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Holiday Inn Portsmouth Downtown

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711 2nd Street (Downtown Portsmouth), Portsmouth, OH 45662
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Holiday Inn Portsmouth Downtown
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Holiday Inn Portsmouth Downtown
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61 Reviews from our TripAdvisor Community

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Traveler rating
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    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Aurora, Illinois
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Chose this hotel for its location. Older hotel with a great pool and right downtown. Staff not very friendly...seemed more interested in carrying on a conversation with her girl friend. The room was very disappointing. Spiders building a home in the valance had not been disturbed for a while. Had to sit sidesaddle on the commode because the paper holder... More 

Was this review helpful? Yes
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

I am very sorry you didn't enjoy your stay with us. We pride ourselves on our Hotel being Clean and Friendly. We usually try to meet our guest request on room types and views. Some like the City view with all the church steeples and some like the Ohio River Bridge view ( there is a levee that blocks some... More 

Narvon Pa
Level Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

6-30- 15 Holiday Inn We stayed in room 512 overlooking the river and the beautiful bridge into Kentucky. Jim was at the front desk when we checked in and gave us the skinny on the eats in town and then checked TA. He’s really helpful. Our room had the frig, sink, and microwave Super neat and clean. The only drawback... More 

Was this review helpful? Yes
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you so much for sharing your experience with us. Jim on the front desk is a wonderful person and really enjoys sharing information with our visitors. Room 512 has a history about it, next time you travel this way, ask us. :) More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Downtown - close to all the shops and activity. Very comfortable and clean rooms. Friendly and accommodating staff. Fun atmosphere! Exceptional! Veteran and AAA discounts. Restaurant/Bar onsite. Pool was clean and lots of room. Very impressed and will be back. Highly recommend.

Was this review helpful? Yes
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Excellent! I love Weekend Getaways and I'm happy you choose us to spend it with. Please stay again. More 

Dayton, Ohio
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice, updated hotel. Clean rooms, friendly staff. I would give Holiday Inn a couple tips on design--you need a place to hang a hand towel at the sink (or at least leave one there for that initial hand wash). Front desk staff are warm and helpful. I didn't use the pool, but it looks well-proportioned.

Was this review helpful? Yes
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for sharing your review with us. Thanks for the tips, all feedback is welcomed. We look forward to your next stay, Bring your swim suit. More 

Waltham, Massachusetts
Level Contributor
129 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed a weekend in Portsmouth and the hotel was perfect. It is right across the street from the Ohio River, suspension bridge, shopping and great restaurants. The hotel was very clean and the front desk clerk Jim was exceptionally helpful. Bring your swimming trunks - nice pool, restaurant and work out facility. Also, they have blinds so no sun... More 

Was this review helpful? Yes 1
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for sharing your experience with us. I agree, Jim on the Front Desk is very Knowledgeable and knows our area well. Please stay with us again, We are a Fun Town. More 

Mount Vernon, Ohio, United States
Level Contributor
160 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in town for a reunion and the location was right. Our room was spacious and clean. The bed was comfortable and the a/c was quiet. The pool is amazing although we just marveled at it from the lobby. We had breakfast at the restaurant and the food was good and fairly priced. My only complaint was that someone... More 

Was this review helpful? Yes
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for bringing this to our attention. Our Hotel is 100% non smoking and we do charge a smoking fee to guest violating our policy and the state laws. The State of Ohio law said smoking is not allowed in any indoor public space or outdoor 25 feet from doors, windows, or ventilation. The Police dept. and the Health... More 

Louisa
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My home is getting an electrical make over, this hotel is within a few miles of my home. The staff was fantastic, especially Hazel. She made every effort to extend my stay and was very friendly and a true professional. The hotel is really clean and the room service was great. The pool is wonderfully placed in an inside arboretum.... More 

Was this review helpful? Yes
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for choosing to stay with us. I agree Hazel is a Treasure. I hope all is well at home, and your next stay is just to have fun with no worries. More 

Coleford
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 22, 2015

We stayed at the Holiday Inn Portsmouth Downtown, from Sunday 10th May until Sunday 24th May, 2015. Travelling from the UK, my wife and I were in Portsmouth to visit our son and his family, who live in the area. We had stayed at the Holliday Inn Portsmouth Downtown before, in May 2012, whilst on a previous family visit. It’s... More 

Was this review helpful? Yes 1
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for sharing your review with us. On your next visit, Please request us to locate your room away from the elevator (Lift). Your comfort is very important to us and I am very happy you chose to stay with us again. More 

Springfield, Ohio
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 5, 2015

During check-in they were training new staff. The process was still friendly and efficient. The room was nice. The drawback to the room was the bathroom layout. The shower and toilet are in a separate room. The sink and hair dryer are part of the main room. If traveling as a couple that is not conducive to an early riser... More 

Was this review helpful? Yes
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for sharing your experience with us. The people in Portsmouth are very friendly, including our staff. Please stay with us again. More 

Conway, Arkansas, United States
Level Contributor
108 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 31, 2015

Good room, clean, liked the shower. Was nice to have hotel that was clearly older (Elevator is a bit small and slow) but the rooms have been updated and modernized. We had a fire alarm while there at 4 AM and I can assure you that the emergency exits are clearly marked. It was a little more than I expected... More 

Was this review helpful? Yes
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for sharing your experience with us. So sorry you were awaken by the fire alarm at 4 am, and I 'm very happy all was safe. Please stay with us again. More 

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