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All 4 Painesville hotels

Quail Hollow Resort

3.5 of 5 Resort   |   11080 Concord-Hambden Road, Painesville, OH 44077
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Quail Hollow Resort
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Ranked #2 of 4 Hotels in Painesville
A recent review
4 of 5 stars Reviewed May 23, 2011
Cindy12314 Geneva, Ohio
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233 reviews from our community

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    65
    22
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quail Hollow Resort
See the most recent reviews
Geneva, Ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 23, 2011

Our company held an event the week of May 16th at the Quail Hollow Resort. The staff and their service was to the highest of standards. I feel they should be commended, our event was highly successful. The staff was not only helpful and professional, but kind and friendly always willing to lend a hand. You were always greeted with... More 

Was this review helpful? Yes 2
Chardon, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2011

Our family had a lovely wedding experience at Quail Hollow. Everything was coordinated and performed by professionals. The facilities, meals and accomodations are superb. I wanted to take the bed home with me. Traveling with three small children was a breeze while we were there. The kids love the pool and the food. We always felt as though the children... More 

Was this review helpful? Yes 1
Pittsburgh, PA
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 10, 2011 via mobile

Very clean hotel but the absolute smallest queen beds I've ever encountered. They had to have been doubles or wide twins. If your bigger than 5'8" or a women's size 6, you're not going to be able to share a bed with anyone other than a toddler. Rooms were smaller than expected for a resort. Elevator broke down while we... More 

Was this review helpful? Yes 1
Chicopee, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2011

I have hosted multiple events over the past couple of years at the Quail Hollow Resort. The staff is excellent! Very friendly and flexible, which is great considering last minute details that always change when booking corporate events. The hotel rooms are always clean and comfortable. The event facilities meet and exceed our expectations every time. The event staff is... More 

Was this review helpful? Yes 1
Copley, Ohio
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 21, 2011

My husband and I booked a room at Quail Hollow for the Ice Wine Festival this past weekend, and unfortunately will never return to this resort again. We were initially excited to find an "Ice Wine Package" that the resort advertised through the WGGRV website for the Ice Wine Festival in Geneva/Madison that included a nights' stay, a bottle of... More 

Was this review helpful? Yes 1
bgoodnight, Director of Sales at Quail Hollow Resort, responded to this review

Thank you for your comments. I do sincerely apologize for the issues you had during your stay. As part of the management team here at the resort we review all guests’ comments. We use guest’s comments as a training tool for all of our associates. We do take pride in our resort and our service. We are building a great... More 

U.S.
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 13, 2011

I travel a lot for business. This one-night stay was with my family for a Valentines weekend fun. First, I've never seen a hotel with such a late check-in (4:00 PM). We arrived at 3:30 and had to sit for 30 minutes (just a warning not to try to check-in early -- which is still very late). We hit the... More 

Was this review helpful? Yes 2
bgoodnight, Director of Sales at Quail Hollow Resort, responded to this review

Thank you for your comments. I do sincerely apologize for the issues you had during your stay. As part of the management team here at the resort we review all guests comments. We use guests comments as a training tool for all of our associates. We do take pride in our resort and our service. We are building a great... More 

Bloomington, Indiana
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 3, 2011

I stayed for one night with my wife and 2year old baby on my trip to Boston and New York on Nov 18th. First impression was not bad, room looked okay although the carpet smelled a little. My room was on the first floor not far from the counter. The staff was friendly although I didn't have much talk with... More 

Was this review helpful? Yes 1
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 19, 2010

Their website seemed really classy, but the rooms didn't have the same feeling as the photos on the website. There was a funky scent in the room, maybe body odor. Room was a little dusty too. The heat went on and off all night making a loud noise and waking us up each time. The security door into the building... More 

Was this review helpful? Yes 1
Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2010

We have stayed twice at this hotel and each time the staff was extremely friendly and accommodating. The room was very clean, and the beds comfortable. The pools, inside and out, were great. Sitting in the lounge having a drink by the fire was so cozy. Actually, both lounges and the restaurant all have a great ambiance. I can't say... More 

Was this review helpful? Yes 1
Newmarket, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2010

Staff was friendly and very helpful to make sure you had everything you needed. The wait staff for morning breakfast was friendly and service was good. The lobby was beautifully decorated for christmas. Recommend to family and friends.

Was this review helpful? Yes 1
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Additional Information about Quail Hollow Resort

Address: 11080 Concord-Hambden Road, Painesville, OH 44077
Location: United States > Ohio > Lake County > Painesville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Quail Hollow Resort 3.5*
Number of rooms: 176
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Also Known As:
Quail Hollow Hotel Painesville
Renaissance Painesville
Quail Hollow Resort Ohio/Painesville

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