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All 6 Richfield hotels

Holiday Inn Express Cleveland-Richfield

2.5 of 5 Hotel   |   5171 Brecksville Road, Richfield, OH 44286
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Holiday Inn Express Cleveland-Richfield
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79%
Ranked #1 of 6 hotels in Richfield
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Kelly M North Charleston, South Carolina
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96 people have reviewed this hotel

Traveler rating
    38
    37
    14
    4
    3
See reviews for
37
25
6
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
North Charleston, South Carolina
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed one night here while traveling. Surrounding area was decent. Felt fairly safe. Near major interstates and highways so it was easy to access, but far enough from them that you don't hear the constant traffic. The front-desk clerk was very helpful and kind when we arrived. Our room was clean. The bathroom was a bit smaller than I had... More

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the postive review. I'm glad that you liked many aspects of the property. We do have an elevator for those on the second floor needing ice from one of the other three floors. We have a different variety of vending machine on second floor instead. I'm also happy to hear that you enjoyed our breakfast. Thank you... More

Orlando, Florida
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We were driving at night from a family trip and needed a room. We got off the highway and this hotel was right there. The staff was so nice and we got a free upgrade to a suite. The room was comfortable, beautiful and clean. Even the complimentary soaps were bath and body works. Breakfast was delicious as well.

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the five star review! I'm glad to hear that you found the property clean and our staff friendly. I'm glad that you enjoyed our Bath & Body Works bathroom amenities! Janet Wise Director of Sales Holiday Inn Express & Suites Cleveland-Richfield 5171 Brecksville Road Richfield, OH 44286 More

wisconsin
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We found the location of the holiday inn express conveniently located near the interstate. The room was clean and looked modern. The wifi connection was spotty. The breakfast room and food were pleasant and enjoyable. For just a quick overnight stay, I would reccommend staying here.

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the positive review. I'm glad that you found us conveniently located by the highway, clean and modern with a good breakfast. I apologize if the Internet connection was spotty. I'm glad that you would recommend us. Janet Wise Director of Sales More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We drove from Niagara falls Ontario to hit Dayton Oh. We found this hotel thanks to Ohio visitor center coupons booklet. The price was good, the hotel is clean and looks like brand new. The pool was great for our kids. Desk people were friendly. The room was neat and the breakfast plesasd us. The restaurants are not too far... More

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for such a nice review. I'm glad that you thought that the hotel was clean and our staff friendly. I'm also glad that you liked our breakfast and also that we are right next door to Wendy's. Janet Wise Director of Sales More

Pen Argyl, Pennsylvania
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I almost always go with a Holiday Inn Express and so I did this time too. What a mistake. We decided to head for Cleveland and so I started narrowing down the hotels and ended up choosing this over another one just a few miles away. Flash forward, we pull in after a 6 plus hour journey to see an... More

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I apologize that you didn't have a better stay with us. We are working on the Internet issue and have increased our upload and download speeds to way above the required standard, but it still can get slowed down especially when we are sold out. The pool will be repainted this fall. It is very hard to close it down... More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Room was clean. Breakfast is sub-par when comparing to Hampton Inns. Fitness center is in terrible condition. Equipment in poor shape and even felt unsafe to use. Some staff is friendly (i.e., Katie) while others barely speak. Surrounding property is literally falling down in decay.

Was this review helpful? Yes 2
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

I apologize that you found us only mediocre. I'm glad that your room was clean and that you found Katie friendly. Our breakfast includes all of the required items by Holiday Inn as well as gluten free choices. I'm sorry that you didn't care for it. The old building nearby is supposed to be demolished at some point. I will... More

Chicago, Illinois
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 13, 2014

Stopped overnight on our way home from Chicago. We all loved it. Big comfy beds. It couldn't have been any cleaner, service was great and breakfast in the am was better than any I've ever had for these types of breakfasts. They even offered gluten free bread and English muffins. Impressive. If my travels take me back this way, I... More

