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Sandcastle Suites

1 Cedar Point Dr., Sandusky, OH 44870
Hotel amenities
Sandcastle Suites
Ranked #19 of 35 hotels in Sandusky
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195 reviews from our community

Traveler rating
    22
    50
    41
    36
    46
See reviews for
Families
128
 
Couples
18
 
Solo
0
 
Business
0
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Gand Rapids, MI
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 12, 2013 NEW

Our initial reservation was for Hotel Breakers. I switched to Sandcastle because our room at the Breakers was down a dark and hot hallway with doors that didn't even fit the frame. This was my first stay at the Sandcastle and I found it to be average. The lobby is clean and bright and the staff was friendly. The elevator... More

Was this review helpful? Yes 1
Tyler A, Manager at Sandcastle Suites, responded to this review
June 17, 2013

Thank you for providing your review. Due to our location on the lake, there are a few times out of the year that we experience muffleheads or mayflies. Please note that they are harmless and are not mosquitos. I'm sorry about the accumulation as we work diligently to clean them up. Their short lifespan makes it a challenge to keep... More

Longmont, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 11, 2013

I stayed at the Sandcastle Suites in June 2013 with my 2 sons, 16 and 12 and I must say that I was pleasantly surprised. Having read some negative reviews here, I was a bit apprehensive. Yes, the hotel is, by no means, 'high class'. Most of the amenities are of average quality, but everything in our room worked and... More

Was this review helpful? Yes
See 2 more reviews by Ed1226 for Sandusky
Hamilton, Ontario
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed June 5, 2013

This was a convenient place to stay to be close to the park. It was clean. Room had average amenities. About what you would expect for a resort location. Pool was clean and right on the beach. Shuttle service was free and was prompt easily moving you throughout the park. Grounds were well kept.

Was this review helpful? Yes
See 3 more reviews by Crashman290 for Sandusky
Tyler A, Manager at Sandcastle Suites, responded to this review
June 17, 2013

We're glad you enjoyed your visit. Thank you! More

Fort Myers, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 5, 2013

We flew from Florida to Ohio just to go to Cedar Point. Staying onsite was part of the trip for sure. We stayed here 2 years ago and were a bit disappointed. It is a bit expensive and really nothing fancy. Staff was friendly but the rooms are basic and the towels/amenities are not high class by any means. Sofa... More

Was this review helpful? Yes 1
Tyler A, Manager at Sandcastle Suites, responded to this review
June 17, 2013

Thank you for your continued business. Feedback from our guests is important and we appreciate you taking the time to provide it to us. More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 30, 2013 via mobile

I rarely write reviews and complain almost never but I was so disgusted by the condition of our hotel room I felt I had an obligation to warn potential guests! We paid close to 200 dollars per night to stay in this "resort" hotel (ha ha) and I can honestly say I have NEVER stayed in a hotel room that... More

Was this review helpful? Yes 3
Tyler A, Manager at Sandcastle Suites, responded to this review
June 6, 2013

Thank you for the feedback on your visit. I apologize for the disappointment in your stay. I would encourage you to contact Paul, the hotel manager, to discuss your visit. He can be reached at 419-609-2024. More

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Saginaw, MI
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2013

This hotel is located in Cedar Point. We got discounted ticket prices from staying here and they let you into the park an hour before the park opens to the public. Early entry allows you to ride the best and newest roller coasters. They shuttle you to and from the park when you request it. Our room was perfect for... More

Was this review helpful? Yes 4
Tyler A, Manager at Sandcastle Suites, responded to this review
May 31, 2013

Thank you for your business and your helpful comments. We're glad you chose to stay at Sandcastle Suites. More

Dayton, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 27, 2013

My husband and stayed in the Grand Vista suite for our honeymoon last June. It was nice to splurge a little for our honeymoon, but the next time we go back to Cedar Point we'll just stay at Hotel Breakers. PROS: We enjoyed the screened-in balcony which gave us a nice place to sip wine while watching the sunset. The... More

Was this review helpful? Yes
Tyler A, Public Relations Manager at Sandcastle Suites, responded to this review
May 27, 2013

I'm glad to hear you choose Cedar Point to celebrate your wedding! Even though the gratitude should have been displayed better, we sincerely appreciate your business. Your feedback will go a long way in helping other travelers plan their visit and our staff improve our operations. Thank you. More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 24, 2013

The only good thing is the location. Too bad it could be a great hotel. Pleasant but clueless front desk staff; housekeeping was disgusting! We're tall so we like Kingsized bed--no king sized linens! No mattress pad and they used Queen sheets on King bed!!??#@ I pointed out to the housekeeper that she didn't clean the coffeEpot; she wiped it... More

Was this review helpful? Yes 1
See 3 more reviews by Travelingdiva888 for Sandusky
tyadams01, Manager at Sandcastle Suites, responded to this review
May 25, 2013

Thank you for taking the time to provide your review. I apologize for the issues you encountered. It is our hope to resolve any concerns while you are here. If you were not able to speak with a supervisor or manager about your issues, please do not hesitate to contact Paul, the property manager, at 419-609-2024. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed May 24, 2013

The hotel is pretty basic, it has nothing going for it other than being within walking distance to the park. The rooms are basic and dated, there are few amenities. The bedding is pretty crappy, they use flat sheets for their mattresses. The mattresses are old and stained, it really feels disgusting when you wake up and the sheet are... More

Was this review helpful? Yes
tyadams01, Manager at Sandcastle Suites, responded to this review
May 25, 2013

While your comments are tough to hear, we sincerely appreciate you providing them to us. Honest feedback from our guests is how we can improve our operation. If you would like to discuss any specifics of your stay, please do not hesitate to contact Paul at 419-609-2024. Thank you. More

Frostburg, MD
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2013

Great location. Walking distance to park. Has tennis courts, pool, jacuzzi, beach. It was awesome waking up to the beach. Felt a little like the ocean. You are paying for the location. The rooms were ok. Needs an update. They were big enough with 2 queen beds and one sleeper sofa for family of 4-5. I would stay again just... More

Was this review helpful? Yes
tyadams01, Manager at Sandcastle Suites, responded to this review
May 21, 2013

Thank you for coming, we are glad you enjoyed your visit. More

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Hotel Summarization (Beta)

What travelers say

  • Cedar Point(26)
  • Shuttle service(7)
  • Front desk staff(5)
  • Parking lot(5)
  • Amusement park(4)
  • Friendly and helpful(4)
  • Sand castle(4)
  • Very clean(3)
  • Rooms are small(3)

Additional Information about Sandcastle Suites

Address: 1 Cedar Point Dr., Sandusky, OH 44870
Region: United States > Ohio > Sandusky
Amenities:
Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 35 hotels in Sandusky
Price Range: $$
Also Known As:
Sandcastle Hotel
Sandcastle Hotel Sandusky
Sandcastle Resort Sandusky
Sandcastle Suites Sandusky, Ohio

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