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Holiday Inn Express St. Clairsville

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51654 National Road, Saint Clairsville, OH 43950
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Holiday Inn Express St. Clairsville
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66 Reviews from our TripAdvisor Community

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Traveler rating
    27
    21
    8
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    7
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Irving, Texas
2 reviews
2 of 5 stars Reviewed April 15, 2015

FD is rude and they just hang up on you, not even a bye. We are a company to conduct business. Everyone is quick to make reservations but when it comes to billing, no one is available... How convenient.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express St. Clairsville, responded to this review

Dear Servesatisfaction1, Thank you for taking the time to post your comments. I am sorry to hear about your experience at our property. This is definitely not up to our standards and we are constantly working on improving the quality of service provided. Be confident that your notes will be shared with the staff involved in the processes for taking... More 

Logan, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 11, 2015

Was one of the worst Holiday Inn Express as I've ever stayed in. I've never had at the hotel room was dirty. Paid for Jacuzzi king room tub was broken everything was outdated needs very much updated in the hotel was very disappointed for a Holiday Inn Express for the money I paid for my room it was almost a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express St. Clairsville, responded to this review

Dear Karenakrasnosky3, Thank you for taking the time to write a review about our hotel. It is truly regrettable that some aspects of our facility fell below your expectations and we sincerely apologize if these may have caused you any inconvenience. I have sent you a private message to discuss your concerns further as we would love to have an... More 

Toledo
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 11, 2014

The hotel was pricey, apparently due to the boom in fracking or oil shale or some such thing. That does not bother me, hotel rates are set by supply and demand and you charge what the market will bear. I agreed to the rate beforehand, so I have no complaints there. What did bother me was being up late working,... More 

Was this review helpful? Yes
scvoh, General Manager at Holiday Inn Express St. Clairsville, responded to this review

Thank you for the comments regarding your recent stay with us. I sincerely apologize for the inconvenience of being disturbed by the housekeeping department. I will make sure your review is shared with the entire housekeeping department in order to prevent this from happening again in the future. More 

Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 21, 2014

The check-in staff was very friendly. But on my way to my room on the second floor, I consistently noticed an odd smell in the hallway and stairwell. Not repugnant, just not fresh. There were several construction workers staying there at the same time so some of the side entrances were a little dirty. Understandable. My room was very clean... More 

Was this review helpful? Yes
scvoh, General Manager at Holiday Inn Express St. Clairsville, responded to this review

Thank you for the review regarding your recent stay with us. I am glad that you found your room clean and odor free. I will forward your comments to my entire hotel staff. It is true that we have alot of workers staying with us due to the oil and natural gas boom. Hope to see you again real soon! More 

Wheeling, West Virginia
Level Contributor
182 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed July 26, 2014

love this hotel very clean rooms, modern, very friendly staff, breakfast bar is really good...very close to everything, not too far from the intersate....indoor pool is very nice, a little pricy but its worth it to have such a nice place to stay....i would definately recommend this hotel to anyone id stay here again!

Was this review helpful? Yes
scvoh, General Manager at Holiday Inn Express St. Clairsville, responded to this review

I am so happy you had such a great stay with us in St. Clairsville! I will share your wonderful comments with the entire hotel staff. We hope to see you again real soon! More 

Lewisburg
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 23, 2014

Stayed here for four nights for work. Not a bad hotel at all. Pretty clean. Front desk staff wasn't very friendly, but they were efficient. The breakfast is decent and there are numerous items to choose from. Several places to shop and eat nearby. Hotel is inundated with some kind of construction workers who tracked a lot of mud in... More 

Was this review helpful? Yes 1
scvoh, General Manager at Holiday Inn Express St. Clairsville, responded to this review

Thanks for your sincere comments regarding you recent stay with us. We appreciate the fact that you chose our hotel, and we look forward in seeing you the next time your travel plans bring you back to the area. More 

Springfield, Virginia
Level Contributor
70 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed March 12, 2014

I ended up at this hotel for an emergency stop on a Friday night with 30 17-18 year old girls. (bus issues) we called them at 1:30am and at 2am we arrived and were greeted with room keys and I was able to get all of them in their room within a matter of minutes. Very impressive. We were only... More 

Was this review helpful? Yes 1
scvoh, General Manager at Holiday Inn Express St. Clairsville, responded to this review

We are so happy that we were able to accommodate you within such a short period of time! Thanks for the great comments, and I will be sure to pass them along to my entire staff. More 

Findlay, Ohio
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 26, 2013

We have stayed here many times as we have family near-by. I really thought when I made the reservations that they would not have any rooms available. It was the week-end before Christmas, but they seemed to have several rooms available. We checked in at 3:30pm. The clerk found our reservation quickly and asked if we needed any snacks or... More 

Was this review helpful? Yes 2
scvoh, General Manager at Holiday Inn Express St. Clairsville, responded to this review

I am so glad you enjoyed your stay with us during your recent visit to St. Clairsville! We constantly strive to make this a great hotel guests love. I will share your comments with my entire staff, and we hope to see you again soon! More 

Parkersburg, West Virginia
2 reviews
4 of 5 stars Reviewed December 19, 2013 via mobile

I got a great nights sleep during my stay, but the bathroom needed so work. The stopper on the tub was broke and the handle was really loose when I went to turn on the water, it felt like it was ready to fall off. The bath curtain had a big tear in it. I Also noticed some of the... More 

Was this review helpful? Yes
scvoh, General Manager at Holiday Inn Express St. Clairsville, responded to this review

Thank you for staying with us during your recent visit to St. Clairsville. We are in the process of replacing the bathroom tile in all of our guest rooms. I will forward your comments regarding the guest bathroom to my Executive Housekeeper for follow up. We hope to see you again the next time your travel plans bring you back... More 

Toms River, New Jersey
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 2, 2013

My first stay in this hotel but I will be returning. This is a older Holiday Inn but it was comfortable, attractive and clean. The staff was very pleasant and the breakfast buffet was excellent. There is alot of traffic noise from I-70, so if you plan to stay here, I suggest you ask for a room on the side... More 

Was this review helpful? Yes 3
scvoh, General Manager at Holiday Inn Express St. Clairsville, responded to this review

Thanks for the great comments regarding your recent stay with us in St. St. Clairsville. We are so glad you enjoyed our hotel, and we look forward to seeing you again real soon! More 

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