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Holiday Inn Portsmouth Downtown

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711 2nd Street (Downtown Portsmouth), Portsmouth, OH 45662
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Holiday Inn Portsmouth Downtown
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Holiday Inn Portsmouth Downtown
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50 reviews from our community

Traveler rating
    9
    17
    12
    7
    5
See reviews for
14
8
4
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canton
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2015

On Febuary 5 2015 my granddaughter stayed at this hotel.i had not stayed at a Holiday Inn in years but it was near th welcome center where we were attending an event. Very clean and I was quite surprised how nice it was. We were only there overnight but hope to return in the future. There looked to be many... More 

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scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for the great review, Hope you will have more time to visit next time. More 

Senior Contributor
44 reviews 44 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 31, 2014 via mobile

Why stay here, when super 8 is cheaper and cleaner. Last time we stayed here it was nothing to wright home about, room was just OK,pool had a strong smell, and beds were OK. Not a bad motel, but for my money it is the 8.

Was this review helpful? Yes
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for your review. Super 8 is much cheaper and we attract a different class of Guest. I am happy you visited our City and wish you comfort wherever you stay. More 

Xenia, Ohio
Top Contributor
101 reviews 101 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 23, 2014 via mobile

We stayed here this past weekend, and loved it. The room was clean and spacious. The staff at the front desk was extremely friendly. We ordered room service, and the food was good and came on time. This hotel offers a military discount as well. This is definitely our favorite in Portsmouth!

Was this review helpful? Yes
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you so much for taking time to share your review. We look forward to you staying again in the future. More 

Bowling Green, Ohio
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 14, 2014

Stayed here in 2008. Under new management and you can still see remnants of the old if you look carefully, it is clear that renovations have much improved this property. The rooms and bathrooms are clearly updated and clean. The pool area was vastly improved. The bar area looked nice and I didn't have a chance to dine in, but... More 

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scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Welcome back. Thank you for sharing your experience with us. We'll look forward to your visits in the future. More 

Richmond, Kentucky
Contributor
20 reviews 20 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 11, 2014

I love the location. It's old, but they seem to make an effort to keep it clean and updated. Three complaints essentially. Rick, who "welcomed" us should NOT be working with people. He really put a damper on the trip. To say that he is rude would be an understatement. Truly, he should not be working with the public; he... More 

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scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for bringing this to our attention. Our pool hours are from 6 am to 10 pm, everyday. The pool area is for registered guest only. I'm very sorry you had a bad experience during your stay and I will investigate this matter further. Please visit us again. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 8, 2014

Not many good things to say about this hotel. It's in a great location to visit Shawnee State University, just across the street. The front desk staff was friendly. We felt that it was overpriced at $139 a night, no breakfast included. The room had been renovated but old items remained. The mini fridge looked to be about 25 years... More 

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scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

It is very sad that we let you down. I do apologize you found so many things wrong with your stay. Our hotel rooms are inspected daily by a supervisor and I will personally check into the conditions you encountered. We are in a great location for people visiting the University and I do hope you try us again. Thank... More 

Top Contributor
81 reviews 81 reviews
62 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

Stayed here for one night as part of a business trip to the area. Easy check in, only one lift so slow. Room is clean and tidy, bed was comfortable. Bathroom a let small but everything worked well. Bar area is good and service was prompt. Did not use any other facilities so cannot comment. Would stay here again.

Was this review helpful? Yes
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you so much for the nice review. I wish we had two elevators, it would be more pleasant. The elevator is programmed to close in 8 seconds, to allow our Guest with special needs to board safety. Your comments are greatly appreciated and I look forward to you visiting again. More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2014 via mobile

Very clean, modern looking hotel in downtown portsmouth. Staff friendly and helpful. Rooms are well set up for business, plenty of plug-ins and places to do your work. Beds comfortable and I love the 4 pillows power bed. .. nice!

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scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for reviewing our hotel. It is always a pleasure to hear we have made our Guest comfortable in their travels. Please stay again. More 

Eastover, South Carolina
Top Contributor
120 reviews 120 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 25, 2014

We spent several nights here and it is a great downtown hotel. The rooms were perfect as was the staff. We would return here again. If you're looking for a quaint small town that's interesting, then visit Portsmouth and stay here.

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scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for your great review. It is always a pleasure when we have assisted in making our Guest feel at home. Please visit again. More 

2 reviews
4 of 5 stars Reviewed July 14, 2014

Stayed one night as my wife and i were in the area for a wedding. Was pleastantly surprised by the lobby and rooms. Very clean and nice looking. Plenty of room in the king size bed room and came with microwave and mini fridge. Did not use the pool but had breakfast at the hotel restaurant and food was good.... More 

Was this review helpful? Yes
scook350, General Manager at Holiday Inn Portsmouth Downtown, responded to this review

Thank you for sharing your experience with us, it is greatly appreciated. Please visit again. More 

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