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Maui Sands Resort & Indoor Waterpark

2.5 of 5 5513 Milan Rd., Sandusky, OH 44870 (Formerly Maui Sands Hotel)
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Maui Sands Resort & Indoor Waterpark
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Maui Sands Resort & Indoor Waterpark
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799 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
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Holland, Michigan, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

I purchased a deal from Groupon for this place. It was very worthy of the 4 hour drive. The employees are very friendly, and the service was good. The rooms were older and dated, but clean. The water park was staffed with many lifeguards who were engaged and tentative to everyone. They were even playful and friendly which made my... More 

Was this review helpful? Yes
parry sound
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have 4 girls ranging in age from 9-16. Maui Sand Resort has been a great experience for us all as a family. The waterpark is fantastic. Something for all ages. The food onsite is affordable - the pizza DELICIOUS. the front desk staff were friendly and accommodating and helpful. "Doc" and his welcome and enthusiasm for us all having... More 

Was this review helpful? Yes 1
Abbie S, Front Office Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear mjrflParry Sound: Thank you very much for telling us about your visit to the Maui Sands Resort & Indoor Waterpark in Sandusky, Ohio. It is always nice to hear from a satisfied guest. Your endorsement is very important to us. We are glad everything went so well during your visit. The indoor waterpark is one of the largest in... More 

Morristown
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at Maui Sands twice now. We should have learned from our first experience!! We decided to give them a second try. Bad idea. Last year we stayed at Maui Sands, and for the most part, the rooms were okay, but the game room was awful. My grandson left his wallet behind at checkout. Maui Sands called us to... More 

Was this review helpful? Yes 3
Abbie S, Front Office Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear Sheri V: We are sorry you were disappointed with your visit to the resort. Your stays have not been representative of our typical guest experience. Most of our guests have an enjoyable experience. Many have stayed with us before. We apologize for the unkempt room and the delay in providing a first-floor room for you. We expect our Team... More 

1 review
5 of 5 stars Reviewed 1 week ago

I stayed this past weekend with my family n my friends family all in all really great all around first off doc was great kind n careing man who loves what he does. Helped use with everything n was even kind to show use are rooms. a few gaurds looked like they where doing there jobs n beyond the point... More 

Was this review helpful? Yes
Abbie S, Front Office Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear Rebelman66: Thank you for telling us about your visit to the Maui Sands Resort & Indoor Waterpark in Sandusky, Ohio. It is always nice to hear from a satisfied guest. We are glad you enjoyed the waterpark. It has a variety of attractions that provide hours of family fun. We appreciate the kind words about Doc and lifeguards Cody... More 

1 review
4 of 5 stars Reviewed 1 week ago

Love The Waterpark But Stayed In A Room By The Gameroom. Will Never Do That Again As Kids Were Running Around Until After 2 Am. complained To Staff In The Morning And Did Not Get Much Of A Reaction. All Else Was Great From The Location To The Food To The Actual Waterpark. Not Too Crowded.

Was this review helpful? Yes
Abbie S, Front Office Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear frrllmmm: Thank you for telling us about your visit. Glad you enjoyed the waterpark and our food offerings. We are sorry about the noisy children. Unfortunately, we need assistance from parents to supervise their children so that they to not inconvenience our other guests -- especially late at night. Best wishes for a wonderful holiday and a happy and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Thank you doc Stephanie and angie.Our family stayed over this past weekend its out second staying on groupon It was amazing each time. Employee's are great they truly love there job. Hands down best water park. My son is autistic and Stephanie took the time with him. She let him hold her hand she show him around the arcade he... More 

Was this review helpful? Yes
Abbie S, Front Office Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear modernmo: Glad to hear everything went so well during your visit. It is always nice to hear from a satisfied guest, especially from a guests who has stayed with us before. We also appreciate the kind words about Stephanie, Angie and Doc. They do a wonderful job for us and our excellent representatives for the resort. They always treat... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Doc was the highlight of our stay! The water park, room and restaurant are all clean. The proximity to restaurants and stores is great. The 2 waitstaff (excluding the omelette chef) for breakfast (when you got to see them) looked as if they hated their jobs and couldn't be bothered. The front desk check-in was easy but nothing out of... More 

Was this review helpful? Yes
Abbie S, Front Office Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear Alwzcurous: Thank you for telling us about your visit to the resort. We are glad you enjoyed your stay. We appreciate the kind words about Doc. He is a special person and a wonderful representative for the resort. We are sorry all of our Team Members did not treat you properly. We expect everyone on our staff to provide... More 

Northfield
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We have 2 children (6 & 8 yrs. old) and they love to go to this hotel. This is our 2nd year and we are planning another visit this year. It perfect for their age group and it is a great way to break up the winter weather. The staff is friendly and fantastic about providing great service.

Was this review helpful? Yes
Abbie S, Front Office Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear 304deboraht: Glad to hear your visit went so well. The resort and waterpark are ideal for young families. Your continued patronage is very important to us. We are also pleased that our Team members treated you properly. We want everyone on our staff to provide the best guest service possible each and every day. We hope you will visit... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stay at this Hotel friday night during Thanksgiving weekend.we had a room 4312. It's slept 6.our room was spacious. The hotel staff was very friendly, and knowledgeable.so what don't fall. housekeeping failed to supply basic supplies for the room. The pool area and slides were fun. The food was expensive. But we really did me over was the gourmet... More 

Was this review helpful? Yes 1
Abbie S, Front Office Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear apples_002: Thank you for telling us about your visit to the Maui Sands Resort & Indoor Waterpark in Sandusky, Ohio. It is always nice to hear from a satisfied guest. We are glad you enjoyed your accommodations. The suites with the bunk beds are popular with families. Children really like the bunk beds. We are also pleased that our... More 

Holland, Ohio, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed this past weekend, and once again Maui Sands exceeded our expectations. The staff was very helpful, friendly, and hard working. We checked in, and the person in front of us was having some difficulty with their check in. I noticed this, and didn't think too much about the 5 minute wait until our turn. Immediately as I walked... More 

Was this review helpful? Yes 1
Abbie S, Front Office Manager at Maui Sands Resort & Indoor Waterpark, responded to this review

Dear Richard S: Thank you for telling us about your latest visit to the Maui Sands Resort & Indoor Waterpark in Sandusky, Ohio. It is always nice to hear from a returning guest. We are pleased that our Team Members treated you properly. Jamie (the cook) and Doc are excellent representatives for the resort. We are glad you enjoyed the... More 

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Additional Information about Maui Sands Resort & Indoor Waterpark

Address: 5513 Milan Rd., Sandusky, OH 44870 (Formerly Maui Sands Hotel)
Phone Number:
Location: United States > Ohio > Sandusky
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Maui Sands Resort & Indoor Waterpark 2.5*
Number of rooms: 275
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Also Known As:
Maui Sands Resort & Indoor Waterpark Sandusky, Ohio

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