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Days Inn Richfield

2.5 of 5
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4742 Brecksville Road, Richfield, OH 44286-9619 (Formerly Quality Inn & Suites Richfield)
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579 Reviews from our TripAdvisor Community

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Parma Heights, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

my family of seven makes a trip to the days inn of Richfield every year in the winter. It is the perfect economical getaway from the cold and snow. The pool and hot tub are great and the putt putt course is fun for the whole family. Eddy the manager is always friendly and helpful and is probably the best... More 

Helpful?
Thank Jplong44
HSM_Hospitality_Mgr, Guest Relations Manager at Days Inn Richfield, responded to this review

Thank you for being our loyal guests every year! I am glad that you always enjoy your stay with us. We are happy to know that we have exceeded your expectations with our hotel. Thank you for your loyalty and we are definitely looking forward for your next family getaway in our facility. More 

Ontario, Ohio
1 review
2 of 5 stars Reviewed 4 weeks ago

Property has been neglected since my last visit . The room door never unlocked on the first try, and the door frame seemed out of alignment as it had to be pushed to close. The food was sub-par. The parking lot was riddled with pot holes. The hotel provided no confirmation email or hard copy of the transaction.

Review collected in partnership with Days Inn

Helpful?
Thank CoolChuck1
HSM_Hospitality_Mgr, Guest Relations Manager at Days Inn Richfield, responded to this review

We sincerely apologize that we didn't meet your expectations from your last visit with the look of our hotel, facilities, food and parking. Thank you for your feedback as we will have our management look into this and resolve immediately. We hope that you could still give us another chance to prove how much we value your business. More 

Michigan
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 4, 2016 via mobile

We attended the New Years Eve party for the first time. The Event was topnotch!!! From the food to the open bar to the Dj!!! Everything was great! The staff was absolutely wonderful! The only downfall was the condition of the Hotel. The carpet is dated, the room left much to be desired, the ballroom, while huge, needs major updates.... More 

Helpful?
Thank keecherie
HSM_Hospitality_Mgr, Guest Relations Manager at Days Inn Richfield, responded to this review

Thank you for attending our New Year's Eve party! I am glad that you had an excellent experience with the event. We are happy to know that you enjoyed our staff's excellent customer service. We sincerely apologize for the unsatisfactory experience that you had with the look and cleanliness of our hotel. Thank you for bringing this up to our... More 

Cleveland, Ohio
1 review
4 of 5 stars Reviewed January 4, 2016

We had a great time. Everything was so well choreographed. The staff was excellent! Great party space. Great D.J. Great Bartenders. Great hotel/catering staff. We will see you next year and will tell others about it.

Review collected in partnership with Days Inn

Helpful?
Thank patrickcU984HX
HSM_Hospitality_Mgr, Guest Relations Manager at Days Inn Richfield, responded to this review

Thank you for attending our New Year's Eve party! I am glad that you had a great time with our staff's excellent customer service, large party space and great DJ & bartenders. We'll be looking forward for your next visit next year! More 

Battle Creek, Michigan
1 review
1 of 5 stars Reviewed January 2, 2016

This had to be one of the dirtiest and most unsafe feeling hotels I have ever experienced. I paid $85.00 for a room that smelled and had wallpaper slapped in odd places. The staff was very nice.

Review collected in partnership with Days Inn

Helpful?
Thank pamalam2016
HSM_Hospitality_Mgr, Guest Relations Manager at Days Inn Richfield, responded to this review

We sincerely apologize for the unsatisfactory experience that you had with the cleanliness of our accommodations and security. Rest assured that this will be escalated to our Management Team to have it resolved immediately. I am glad that you enjoyed our hospitable staff. Thank you for your business and hope that you can still give us another chance on your... More 

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