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All 4 Portsmouth hotels

Comfort Inn

2.5 of 5 Hotel   |   5100 Old Scioto Trail, Portsmouth, OH 45662 (Formerly Holiday Inn Express Portsmouth)
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Comfort Inn
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Ranked #1 of 4 hotels in Portsmouth
A recent review
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  • Reviews (47)
  • Photos (13)
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47 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Dayton, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

The Comfort Inn in Portsmouth Ohio is much better than the average Comfort Inn. I'd had bad experiences with Comfort Inns elsewhere, but tried this Comfort Inn because of the good reviews on TripAdvisor. I was pleasantly surprised when I stayed there in May 2014. This motel is clean and comfortable. There isn't anything fancy about it, but I don't... More

Was this review helpful? Yes
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you so much for your feedback regarding the Comfort Inn of Portsmouth Ohio. The staff love to hear the great feedback regarding their hard work. I encourage the staff to read the reviews as this helps them improve on their skills. We want all all travelers to feel they have come home for a visit not with just their... More

Worthington, OH
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently had to stay here for 10+ days due to my mother's death. The staff at the Comfort Inn-both the front desk and room attendants-were excellent and understanding for us. The room was immaculate, the bed was very comfortable, and the facilities were clean. The complimentary breakfast was good, as the attendant kept everything well supplied. There were fresh... More

Was this review helpful? Yes 1
Grand Rapids, Michigan
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived late and our check in was fast and friendly. The room was clean. The beds were comfortable. We enjoyed the breakfast large selection of food. The only negatives it is close to the train tracks which we could hear several times throughout the night. At night because of where the hotel is located it was a little hard... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there again June 23-26, 2014. It was a god experience again as it was when we stayed there last October. Great staff, good room, breakfast selections were good. I would definitely recommend it to anyone passing through Portsmouth.

Was this review helpful? Yes 2
Nottingham, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 22, 2014

Stayed here whilst visiting family in Portsmouth. Having previously stayed at the Super 8 close by, we were a little apprehensive but our fears turned out to be unfounded and this is an excellent establishment. Breakfast bar was good and well stocked. Plenty of fresh coffee and All staff friendly and curteous. There was a refridgerator in our room but... More

Was this review helpful? Yes 1
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

It's hard to believe that we are heading down the back side of summer. It has been busy here at the Comfort Inn of Portsmouth Ohio and we would like to thank all who have written reviews regarding our staff and the services that we provide. We wish that all our guests could return to the area for happy events... More

Univeristy Place
Top Contributor
51 reviews 51 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 28, 2014

This was a good experience. Staff was friendly and breakfast was satisfactory. I have a few minor complaints though. The doors aren't very sound proof, walls are no problem, but hallways are kind noisy. Second complaint is it's in a weird location; if you're going southbound, you have to turn left after you pass the hotel and then turn a... More

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Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

I do agree that we are located in a weird location and it would be super nice if we could have signs closer to US 23 to alert our guests to please turn here. We are currently trying to figure a solution to our lack of signs closer to the highway. Thank you for telling other guests how great we... More

Pleasant Plain, Ohio
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2014

I stayed here with my wife, for a Masonic function in Portsmouth, the room was great, and very clean. The pool was supposed to be heated but the heat must have been turned off. I have stayed at other Comfort sites and the weekend breakfast usually runs until 1030, but this one only runs until 0930, forcing me to get... More

Was this review helpful? Yes 1
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you for your feedback regarding your recent stay. We do have breakfast hours until 9:30am each morning. We do try to extend our hours on the weekends when we have larger groups or special events. The indoor pool is heated and we keep the water temperature around 85 degrees. We do hope that the next time you are in... More

St Catharines
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 12, 2014

This hotel really upsets me, the hotel itself was ok, but we arrived there shortly after they had a snow storm with ice. Ok I am from Canada and my husband and I clear snow for seniors. I have to admit the front entrance was clear but the parking lot and the side entrances were terrible. We travel with a... More

Was this review helpful? Yes 1
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

We do apologize for your recent stay. We do try to keep our parking lots and sidewalks clear as we are under contract with a snow removal company. This winter has not been our typical winter as the salt supply in the state of ohio had been used up. As soon as the supply was available the lots and walks... More

Arlington, Texas
1 review
5 of 5 stars Reviewed February 10, 2014

We would like to extend a HUGE thank you to the staff and General Manager Sharon Smith of the Comfort Inn in Portsmouth, Ohio. Our family (Harlow) was in town for our mother's funeral, Sharon and her staff went over and beyond to welcome us during this very emotional reunion. Our rooms were very clean, breakfast was outstanding and the... More

Was this review helpful? Yes
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you so much for your kind words. We appreciate that you took time to acknowledge the hard working staff. Our goal is to meet the needs of our guests and we want everyone to feel this is their home away from home. We hope that if you are in the area that you will stop in and say hello. More

Los Angeles, California
1 review
5 of 5 stars Reviewed January 17, 2014

Just got back from a 5 night stay and I don't usually post reviews but I was compelled to post because of the excellent customer service. Out extended family ended up taking three rooms as more and more family came into town which caused a little bit of chaos but Don helped us out and even got us rooms next... More

Was this review helpful? Yes
Sharon_Smith_GM, General Manager at Comfort Inn, responded to this review

Thank you so very much for telling me how great of customer service that you received while staying at our hotel. We take pride in making you the guest important to our business. Your feedback helps me to determine that I have made a great choice in having Don on our team. Thank you again and we hope to see... More

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Additional Information about Comfort Inn

Address: 5100 Old Scioto Trail, Portsmouth, OH 45662 (Formerly Holiday Inn Express Portsmouth)
Phone Number:
Location: United States > Ohio > Portsmouth
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Comfort Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Comfort Inn Portsmouth, Ohio

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Other (8)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Comfort Inn of Portsmouth Ohio. This rural setting and now is the time for our beautiful fall colors to become our backdrop. We are 5 miles North of Shawnee State University. Located off of US 23 North on Old Scioto Trail. Upon arrival to our hotel don't forget to grab a warm cookie or 2 that will make you feel right at home. All rooms feature refrigerators and you can request a microwave for your room. Breakfast is served from 6am-9:30am. We also offer a meeting room if your family would love to be able to visit while here in Portsmouth. Wireless HS Internet is provided throughout the entire hotel. For fun relax in our newly renovated pool always a splash with the children. Area Businesses Include: OSCO Industries, Southern Ohio Medical Center, Uranium Enrichment Plant, Shawnee State University, Taylor Lumber, Coke Cola, Hollinee Manufacturing, Sun Coke, Big Sandy Warehouse and Pepsi. We welcome all new business beginning with a welcome to Infra Metals. ... more   less 
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