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Holiday Inn Express Cleveland-Richfield

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5171 Brecksville Road, Richfield, OH 44286
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Holiday Inn Express Cleveland-Richfield
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Holiday Inn Express Cleveland-Richfield
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127 Reviews from our TripAdvisor Community

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Traveler rating
    54
    49
    16
    5
    3
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57
29
7
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Bridgewater, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Reserved three rooms for one night during a long, family road trip. Arrived late - Kathryn was excellent - got us into our rooms quickly. The rooms were as requested, and very clean with nice amenities including a refrigerator and cable TV with an adequate selection of channels. In fact, the rooms were also very pretty! It was a nice,... More 

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the five star review and your compliments on our staff members Katie and Katherine who do take great care of guests. Janet Wise More 

Tuppers Plains, Ohio
Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed here four nights in the last month on trips to Cleveland Clinic. You are about 30 minutes or less away from the main campus depending on traffic. It's a nice safe and secure location but yet still close enough for us to our destination. The hotel is very nice, the rooms are very large and very clean... More 

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the five star review and for writing that we have a nice hotel! Thank you, Janet Wise More 

Hillsdale, New York
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Great pool,great breakfast, and great staff. Kids loved it and a checkout time of 12 was nice to have. Very child friendly. Good location off of highway. Also, the rooms are nice, clean, and spacious. We will continue to go to Holiday Inn

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the five star review of the hotel and I'm so happy that you had an excellent stay! Thank you, Janet Wise More 

Minneapolis, Minnesota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was a perfect choice for our trip to Cuyahoga Valley. Room was clean and comfortable, it was very close to the park, and the free breakfast was tasty and sufficient if not terribly extravagant. Nice little pool that our kids enjoyed. The front desk staff was very helpful and printed off directions to a grocery store for us... More 

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the four star rating and all of your positive comments. I'm glad that you enjoyed your stay while visiting the National Park. More 

Martin, Michigan
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms were very clean and the staff was friendly! Beds were comfortable. The breakfast was one of the better ones I have had offered at a hotel- served both hot and cold items and the choices were great! All around enjoyable stay!

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you very much for the five star review and I'm glad that you enjoyed your stay and our breakfast! Janet Wise More 

Milwaukee WI
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Spent one weeknight here while I was on the road. Easy access from I-80 and although you can see the interstate from the rooms, you can't hear a thing! Staff was friendly and helpful with a warm welcome. The bed was firm with no dips or divots and I slept well. Good shower pressure and the bathroom was well appointed.... More 

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you very much for the five star review of the hotel and for all of your compliments! I'm so glad to hear that you enjoyed all aspects of your stay and that you would stay again. Janet Wise Director of Sales More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

On I-80 on the way back home coming from Chicago going to our place in NJ ......Superb accommodation and easy registration by the night receptionist 😄😄😄👍 the following morning another superb breakfast served by Sam 😄👍 clean and yummy food served😄👍 will return anytime we take this route

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the five stars and all of your kind words for our staff. I'm so glad to hear that you enjoyed your stay with us while traveling I-80. Janet Wise More 

cleveland, ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed here 4 nights, June 25 to June 29. We found the Holiday Inn Express was a good choice for our stay. The bed is comfortable, the room was fresh, the breakfast was enough to get us started in the morning. During our stay we saw staff members cleaning and friendly. The Inn was busy this weekend due to... More 

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you very much for the four star review and all of the compliments. I'm so glad that you enjoyed your stay and the area! Janet Wise More 

Manistee, Michigan
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Outside looks new. Inside shows some age but is not bad. A little peeling wallpaper. Internet is cranky. My connection was off and on. Breakfast is the typical Holiday Inn Express breakfast. If you are dining out for supper there are several choices within a few miles but we found Austin steakhouse rather disappointing.

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for the four star rating. Janet Wise More 

Eagle River, Alaska
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here two nights while visiting the Nat'l Park. The room was very quiet and the accommodations were probably the best Holiday Inn Express that we have ever stayed in. The bed was very comfortable, the room's thermostat was easy to operate, and the wifi was fast. The hot breakfast was pretty darn good with eggs, sausage & gravy,... More 

Was this review helpful? Yes
HIExpressRichfield, Director of Sales at Holiday Inn Express Cleveland-Richfield, responded to this review

Thank you for such a nice review. I'm glad that you had an enjoyable stay with us while visiting the Cuyahoga Valley National Park. Janet Wise More 

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46 photos of this hotel

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Hotel & grounds (6)
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