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Hampton Inn Richfield

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4860 Brecksville Rd, Richfield, OH 44286
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Hampton Inn Richfield
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Hampton Inn Richfield
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178 reviews from our community

Traveler rating
    57
    58
    31
    25
    7
See reviews for
59
38
15
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (178)
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    (37)
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    (44)
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Eden, United States
1 review
2 of 5 stars Reviewed 1 week ago

The room was a little disheveled. The draperies looked like someone had wrestled with them. Most were hanging on the rod but an end and center were hanging off the rod. The hems were flipped up on top of the venting. The alarm clock did not work. There was only coffee for the pot, no tea. I went for breakfast... More 

Review collected in partnership with Hampton

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Minesh S, General Manager at Hampton Inn Richfield, responded to this review

Dear Mary S, Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback, we are sorry for the condition of your guest room. As well, we are very sorry to hear that you were disappointed with the quality and availability of your breakfast you experienced during your stay. We are... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

No major issues with the hotel as it was well kept and clean. Only issue with the room was the shower rod appeared to have been pulled on and was loose so the curtain kept wanting to fall back toward the center of the curved rod. The shower floor didn't have any anti-slip protection and was a bit hazardous with... More 

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Downers Grove, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The food person was great, service outstanding. We were very happy with the facility and hospitality. It is an inn that we will always use in our travels east. Thanks Hilton for having this place ready for use. Angelo, Grace and Ross Iovinelli

Review collected in partnership with Hampton

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Hershey, Pennsylvania
1 review
3 of 5 stars Reviewed 3 weeks ago

First impressions are important, I stay at a Hilton a property 2-3 nights per week. The area going into the hotel looked like a major storm had run through the portico. Not a very appealing welcome let alone drag your suit case through. Staff was friendly, room was clean, I would stay here again when I travel through the area.... More 

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Richfield, United States
1 review
3 of 5 stars Reviewed March 18, 2015

The staff was nice and available when needed. The rooms need some updates, but mine was clean. I enjoyed the pool and workout room. The breakfast was okay but could use a little redesign/rework on quality. I was disappointed in honor recognition since there is other brand options so near by. Free - Internet was a little slow, but acceptable... More 

Review collected in partnership with Hampton

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Hartford, Connecticut
2 reviews
2 of 5 stars Reviewed March 17, 2015

Very nice lady at the desk but when I questioned the smoking she said the hotel doesn't want to lose their smoking customers. Understood and its a choice but my choice not to return to the facility. The smoke overwhelms the entire 3rd floor. Ugh!

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Minesh S, General Manager at Hampton Inn Richfield, responded to this review

Thank you for your review. We appreciate your feedback and we’re very sorry for the issues that you experienced with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. More 

Top Contributor
352 reviews 352 reviews
113 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed March 14, 2015

To start off the staff here was vary nice. The room rate wasn't bad but overall I just wasn't impressed with this place. Depending on if IHG or HH has the best promotion running, I would stay here again. There is a IHG property at the same exit. The room decor is older but the bed and pillows are comfortable.... More 

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1 review
2 of 5 stars Reviewed March 8, 2015 via mobile

2nd time i have attempted to have a evening out and about with my girlfriend and have somewhere quite to stay away from everything and everyone. We arrive around 8pm, i reserved the room at midnight the evening before, we arrive, check in and was ok. We get up to the room, open door anddd rooms dirty, bed not made,... More 

Was this review helpful? Yes
Minesh S, General Manager at Hampton Inn Richfield, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next... More 

westerville
Top Contributor
80 reviews 80 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 3, 2015

Very nice clean place and helpful staff. Good restaurant called Memories next door and walkable. Good free breakfast in motel. Refrigerator and microwave provided in room. Weather was nasty day of leaving, but lot cleaned of snow and freeway very accessible.

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Richfield, Ohio, United States
1 review
4 of 5 stars Reviewed February 24, 2015

This hotel is located next door to a nice restaurant which serves lunch and dinner. The restaurant is within a short walk. Amenities are excellent. The facility is clean and welcoming. Rooms are quiet and well appointed. Working desks in room are large and comfortable.

Review collected in partnership with Hampton

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