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All 6 Richfield hotels

Holiday Inn Express Cleveland-Richfield

2.5 of 5 Hotel   |   5171 Brecksville Road, Richfield, OH 44286
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Holiday Inn Express Cleveland-Richfield

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Ranked #1 of 6 hotels in Richfield
Certificate of Excellence 2013
A recent review
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82 people have reviewed this hotel

Traveler rating
    32
    33
    11
    3
    3
See reviews for
35
21
5
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Ohio
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for one night with my 14 year old son - we were visiting a friend and running a trail race in the area. The good: the room felt very fresh and new. It was relatively spacious, and we had 2 queen beds, which is optimal for us. The beds and pillows were comfortable.The common areas... More

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I sincerely apologize for the front desk not answering the phone; so that the toilet issue could have been addressed and I'm sorry that you could not rate us as "very good" due to this problem. I will go over your review with the staff to ensure that this does not happen again as it would have been very easy... More

Manchester, Vermont
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'm currently staying at this hotel with my mother and another relative, after his release from the Cleveland Clinic. We needed a 2-bed suite and this was the only hotel available on short notice. It's a distance from the hospital, but they have a very good hospital rate. Yesterday afternoon I was in the lobby talking to another relative about... More

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HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for your kind review. I am assuming that you may be referring to our Cleveland Clinic rate and I am happy that you were able to utilize it and that our desk staff was attentive to your needs. I am also glad that you found us to be a clean property. If you do return, please ask the... More

Lake Orion, Michigan
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 8, 2014

Nice hotel was up to date. Quite room and bed was very comfortable. The four of us arrived at 11:30 and my key was already set up waiting for me. Breakfast was very good. Was in a big rush, to could not partake as long as we would have liked to. Would come back, but the price is at my... More

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the nice review. I'm glad that you enjoyed your stay and found us quiet and up to date and that you enjoyed our breakfast. Janet Wise Director of Sales More

Medina, Ohio
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 9, 2014

We live a short drive from this place, so on one cold snowy Saturday night in February I decided to surprise my wife and kids with a one night stay at this Holiday Inn location. We chose this hotel for the fact that they had an indoor pool and hot tub and free breakfast. We arrived and spent a couple... More

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for such a great review! I'm so glad that you and your family enjoyed your stay with us and enjoyed our amenities. Thank you, Janet Wise Director of Sales Holiday Inn Express & Suites Cleveland-Richfield 5171 Brecksville Road Richfield, OH 44286 More

Broadway, Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 15, 2014

This was an unscheduled stop for us - weather conditions forced us to spend an extra night on the road. We chose this motel by random and we lucked out. The desk clerk was polite, room was clean and quiet, beds comfortable. Reasonably priced as well. Breakfast was good, hot and cold varieties. I would absolutely stay at this motel... More

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I am so glad that you had a wonderful stay and thank you for writing the great review about it! Thank you, Janet Wise Director of Sales Holiday Inn Express & Suites Cleveland-Richfield 5171 Brecksville Road Richfield, OH 44286 More

Mentor, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 9, 2013 via mobile

We were on our way to go to a different city and our car broke down. So after an hour and a half in the freezing cold with our three young children we get towed and taken to a gas station. Right next door was this holiday inn express and its the same type of hotel we were planning on... More

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

While we certainly empathize with this family's situation, our hotel policy requires payment for the room at check in. We wish them the best of the luck with their car repair and their family, but they did not stay with us for a valid hotel policy reason and I will be asking for this review to be removed as the... More

Bethlehem, Pennsylvania, Usa
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 2, 2013

Spent the night here on a return road trip from visiting friends in Michigan. This hotel is conveniently located off the Ohio Turnpike. It was a good price. The room was very large and very clean. It was quiet. No outside noise. The breakfast was served in the "Great Room". Lovely room with lots of tables, a fireplace and a... More

