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2.5 of 5 Hotel   |   5100 Old Scioto Trail, Portsmouth, OH 45662 (Formerly Holiday Inn Express Portsmouth)
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Comfort Inn
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Ranked #1 of 5 Hotels in Portsmouth
A recent review
5 of 5 stars reviewed 3 weeks ago
kreminm Davenport
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53 reviews from our community

Traveler rating
    23
    18
    8
    1
    3
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21
10
5
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Davenport
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our third time to stay at CI Portsmouth while attending some business and limited visiting. Don and the staff were great as usual. We really feel welcomed and had great a great room location. I would recommend the Comfort Inn at Portsmouth to any needing a clean, well staffed place to stay while passing through the area.

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Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you for taking time out of your busy schedule to let other people know of your staff with the Comfort Inn of Portsmouth Ohio. As we approach the spring it is time to reserve your rooms here at the Comfort Inn in Portsmouth Ohio. We look forward to your next visit. More 

West Union, Ohio
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 6, 2014

I had a recent comfortable stay at this motel, which is located on a hill just a few miles north of Portsmouth. The room was clean, comfortable and nicely decorated. I was in room 127. There was no problem with noise from the outside. Free breakfast is provided. I had stayed at another motel downtown, part of a national chain,... More 

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Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your recent stay at Comfort Inn in Portsmouth Ohio. We pride ourselves in being #1 in Customer service and we hope that on your next visit you will receive great service. We love hearing that all the hard work we do here at the hotel shows to you the guest. Thank you... More 

Kenton, Ohio
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 10, 2014

We were in the area to visit Portsmouth. Hotel isn't far from downtown and plenty of places to eat along route 23. We had a room on the parking lot side. The heater fan had a noise that was annoying. We were moved to a room on the other side of the building. Amazing how much traffic noise you hear... More 

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Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you for your feedback regarding the Comfort Inn of Portsmouth Ohio. We realize that the noise from the highway and the trains can be distrubing to some travelers, however the view on the west side of the hotel can be worth it. With the fall colors at their peak, this gives a beautiful backdrop to the Eagles and Hawks... More 

Bucyrus, Ohio
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 3, 2014

I have given this Comfort Inn "good" reviews in the past....& just want to confirm in 10-2014, that they are still our Portsmouth choice. We stayed there again 10-01-14 for a family funeral trip....& got the same comfortable stay in Room 123 as always with friendly "go-getter" staff on hand too. They're taking good care of the facility, & most... More 

Was this review helpful? Yes 1
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you for letting others know that we are providing the care and comfort for all our guests. The staff work hard to do their jobs and appreciate knowing that others see their hard work. More 

Memphis, Tennessee
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 29, 2014

My daughter and I stayed here while she was visiting Shawnee State University. They offered us a very good rate. It is not the closest to the campus, being several miles north of town, but I am a Choice Hotels member and the setting is quiet and lovely. The room was spacious and clean and the beds and bedding felt... More 

Was this review helpful? Yes 1
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you for your feedback during your recent stay with the Comfort Inn in Portsmouth Ohio. You'll be happy to know Choice Hotels have implented a program to have all hotels install more outlets to allow for the modern technology. Our hotel had began this practice by installing lamps with additional outlets to make like easier for our guests. By... More 

Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 20, 2014

The hotel was fairly clean, and the bed was comfortable. The staff seemed nice and they had an OK free breakfast. I noticed that the outside of my room window was dirty and there was some dings and so forth on the walls in my room, but for the most part it was very presentable. The only thing negative that... More 

Was this review helpful? Yes 2
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you for taking time out of your busy schedule to inform other travelers of your recent stay at our Comfort Inn. We apologize for the oversights in your room and have shared your feedback with the housekeeping staff. We look forward to your next stay and hope that you will experience a great stay. More 

Dayton, Ohio
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 24, 2014

The Comfort Inn in Portsmouth Ohio is much better than the average Comfort Inn. I'd had bad experiences with Comfort Inns elsewhere, but tried this Comfort Inn because of the good reviews on TripAdvisor. I was pleasantly surprised when I stayed there in May 2014. This motel is clean and comfortable. There isn't anything fancy about it, but I don't... More 

Was this review helpful? Yes 2
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you so much for your feedback regarding the Comfort Inn of Portsmouth Ohio. The staff love to hear the great feedback regarding their hard work. I encourage the staff to read the reviews as this helps them improve on their skills. We want all all travelers to feel they have come home for a visit not with just their... More 

Worthington, OH
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

I recently had to stay here for 10+ days due to my mother's death. The staff at the Comfort Inn-both the front desk and room attendants-were excellent and understanding for us. The room was immaculate, the bed was very comfortable, and the facilities were clean. The complimentary breakfast was good, as the attendant kept everything well supplied. There were fresh... More 

Was this review helpful? Yes 1
Grand Rapids, Michigan
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 20, 2014

We arrived late and our check in was fast and friendly. The room was clean. The beds were comfortable. We enjoyed the breakfast large selection of food. The only negatives it is close to the train tracks which we could hear several times throughout the night. At night because of where the hotel is located it was a little hard... More 

Was this review helpful? Yes 1
Davenport
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 5, 2014

Stayed there again June 23-26, 2014. It was a god experience again as it was when we stayed there last October. Great staff, good room, breakfast selections were good. I would definitely recommend it to anyone passing through Portsmouth.

Was this review helpful? Yes 2
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Additional Information about Comfort Inn

Address: 5100 Old Scioto Trail, Portsmouth, OH 45662 (Formerly Holiday Inn Express Portsmouth)
Phone Number:
Location: United States > Ohio > Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 62
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Also Known As:
Comfort Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Comfort Inn Portsmouth, Ohio

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