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Comfort Inn

#2 of 4 Hotels in Piqua
Certificate of Excellence
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987 E Ash St., Miami Valley Center Mall, Piqua, OH 45356
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80 Reviews from our TripAdvisor Community

Traveler rating
    23
    32
    14
    8
    3
See reviews for
25
21
3
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Cincinnati, Ohio
Level Contributor
84 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Not a bad hotel for the money. It has been renovated and is very clean. The breakfast was more than adequate. The hotel is attached to a mall, very convenient if you are into such things. My only complaint would be that the walls are rather thin, I could hear the people in the room next to me, not that... More 

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Clare, Michigan
Level Contributor
127 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 1 week ago

My son and I stayed here while driving a moving truck when we moved his family from Orlando to Michigan in June, 2015. The hotel is close to I-75 and because it is adjacent to a large mall, there is plenty of roomy parking, including a good space for our 26' moving truck. The room was clean and large, and... More 

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Florida
Level Contributor
155 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 1 week ago

The mall that this is attached to is slowly going down hill and this hotel is struggling also. First room had dewatering equipment in it. Second was fine but this property is not in a great location and it's age is showing. I would stay here again since having the mall is a nice break from driving but wouldn't go... More 

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Fort Wayne, Indiana
3 reviews
2 of 5 stars Reviewed 2 weeks ago

The breakfast attendant was really good! I found the front desk ladies rude! Room was not clean dirty toilet, bathtub, and drawers were nasty! Air conditioners worked as a fan! Hallways were stinky and hot! Hope the remodel helps!

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Trussville, Alabama
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff was very helpful with directions and recommendations for local services. Rooms were clean and roomy and comfortable with Flat Screen TV's and fast Wi-Fi. The breakfast was very good and had more selection than what is usually offered. Would definitely stay here again.

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Bowling Green, Kentucky
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has a very nice indoor pool, and is attached to a small declining mall. My kids enjoyed both a great deal. The rooms are spacious and quiet despite the neighboring railroad tracks and interstate. The front desk and housekeeping staff proved very kind, and the only negative encounter was with the breakfast attendant who was resentful of those... More 

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for your positive feedback. Your opinion is very important to us! We strive to provide excellent accommodations for all our guests. It is wonderful to hear you enjoyed your stay with us. We hope to have the pleasure of seeing you again in the near future. Sincerely, Jessalyn Guzman General Manager More 

Columbus
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very accomoditing , let us check in early,and check out at noon. Room was very clean beds very comfortable, 4 pillows to bed. Bathroom clean adqueate towels etc. Breakfast was so so not really a great one,clean 1 choice egg sausage toast waffle some fruit.3 choice ceral 2 juices. Great place if you plan on an early exit. If you... More 

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for your feedback, we very much appreciate your time to let us know how you enjoyed your stay with us. You will pleased to know we have updated a few things with our breakfast based on guest reviews; I believe you will find it more enjoyable! We will be starting a complete renovation later in 2015; once complete... More 

Tennessee
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 9, 2015

Enjoyed facilities....very quiet. Very comfortable bedding but A/C didn't work effectively while I stayed in Room 325 and 205. It appears the unit was freezing up while the fan worked very well. Fortunately, it was not very warm...but I love a cold room. Plan ahead since Piqua, OH is not a dining destination. You will need to find food elsewhere.

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Clarksville, Tennessee
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed April 21, 2015 via mobile

I didnt like that when i walked into the hotel that there was a wait until tgethe person working the counter returned. The elevator seemed old but im no elevator mechanic. I stayed on the 5th floor. ROOM 501 right outside of the elevator. The first night we stayed there we came back from seeing family and as soOn as... More 

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Michigan
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed April 8, 2015

We have stayed here several times before. This stay was just as nice as previous stays. Nice motel attached to a Mall. We have noticed that the Mall seems to be slowly failing. Few food choices, and very few customers roaming the stores. I hope this doesn't begin to affect this motel. The room was comfortable, and the pool and... More 

Was this review helpful? Yes
Jessalyn G, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

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