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Sandcastle Suites

1 Cedar Point Dr., Sandusky, OH 44870
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454 Reviews from our TripAdvisor Community

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Erie
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 27, 2015

My husband, sister and I stayed here for one night during Halloweekends. I was reluctant to stay here due to the reviews but the location was enticing so I booked it. My husband describes this as a seedy motel and never wants to stay here again! I didn't think it was THAT bad. The only thing it really has going... More 

Helpful?
1 Thank Amy C
Tyler A, Manager at Sandcastle Suites, responded to this review

I apologize your stay was not satisfactory. Thank you for sharing your feedback. More 

Sarnia, Ontario, Canada
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 26, 2015

Stayed here 10/24. This is my second stay at this hotel, the first being two years ago. My review is honest and I tried my best to find all of the good. I can't say I wouldn't stay again but from reading up after my trip I think I should try Breakers next time. The Good: * We arrived at... More 

Helpful?
Thank Dawn S
Tyler A, Manager at Sandcastle Suites, responded to this review

Your feedback is extremely helpful and I hope that you were able to speak with a manager during your stay. We will use your comments to help improve the service we provide. Thank you for staying with us. More 

Fairview Park, Ohio
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 26, 2015

Stayed at Sandcastle Suites for the first and LAST time on Sat, 10/24/15. We have stayed in The Breakers countless times and thought we'd give this a try for something different. The view from the room was nice enough - we had the Lakeview Suite and our room also faced the Gazebo that is on the property. The problem was... More 

Helpful?
Thank CrystalB0714
Tyler A, Manager at Sandcastle Suites, responded to this review

I apologize that your stay was not up to your or our standards. Guest service is important to us and we appreciate you letting us know about these issues. More 

Huntertown, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 16, 2015 via mobile

We stayed here last weekend, well when l say stay I mean came inside then left. We Opened our door and the door handle was broke and we pushed the door open to get in no key needed, as we walked in we where welcomed by a strong mildew smell, I had three kids with me who walked in to... More 

Helpful?
1 Thank AndyO1991
Tyler A, Manager at Sandcastle Suites, responded to this review

I apologize that your room was not properly prepared for your arrival. If you have not spoken to a manager, please contact Melissa at 419-627-2104 to discuss your experience. More 

Travelers are raving about these Sandusky hotels

Cheviot, Ohio, United States
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 12, 2015

We visit Cedar Point multiple times a year and usually stay at Hotel Breakers. This trip someone else in my group made the reservation at Sandcastle Suites. There were 6 of us so we rented a suite that had a bedroom with two queen beds and then a pull out sofa in the living area. The hotel and room was... More 

Helpful?
Thank Josh M
Tyler A, Manager at Sandcastle Suites, responded to this review

Thank you for taking the time to let us know about this issue. More 

Clayton
Level Contributor
26 reviews
4 of 5 stars Reviewed October 12, 2015

We took a room at the Sandcastle. Despite being the cheaper room, it had a great view of the lake. The suites are close to the park so walking is between the park and the hotel is very doable. Check-in was quick and easy. Check-out was even easier. Just dial *11 and leave your key in the room. We shared... More 

Helpful?
Thank DaytonOhio
Tyler A, Manager at Sandcastle Suites, responded to this review

We appreciate your business and hearing your feedback. Thank you for staying with us. More 

OHIO
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 29, 2015 via mobile

Second time staying here. Close walking distance to cedar point. Check in was fast. Room was clean and had plenty towels. Didnt get to use the pool. Would stay here again for eariler entry to cedar point.

Helpful?
Thank team_jdmcivic
Tyler A, Manager at Sandcastle Suites, responded to this review

Thank you for taking the time to provide a review of your stay. More 

London, Ontario
Level Contributor
96 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
2 of 5 stars Reviewed September 20, 2015 via mobile

Basic hotel - an option for the convenience to the park. Basic beds and decor. Moisture was building around the vent into area near the beds. Was good to have a small fridge. I would only stay here again if there were no other options close to the park.

Helpful?
1 Thank JoeMCanada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 3, 2015

It was literally a great experience. The rate wasn't cheap but we had a great room and incredible staff, legit. The AC was awesome, there was a fridge, microwave, free wifi and a balcony in the room. We couldn't have asked for more.

Helpful?
1 Thank 123456789677
Tyler A, Manager at Sandcastle Suites, responded to this review

Thank you for the five star review. More 

Sheboygan, Wisconsin
Level Contributor
4 reviews
2 of 5 stars Reviewed September 2, 2015

The experience I shared here was just plain okay. The service was good but didn't experience much of it besides checking in and out. Other than that the rest went bland to bad. For example, just walking into the one of the most expensive rooms in the place going for about 440 per night, I noticed that the floor was... More 

Helpful?
Thank rmunguia90
Tyler A, Manager at Sandcastle Suites, responded to this review

I apologize that you experienced an issue during your stay and hope that you were able to speak with a manager regarding your experience. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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