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Days Inn Richfield

2.5 of 5
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4742 Brecksville Road, Richfield, OH 44286-9619 (Formerly Quality Inn & Suites Richfield)
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Days Inn Richfield
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Ranked #3 of 6 Hotels in Richfield
A recent review
4 of 5 stars reviewed 5 days ago
Jennifer C Germantown, Maryland
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463 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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illinois
Top Contributor
88 reviews 88 reviews
42 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Customer service was poor at best,mistakes were made checking in and out,still not resolved a week later,the night guy(Moe) had a very poor attitude and the morning guy wasn't much better.breakfast was well laid out,started at 6 and at 6:30 still no meat or milk,all of this for a premium price.

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Germantown, Maryland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Pros: wonderful play area for my 4 year old. Pool and hot tub were great. Breakfast is good, for what it is. Breakfast hours would be nice a little later too. Maybe 9:30 or 10? Cons: tons of food wasted after breakfast. Maybe look into an order system and only make what is ordered? I was told that amount of... More 

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West Seneca, New York
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

No issues to report in spite of some previous sub-optimal reviews and this was during a holiday weekend wedding. Everything met expectations. Breakfast in morning was free and more than continental. Only negative was bar was closed for upgrades.

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Temperance, Michigan
1 review
1 of 5 stars Reviewed 1 week ago NEW

The hotel was packed with a rowdy family reunion very disappointed that staff was not around the pool area to keep everyone in line because the parents were not around. Our bathroom was gross and there was a huge crack across the entire celiling in our room. The continental breakfast was from 6-9 we went down at 8 and there... More 

Review collected in partnership with Days Inn

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Cleveland, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

very clean hotel well located and serviced by superb reception (shannon)..and banquet service....the room are spacious and very clean big comfortable bed...free WiFi free parking free breakfast free mini golf, free bean bags nice indoor pool and hot tub and lot of family stuff ...for the price and the service it is the best hotel

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GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear Theodabarber C, We sincerely appreciate your 5 star review. We could not have described our hotel in a better way. The fact that you noted Shannon's name and mention it in your review means a lot to us and our team. Please visit again. GM More 

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

had a good one night stay here. Enjoyed all of the activities and the free breakfast. The room was large and quiet.

Review collected in partnership with Days Inn

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GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear D W M, When a senior reviewer like yourself mentions that you enjoyed your stay and had a good night stay in our large and quiet room, it means a lot to us and our team. We hope you visit us agin, and this time we earn a 5 star review from you. Regards GM More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed one night to visit the falls of Cuyahoga national park. Good price for the room. Very clean. Breakfast was ok but happy it was included. The kids had a blast swimming and playing put put and at the arcade. Not crowded at all. Recommend staying here for family's.

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GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear melglad, We sincerely thank you for your 5 star review. We are pleased that the kids enjoyed our family friendly arcade and pool area, and you found our location near the falls of Cuyahoga national park convenient to your trip. We hope to see you and your family again soon. Regards GM More 

Lambertville, Michigan
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel had old, outdated beds, bedding, and bathroom. Our room was near the pool area and felt damp and stuffy the whole stay. Even using the air conditioning just made the room cool and damp, and was loud to use anyway. The pool area was very nice and would be ideal for large groups as there was a lot... More 

Review collected in partnership with Days Inn

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GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear 368michaelu, Thank you for your feedback and for giving us 5 stars for value and location. As you have mentioned, our pool area is in a huge atrium and lots of space for kids to play around, with arcade games and other family friendly activities. We have noted the points you have mentioned regarding the AC and are taking... More 

West Virginia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

Clean and updated bathrooms and nice staff. The place is old so don't expect a perfect room, beds are springy and wallpaper is horrible but for the price good spot. 30 mins to downtown and 10 to canton. Also has nice mini golf course included and kids play area along with free breakfast and WiFi. And surrounded by good bars.... More 

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GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear Thomas G, We appreciate your 5 star review of our hotel. We are happy you enjoyed our mini golf course, free breakfast and high speed wifi. Our location, as you have mentioned is very convenient to downtown Cleveland and Canton. We hope to see you again soon. Regards GM More 

Willoughby Hills, Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is just an old outdated hotel. Came for a weekend conference and never felt comfortable while here. Room was small and looked VERY lived in. Burn marks on the carpet and worn bedding. Not much around the area for food options. Breakfast was ok - although if you start serving breakfast at 6:00 AM - I highly recommend you... More 

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GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear Jenny M, Thank you for your feedback. We are looking into your feedback, and using it to better our services and guest experience. Regards GM More 

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