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Fairfield Inn Sandusky

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6220 Milan Road, Sandusky, OH 44870
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1 room 1 adult
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Fairfield Inn Sandusky
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337 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Sandusky
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Rock Hill, New York
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 31, 2015

The front desk staff were extremely polite and helpful. Got to our room on a Sunday evening to find we had no hand towels in the room. Asked housekeeping for some and they bent over backwards to get some to our room (within ten minutes). We had no other issues with the room - clean and comfortable. When we went... More 

Helpful?
Thank Jesita66
WendyWoodsKaneakua, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Sandusky. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for The... More 

Macomb, Michigan
Level Contributor
111 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed July 28, 2015

Stayed here one night with family of 5 for a recent dance convention @ Kalahari. Checked in late in evening so didn't get opportunity to use any of the facilities. Room was nice and clean, very comfy beds but the bathroom area was a bit on small side. The breakfast area was small and crowded but offered a decent selection.... More 

Helpful?
Thank simbadusty
connie c, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Sandusky through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team... More 

Chicago, Illinois
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 28, 2015

We stayed here one night on our way to PA. The hotel was clean and we had no real issues. My Marriott profile requests upper floor and we got a ground floor unit. I thought the unit seemed musty but we fired up the AC and it was fine. Be aware, I assume this property serves a lot of Cedar... More 

Helpful?
Thank kiblercpa
Michigan
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 23, 2015

Pros: large suite with 2Q beds and a sofa bed in living room, 2 tvs, small refrig, small microwave and a safe. Freshly made cookies upon check-in. Restaurants nearby. Cons: told by reservations it's 4 miles from Cedar Point/Soak City, but it's actually 9-10 miles away with a 25-30 minute drive time.

Helpful?
Thank Live4Traveling2
WendyWoodsKaneakua, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Sandusky through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Marriott Rewards Platinum Guest, your feedback will be shared... More 

Brunswick, Maine
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 23, 2015

The Fairfield Sandusky is in need of a fresh paint job and deep cleaning. There was mold high on the wall in our bathroom and the bathroom door was chipping and peeling. The carpet throughout the hotel seemed a tad dirty. Pool was very nice and the breakfast was better than average. Great quiet location and very good restaurant right... More 

Helpful?
Thank Mushvandal
WendyWoodsKaneakua, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Sandusky. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed July 20, 2015 via mobile

Won't be staying here again!! Actually left early ... Poop in the pool.. Let management know and the response we got was "this is normal"... If you call Kalahari down the street it happens there quite often!! Expect more from a Marriott hotel... Lacking in customer service!!

Helpful?
2 Thank Cyndi A
WendyWoodsKaneakua, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Dear Cyndi, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Sandusky. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 17, 2015 via mobile

On our way to hotel we had children throwing up. We called to cancel and they refused without charging us $275. Hotel bathroom was dirty and just an overall bad experience. Needless to say I lost a lot of respect for marriott

Helpful?
3 Thank Crystle O
connie c, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Sandusky. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for our... More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 13, 2015 via mobile

This was definitely not what I was expecting. To begin with, it wasn't very clean. The bathroom had mold in almost every corner. The shower curtain was filthy! I actually asked them to replace it because it was so bad. They did replace it promptly. The beds were obviously old. They were squeaky and quite hard. Some of the furniture... More 

Helpful?
1 Thank Pickyeater40
WendyWoodsKaneakua, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Sandusky. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the cleanliness of your... More 

Ohio
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 13, 2015

There were 3 of us girls staying overnight after an awesome day at Cedar Point. My friend booked the room with points that she accumulated. She booked 2 queen beds and a sleeper sofa. We didn't arrive until after midnight, the front desk girl was very pleasant and friendly. We were so impressed how big the room was, and it... More 

Helpful?
Thank BlueskyOhio
Flushing, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 7, 2015 via mobile

stayed here 1 nite. Great hotel. Staff was,super. We got here early (around 2:00) and we're able to check in early. Very convenient to Cedar Pointe. There are a lot of restaurants within walking distance.

Helpful?
1 Thank Timothy K
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