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Fairfield Inn & Suites Columbus East

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2826 Taylor Road Extension, Reynoldsburg, OH 43068
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1 room 1 adult
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Fairfield Inn & Suites Columbus East
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104 Reviews from our TripAdvisor Community

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Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed one night here. The staff was wonderful and very helpful. The wind was blowing very hard and the snow flying around and piling up on the driveway .the staff helped me to get my bags In the hotel. Great service.

Helpful?
Thank gary v
Sarah O, Director of Sales at Fairfield Inn & Suites Columbus East, responded to this review

Thank you for choosing the Fairfield Inn & Suites! We appreciate your feedback and I am glad to hear that our staff exceeded your expectations. I will share your comments with the team so they will continue to provide nothing less than excellent customer service to all of our guests. Thank you again and please consider us the next time... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed December 31, 2015

Room was very nice, and the staff was polite and friendly. Hotel was very accessible from the street and very close to the venue I was attending. Also the hotel was close to a wide variety of restaurants and shopping specialty stores.

Helpful?
Thank Jerald T
Sarah O, Director of Sales at Fairfield Inn & Suites Columbus East, responded to this review

Dear Jerald, Thank you for your recent stay at the Fairfield Inn & Suites Columbus East! We too love being in the middle of such an up and coming area with plenty of restaurants and shops close by! But it can make deciding on what to choose for dinner very difficult because there is so much to choose from! We're... More 

Baltimore, United States
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 23, 2015

Very clean rooms and the staff was extremely friendly. this hotel is within walking distance of several major restaurant chains such as Olive garden, Wild Wings, and Cracker Barrel to name a few. Close to major highway and short drive to airport and downtown areas.

Helpful?
Thank Keith R
Sarah O, Director of Sales at Fairfield Inn & Suites Columbus East, responded to this review

Dear Keith, Thank you for choosing the Fairfield Inn & Suites Columbus East, it was a pleasure having you! We do pride ourselves in having clean rooms and a friendly staff and I am glad to hear that we have upheld that commitment! Please consider us again the next time you visit Reynoldsburg! More 

Cincinnati, Ohio
Level Contributor
96 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

My husband and I stayed her on Halloween night. It's on a busy but convenient exit with lots of restaurants and shopping nearby. It's a fairly clean and safe area. The hotel sits just off the interstate but I didn't think there was any noise to speak of. There are a number of restaurants within walking distance (without having to... More 

Helpful?
Thank JennyM777
Sarah O, Director of Sales at Fairfield Inn & Suites Columbus East, responded to this review

Thank you so very much for your detailed review of our property! As a Marriott property we strive to not only meet your expectations, but to exceed them and we are pleased to see that we have done just that! Thank you again for your time and we hope to have you back again soon! More 

Reynoldsburg
Level Contributor
3 reviews
5 of 5 stars Reviewed October 27, 2015

This hotel has been newly renovated and looks GREAT, like it belongs downtown! The staff are friendly and know me by name. The location is around lots of shops and restaurants and 15 minutes from Easton and the Airport. If you want quality without having to pay $$$ this is the place for you.

Helpful?
Thank Amanda P
Sarah O, Director of Sales at Fairfield Inn & Suites Columbus East, responded to this review

Hi Amanda! Thank you so very much for your feedback! We like to think our renovations went well and we are happy to see that our guests agree! Please come back and visit us again soon, you will always have a place at the Fairfield Inn & Suites Columbus East! More 

Reynoldsburg, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 26, 2015

Save your money. They have bed bugs badly. This hotel is filthy and they do not wash their sheets. They also serve expired food to guest. The management also does not care at all about guest. They need to be fired!!!

Helpful?
2 Thank Jane D
Sarah O, Front Office Manager at Fairfield Inn & Suites Columbus East, responded to this review

Ms. Jane D, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites Columbus East. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for... More 

Travelers are raving about these Reynoldsburg hotels

Bartow, Florida
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 9, 2015 via mobile

Any Marriott property I expect to meet or exceed the minimum standards for cleanliness and amenities. This property meets my Marriott expectations. I also expect good service, and this is where the variables are more obvious. The front desk clerks, Amanda and Jasmine, were extremely friendly, helpful, and more than competent. I was $1 short when I got change for... More 

Helpful?
1 Thank Marcia D
Sarah O, Director of Sales at Fairfield Inn & Suites Columbus East, responded to this review

Dear Guest, Thank you so much for your review. We work really hard with our staff to achieve a level of service that will keep our guests happy. It is great to hear that Amanda and Jasmine went above and beyond, thank you so much for your kind words. We know that they are a huge asset to the front... More 

Montreal, Canada
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 21, 2015

My husband and I took a road trip through the USA, our final destination being Nashville. On our way back to Canada (Toronto), we stopped in Colombus Ohio and decided to book at the Fairfield Inn & suites in Colombus East. I would like to say that our was experience was way more pleasant than our stay at the Hawthorn... More 

Helpful?
Thank Karina F
Sarah O, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this review

Thank you so much for taking the time to write us a review. I am glad to hear that you had a great experience with us. Thank you so much for the kind words about our hotel and staff. I will make sure to pass it along. I hope next time your travels bring you back to Reynoldsburg, you choose... More 

Columbia, Maryland
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 17, 2015

First off.... great staff, front desk and housekeeping!!! No complaints there at all. Breakfast was good, hot, fresh with expected variety. I'm pretty sure this is a property that Marriott has taken over and is renovating. That said I was disappointed to find half finished construction in the lobby and lounge area. It looked like the workers had just dropped... More 

Helpful?
1 Thank Dan8605
Sarah O, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this review

Thank you so much for taking the time to write us a review. I want to apologize for the mess in the lobby. I know renovations can be frustrating and I know I would be a little turned off by it. I am glad however, that our staff was able to make you feel welcome and appreciated. I hope you... More 

Canton, Ohio
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed August 4, 2015

The common areas at the Fairfield Inn & Suites in Reynoldsburg are not up to Marriott standards at all. The lobby was a shock at arrival with uneven floor surfaces that are a tripping danger. The sofas and chairs in the lobby are stained. The breakfast area has a tarp along one side, chairs with vinyl that is shredded along... More 

Helpful?
Thank Jean L
Sarah O, Guest Relations Manager at Fairfield Inn & Suites Columbus East, responded to this review

Thank you for taking the time to say a few words in regards to your recent stay at the Fairfield Inn & Suites Columbus East. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the renovations and for... More 

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