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Holiday Inn Express Cleveland-Richfield

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5171 Brecksville Road, Richfield, OH 44286
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Holiday Inn Express Cleveland-Richfield
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Holiday Inn Express Cleveland-Richfield
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113 reviews from our community

Traveler rating
    47
    44
    15
    4
    3
See reviews for
46
29
6
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Markham, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a couple of nights while visiting the area while on vacation. Really enjoyed our stay here and would recommend the hotel even though it was a bit far from our main destination which was the Rock and Roll Hall of Fame. Enjoyed the breakfast both days and all the staff were very friendly and helpful.

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the five star review and I'm happy to hear that you enjoyed your stay! We are about 20 minutes South of the Rock and Roll Hall of Fame, but right off 77 North. I'm glad that you enjoyed our complimentary breakfast and found our staff helpful. Thank you, Janet Wise Director of Sales More 

La Grange
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 20, 2015

We stayed two nights for a soccer tournament in Akron. This HI has very comfortable bedding (nice touch to have pillows of different firmness). The pool and hot tub were clean and the pool warm enough for even me (hate the cold) to get in and enjoy. Breakfast was good, employees friendly and helpful. Our room had a good mini... More 

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the positive review of the hotel and I'm happy to hear that you had a very pleasant stay with us and enjoyed our amenities and location in between Akron and Cleveland. Janet Wise Director of Sales More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2015

Clean hotel with a decent price. Showed up kind of late so couldn't really review their amenities. Breakfast was good also. Only drawback was the hotel was located directly next to.a truck stop, our room was on the side facing the truck stop so you could hear the trucks running all night. It wasn't bad enough to stop me from... More 

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the positive review. We really have little or no issues from Pilot next door and I'm glad that you would stay again and found us to be clean property. Janet Wise More 

Westchester County, NY
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 16, 2015

Traveling across I-80 at night can feel desolate. I was glad to book this room at this Holiday Inn Express after being in a car for many hours. The staff was courteous, the rooms were clean, the beds comfortable and the hotel quiet. The complementary breakfast was great as we headed out in the morning. If you need a place... More 

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I'm glad that you enjoyed your stay at our hotel and found us conveniently located off the Ohio Turnpike (Exit 173 off 80). Thank you, Janet Wise More 

Bedford
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2015

Great hotel. Large, clean room with comfortable beds, 4 pillows of different firmness per bed. Breakfast is outstanding - fresh made pancakes at the push of a button, waffles, French toast, bagels, muffins, cinnamon rolls, biscuits and gravy, omelettes, fruit, juice, etc. Delicious! Indoor pool was warm, whirlpool was hot, exercise room was clean and safe. Free wifi. Would definitely... More 

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the five star review and I'm very happy to hear that you had a wonderful stay with us! I'm glad that you enjoyed our comfortable rooms, our amenities such as our indoor pool and our complimentary breakfast. Thank you, Janet Wise Director of Sales More 

Panton, Vermont
Top Contributor
70 reviews 70 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 28, 2014

We had a pleasant and problem free stay here recently. The room was large and very clean. There were 4 pillows on each bed of varying firmness. The wifi worked well. The bathroom was clean and roomy and free of mold. There was plenty of counter and shelf space in the bathroom. The room also had a large fridge and... More 

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the positive review of the hotel and I'm happy to hear that you enjoyed your stay with us and our hot breakfast and coffee. I'm glad that you found us to be a clean and friendly property with good WiFi and large rooms. Janet Wise Director of Sales More 

Toronto, Canada
Top Contributor
89 reviews 89 reviews
42 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 19, 2014

This property was close to the hwy and offered a wonderful breakfast. I'm now happy to see that this band of hotel carys my vanilla creamers for my coffee. My room was comfortable and I enjoyed a swim and relaxing in the hot tub. Modern, updated and great place to stay. Next door in a gas station with food near... More 

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the positive review. I'm glad to hear that you enjoyed your stay and our great breakfast. I'm also glad that we had the coffee creamers that you like. Janet Wise More 

Buffalo NY
Top Contributor
65 reviews 65 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 5, 2014

I seldom review chain hotels, especially the economy type, but I have to say that this little place on Brecksville Rd is special. Clean, roomy rooms, good bed, pleasant, helpful staff, excellent free breakfast, near the freeway and a great price. My real purpose in this is to make sure the Intercontinental Hotel Chain guys know that these folks out... More 

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for taking the time to post this positive review and I'm glad to hear that we were a delightful find for you. Our staff appreciates hearing positive feedback and it's good to hear that you liked our location. Thank you, Janet Wise Director of Sales More 

Washington, DC
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 30, 2014

Driving cross-country with the family you just want a place near the interstate that is clean and nice. This is a pretty new HI Express and it was perfect at a good price. Pool is nice, staff was nice and room was clean and comfy. Nothing fancy, but that's not what we needed/wanted.

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you very much for the five star review of the hotel. I'm pleased to hear that you found us perfect for an overnight stay. Thank you for the compliments on our amenities and staff. Janet Wise Director of Sales Holiday Inn Express & Suites Cleveland-Richfield 5171 Brecksville Road Richfield, OH 44286 More 

New York City, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 26, 2014

We've stayed at all of the top hotels in Cleveland as we drive from NY to Wisconsin on a regular basis. After being disappointed by all of the "best hotels", we've finally landed on staying at the Holiday Inn Express. It's very consistent--always clean, comfortable beds and a lot cheaper than the higher end hotels that all disappointed us (usually... More 

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the positive review. I'm happy to hear that you found us a good option for Cleveland. We are only 20 minutes South of downtown. We are also about 20 minutes North of Akron. Janet Wise Director of Sales More 

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