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All 4 Painesville hotels

Quail Hollow Resort

3.5 of 5 Resort   |   11080 Concord-Hambden Road, Painesville, OH 44077
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Quail Hollow Resort
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Ranked #2 of 4 Hotels in Painesville
A recent review
3 of 5 stars reviewed 1 week ago
Danielle B Brunswick, Ohio
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233 reviews from our community

Traveler rating
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    65
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mentor, Ohio
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I took advantage of a Groupon deal to try to have a nice getaway night without the kids. Unfortunately nothing really went our way. Below is a list of what we experienced: 1) The heat in our room was broken. After they confirmed this, we were told we'd need to switch rooms and to stay in our... More 

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Brunswick, Ohio
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

My stay here was decent. Nice amenities, decent water pressure, clean room. The front desk was very nice when checking in and out. The rooms looks like they could use some updating, but the lobby and lounges are gorgeous.

Was this review helpful? Yes
Kari B, Director of Sales at Quail Hollow Resort, responded to this review

Thank you for taking the time to leave your comments on TripAdvisor. We are glad to hear that you were able to enjoy the amenities and friendly staff that the hotel has to offer. We have shared your comments with our Management Team and are working hard to improve the resort. We thank you again for your truly valued feedback... More 

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Booked a room with 2 queen beds. Room was clean and beds reasonable. Pillows were not especially comfortable. Flat screen tv with plenty of channels in the room. No refrigerator or microwave in our room. Wifi worked good and was very fast. Overall this property appears that it is past its prime. It is visually outdated and is need of... More 

Was this review helpful? Yes
Kari B, Director of Sales at Quail Hollow Resort, responded to this review

Thank you so much for leaving you comments on TripAdvisor. We are glad to hear that you were able to enjoy some of the in-room amenities that we have to offer. We have shared your comments with our Management Team and are working hard to make improvements to the resort. We would love it if you returned to visit and... More 

Cleveland, Ohio, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

For my husbands birthday we decided to make reservations for dinner and night stay at Qual Hollow. Knowing we reserved a non-smoke room as we entered into our room we could smell stale smoke. At first we thought it was the rooms heating and air conditioning system. As we were unpacking for the evening went to open up the drapes... More 

Was this review helpful? Yes 1
Kari B, Director of Sales at Quail Hollow Resort, responded to this review

Thank you for taking the time to leave your comments on TripAdvisor. We are so sorry to hear that you had an unpleasant stay with us. Our staff works very hard to ensure that these types of experiences do not occur and we have absolutely informed our Management Staff of your feedback so that we can prevent these types of... More 

Columbus, Ohio
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you're looking for a place to swim in the middle of the winter AND a place that is dog friendly, AND you want to be near Lake Erie, this is your place! The rooms were clean and comfortable although there were no fridges or microwaves in the rooms. I especially liked that their swimming pools and adjacent jacuzzi tub... More 

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Kari B, Director of Sales at Quail Hollow Resort, responded to this review

Thank you for taking the time to leave your comments on TripAdvisor. We are very happy to hear that you were able to utilize the local and in-house amenities we have to offer and that you enjoyed your stay with us. We work hard to ensure that ALL of our guests are able to utilize the amenities we have to... More 

Columbus, Ohio
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel as part of the Tannebaum wine tour on November 28-29, 2014. The package included a bottle of wine and a great breakfast in the morning. The front desk clerk was not friendly or helpful. However the breakfast chef Cynthia was very sweet and welcoming as was the rest of the restaurant staff. The hotel was clean... More 

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Kari B, Director of Sales at Quail Hollow Resort, responded to this review

Thank you for taking the time to leave your comments on TripAdvisor. We are so happy to hear that you were able to enjoy one of our great packages we have to offer here at the resort. Our restaurant staff works very hard to ensure that you start your day with a smile and a good meal and we appreciate... More 

Chagrin Falls, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2014

I travel a lot for my job and this hotel is one of my favorites. Despite the size of the resort, the staff and ambience manages to make you feel you are staying in a small country Inn. They even bake cookies for guests that are available in the lobby and no matter how busy the hotel is I have... More 

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Kari B, Director of Sales at Quail Hollow Resort, responded to this review

Thank you for taking the time to leave your comments on TripAdvisor. We are thrilled to hear that you had a pleasant experience here at the resort. We understand when guests travel a lot that it is important to feel at home and welcome even when away! I am sorry to hear that the exercise equipment was not working properly... More 

2 reviews
3 of 5 stars Reviewed November 4, 2014 via mobile

The hotel is located off a major freeway. The room had a strange smell. The staff was friendly. Even though the hotel was next to the golf course, you had to drive your car to the clubhouse to play. The on-site restaurant and lounge had good food at reasonable prices. The area around the resort has limited restaurants, stores or... More 

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Kari B, Director of Sales at Quail Hollow Resort, responded to this review

Thank you for taking the time to leave your comments on TripAdvisor. We are so glad to hear that you had a good experience with our staff and CK’s Restaurant and Lounge. Although we are separated from the country club we do work closely with them to allow our guests a more convenient transition between the resort and golf course... More 

New York, New York
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 23, 2014

I recently had a two night stay at this hotel. After checking in, the first thing I noticed was that the elevator was in need of a good vacuuming -- staples in the carpet and other debris. The room was dark, but comfortable and the bathroom adequate. I put the Do Not Disturb sign in the door when retiring for... More 

Was this review helpful? Yes
Kari B, Director of Sales at Quail Hollow Resort, responded to this review

Thank you for taking the time to leave your comments on TripAdvisor. We are so sorry to hear that you did not have a pleasant experience with your room during your stay. I have shared your comments with both our housekeeping staff and upper management team and we are working hard to ensure that this type of issue does not... More 

Pittsburgh, Pennsylvania
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 20, 2014

The room was cozy, clean and very comfortable. The pool and hot tub were great. The fitness room was up-dated. The staff was courteous and very helpful. We dined in the hotel restaurant for dinner and the food was superior. The breakfast buffet was very good.

Was this review helpful? Yes
Kari B, Director of Sales at Quail Hollow Resort, responded to this review

Thank you for taking the time to leave your comments on TripAdvisor. We are thrilled to hear that you enjoyed your stay with us and that you were able to take advantage of our in-house amenities. We thank you again for your positive feedback and hope to see you again in the future! More 

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Additional Information about Quail Hollow Resort

Address: 11080 Concord-Hambden Road, Painesville, OH 44077
Location: United States > Ohio > Lake County > Painesville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Quail Hollow Resort 3.5*
Number of rooms: 176
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Also Known As:
Quail Hollow Hotel Painesville
Renaissance Painesville
Quail Hollow Resort Ohio/Painesville

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