We checked in w/o a problem, our rooms were clean and ready.We had two rooms adjoined for our family of nine. Our stay was for our grandchildren who enjoyed a great escape with grama and grampa. The pool was clean and very inviting as was the hot tub. We dined in the restaurant for breakfast and the food was tasty... more

we stayed at this hotel in february 2008 because of its close location to boston mills snow tubing and skiing. it was great. our 3 kids ages 12, 10 and 8 had a ball swimming and playing games(including nine hole mini golf and ping pong) the indoor pool and hot tub were clean as were the rooms. we had a... more

The property had wireless internet and the rooms were well kept. Though I brought no children it would be a great place for kids as the hotel has the only atrium (kids play area, indoor pool, putt putt) that I've seen in the area. There was also a restaurant on property for all meals of the day which was very... more

We stop in because we found the coupon in the exit guide. The girl at the desk gave us a free upgrade to a poolside room. This was a great room because it had a door that opened up into the atrium that had a pool, arcade, and put-put course. The restaurant was great and they even gave us a... more

The lobby was beautiful and the restaurant had terrific food. The rooms and hotel in general, though, are in real need of an upgrade. The bathroom vanity was cracked in many places and held together with screws. The ceiling over the shower was peeling off, and the faucets on the tub were very old and did not want to work... more

The Quality Inn is a great hotel for kids. In the middle of the hotel is a HUGE indoor atrium full of recreational activities: it has a regular pool, a large kiddie pool that goes from 1 foot to 2.5 feet in depth, and a large hot tub. There is a basic 9-hole mini-golf, which my 3 year old couldn't... more

The staff at the front desk were polite and helpful. The inside had tons of activities for children including an indoor pool, jacuzzi, mini golf and arcade games. The onsite restaurant was delicious! The server we had was very fast and friendly. I would go back just to eat dinner! more

We had stayed at this facility in 2006 and received REALLY bad service and the owner gave our group a discount to come back for our troubles. Upon arriving at this hotel for our return trip I waited SEVERAL minutes before finally having to ASK one of the 4 people behind the desk that were doing nothing to wait on... more

Our stay at the Quality Inn Richfield came amidst some very trying conditions -- a flooding rainstorm, which, of course, was not the hotel's fault. However, not all of the problems we experienced were because of the storm, and some could have been handled better and more professionally. For starters, upon check-in, we were assigned a room in a portion... more