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Holiday Inn Express & Suites Columbus East

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2806 Taylor Road, Reynoldsburg, OH 43068 (Formerly Country Inn & Suites By Carlson, Columus-East)
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Holiday Inn Express & Suites Columbus East
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88 Reviews from our TripAdvisor Community

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Traveler rating
    38
    28
    11
    7
    4
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33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake Ozark, Missouri
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent one night here on our way to Hershey, PA. The location was great - just off interstate 70. There were several restaurants and stores very close. The clerk was very friendly and check-in was very fast. Our room served our needs. It was nothing fancy but the beds were comfortable and it was clean. The breakfast they offered... More 

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Cincinnati
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice area, surrounded by plenty of shopping, restaurants, etc Was very impressed with the speed of me checking in, the customer service rep was very nice, friendly, smiled had great recommendations. Very attentive to our needs. Room was very clean, quiet and everything in the room was working properly and in order. The only side note is that on my... More 

Was this review helpful? Yes
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear sylkiest1, Thank you for taking the time to share your comments with us. Feedback like yours helps us to improve all aspects of the service and accommodations that we offer our guests. We apologize missed this detail. I have shared your comments with our hotel staff; thank you for considering us for future stays. Kind regards, Alice & Staff More 

Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Of the recent Holiday Inn Express properties I have stayed it, this wasn't the best. The crew working around 5:00 p.m. were the best! They were very friendly and had great recommendations. There wasn't always coffee ready around 5 and 6 a.m. The breakfast had frozen hard boiled eggs, and frozen yogurt. Juice was constantly out every morning. I stayed... More 

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HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Melanie D, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations in our breakfast area. We will again review training to ensure their service delivery is exceptional and we apologize that this was not the case during your stay. Please know that your concerns have been addressed and we... More 

northern virginia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed April 4, 2015

Just needed a quick overnight place to stay in Carbondale IL. I would recommend this Holiday Inn highly! Front desk attendant was very pleasant and the room clean and ready for me. The hotel looks rather new and the decor was modern and crisp.

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HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear kegardengirl, It is wonderful to hear that you enjoyed your visit! Thank you for your compliments of our property, amenities, and staff! Our team enjoyed hearing your comments. We appreciate your feedback and recommendation of our hotel. Kind regards, Alice & Staff More 

rockford, il
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed March 12, 2015

This is my 2nd time staying at this hotel, the staff, amenities, and and accommodations are some of the best they can be. They made me feel right at home from the very start. I would reccomend this hotel for all to stay at. We were in the Columbus area for the Arnold Fitness Expo. After a long day at... More 

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HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear shoefer, It's a pleasure to count you among our many repeat guests. And wonderful to hear that you found our property relaxing, comfortable, and quiet. Our team appreciates the feedback! Thank you for your review and recommendation of The Holiday Inn Express & Suites Columbus East/Reynoldsburg Ohio! Very best, Alice & Staff More 

Columbus, Ohio
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 25, 2015

This hotel used to be a country inn and suites. Holiday inn tried to paint and carpet but the place is still disgusting. a lot of the plumbing is bad and leaking. There were disgusting marks on the walls. The furniture is filthy I have stayed here around three times on business and never again. The staff has been rude... More 

Was this review helpful? Yes 1
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

We apologize for the dissatisfying experience, typically we have high customer service reviews about our staff on a consistent basis and we will share your experience with our team. We are truly disappointed to learn that your room was left in an unkempt state and we would like to kindly request that you provide further details including your room number... More 

Hartford, Connecticut
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed January 20, 2015

There was alot of traffic noise all night long. I did request another room and was granted one although not as nice (no refrigerator or microwave, 2 queens instead of king) but I got to sleep! The fitness center is a joke. I requested that the front desk staff member please arrange for a taxi cab for my departure tomorrow.... More 

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HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Irony093, I am glad that you were able to partake in our hotel’s many amenities while with us, I hope you will allow us another opportunity one day display "Good Customer Service" since you feel we missed it this time. I spoke to our staff members and one of the girls remember a guest asking about shuttle services and... More 

Washington Boro, Pennsylvania
Level Contributor
104 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed January 3, 2015

This is my third time at this hotel over the past few years. It is a convenient location to stop for visits to family in Dayton, OH from our home in eastern Pennsylvania. The hotel has a good breakfast, it's clean, quiet, and the staff has always been helpful. Lots of restaurants close by and very easy access to I-70.... More 

Was this review helpful? Yes 1
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Dana, Thank you for your review,we appreciate the time you took to post your comments about your stay.We love having you stay with us! Warm regards, Alice & Staff More 

Pittsburgh, Pennsylvania
Level Contributor
275 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed December 5, 2014

Stayed one night while driving through Columbus from the East. Good location with plenty of restaurants nearby. Room was consistent with older holiday inn expresses. Clean and comfortable. You do get some noise from 70 nearby but overall a good stay

Was this review helpful? Yes
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear Biztravr, Thank you very much for your kind review. We are truly happy that you had such a good stay and found our rooms clean & comfortable.We look forward to welcoming you back. (technical difficulties disabled me from responding sooner,I'm so sorry for the delay) Best wishes from all of us. Alice & Staff Holiday Inn Columbus East/Reynoldsburg,Ohio More 

Wellsboro, PA
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 4, 2014

I booked this hotel after a horrible experience trying to secure a bereavement rate with several hotels in the area. I ended up just booking through Tripadvisor instead of trying to get a discounted rate by speaking to someone. We arrived at the hotel in the evening ona Saturday and there was only one employee at the desk with phone... More 

Was this review helpful? Yes 1
HIEASTCOL, General Manager at Holiday Inn Express & Suites Columbus East, responded to this review

Dear NominivanFamof5, Thank you for staying with us and again let us express our condolences to your family, I'm so glad we were able to get everyone settled as we were extremely busy at the hotel as mentioned.We had a wedding,sports group and other guests staying with us and there are time's that everyone wants to use our facilities,my night... More 

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