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All 6 Reynoldsburg hotels

Fairfield Inn & Suites Columbus East

2.5 of 5 Hotel   |   2826 Taylor Road Extension, Reynoldsburg, OH 43068
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Fairfield Inn & Suites Columbus East
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62%
Ranked #2 of 6 hotels in Reynoldsburg
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 9, 2014
Jedi-Travler King of Prussia, Pennsylvania
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61 people have reviewed this hotel

Traveler rating
    18
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    17
    3
    4
See reviews for
27
11
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Franklin, Tennessee
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After reading a review from December 2013 about the cold pool and then reading the hotel's response, I booked this property as a pit stop on a long drive. We are Marriott Gold members and choose Marriott properties whenever possible. Having said all of this, my kids were very disappointed that the pool was VERY cold and the whirlpool jets... More

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King of Prussia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2014

Wonderful stay. Friendly staff. Free wi-fi. Free breakfast. Clean rooms. Mini-suites. No complaints. We ended up here after having left a "big" name hotel because we weren't happy. This property was perfect!

Was this review helpful? Yes
Sarah O, Director of Sales at Fairfield Inn & Suites Columbus East, responded to this review

Thank you for the great feedback! We truly appreciate your business and hope you will join us again in the near future. More

Athens, Ohio
1 review
3 of 5 stars Reviewed December 12, 2013

Check in was great. Went to pool to relax on night 1 of our 2 night stay and found both the pool and whirlpool to be cold and when we told the front desk she just said ok. No explanation at all, no sorry nothing. Room was comfy but on the small side. Breakfast was great including the ladies working... More

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Darien R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this review

Thank you for the response. We are happy to report that the pool and whirlpool heaters have been replaced. Unfortunately, the old heaters broke shortly before your stay and the repair was completed soon after your departure. Obviously we were unable to accommodate you during your visit and did a poor job of explaining the issue. We do value your... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2013

I was staying at the hotel for a weeklong training. Everyone that I encountered was super friendly! My room was clean, comfortable and stocked daily with everything I needed. I had breakfast each morning and it was always clean, taken care of, and stocked with healthy items as well as traditional items like pancakes, eggs, bacon etc.. This alone saved... More

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Darien R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this review

It is wonderful for us to receive feedback from our guests that proves our employees are doing everything the can to improve the experience at the hotel. Becky was praised during our staff meetings for her attention to detail and genuine desire to make your visit memorable. She is a valuable member of our team and we love hearing about... More

Columbus, Ohio
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 24, 2013

We were doing some home remodeling over Labor Day weekend and needed a place for ourselves and our dog. We reserved two rooms for the night. The rooms were fairly small and the walls were paperthin. Our niece was in the next room doing homework and we could hear her class video tutorial through the wall over our tv. The... More

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Darien R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this review

Thank you for your response. We are always pleased to get a review from one of our guests as your feedback allows us to focus on your needs. We heard from many guests that our beds were becoming uncomfortable and we have recently replaced all of them with new mattresses. We immensely appreciate you taking the time to review the... More

Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 14, 2013

This Fairfield Inn was adequate for a one night stay. The front desk staff was very helpful and friendly. We didn't have enough bath towels or even a bath mat and they were quick to rectify the problem. Nothing fancy - just the basics - but totally acceptable for one night.

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Darien R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this review

Thank you for your response. We take pride in having a great front desk team that have a great desire to deliver high quality service to all of our guests. Obviously, your room should have been properly prepared prior to your check-in and we are glad the team responded promptly to fix the issues. We will share with our team... More

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 11, 2013

Wow! This is a team from Heaven! I booked our hotel across the street for the wrong weekend--a funeral!-- & the hotel was booked the first night. These girls not only accommodated us with a room, but a suite! Their pleasant supportive attitude in my absence of mind was so thoughtful, generous & appreciated beyond belief! You brought me to... More

Was this review helpful? Yes 1
Darien R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this review

Thank you for the review! We certanly feel that Jasmine and Amanda are extremely valuable assets to our team and have heard from many guests like yourselves that the hotel experience was magnified through them. We are pleased to have employees on our team that go out of their way to take care of our guests. More

Mason, Ohio
1 review
5 of 5 stars Reviewed October 10, 2013

Jasmine and Amanda are awesome. Big smiles and offer bottled water. They really want my stay to be comfortable. Thank you for making me feel at home when I am away from home. The breakfast is fresh of the perfect amount of choices.

Was this review helpful? Yes
Darien R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this review

Jasmine and Amanda were ecstatic to read your response! They take great pride in making sure every guest receives a personal, genuine welcome. They truly embrace our goal to make every visit to our hotel a unique, enjoyable, and memorable experience. More

Green Bay, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 10, 2013

$140+ might have been a decent price for the Columbus, OH area during this particular weekend, but I expected more from a fairly new Fairfield in a shopping area. The 'dark' carpet in the room (#105) was apparently filthy as my 3yo's feet quickly became black on the bottom after going barefoot in the room for a little while. I... More

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Darien R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this review

Thank you for your feedback. We say it all the time and know it to be true that without being knowing of an issue we could not do anything to solve it. We apologize for the cleanliness issues in your room. We strive to hold our staff to a higher standard and we failed to offer a clean, fresh room... More

Medina, Ohio, United States
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 9, 2013

i have stayed at this Fairfield for on at least 3 or 4 separate occasions. The Hotel is very clean and there is plenty of shopping/eating around the area. I stayed here on business. My one gripe and this was mostly self inflicted, but the follow up was poor: I left a pair of my dress pants and 3 shirts... More

Was this review helpful? Yes 1
Darien R, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this review

We thank you for both aspects of your feedback. We are happy that we provided a quality experience during your stay. As you appropriately stated, it is very disconcerning that a phone call was not returned as promised. That should have been one of the basic steps of customer service and we failed in that regards. No matter the circusmstances... More

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Additional Information about Fairfield Inn & Suites Columbus East

Also Known As:
Fairfield Inn And Suites Columbus East
Fairfield Inn & Suites Columbus East Hotel Reynoldsburg
Fairfield Inn & Suites Columbus East Hotel
Fairfield Inn Reynoldsburg
Fairfield Reynoldsburg
Reynoldsburg Fairfield Inn
Reynoldsburg Fairfield
Fairfield Inn & Suites Columbus East Ohio/Reynoldsburg
Address: 2826 Taylor Road Extension, Reynoldsburg, OH 43068
Phone Number:
Location: United States > Ohio > Reynoldsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Reynoldsburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Columbus East 2.5*
Official Description (provided by the hotel):
The Fairfield Inn & Suites Columbus East is adjacent to the Taylor Square Shopping Center in Reynoldsburg, Ohio, just off of OH-256 (Hill Rd). An 83 room hotel, we offer Marriott quality rooms, executive suites, and whirlpool suites. From convenient access to Interstate 70, to a wide variety of nearby restaurants, our hotel is perfect for both business and leisure travelers as the attractions of the Columbus area only minutes away! We welcome you to start a memorable experience at our hotel. ... more   less 
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