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All 4 Portsmouth hotels

Comfort Inn

2.5 of 5 Hotel   |   5100 Old Scioto Trail, Portsmouth, OH 45662 (Formerly Holiday Inn Express Portsmouth)
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74%
Ranked #1 of 4 hotels in Portsmouth
A recent review
5 of 5 stars reviewed 1 week ago
kreminm Davenport
  • Reviews (44)
  • Photos (13)
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  • Room tips (11)
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44 people have reviewed this hotel

Traveler rating
    19
    13
    8
    1
    3
See reviews for
16
8
4
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Davenport
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there again June 23-26, 2014. It was a god experience again as it was when we stayed there last October. Great staff, good room, breakfast selections were good. I would definitely recommend it to anyone passing through Portsmouth.

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Nottingham, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here whilst visiting family in Portsmouth. Having previously stayed at the Super 8 close by, we were a little apprehensive but our fears turned out to be unfounded and this is an excellent establishment. Breakfast bar was good and well stocked. Plenty of fresh coffee and All staff friendly and curteous. There was a refridgerator in our room but... More

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Univeristy Place
Top Contributor
51 reviews 51 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 28, 2014

This was a good experience. Staff was friendly and breakfast was satisfactory. I have a few minor complaints though. The doors aren't very sound proof, walls are no problem, but hallways are kind noisy. Second complaint is it's in a weird location; if you're going southbound, you have to turn left after you pass the hotel and then turn a... More

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Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

I do agree that we are located in a weird location and it would be super nice if we could have signs closer to US 23 to alert our guests to please turn here. We are currently trying to figure a solution to our lack of signs closer to the highway. Thank you for telling other guests how great we... More

Pleasant Plain, Ohio
Contributor
13 reviews 13 reviews
6 hotel reviews
4 of 5 stars Reviewed April 6, 2014

I stayed here with my wife, for a Masonic function in Portsmouth, the room was great, and very clean. The pool was supposed to be heated but the heat must have been turned off. I have stayed at other Comfort sites and the weekend breakfast usually runs until 1030, but this one only runs until 0930, forcing me to get... More

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Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you for your feedback regarding your recent stay. We do have breakfast hours until 9:30am each morning. We do try to extend our hours on the weekends when we have larger groups or special events. The indoor pool is heated and we keep the water temperature around 85 degrees. We do hope that the next time you are in... More

St Catharines
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 12, 2014

This hotel really upsets me, the hotel itself was ok, but we arrived there shortly after they had a snow storm with ice. Ok I am from Canada and my husband and I clear snow for seniors. I have to admit the front entrance was clear but the parking lot and the side entrances were terrible. We travel with a... More

Was this review helpful? Yes 1
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

We do apologize for your recent stay. We do try to keep our parking lots and sidewalks clear as we are under contract with a snow removal company. This winter has not been our typical winter as the salt supply in the state of ohio had been used up. As soon as the supply was available the lots and walks... More

Arlington, Texas
1 review
5 of 5 stars Reviewed February 10, 2014

We would like to extend a HUGE thank you to the staff and General Manager Sharon Smith of the Comfort Inn in Portsmouth, Ohio. Our family (Harlow) was in town for our mother's funeral, Sharon and her staff went over and beyond to welcome us during this very emotional reunion. Our rooms were very clean, breakfast was outstanding and the... More

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Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you so much for your kind words. We appreciate that you took time to acknowledge the hard working staff. Our goal is to meet the needs of our guests and we want everyone to feel this is their home away from home. We hope that if you are in the area that you will stop in and say hello. More

Los Angeles, California
1 review
5 of 5 stars Reviewed January 17, 2014

Just got back from a 5 night stay and I don't usually post reviews but I was compelled to post because of the excellent customer service. Out extended family ended up taking three rooms as more and more family came into town which caused a little bit of chaos but Don helped us out and even got us rooms next... More

Was this review helpful? Yes
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you so very much for telling me how great of customer service that you received while staying at our hotel. We take pride in making you the guest important to our business. Your feedback helps me to determine that I have made a great choice in having Don on our team. Thank you again and we hope to see... More

Scott Depot, West Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2014

There are not enough good things I can say about this property! The check in process was quick and easy. The gentleman that checked me in was very friendly and made me feel welcome. The room was much larger than I expected. For $70 I was able to have a king bed and couch in the room. A near by... More

Was this review helpful? Yes
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you so much for your feedback on your past stay. I love to hear that my staff are friendly and we pride ourselves in customer service. My staff work very hard on their jobs and appreciate the encouragement that you the guest can give us to improve on your next visit. More

Davenport
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2013

Very positive experience. Just left there after spending 6 nights to wrap up some business. (This was our hometown before moving to Florida.) The staff was great, very friendly, and helpful. We had a great room location. Breakfast was good each morning. It was basically very quiet, even though it was very busy every night. The room was clean and... More

Was this review helpful? Yes 1
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you for your kind words. I will gladly share your remarks with all of my staff and More

Contributor
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 3, 2013 via mobile

Stayed 1 night , did not use pool or hot tub so I can't comment on it, hotel is in great shape and is obviously well cared for. Dining options in town are very limited but that is obviously not hotels fault overall a great choice for a nights stay.

Was this review helpful? Yes 1
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you so much for your feedback and I will gladly share your comments with my staff. They have been working really hard to keep the hotel in great shape. The location of our hotel offers a beautiful setting of the Shawnee forest with the bright colors of fall. We now have located in the lobby or with front desk... More

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Additional Information about Comfort Inn

Address: 5100 Old Scioto Trail, Portsmouth, OH 45662 (Formerly Holiday Inn Express Portsmouth)
Phone Number:
Location: United States > Ohio > Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Comfort Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Comfort Inn Portsmouth, Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Comfort Inn of Portsmouth Ohio. This rural setting and now is the time for our beautiful fall colors to become our backdrop. We are 5 miles North of Shawnee State University. Located off of US 23 North on Old Scioto Trail. Upon arrival to our hotel don't forget to grab a warm cookie or 2 that will make you feel right at home. All rooms feature refrigerators and you can request a microwave for your room. Breakfast is served from 6am-9:30am. We also offer a meeting room if your family would love to be able to visit while here in Portsmouth. Wireless HS Internet is provided throughout the entire hotel. For fun relax in our newly renovated pool always a splash with the children. Area Businesses Include: OSCO Industries, Southern Ohio Medical Center, Uranium Enrichment Plant, Shawnee State University, Taylor Lumber, Coke Cola, Hollinee Manufacturing, Sun Coke, Big Sandy Warehouse and Pepsi. We welcome all new business beginning with a welcome to Infra Metals. ... more   less 
Number of rooms
62

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