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Days Inn Richfield

2.5 of 5
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4742 Brecksville Road, Richfield, OH 44286-9619 (Formerly Quality Inn & Suites Richfield)
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Days Inn Richfield
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Ranked #3 of 6 Hotels in Richfield
A recent review
4 of 5 stars reviewed 6 days ago
brucel436 Orlando, Florida
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481 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Orlando, Florida
1 review
4 of 5 stars Reviewed 6 days ago NEW

There wasn't much going on when I was there, but it's a big hotel with a cool entertainment atrium. No restaurant or bar - seemed like the hotel had discontinued most of that. There wasn't much near the hotel, but it was clean, quiet and hotel staff were helpful and friendly.

Review collected in partnership with Days Inn

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GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear brucel436, Thank you for your 4 star review of our hotel. We are glad you enjoyed the "cool atrium" as you have so rightly called it. Our atrium has an indoor pool, and lots of kids games, plus rooms with balconies overlooking the atrium. Our restaurant is closed for renovations, but we do serve a complimentary hot breakfast ever... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I stopped here on the way home from a Cavs game to sleep for the night. The front desk clerk Anthony was very nice and professional while booking my room. The room was outdated but I was told they were in the process of renovating the rooms. And breakfast was very good.

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GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear JMoneh, Thank you for staying with us and for your 5 star review of our hotel. Anthony and the rest of our team pride themselves in giving great customer service to all our guests. We hope to see you again on your next trip to the "cavs game", or for any other reason that you may be travelling to... More 

Dayton, Ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel and the price was very reasonable. We had no complaints the front desk clerk eddie so helpful. Would recommend staying here. We visited Cleveland, the Rock & Roll Hall of Fame, and the Metropark Zoo. The drive was very short and definately worth the savings by… staying at this location

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GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear sally b, We are glad you had a good time at our hotel, and found it convenient to Downtown Cleveland, the Rock and Roll Hall of Fame, and Metropark Zoo. We hope you visit us again, and we earn an overall 5 star review from you this time. Regards GM More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I have been coming here since i was kid..., well i recently came back i love it here! my son thinks its paradise very fun especially for families... The front desk clerk Eddie is the nicest person ever i tried to tip him and he wouldnt even take it, he is the prime example of how coustomer service should be,... More 

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GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear 123gabby, We are at a loss of words to respond to your beautiful review and very gracious comments about our hotel (paradise) and staff, specially Eddie. And the fact that you were coming here as a kid, and now you brought your son.....we love it. Thanks GM More 

Shelby Township, Michigan
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Not bad at all. A little on the dated side, but clean and quiet (amazing considering the kids area). The breakfast (hot food... Eggs, sausage, etc) was very good. Night manager was very courteous. I will stay here again.

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GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Steve T, Thank your for your feedback. We are glad you enjoyed our complimentary hot breakfast. As you have mentioned, we are very conveniently located near to the Cuyahoga Valley National Park. We look forward to your next visit. Thanks GM More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This is a really nice place. Plenty of truck&trailer parking. Shannon waited on me at the front desk. She was really professional & courteous. Helped me with faxes etc.This is a nice place to bring the family. Price was reasonable.Breakfast was really good. People at this hotel were very nice and courteous. Can't wait to go back. Best Days Inn... More 

Was this review helpful? Yes
GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear Tim Q, Thank you for your 5 star review. We hope to see you again soon with your family. Regards GM More 

Aurora, Canada
Level Contributor
138 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My friend and I were on a 2 day road trip through Cleveland and Pittsburgh. We stayed at this hotel after a day game at Progressive field The park is about 20 mins from this hotel right off the interstate. There are plenty of food and shopping options within 10 minutes drive. The room itself is dated with an old... More 

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GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear AtwoZ, You are absolutely correct in saying that we have many great features and activities for kids at our hotel. We also appreciate your sharing the fact that we are at a very convenient location just off the interstate about 18 minutes from Progressive field. We have noted your feedback, and hope you will visit us again, to see... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had the Do Not Disturb on my door while I was out of the hotel. When I came back to the hotel it was later in the day and the housekeeping staff had completed their shift. Alex said that was not a problem, he cleaned the room, even put fresh linens on the bed without me asking, what a... More 

Was this review helpful? Yes 1
GM_CustomerService, Guest Relations Manager at Days Inn Richfield, responded to this review

Dear Cory, Getting a 5 star review with the title "customer service" defines our philosophy of hospitality. We appreciate your feedback. Regards GM More 

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