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Fairfield Inn Sandusky

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6220 Milan Road, Sandusky, OH 44870
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Fairfield Inn Sandusky
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319 Reviews from our TripAdvisor Community

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Traveler rating
    125
    111
    60
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
  • All months
    (319)
  • Mar-May only
    (38)
  • Jun-Aug only
    (194)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (32)
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Mount Airy, Maryland
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed yesterday NEW

Let me start off by saying if the hotel would be more stars(or dots) if the hotel was better functioning and cleaner. Because the girls at the front desk were great and friendly! I believe Karen was the one who checked us in, she was slammed and by her self but stayed friendly and did everything she could to help.... More 

Was this review helpful? Yes
Holbrook, New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The room was clean and nice, the T.V was on the wrong Input so I needed help with that. The emergency phone in the pool was missing, thankfully I did not need it! The gym was small and did NOT have a bike. But I was able to walk on the treadmill. The elevator was super slow so if you... More 

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Montreal, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The front desk staff were extremely polite and helpful. Got to our room on a Sunday evening to find we had no hand towels in the room. Asked housekeeping for some and they bent over backwards to get some to our room (within ten minutes). We had no other issues with the room - clean and comfortable. When we went... More 

Was this review helpful? Yes
WendyWoodsKaneakua, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Sandusky. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for The... More 

Macomb, Michigan
Level Contributor
103 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here one night with family of 5 for a recent dance convention @ Kalahari. Checked in late in evening so didn't get opportunity to use any of the facilities. Room was nice and clean, very comfy beds but the bathroom area was a bit on small side. The breakfast area was small and crowded but offered a decent selection.... More 

Was this review helpful? Yes
connie c, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Sandusky through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team... More 

Chicago, Illinois
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here one night on our way to PA. The hotel was clean and we had no real issues. My Marriott profile requests upper floor and we got a ground floor unit. I thought the unit seemed musty but we fired up the AC and it was fine. Be aware, I assume this property serves a lot of Cedar... More 

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Michigan
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: large suite with 2Q beds and a sofa bed in living room, 2 tvs, small refrig, small microwave and a safe. Freshly made cookies upon check-in. Restaurants nearby. Cons: told by reservations it's 4 miles from Cedar Point/Soak City, but it's actually 9-10 miles away with a 25-30 minute drive time.

Was this review helpful? Yes
WendyWoodsKaneakua, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Dear Valued Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Sandusky through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Marriott Rewards Platinum Guest, your feedback will be shared... More 

Brunswick, Maine
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The Fairfield Sandusky is in need of a fresh paint job and deep cleaning. There was mold high on the wall in our bathroom and the bathroom door was chipping and peeling. The carpet throughout the hotel seemed a tad dirty. Pool was very nice and the breakfast was better than average. Great quiet location and very good restaurant right... More 

Was this review helpful? Yes
WendyWoodsKaneakua, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Sandusky. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Won't be staying here again!! Actually left early ... Poop in the pool.. Let management know and the response we got was "this is normal"... If you call Kalahari down the street it happens there quite often!! Expect more from a Marriott hotel... Lacking in customer service!!

Was this review helpful? Yes 1
WendyWoodsKaneakua, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Dear Cyndi, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Sandusky. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On our way to hotel we had children throwing up. We called to cancel and they refused without charging us $275. Hotel bathroom was dirty and just an overall bad experience. Needless to say I lost a lot of respect for marriott

Was this review helpful? Yes 2
connie c, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Dear Valued Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Sandusky. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for our... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was definitely not what I was expecting. To begin with, it wasn't very clean. The bathroom had mold in almost every corner. The shower curtain was filthy! I actually asked them to replace it because it was so bad. They did replace it promptly. The beds were obviously old. They were squeaky and quite hard. Some of the furniture... More 

Was this review helpful? Yes
WendyWoodsKaneakua, Front Office Manager at Fairfield Inn Sandusky, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Sandusky. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the cleanliness of your... More 

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