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Erie Islands Resort Marina

3.0 of 5 4495 W Darr Hopfinger Rd, Port Clinton, OH 43452
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Erie Islands Resort Marina
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Erie Islands Resort Marina
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153 reviews from our community

Traveler rating
    50
    25
    17
    24
    37
See reviews for
41
66
2
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mentor, Ohio, United States
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 21, 2014

We stayed here for a wedding and had very poor customer service and was not impressed with the property. For starters, the front door of the lake house would not open easily and we struggled all weekend. Then we walked into our lake house and the back door was wide open, we went to lock it and it DID NOT... More 

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 19, 2014

Be prepared to take your dirty towels to the main office......that is if the staff is even there. One cabin did not have heat. They charged a $59 fee for cleaning we had no idea about. We let a staff member know but the manager never called us back. Be careful!

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed August 12, 2014

delayed ththus review to give Joan ample time to follow through with the refund promised but like the other reviews it never happened. We arrived at the fate to a rude and less than friendly guard who was frustrated that we had 8 in our camper , a camper that sleeps 10. When I explained that when I made my... More 

Was this review helpful? Yes 4
Fairview Park, Ohio
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 4, 2014

Worst trip my family has ever been on, and we have been on many together! This place is like a prison. Customer service is non-existent. The owners and staff treat you like an inmate. Very rude people at the front desk. We were harassed and forced to leave after one night. Website states pets welcome, staff stated otherwise. Amenities on... More 

Was this review helpful? Yes 3
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 23, 2014 via mobile

Me and my son stayed here for a weekend and arrived late Friday nite. Was a little confused with the whole guarded gate area but parked car and registered. Got keys and entered the hotel. They lack close parking to entrance which is annoying to drag luggage more Inconvience. Entered room and was clean however was a heat box since... More 

Was this review helpful? Yes 6
Indianapolis, Indiana
Contributor
19 reviews 19 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 19, 2014

We checked into a 3 bedroom cottage for a 7 day stay with family. When checking in and out we had absolutely no problems. We drove up to the cottage and I have to say after reading some of the reviews on here I really had no idea what to expect. I took cleaning supplies and blankets just in case!... More 

Was this review helpful? Yes 3
Macedonia, Ohio
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 8, 2014

Stay away from this hill-billy haven! We just went for the 4th of July weekend. Checking in on Thursday and out on Sunday. We arrived about 6pm, held up at the guard shack because we brought our dog. I had reserved a cottage that was "pet friendly" but we were not put there. Our teenagers had to stay at the... More 

Was this review helpful? Yes 6
Pittsburgh, Pennsylvania
Contributor
13 reviews 13 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 2, 2014 via mobile

Three of us came here for a girls weekend. We arrived around 10pm and was checked in by the security guard. He advised that the hotel was a mile straight ahead, and no one was at the front desk. At the time we didn't think anything of that statement since it was so late. Little did we know that this... More 

Was this review helpful? Yes 8
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 2, 2014 via mobile

When we got there they did not have our reservation for a cottage but since we booked online through a third party we are not sure whose fault that was. They put us in a beautiful suite so we had 2 bedrooms and 2 full baths. The place was quiet, relaxing, and we had a wonderful time. We pretty much... More 

Was this review helpful? Yes 4
Coraopolis, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 25, 2014 via mobile

Cost was high, location was okay but the service was none. We arrived at 9pm and all staff was gone. We found out this was their normal. The security guard a mile a way was our contact who got us a room key but no services available.

Was this review helpful? Yes 1
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Additional Information about Erie Islands Resort Marina

Address: 4495 W Darr Hopfinger Rd, Port Clinton, OH 43452
Phone Number:
Location: United States > Ohio > Port Clinton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Erie Islands Resort Marina 3*
Number of rooms: 43
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Also Known As:
Erie Islands Resort Marina Hotel Port Clinton
Erie Islands Hotel Marina
Erie Islands Resort Marina Port Clinton, Ohio

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