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All 6 Richfield hotels

Holiday Inn Express Cleveland-Richfield

2.5 of 5 Hotel   |   5171 Brecksville Road, Richfield, OH 44286
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Holiday Inn Express Cleveland-Richfield
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79%
Ranked #1 of 6 hotels in Richfield
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
HITAXIQ Atlanta, Georgia
  • Reviews (88)
  • Photos (22)
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  • Room tips (11)
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88 people have reviewed this hotel

Traveler rating
    35
    34
    13
    3
    3
See reviews for
35
24
6
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Atlanta, Georgia
1 review
5 of 5 stars Reviewed yesterday NEW

I would like to stay I am quick to notice the flaws in everything when traveling for business. I am away from home and I want to be as comfortable as I possibly can. However, there was no flaw, the staff was friendly and very accommodating. Additionally, their breakfast was the best. I was delighted in the fact they served... More

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Appleton, Wisconsin
Top Contributor
81 reviews 81 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Nothing to complain about. Very friendly front desk staff, they went above and beyond the call of duty. Near the highway, but we did not hear any highway noise at all. Breakfast is better than most. Stay here!

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you so very much for the absolutely great review! I am happy to hear that you enjoyed your stay and had a great experience. Thank you for recommending us! Thank you, Janet Wise Director of Sales Holiday Inn Express & Suites Cleveland-Richfield 5171 Brecksville Road Richfield, OH 44286 More

Champaign, Illinois
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hubby and I were here for a quick overnight stay for a concert nearby. The location is great. It's very easy to find off the interstate, and there's a gas station and Wendy's right next door. The hotel was clean, breakfast was outstanding, and our room was very comfortable. There are a few things that would be nice improvements, though.... More

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HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the positive review. I'm glad that you found us a nice hotel for a reasonable price and that you would stay here again. We are conveniently located near Blossom Music Center. We are hoping the old building will be removed in the future. The fourth floor ice machine will be fixed soon as the parts have been... More

Richfield, Ohio
1 review
3 of 5 stars Reviewed 4 weeks ago

The maintenance at holiday inn is terrible the pool is always cloudy and the windows have not been washed and the floors are dirty all the time. they need to get a new maintenance man for the hotel and try to have the front desk people smile more and there should be more gifts to pass out for the priority... More

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I apologize that you had some issues with your stay. Our pool is not usually cloudy; so I'm not sure what happened to it and the floor. I will follow up with maintenance and I will definitely tell the desk to smile more. I'm also sorry about the lack of treats for IHG Rewards members now. We are following IHG's... More

Olean, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 18, 2014

Breakfast was much more than the average cereal & muffin breakfast that most hotels give, very impressed so far. Good location, we went to visit Cayuhoga Park most days. Restaurants & grocery stores within a few miles. I was impressed with our room - larger than the pictures showed, clean, large mini fridge, microwave, big bathroom, TV, free fast wi-fi.... More

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the great review! I'm so glad that you enjoyed our breakfast choices and amenities. I will check into the sliding sheet situation. All of our suites have mini-refrigerators and microwaves and some of our standard rooms do as well. We are working on adding them to all of our standard rooms, but it is always better to... More

Comstock Park, MI
Top Contributor
165 reviews 165 reviews
61 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed April 19, 2014

From check in to check out staff is very unfriendly. All stairway and room doors SLAM shut there are no dampeners on them so makes the hotel very loud at all hours. Had a reasonably good nights sleep considering. Typical fare for breakfast, Lots of families were here on holiday weekend when I stayed. Nothing special .

