girls had a blast! The girls earned the money and the voted to come to Kalahari, so much to do and Not enough time to get it All done. Our stay was Nice, may be one day we can come back!

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

My family chose to rent a cabana for our day at the Waterpark for the first time. We stayed in Cabana R. I never write reviews, but I had to say something about our attendant, Johnnie. That young man was friendly, funny, attentive and made us feel like the most important people in the park. We had already endured some... More 

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Kassie R, Social Media Coordinator at Kalahari Resorts & Conventions, responded to this review

Hi Tiffany! I am so sorry to hear of any inconveniences that you experienced during the beginning of your stay! We sure never want our guests to have to experience any problems during their stay. However, it is great to hear that one of our staff members was so above and beyond with their service that they were able to... More 

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

We've visited Kalaharis Sandusky ever since it opened, and each time it was amazing. There are so many other parks that do not match up to the quality and standards that this resort does. The staff are all professional and pleasant. We stayed in a suite, and it was clean and well stocked. Both indoor and outdoor water parks were... More 

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Kassie R, Social Media Coordinator at Kalahari Resorts & Conventions, responded to this review

Thank you so much for appreciating the quality offered at our resort and the standards that we set throughout! We truly take pride in offering an experience that is beyond expectations for our guests! We are so glad you enjoy every stay here with us and hope you can come back again soon to make some more memories! More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Both check-in and check-out at Kalahari Resort were very efficient. There was plenty of parking to allow loading and unloading of bags. The staff were polite and helpful. We stayed in a Desert room and it was very clean and QUIET.My only criticism of the room was that the beds are a bit soft for those of us with low... More 

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Kassie R, Social Media Coordinator at Kalahari Resorts & Conventions, responded to this review

Hi Becky! Thank you so much for leaving this feedback for us. I am very sorry about the softness of the beds in your Desert room and please never hesitate to make any special requests when you arrive at our resort! We greatly appreciate your comments about our wave pool and will be sure to pass this information on. It... More 

Elyria
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

as always a great family destination. first with the kids and now with the grandkids. great job kalahari....... we are already planning our next trip and know it will be another great adventure. so much to do. thank's

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Kassie R, Social Media Coordinator at Kalahari Resorts & Conventions, responded to this review

Thank you for taking the time to review us Charles! We cannot wait to have you back and are so happy your family has such a great time every visit! See you soon! More 

Michigan
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here two nights while traveling to visit family. Positives - the water park is huge and lots of fun. Staff was friendly and helpful. Rooms were clean. Lots of hot water We were on the top floor and it was very quiet. Like the signs about quiet hours. Negatives - As others have stated check in is a pain.... More 

Was this review helpful? Yes
Kassie R, Social Media Coordinator at Kalahari Resorts & Conventions, responded to this review

We are very sorry to hear of the inconvenient check-in process and the problem with the blinds in your room not keeping the light out properly, so thank you for pointing this issue out to us. I will make sure to pass this on to our team in an effort to make sure our guests have a flawless experience. Although... More 

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