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Maui Sands Resort & Indoor Waterpark

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5513 Milan Rd., Sandusky, OH 44870 (Formerly Maui Sands Hotel)
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Maui Sands Resort & Indoor Waterpark
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1,102 Reviews from our TripAdvisor Community

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pittsburgh
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Overall experience was fair. I could overlook the fact that the place was old and outdated, but the ambient air temp was uncomfortably cold and they were terribly understaffed. At least the kids had fun and there are lots of places to eat near by.

Helpful?
Thank mldroppa
Elyria, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

We purchased a GroupOn gift certificate for Maui Sands as a gift for my mother in law and neice. They arrived at check in time and we're told that there was no reservation. The desk staff were extremely rude and immediately my mother in law called me. I called Maui Sands to find out what was going on, and when... More 

Helpful?
3 Thank Megan L

Travelers are raving about these Sandusky hotels

2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our room was beautiful. We had a Jacuzzi and a king bed. The staff was so helpful when we needed anything. The waterpark is amazing and well staffed. Plenty of towels, soaps, and coffee in our room. Breakfast was amazing a full buffet with lots of choices. A great variety to choose from. We visited the bar as well and... More 

Helpful?
Thank Gina A
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

like everyone else i looked at the reviews and they were not good,bad thing was i already booked my stay,i kept saying to myself was oh boy how bad is this place,so we arrived alittle early and the front desk checked us in took about 10 minutes i was surprised (because reviews) we then went to the room queen lily... More 

Helpful?
1 Thank bladerunner1217
Cleveland, Ohio
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Brought my family to the hotel for a quick get away and was extremely impressed. Food was great, the room was clean, the waterpark was great fun with loads of things to do, and the front desk staff was welcoming and professional. We will be back

Helpful?
Thank jadams6589
Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Our room was dirty and rundown, much of the water park wasn't working when we were there, lifeguards were indifferent, parades of people came to the front desk complaining about dirty rooms and the like, and the front desk personnel were very unhelpful. It was the worst hotel experience we've had in years. It's too bad -- it's a place... More 

Helpful?
Thank jodifla
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

When we got there, there was hardly a wait for our room. Which was good considering we had been in the car for three hours. When we got to the pool everybody was amazed at how big it was. And even better was that having 5 little kids there was a kids area. we swam for hours and went to... More 

Helpful?
Thank Ryan T
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The water park is nice and rooms are ok. The most uplifting part of this facility is the people. In particular, the brightest light is the man named "Doc". His upbeat demeanor, bright smile and genuine desire to connect with guests is so clear and makes an incredible impact on everyone that comes near his path. Leadership at Maui Sands... More 

Helpful?
Thank CoachKilz
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I was a little afraid after reading the previous reviews but I had already paid for the trip so i took a chance. Turns out it was great! Absolutely no wait to check in, friendly staff, nice hotel room. I was not disappointed. Places to eat in walking distance. People complained about the chlorine being too much, but I don't... More 

Helpful?
1 Thank Rachel C
Brunswick, Ohio
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you want a deal, this is a great place, room clean, little dated, but clean, seams to be under staffed but understand with new owners making a go at it, they put on a great New Years eve party, plenty of things for the kids to do outside of just the waterpark. I would stay again. not much food,... More 

Helpful?
Thank bobrock96
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