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Hampton Inn Richfield

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4860 Brecksville Rd, Richfield, OH 44286
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Hampton Inn Richfield
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203 Reviews from our TripAdvisor Community

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Traveler rating
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    64
    37
    30
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Maple Grove, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

On the road phone call to secure same day reservations as we traveled across country was made very easy by the lobby hostess. Check-in was a breeze and the room was comfortable and clean. Easy access off of the main interstate made looking for a site to eat very convenient.

Review collected in partnership with Hampton

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Harrisville, West Virginia
Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

This is a Hampton by Hilton. I stay in many Hilton hotels because you know what to expect...quality. This did not meet Hilton standards. Upon arrival they warned us that the pool was cold, it was.....way to too cold to swim. I found this to be a disappointment considering it is July, one would expect the pool to be usable... More 

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Philadelphia, Pennsylvania
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We like Hampton Inns, so I booked this without reading the reviews. Apparently only some rooms have been renovated. The room we were assigned was creepy. There was hair in the bathroom and a brownish something dripping below the outdated border around the ceiling. The carpet was yucky, the door to the bathroom thrashed, and the molding around the tub... More 

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Minesh S, General Manager at Hampton Inn Richfield, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. As well, we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate... More 

Dublin, Ohio
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 1 week ago

We are very loyal customers to Hampton Inn! But this was a disappointment. Observations: Absolutely coldest pool at any hotel I've ever patronized. The children were so disappointed Poor lady at desk did not know what to do to help. At checkin and check out which are such busy time, they only had 1 person on duty. The poor guy... More 

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Milwaukee, United States
1 review
5 of 5 stars Reviewed 1 week ago

great hotel, recently remodeled. No issues whatsoever. Great location right off the main highway. A 20 minute drive to most restaurants but a nice drive. One restaurant next door to hotel that looks very nice with an outdoor patio/eating area. Enjoyed the stay. Would recommend

Review collected in partnership with Hampton

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Melville, New York
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Hampton Inn lives up to it's reputation. Great stay with a friendly staff! Excellent breakfast and a snack at check in. Look for a coupon in Hotel Coupon Book for a great deal. We will definitely stop again.

Review collected in partnership with Hampton

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Milwaukee, United States
1 review
4 of 5 stars Reviewed 1 week ago

I stayed here with my son on our way home from NY. The hotel is very conveniently located off of I80W. The hotel is very nice, clean lobby, clean room but dirty bathroom. The fitness room was also not very clean and the equipment, though nicer than most hotels, did not fully function (TV attached to treadmill did not function)... More 

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A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

Nice spot, great quiet, clean, spacious room- we needed a pool to burn off some kid energy so were looking forward to the pool- unfortunately it was approximately the same temperature as Lake Superior- more like a polar bear swim- we called the front desk and they adjusted the temp but of course it takes quite a while to warm... More 

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Northfield, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel and rooms were very clean and comfortable even with construction occurring at the same time. I love having a breakfast and I was in no rush. I needed a late check out time and Hampton Inn accomodated very well and without any issues. Thanks

Review collected in partnership with Hampton

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State College, Pennsylvania
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

The biggest complaint I have about this hotel is none of the outside doors security locks worked. You could open any outside door just by pulling on it. You did not need to use your room key to enter. They are in the process of remodeling so I could overlook some of the repairs that need to be made but... More 

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