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All 6 Reynoldsburg hotels

Holiday Inn Express & Suites Columbus East

2.5 of 5 Hotel   |   2806 Taylor Road, Reynoldsburg, OH 43068 (Formerly Country Inn & Suites By Carlson, Columus-East)
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76%
Ranked #1 of 6 Hotels in Reynoldsburg
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Tim O Indianapolis, Indiana
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77 reviews from our community

Traveler rating
    36
    23
    9
    6
    3
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22
10
2
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Indianapolis, Indiana
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was a good value for the money If you keep into context that it's an express and not full service. The staff was polite, the room was clean, it was a good size room, the WIFI was fast, housekeeping did a fine job, and location was central to everything. The breakfast was lacking... The sausage needed a knife,... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Tim O, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and location of the hotel. However, it is regrettable that our breakfast items did not live up to... More

Ledbetter, Ky
1 review
2 of 5 stars Reviewed 3 weeks ago

Stay here every year during an event. Average room, although it was a suite, but with only one AC unit. If you close the bedroom door, the rest of the room gets hot. Breakfast was busy and out of biscuits, gravy, and cinnamon rolls two of the four mornings we were there. When we asked, we were very rudely told... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear K G, Thank you for taking the time to write us a review regarding your recent stay. I am sorry we were not able to exceed or at least be at par with your expectation. Rest assured that the issues you have raised abut the AC unit in the room and the breakfast options have been documented and will... More

Washington, Pennsylvania
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 27, 2014

Excellent hotel w/ very polite and kind staff. Hotel Manager cares a lot about guest. Informing me on lots of useful information. 100% smoke and Pet free. Many services available at hotel. Rooms are large and clean. So is exterior. Convenient location near many stores. Good working AC units. Breakfast buffet will fill your stomach. Cons: No refrigerators or microwaves.... More

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BALTIMORE
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 18, 2014

The rating is based on value, the room was actually well appointed and comfortable. But for the most expensive hotel in the area, I found it wanting. No fridges in the room, wifi was only okay, and no electric doors making it hard to get luggage carts in and out. The Fairfield, across the parking lot, looked like a better... More

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HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Walter S, Thank you for your review I apologize for any dissatisfaction we may have caused you during your stay with us. I'm sorry that you found our room to be too expensive for you,we offer a wide selection of choices and room types, our standard king rooms and Suites all offer Micro/fridges. I'm pleased to hear;however, that you... More

Rugby, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 13, 2014

This was the first time I had stayed in a Holiday Inn Express outside of the UK and I was very surprised by the facilities in this one. In the UK HI Express is a box room with nothing much else apart from a free continental breakfast. However this hotel has a small pool and a small exercise room. Very... More

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HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear James M, Thank you for sharing your feedback,we loved having you stay with us and we look forward to your next stay with us in the future. Sincerely, Alice Tackett/General Manager Holiday Inn Express & Suites Columbus East More

Toledo, Ohio
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 11, 2014

Normally I like staying at a Holiday Inn Express. I love the cinammon rolls they have for breakfast. This time I had some problems. First, as soon as I walked into my room, I smelled something werid. As I walked farter into the room, it sort of went away. I am very sensitive to cigareete smoke and the rooms here... More

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HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Jeff TPD, I am sorry you experienced a problem with us.We try to ensure that our guests are satisfied with their stay, we would love to had the opportunity to address any concerns during your stay with us rather than a poor review on-line.Despite this,I was glad to see you enjoyed the room and your were pleased with the... More

New Philadelphia, Ohio
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 17, 2014

Hotel is located right next to several restaurants including Fridays, Olive Garden, and Panera. There are also shopping centers across the street. There are no refrigerators in the rooms though. The room was clean and comfortable. The only complaint I typically have with these hotels is that though a hot breakfast is included, they never start early enough for us... More

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HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Andert01, Your review is appreciated without guests like you to enjoy and promote our property, others would never have the opportunity to know about how great our hotel actually is.We’re happy that you enjoyed all the amenities that our property has to offer as well as the activities & restaurants nearby.Although we do not have microwaves/refrigerators in the two... More

Top Contributor
166 reviews 166 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 29, 2014

Amazing, Awesome, Wonderful place for a nice quiet night with you family in friends, very reasonable prices can't go wrong at all, Staff is amazing, and very helpful, if in need of anything, You will enjoy a nice a quiet evening enjoy

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HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Blessed73, Thank you for such a awesome review! Word of mouth is the greatest compliment,we have a great hotel and a tremendous staff in one of the best locations in Reynoldsburg.Whether for food or fun, we are close to everything. Many Blessings, Alice Tackett/General Manager Holiday Inn Express & Suites Columbus East/Reynoldsburg More

GRAND RAPIDS
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 18, 2014

As a frequent traveler, I have certain things I look for. If I'm greeted by warm cookies in the evening - fabulous! Here expect a lovely pitcher of cold water. Staff - very friendly. Key - had to be reset every day. Wasn't by a cell phone. Hot water - on third floor, people weren't getting hot water in the... More

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HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Betsy, Thank you very much for your recent stay with us. I am glad you liked our hotels location. We are deeply sorry we fell below your expectations. While we understand that your stay was not 100% satisfactory, we hope you give us a chance in the future to show you how great our hotel is. Sincerely, Alice More

Charlotte, Michigan
Top Contributor
64 reviews 64 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 16, 2014

Stayed here as part of a large business group. Conveniently located right off of I-70, and lots of shopping and restaurants near by. Rooms were very nice, recently updated, and very clean, typical for the newer Holiday Inn Express. Staff was very nice, and the free breakfast was perfectly fine - good selection, some hot, some cold, and everything was... More

Was this review helpful? Yes
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Jenn, Thank you for submitting a great review. It was a pleasure to read your comments and we are delighted that you enjoyed your stay. Your feedback will be shared with the entire staff. We appreciate your business and look forward to seeing you in the future. Warm regards, Alice More

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Additional Information about Holiday Inn Express & Suites Columbus East

Address: 2806 Taylor Road, Reynoldsburg, OH 43068 (Formerly Country Inn & Suites By Carlson, Columus-East)
Phone Number:
Location: United States > Ohio > Reynoldsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus East 2.5*
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Also Known As:
Holiday Inn Express & Suites Columbus East Hotel Reynoldsburg
Holiday Inn Express And Suites Columbus East
Country Inn Reynoldsburg
Reynoldsburg Country Inn
Holiday Inn Express & Suites Columbus East Ohio/Reynoldsburg

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