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Comfort Inn

#2 of 4 Hotels in Piqua
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987 E Ash St., Miami Valley Center Mall, Piqua, OH 45356
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1 room 1 guest
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83 Reviews from our TripAdvisor Community

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Traveler rating
    25
    32
    14
    9
    3
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27
21
3
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • Mar-May only
    (27)
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    (22)
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Atlanta, Georgia, United States
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

hotel is connected to the mall. The rooms have been upgraded wonderful bedding. The pillows are awesome. Pool and hot tub both indoor. Breakfasts are wonderful. The staff is friendly, courteous and helpful. I always stay here when traveling up from Georgia. New flat screen TV's. The area is safe and well lit at night. The small grocery of items... More 

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Mount Washington, Kentucky
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 28, 2015

Our room was beautiful, very clean, and when we opened the door the aroma was wonderfully fresh and clean smelling. No smoke odor whatsoever. Good lighting, very comfortable mattress and pillows were wonderful. Friendly desk service and the continental breakfast was very good. There is a train track in close proximity but it did not bother us at all. I... More 

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Yellow Springs
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed July 21, 2015

If you are passing through, it's great. Watch for a major remodeling project starting in September. There's a new Sheriff in town (owner), so expect some changes. Again, if you are passing through, your one night will be great. Stop reading. If you are staying longer... read it all. If there is more than ONE person in line, expect a... More 

Was this review helpful? Yes 1
Cincinnati, Ohio
Level Contributor
93 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 24, 2015

Not a bad hotel for the money. It has been renovated and is very clean. The breakfast was more than adequate. The hotel is attached to a mall, very convenient if you are into such things. My only complaint would be that the walls are rather thin, I could hear the people in the room next to me, not that... More 

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Clare, Michigan
Level Contributor
134 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed June 21, 2015

My son and I stayed here while driving a moving truck when we moved his family from Orlando to Michigan in June, 2015. The hotel is close to I-75 and because it is adjacent to a large mall, there is plenty of roomy parking, including a good space for our 26' moving truck. The room was clean and large, and... More 

Was this review helpful? Yes 1
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Florida
Level Contributor
158 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed June 20, 2015

The mall that this is attached to is slowly going down hill and this hotel is struggling also. First room had dewatering equipment in it. Second was fine but this property is not in a great location and it's age is showing. I would stay here again since having the mall is a nice break from driving but wouldn't go... More 

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Fort Wayne, Indiana
Level Contributor
3 reviews
2 of 5 stars Reviewed June 15, 2015

The breakfast attendant was really good! I found the front desk ladies rude! Room was not clean dirty toilet, bathtub, and drawers were nasty! Air conditioners worked as a fan! Hallways were stinky and hot! Hope the remodel helps!

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Trussville, Alabama
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 14, 2015

Staff was very helpful with directions and recommendations for local services. Rooms were clean and roomy and comfortable with Flat Screen TV's and fast Wi-Fi. The breakfast was very good and had more selection than what is usually offered. Would definitely stay here again.

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Bowling Green, Kentucky
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 10, 2015

This hotel has a very nice indoor pool, and is attached to a small declining mall. My kids enjoyed both a great deal. The rooms are spacious and quiet despite the neighboring railroad tracks and interstate. The front desk and housekeeping staff proved very kind, and the only negative encounter was with the breakfast attendant who was resentful of those... More 

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for your positive feedback. Your opinion is very important to us! We strive to provide excellent accommodations for all our guests. It is wonderful to hear you enjoyed your stay with us. We hope to have the pleasure of seeing you again in the near future. Sincerely, Jessalyn Guzman General Manager More 

Columbus
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 30, 2015

Very accomoditing , let us check in early,and check out at noon. Room was very clean beds very comfortable, 4 pillows to bed. Bathroom clean adqueate towels etc. Breakfast was so so not really a great one,clean 1 choice egg sausage toast waffle some fruit.3 choice ceral 2 juices. Great place if you plan on an early exit. If you... More 

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for your feedback, we very much appreciate your time to let us know how you enjoyed your stay with us. You will pleased to know we have updated a few things with our breakfast based on guest reviews; I believe you will find it more enjoyable! We will be starting a complete renovation later in 2015; once complete... More 

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