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All 4 Portsmouth hotels

Comfort Inn

2.5 of 5 Hotel   |   5100 Old Scioto Trail, Portsmouth, OH 45662 (Formerly Holiday Inn Express Portsmouth)
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Ranked #1 of 4 Hotels in Portsmouth
A recent review
5 of 5 stars Reviewed July 20, 2013
donna s Louisville, Kentucky
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52 reviews from our community

Traveler rating
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    18
    8
    1
    3
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20
10
5
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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There are newer reviews for Comfort Inn
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Louisville, Kentucky
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed July 20, 2013

Sharon (manager) and Leslie (at the desk) were amazingly hospitable. Over and above!! When the conference room wasn't being used, they allowed me and a colleague to use the tables to spread out and work on some art projects during our stay free of charge. Helpful in every way. Excellent experience. my room was clean and fresh public spaces were... More 

Was this review helpful? Yes
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

We would like to take this time to thank all of our guests this past year for helping us maintain a great atmosphere for travelers. From our entire family at the Comfort Inn in Portsmouth OH, we wish everyone a safe and joyous holiday. More 

Senior Contributor
41 reviews 41 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 26, 2013

Spent the night of June 21. Was in town for the Ohio Hog Rally. The hotel room was very clean with comfortable bedding and the staff was courteous when checking us in. The only downside is that it is located outside of town so not close to town if needed. Also it is up on top of a hill so... More 

Was this review helpful? Yes
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

We enjoyed the riders that came in with the Ohio Hog ride. We realize that we are a little out of town and next year maybe we can have a better idea of what to offer our riders here at the hotel. Just an FYI, it's a beautiful ride in southern Ohio in the spring and fall with all the... More 

A TripAdvisor Member
5 of 5 stars Reviewed May 31, 2013 via mobile

I was here on a birding trip last year and liked it so much I came back again. Like the name says, this place is very comfortable. It is well run and welcoming. The rooms are quiet too. I'll be back next year.

Was this review helpful? Yes
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

We enjoy having our birding friends. Being located in a beautiful valley we have views of great birds. Until recently This past spring I had been watching these 2 beautiful birds flying in the valley. I had watched them for weeks, finally one day a gentleman had been following the birds and he stopped in the hotel parking lot. He... More 

Bucyrus, Ohio
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 14, 2013

This hotel staff takes a lot of pride in creating a "home away from home". It is very clean, nice décor, comfortable bedding, nice rooms/bathrooms, delicious hot breakfast too. We will use that as our "go to" hotel when we have reason to come back to this area. The cost is competitive to all like quality or even lesser quality... More 

Was this review helpful? Yes 1
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you so much for taking time out of your busy schedule to write a review for our Comfort Inn in Portsmouth Ohio. Our staff work very hard to keep the hotel clean and in working order. We feel that taking the stress out of your day can give you a lasting experience when visiting our home. And yes this... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 26, 2013

The hotel was average for the area. The room I reserved was very big with a kitchen area, which was handy since we had a two year old. The room was clean, but a little ran down. The breakfast area was too small to comfortably eat. I would stay here again. The area is limited to a few hotels.

Was this review helpful? Yes
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you for the reviews that we have received regarding our hotel. In the Portsmouth Ohio area there are few hotels. Some hotels are at the low end of the hotel chains and we have a few at the higher end of hotel chains. We appreciate all our travelers business and pleasure and we want to treat all our guests... More 

Kentucky
Top Contributor
107 reviews 107 reviews
77 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed January 7, 2013 via mobile

First time staying in Portsmouth. So I don't have any other options to compare in this review. But I do travel frequently and this is a very average property. A little dated on the amenities and furnishings. Nothing special to comment on. Shower had poor water pressure. Clear signs of age everywhere. Bed was not very comfortable. Service was okay.... More 

Was this review helpful? Yes 2
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you for taking time out of your busy schedule to write a review on our hotel. I'm sorry you experienced some difficulties while here in the area. US route 23 is a main highway through our area and turning south from the north end of Old Scioto Trail is some times very difficult. The good news is that Old... More 

Blue Springs, Missouri
1 review
4 of 5 stars Reviewed January 2, 2013

Great staff. Everybody was friendly, the rooms were clean, our king bed was very comfortable and we really liked the sheets. Definitely the best place we've stayed in Portsmouth. They have a small indoor pool and workout area which we did not use. Their breakfast is very good for a free hotel breakfast- best gravy I've had at any hotel... More 

Was this review helpful? Yes
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you so much for the kind words to our staff. We try to make everyone feel like family here at our hotel. I have a great team working for and with me daily. I have shared this with my crew and this was the ray of sunshine for them. Thank you again for taking the time our of your... More 

Chicago, Illinois
Top Contributor
247 reviews 247 reviews
134 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed November 18, 2012

Made the reservation with hesitation and anxiety increased driving up the hill to the hotel. That all went away on walking into the lobby and the greeting from staff. Prompt check-in and good hotel information provided. Nothing fancy, nothing shiny but it was functional and clean. The breakfast tasted better than it looked. Not a fan of the round egg... More 

Was this review helpful? Yes 1
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you for taking time out of your busy schedule to leave a comment for us on Trip Advisor. We host many teams from differrent colleges that come to play Shawnee State and we know that it can get crazy in the lobby area with college students. We try to get the teams in as quickly as possible so that... More 

Phoenix AZ
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed September 3, 2012

We stayed two nights in early August. This hotel is located a little ways out, it took a good five minutes to drive into town. The entry area is not very inviting, I thought at first that it was just a temporary desk due to renovation or something. The check-in staff was not terribly friendly when we arrived around 10pm.... More 

Was this review helpful? Yes 1
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you to all who offer feedback to our hotel. We pride ourselves in all the hard work that is done on property. We offer an area for the overflow of guests during our breakfast bar area when we have large crowds. With feedback this helps to train our employees. We of course are not located in the city but... More 

Gahanna, Ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2012

Between the holiday inn and the comfort inn we chose the comfort because the price was reasonable and they had a continental breakfast that we didn't have a additional price to pay. When we were booking a room they worked very well with us using a credit card over the phone to pay for it. They were helpful an understanding.... More 

Was this review helpful? Yes 2
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you to those who take time out of their busy schedules to complete comments for trip advisor. Trip advisor is an added bonus for all who travel including myself. We want people to feel that we offer a home away from home atmosphere. We appreciate the feedback and this makes the staff proud of their hard work. Soon the... More 

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Additional Information about Comfort Inn

Address: 5100 Old Scioto Trail, Portsmouth, OH 45662 (Formerly Holiday Inn Express Portsmouth)
Phone Number:
Location: United States > Ohio > Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 62
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Also Known As:
Comfort Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Comfort Inn Portsmouth, Ohio

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