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the excellent review! I'm so glad to hear that you found us very clean that you enjoyed our gluten free items at breakfast. I'm also glad that you enjoyed our service and our big, comfortable beds. Thank you, Janet Wise Director of Sales More

Grayling, Michigan
Top Contributor
84 reviews 84 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 12, 2014

We like staying at Holiday Inn express is in this place is neat and clean as expected hot tub was nice and hot pools nice temperature room had a slight order to it when we came in but who knows what that was but not bad had a great dinner down the street of memories which is only half mile... More

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the positive review. I'm glad to hear that you had a nice stay here and enjoyed our amenities. I'm glad that you enjoyed your dinner at the local eatery Memories. Thank you, Janet Wise Director of Sales More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

I would like to stay I am quick to notice the flaws in everything when traveling for business. I am away from home and I want to be as comfortable as I possibly can. However, there was no flaw, the staff was friendly and very accommodating. Additionally, their breakfast was the best. I was delighted in the fact they served... More

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for your very positive review. I am so glad to hear that we provided great service and that you will stay with us again. I will show your review to our staff and especially to our wonderful breakfast lady! Thank you, Janet Wise Director of Sales Holiday Inn Express & Suites Cleveland-Richfield 5171 Brecksville Road Richfield, OH 44286 More

Appleton, Wisconsin
Top Contributor
84 reviews 84 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 1, 2014

Nothing to complain about. Very friendly front desk staff, they went above and beyond the call of duty. Near the highway, but we did not hear any highway noise at all. Breakfast is better than most. Stay here!

Was this review helpful? Yes 1
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you so very much for the absolutely great review! I am happy to hear that you enjoyed your stay and had a great experience. Thank you for recommending us! Thank you, Janet Wise Director of Sales Holiday Inn Express & Suites Cleveland-Richfield 5171 Brecksville Road Richfield, OH 44286 More

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Additional Information about Holiday Inn Express Cleveland-Richfield

Address: 5171 Brecksville Road, Richfield, OH 44286
Phone Number:
Location: United States > Ohio > Richfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cleveland-Richfield 2.5*
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Also Known As:
Holiday Inn Express Cleveland-Richfield Hotel Richfield
Holiday Inn Richfield
Holiday Inn Express Richfield
Richfield Holiday Inn
Holiday Inn Express Cleveland-Richfield Ohio

22 photos of this hotel

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Room/suite (13)
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Pool/beach area (1)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Cleveland-Richfield. Located near Interstates 80 & 77, between Cleveland and Akron, our Richfield hotel is an excellent destination for both business and leisure travelers. Our Richfield hotel is near several businesses such as Charles Schwaab, Aetna, Cisco Systems, BF Goodrich, AT&T, FedEx, Ford Training Center & FBI Training Center. Though our hotel is convenient for travelers attending area business meetings, it is also great for those hosting on-site meetings, as we have space for up to 50. Families will enjoy exploring the Cleveland and Akron areas. Attractions near our hotel in Richfield include Cuyahoga Valley National Park & Brandywine/Boston Mills Ski Resorts. The Cleveland Museum of Natural History, the Great Lakes Science Center, the Rock and Roll Hall of Fame, the Pro Football Hall of Fame, Blossom Music Center, Playhouse Square, Firestone Country Club, Cedar Point, Geauga Lake Wildwater Kingdom, Aurora Farms Outlets and Cleveland & Akron zoos are also nearby. Our Richfield accommodations are near world-famous hospitals like Cleveland Clinic and University Hospitals, as well as local universities such as Case Western, Cleveland State and Akron U. During your stay in Richfield, enjoy our indoor heated pool and whirlpool area, fitness center, free high-speed Internet access and free hot breakfast bar. Check out our great Richfield hotel deals and book your stay today. ... more   less 
Number of rooms
67

Questions & Answers

Questions? Get answers from Holiday Inn Express Cleveland-Richfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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