Travelodge Lake Erie Sandusky Hotel (OH): Hotel Reviews, Deals, and Photos

Minesh P

1 review

Reviewed November 10, 2011

good money value for your money the staff was very nice, I will be going back again when I am In area, More

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Thank you for your GLOWING review of our property. We're very glad we not only met your expectations, but EXCEEDED them. Comments such as yours proves that we're going a lot of things right with a constant eye on total quality improvement. We look forward to welcoming you back during your next trip to our area! More

xx s

Detroit, Michigan

1 review

“Rooms where not that clean you could hear the building doors slam shut all night long, I would suggest you keep looking”

Reviewed October 11, 2011

Would suggest you look elsewhere and spend the money has alot of issues. Beds are not comfortable. Room was dirty and lights where burned out More

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I apologize that your stay didn't exceed all of your expectations. Although a season property is much more difficult to manage from a training and development standpoint, there's no excuse for anything less than clean, comfortable, functional surroundings. Your comments will help us hone our focus toward constant improvement. Thanks for taking the time to review the property. Hopefully, you... More

jeremy k

batte creek

1 review

1 helpful vote

“Just spend the extra money...”

Reviewed October 9, 2011

1

person found this review helpful

I have to admit I decided to go cheap on a hotel for the first time, and believe me I will never make that mistake again. This hotel was awful from the momemt we checked in. The front desk clerk was rude and unhelpful. Come on this country has 10% unemployment and your telling me that you can not find... More

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Unfortunately, managing a season property like this one comes with some additional challenges that might not exist in a newer, full-season property. However, we continually strive to offer clean, comfortable, functional surroundings for all of our guests' pleasure. Your comments will help us to make the necessary changes to ensure this goal is met. Thanks for taking the time to... More

Charles Y

Cleveland, Ohio

1 review

2 helpful votes

“Staying here should be THEE last option!!”

Reviewed August 10, 2011

2

people found this review helpful

This place was absolutely terrible in every sense imaginable. The nightmare began with the customer service at the check-in desk. I found a blood stain on one of the comforters in my room. On further inspection, I also found hair strands in between the sheets and blanket (which felt like a brillo pad). I mentioned my findings to the "manager"... More

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Problem with this review?

It is unfortunate that your recent stay at our property didn't meet your needs - and for that, I'm truly sorry. It's comments like your's, however, that continually help us to improve our standards and train and re-train our employees to provide nothing but the best customer service. As our property prepares to open for the 2012 summer season, we're... More

meeshull

Wayne, WV

1 review

“Cheap but outdated and not too clean”

Reviewed July 31, 2011

We needed to find a room to fit 6 to 7 people. Not many motels offer a room for that many occupants. The price was very agreeable. The room was dated, smelled musty and old, and could have been cleaner. The pillows were flat and only one a piece. We went to Wal-mart and bought our own. Someone needs to... More

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Problem with this review?

While I'm happy to see that you rated the value of your stay and the service you received as outstanding, I'm concerned that the totality of your stay didn't meet (or exceed!) your expectations. We value comments such as yours because it gives us real-world examples when training our staff for continuous improvement and performance. Thanks for your candid response.... More

peggysmartin

michigan

1 review

1 helpful vote

“angry”

Reviewed July 28, 2011

1

person found this review helpful

i would never suggest anyone to stay here carged my card 4 times now a week later im still fighting with them worst place to stay the place is a joke right down to ther help More

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I am sorry that you experienced technical problems with your credit card while staying at our hotel. Although a good amount of time has passed since your visit, if there are any outstanding issues, please feel free to email me directly at z.paul.reynolds@rutahotels.com. More

JSHARP0607

Canal Winchester, Ohio

Senior Reviewer

8 reviews

Reviews in 3 cities

4 helpful votes

“Absolutely DISGUSTING”

Reviewed July 4, 2011

2

people found this review helpful

Decided to take a trip to Cedar Point with friends and spend the night here after a day at the park; that decision was a mistake!!! Dead pill bugs on the bathroom floor, stained towels, questionable bedding, lint-filled carpet (I would love to know the last time the vacuum was run). . . Take it from me: spend the extra... More

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Problem with this review?

I am sorry to hear that your visit with our hotel didn't meet your standards. However, it's comments like yours that help us to make continual improvements in our staff performance, our amenities, and our customer service. As we prepare the hotel for the opening of the 2012 summer season, we have taken your comments seriously and have put into... More

sdennis095

Port Huron, Michigan

1 review

2 helpful votes

“do not stay here!”

Reviewed June 28, 2011

2

people found this review helpful

Our room was supposedly in the newer section, but we could not tell. The hall was stained, the windows were unable to see through, and the room smelled like must. The bathrooms were very old and the carpets were a old color green. We only tolerated it one night late after cedar point. go across the street to the comfort... More

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Problem with this review?

We're happy to see that you rated the value of our facilities as outstanding. However, I'm sad to see that the totality of your stay didn't meet your expectations. As we prepare for the opening of the hotel for the 2012 summer season, we're using comments like yours to help train our staff on quality work as well as top-notch... More

jkindron

Buffalo, New York

Contributor

12 reviews

Reviews in 8 cities

5 helpful votes

“Thank goodness for TripAdvisor”

Reviewed June 20, 2011

1

person found this review helpful

My boyfriend and I went on vacation with his family and this year they chose this hotel, I can only assume because of the price. I went to Trip Advisor as soon as I got the hotel address and was disappointed and nervous going into the trip. I brought a flat sheet and some blankets and pillows and just laid... More

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While I am glad to hear that the staff was friendly and attentive during your visit, I am sorry that the entire stay didn't meet or exceed your expectations. Your comments regarding the holding open of the pool gate concern me greatly as that is NOT something that our staff would do or would condone. As we prepare to open... More

freespirits52519

Drums, Pennsylvania

1 review

1 helpful vote

“bed bug city”

Reviewed June 13, 2011

1

person found this review helpful

Me and my husband took a trip to cedar point and was looking for a hotel for the night , So we saw travelodge and thought it had some good reviews boy was we wrong. After getting the room in the old section we inspected the bed's and found bed bugs that we thought were dead but to my surprise... More

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While I am happy to hear that our staff did what they could to remedy the bad situation you found in the first room, I apologize for that even happening in the first place. As you are probably aware, every hotel imaginable has on-going problems with bed bugs. They're very hard to get rid of and they come into the... More