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the 5 star rating! I'm glad that you like our location and found us to be quiet and clean! Thank you, Janet Wise Director of Sales Holiday Inn Express & Suites Cleveland-Richfield 5171 Brecksville Road Richfield, OH 44286 More

Henryville, Pennsylvania
Contributor
16 reviews 16 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 1, 2013

The room was very nice with exceptionally soft towels. The room was clean - thank you good housekeeping! When we checked in we asked the desk clerk where the nearest Olive Garden was and the Desk clerk Kelly knew where it was and gladly directed us. After a swim we got ready to leave for the Olive Garden and Kelly,... More

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I am glad to hear that you had a great stay. We do participate with Hotwire. I will pass your compliments along to the staff. Thank you, Janet Wise Director of Sales More

Sylvania, Ohio
Contributor
13 reviews 13 reviews
10 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 17, 2013

Location was conveniently located -- right next to Ohio Turnpike 80/90 and minutes away from Cuyahoga Valley National Park. The hotel is easy to find, very pretty and very clean. The room was very comfortable, limited view, but appreciated having a refrigerator and microwave. Breakfast was very good -- hot eggs, sausage, gravy, English muffins, and wonderful orange juice and... More

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the nice review. I'm glad that you found our location convenient, our staff friendly, our hotel clean and our breakfast good. I will follow up on the cinnamon roll comment as we do only purchase brand standard cinnamon rolls; so I'm not sure what happened. We are very close to the National Park. Thank you, Janet Wise... More

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 27, 2013

Decent weekend price. Nice comfortable room. Breakfast was plentiful but cinnamon rolls were not up to typical quality. First batch had been sitting and were burned on bottom. Second batch was cold. Oh well. Beds and pillows were comfortable. Heat was crazy. Cold outside but set heat at 68 and still the room was too hot. Any lower and it... More

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the review. I will check on the cinnamon roll situation and if you ever experience a thermostat issue in the future, just call us at the desk and we can instruct you on how to cool the room. Thank you, Janet Wise Director of Sales More

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Additional Information about Holiday Inn Express Cleveland-Richfield

Also Known As:
Holiday Inn Express Cleveland-Richfield Hotel Richfield
Holiday Inn Express Cleveland-Richfield Hotel
Holiday Inn Richfield
Holiday Inn Express Richfield
Richfield Holiday Inn
Holiday Inn Express Cleveland-Richfield Ohio
Address: 5171 Brecksville Road, Richfield, OH 44286
Phone Number:
Location: United States > Ohio > Richfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 6 hotels in Richfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cleveland-Richfield 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Cleveland-Richfield. Located near Interstates 80 & 77, between Cleveland and Akron, our Richfield hotel is an excellent destination for both business and leisure travelers. Our Richfield hotel is near several businesses such as Charles Schwaab, Aetna, Cisco Systems, BF Goodrich, AT&T, FedEx, Ford Training Center & FBI Training Center. Though our hotel is convenient for travelers attending area business meetings, it is also great for those hosting on-site meetings, as we have space for up to 50. Families will enjoy exploring the Cleveland and Akron areas. Attractions near our hotel in Richfield include Cuyahoga Valley National Park & Brandywine/Boston Mills Ski Resorts. The Cleveland Museum of Natural History, the Great Lakes Science Center, the Rock and Roll Hall of Fame, the Pro Football Hall of Fame, Blossom Music Center, Playhouse Square, Firestone Country Club, Cedar Point, Geauga Lake Wildwater Kingdom, Aurora Farms Outlets and Cleveland & Akron zoos are also nearby. Our Richfield accommodations are near world-famous hospitals like Cleveland Clinic and University Hospitals, as well as local universities such as Case Western, Cleveland State and Akron U. During your stay in Richfield, enjoy our indoor heated pool and whirlpool area, fitness center, free high-speed Internet access and free hot breakfast bar. Check out our great Richfield hotel deals and book your stay today. ... more   less 
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