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Maui Sands Resort & Indoor Waterpark

5513 Milan Rd., Sandusky, OH 44870 (Formerly Maui Sands Hotel)
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Maui Sands Resort & Indoor Waterpark
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1,046 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brooklyn New York
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

This hotel was not great the maintenance of the hotel were bad and the room were horrible bad furniture mold bathtub the only good thing were the water park and the location of the hotel was near everything good restaurants good shopping malls other than that I would never use this hotel or recommend it to anyone unless they repaid... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Stayed for 3 nights and at first it was OK but last day my watch came up missing called management an informed but to no disbleif management never returned a phone call back an have tried to reach everyday for a week still haven't received a call back terrible place to stay room was dusty an mind you when I... More 

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Travelers are raving about these Sandusky hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My kids and I always look forward to staying here. Fantastic staff, they are always friendly and helpful. Love playing basketball etc in Coconut Cove. Enjoy chilling in the Kai lazy river. The rides are fun too.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Room was dark, lights not plugged in. Not enough outlets to charge our devices. Room was hot air ran all night and still hot in the morning. However the room was clean no dirt or mold. Breakfast was a disaster. Rude people, cutting in line and food wasn't good. Can't comment on water park, we packed up and left. Feel... More 

Was this review helpful? Yes 3
Toledo, Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Rooms were horrible stayed in the older part, people were smoking directly across from our room, cigerette butts laying everywhere. Toliet over flowed in our room, we found food bits from the previous guests..so gross, we called the front desk, and nobody would answer, so we packed our 3 children up and left before 7am.. Very sad to spend that... More 

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Grove City, Pennsylvania
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We got a Groupon for this place and still felt we got ripped off. When we checked in the receptionist told us that a "couple" of the slides were not open because some past guests broke the railing on the stairs. All fine and dandy I understand. I did not realize that took out ALL of the slides for this... More 

Was this review helpful? Yes 7
Hanover, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Uncleanliness and a mix of good customer service and very poor customer service. On June 11 - 14, 2015 I hosted an event at the Maui Sands in, which more than 20 rooms were booked. Some of these rooms required handicapped rooms, suites, and all required general cleanliness. The requirements' were not meet. There were 9 complaints, 2 families left... More 

Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

Our room was great. The air conditioning work really well in the room. The service was great whenever we had a question it was answered and the staff were friendly and welcoming. We loved the waterpark. The food at breakfast was delisious, do wish it came with the room and didn't have to pay separate.

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Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We purchased a Groupon for Maui Sands and were a little worried after reading some of the reviews. It ended up being a fine trip for our three kids. Our boys (9&7) enjoyed the waterpark for a few hours, but we're pretty much done after that. Our daughter (4) enjoyed the waterpark, but had a bad fall on the structure... More 

Was this review helpful? Yes 1
Wolcottville, Indiana, United States
Level Contributor
60 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband , my 8 year old daughter and I stayed at this resort for three days and had so much fun! The water park indoors was very nice,especially the lazy river. Our room we stayed in had the bunk beds in a separate room area that my daughter loved. The room was clean, and everyone there was nice. Definitely... More 

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