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Sandcastle Suites

1 Cedar Point Dr., Sandusky, OH 44870
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Sandcastle Suites
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418 Reviews from our TripAdvisor Community

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Traveler rating
    83
    122
    93
    60
    60
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277
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (418)
  • Mar-May only
    (28)
  • Jun-Aug only
    (308)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (12)
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Grand Rapids, Michigan
1 review
3 of 5 stars Reviewed 4 days ago NEW

Well... I will start by saying I have always stayed on-site at Hotel Breakers. I was thrilled to be able to stay in their new and updated rooms! My party had two rooms booked but when plans changed and two dropped out I was left with 5 ppl (two children) but was told I could not have 5 in a... More 

Was this review helpful? Yes
Cato, New York
1 review
4 of 5 stars Reviewed 1 week ago

Arrival at hotel was great! Didnt realize when i made reservations though that breakfast was not included for the 310 a night, that was disappointment, but we bought food at Walmart to accomidate ourselves. Also we were told while making reservation that we would be able to use our 3 day passes and mix/match them over a four day period... More 

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Tyler A, Manager at Sandcastle Suites, responded to this review

Thank you for taking the time to provide a review of your stay. More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

I am shocked that this hotel got 4 1/2 for it's rating. The only thing it had going for it was it's location. The rooms were musty and bug ridden. We had to report an ant problem in the bathroom, and I mean a swarm, not just a few... we took a white tool and wiped up the floor and... More 

Was this review helpful? Yes 1
Tyler A, Manager at Sandcastle Suites, responded to this review

Your experience is certainly not what we intend for our guests and I apologize that you experienced issues during your stay. Thank you for providing your comments. More 

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Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago

We paid over $850 for two nights and three Cedar Point one-day tickets. The location is excellent. People claiming the walk is too long are nuts. The early entry to the park is also great, but the facilities aren't worth the price. We stayed in the Gemini wing. Our room smelled musty and looked very outdated; the air conditioner vent... More 

Was this review helpful? Yes
Tyler A, Manager at Sandcastle Suites, responded to this review

Thank you for your feedback. More 

New York City, New York
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Let's face it, you're paying for the proximity to the amusement park & early access, so adjust your expectations accordingly. Staff ranged from average to very friendly, the public areas are nice & well maintained. The room was clean, but dated. Not fancy at all, with dated furnishings & bedspreads. Screened porch but tons of bugs outside & bird poop... More 

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Tyler A, Manager at Sandcastle Suites, responded to this review

We always welcome guest feedback and appreciate you taking the time to let us know about your experience. More 

Plymouth, Indiana
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice pool, nice view of the lake. It was a pretty far (but nice) walk from Cedar Point. We picked this hotel because it's one of Cedar Points hotels and has early entry into the park. The room was ok. The beds were uncomfortable and the room could use a little updating. The shower was nice. There was a mini... More 

Was this review helpful? Yes 2
Tyler A, Manager at Sandcastle Suites, responded to this review

Thank you for staying with us. More 

Vansant, Virginia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed on the Gemini wing. Very old and outdated!! Our room leaked from the ceiling in the middle of the night. They do not have fitted sheets. The rooms were not clean! There were cobwebs in the corners! Housekeeping neglected to take the trash out for several days. The only good thing about our stay was the beautiful view... More 

Was this review helpful? Yes 4
Tyler A, Manager at Sandcastle Suites, responded to this review

I apologize that you did not enjoy your stay. Your business is important to us and we appreciate you sharing your feedback. More 

United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We also noticed odor in hallways. Having A/C heating on one half of suite made it tough to cool the other. The front desk appeared understaffed we had long wait to get a shuttle or any type of assistance. Had we not had a package and their cancellation policy we might have not stayed at the point. The rooms were... More 

Was this review helpful? Yes
Tyler A, Manager at Sandcastle Suites, responded to this review

Thank you for staying with, I apologize that your stay was disappointing and we will review your comments with our management team. More 

Miami Beach, Florida
Level Contributor
49 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We really loved our room. It was very spacious and clean with a great view. We stayed in a Magnum suite overlooking the pond and the Magnum track which also has a view of the beach. It was great to sit on the screened in porch and enjoy the view and breeze. However the grounds and pool are clearly neglected.... More 

Was this review helpful? Yes 2
Tyler A, Manager at Sandcastle Suites, responded to this review

We appreciate you taking the time to share your observations with us and will use this feedback as we are always looking to improve the guest experience. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hallway and room had odor. I brought Fabreeze but could not do much about hallway. The muffleheads were coming in room as we could not get patio door to close tightly. The front desk staff always seemed overwhelmed to discuss issues with them. I would have asked for discount or possible new room had I had the opportunity. Even... More 

Was this review helpful? Yes 1
Tyler A, Manager at Sandcastle Suites, responded to this review

I apologize that you were not able to speak with us regarding your issues. Please contact Melissa, the hotel manager, at 419-627-2104 to discuss your stay. More 

Hotel Review Summarization

What travelers say

  • Cedar Point(15)
  • Shuttle service(5)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

139 photos of this hotel

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Room/suite (26)
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Dining (1)
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Bathroom (4)
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Management photos: Courtesy of the property manager

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Hotel & grounds (9)
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Room/suite (4)
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Other (9)
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