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I apologize that you found us only average. Our staff is usually friendly and I will follow up with them. I will also have maintenance check the doors and am happy that were still able to sleep. We will be adding some items to our breakfast soon as will all Holiday Inn Expresses. Thank you, Janet Wise Director of Sales More

Ohio
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 27, 2014

I stayed at this hotel for one night with my 14 year old son - we were visiting a friend and running a trail race in the area. The good: the room felt very fresh and new. It was relatively spacious, and we had 2 queen beds, which is optimal for us. The beds and pillows were comfortable.The common areas... More

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I sincerely apologize for the front desk not answering the phone; so that the toilet issue could have been addressed and I'm sorry that you could not rate us as "very good" due to this problem. I will go over your review with the staff to ensure that this does not happen again as it would have been very easy... More

Manchester, Vermont
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 17, 2014

I'm currently staying at this hotel with my mother and another relative, after his release from the Cleveland Clinic. We needed a 2-bed suite and this was the only hotel available on short notice. It's a distance from the hospital, but they have a very good hospital rate. Yesterday afternoon I was in the lobby talking to another relative about... More

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HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for your kind review. I am assuming that you may be referring to our Cleveland Clinic rate and I am happy that you were able to utilize it and that our desk staff was attentive to your needs. I am also glad that you found us to be a clean property. If you do return, please ask the... More

Lake Orion, Michigan
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 8, 2014

Nice hotel was up to date. Quite room and bed was very comfortable. The four of us arrived at 11:30 and my key was already set up waiting for me. Breakfast was very good. Was in a big rush, to could not partake as long as we would have liked to. Would come back, but the price is at my... More

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the nice review. I'm glad that you enjoyed your stay and found us quiet and up to date and that you enjoyed our breakfast. Janet Wise Director of Sales More

Medina, Ohio
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 9, 2014

We live a short drive from this place, so on one cold snowy Saturday night in February I decided to surprise my wife and kids with a one night stay at this Holiday Inn location. We chose this hotel for the fact that they had an indoor pool and hot tub and free breakfast. We arrived and spent a couple... More

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for such a great review! I'm so glad that you and your family enjoyed your stay with us and enjoyed our amenities. Thank you, Janet Wise Director of Sales Holiday Inn Express & Suites Cleveland-Richfield 5171 Brecksville Road Richfield, OH 44286 More

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Additional Information about Holiday Inn Express Cleveland-Richfield

Address: 5171 Brecksville Road, Richfield, OH 44286
Phone Number:
Location: United States > Ohio > Richfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cleveland-Richfield 2.5*
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Also Known As:
Holiday Inn Express Cleveland-Richfield Hotel Richfield
Holiday Inn Richfield
Holiday Inn Express Richfield
Richfield Holiday Inn
Holiday Inn Express Cleveland-Richfield Ohio

22 photos of this hotel

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Room/suite (13)
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Dining (3)
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Hotel & grounds (3)
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Pool/beach area (1)
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Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Cleveland-Richfield. Located near Interstates 80 & 77, between Cleveland and Akron, our Richfield hotel is an excellent destination for both business and leisure travelers. Our Richfield hotel is near several businesses such as Charles Schwaab, Aetna, Cisco Systems, BF Goodrich, AT&T, FedEx, Ford Training Center & FBI Training Center. Though our hotel is convenient for travelers attending area business meetings, it is also great for those hosting on-site meetings, as we have space for up to 50. Families will enjoy exploring the Cleveland and Akron areas. Attractions near our hotel in Richfield include Cuyahoga Valley National Park & Brandywine/Boston Mills Ski Resorts. The Cleveland Museum of Natural History, the Great Lakes Science Center, the Rock and Roll Hall of Fame, the Pro Football Hall of Fame, Blossom Music Center, Playhouse Square, Firestone Country Club, Cedar Point, Geauga Lake Wildwater Kingdom, Aurora Farms Outlets and Cleveland & Akron zoos are also nearby. Our Richfield accommodations are near world-famous hospitals like Cleveland Clinic and University Hospitals, as well as local universities such as Case Western, Cleveland State and Akron U. During your stay in Richfield, enjoy our indoor heated pool and whirlpool area, fitness center, free high-speed Internet access and free hot breakfast bar. Check out our great Richfield hotel deals and book your stay today. ... more   less 
Number of rooms
67

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