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Comfort Inn

Certificate of Excellence
2.0 of 5
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7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH 44077 (Formerly Baymont Inn and Suites Concord/Mentor)
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Comfort Inn
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Ranked #1 of 4 Hotels in Painesville
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed December 15, 2014
red10dc Indianapolis, Indiana
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327 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Inn
See the most recent reviews
Indianapolis, Indiana
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed December 15, 2014

Overall the hotel was fine. The pool was great and the beds were very good. The room was in good shape except for loose tiles in the tub area. We observed a bunch of new beds and TVs in the pool area, so they are in the midst of updating. My guess is that we had a newer bed. That... More 

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Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 27, 2014

A couple of months ago, my husband and I stayed for one night to enjoy the King Jacuzzi Suite, which had a large Jacuzzi tub, balcony, refrigerator, microwave, computer desk, safe, flat screen t.v. and comfy chairs. The bed was firm, with soft cotton sheets and comforter, plus lots of pillows to choose from. We enjoyed the balcony overlooking the... More 

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Pittsford, New York
Top Contributor
98 reviews 98 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 11, 2014

Stayed here for 2 days while visiting Cleveland. It could use a mattress upgrade with pillow top as I didn't sleep that well either night. They had a small coffee maker on the counter with tea/coffee/sugar/cups and stirrers. No mini fridge or microwave. It's soon to be converted to a Comfort Inn. It was quiet in the hallways. There was... More 

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baymontconcord, General Manager at Comfort Inn, responded to this review

Dear Denise, Thank you for your review! First we would like to take the time to apologize to you for just being average! We strive to be better than that which is why we are remodeling it will allow for much better breakfast options and much newer rooms including, having microwave's and fridges in every hotel room we have. Please... More 

Chicago, Illinois
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed here one night on a road trip. The front desk clerk was very pleasant on the phone when I made the reservation from the road and also nice at check in. It was right before Halloween and the lobby and breakfast room were all decorated. The pool area looked quite inviting though we did not pack our suits.... More 

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baymontconcord, General Manager at Comfort Inn, responded to this review

Dear Deb, Thank you for the kind words in your review! We strive to deliver the highest standards of customer service all the way through your reservation from the time the phone call is placed to the time you leave please come back to see us again when our full remodel is complete to see the new rooms and better... More 

Rochester, New York
2 reviews
4 of 5 stars Reviewed October 28, 2014

We have stayed in Wyndham hotels before and liked them so tried this one. It is also desiring of being a Wyndham property, though it is scheduled to change to a Comfort Inn sometime soon. It is maybe a half hour from the Cleveland Clinic which is reasonable for us. Convenient to I90. Nice room. Would be nicer if it... More 

Review collected in partnership with Baymont Inn & Suites

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baymontconcord, General Manager at Comfort Inn, responded to this review

Dear Rochester traveler, Thank you for your kind review! We work every day to do anything we can to please our guest. Although you are correct in stating that it is desiring to be part of the Wyndham family one of the many new benefits we will have is a full continental breakfast with eggs and the works we truly... More 

Utica, New York
Top Contributor
65 reviews 65 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 21, 2014

Spent one night at the Baymont Inn and Suites. The room was comfortable, quiet and clean. We enjoyed the pool and hot tub. The room was spacious. There is a coffee maker, microwave, and safe in the room. The breakfast consisted of make your own waffles, hard boiled eggs, bagels, muffins, juice, milk , coffee and fruit. It is easy... More 

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baymontconcord, General Manager at Comfort Inn, responded to this review

Dear Pat C, Thank you so much for the kind review's about our hotel! We work every day to set the standard in cleanliness and customer service. Its reviews like yours that are so important to us in spreading the word about how great our hotel truly is! Please stop back again as we will be completely remodeled and part... More 

Ontario, Canada
1 review
4 of 5 stars Reviewed October 15, 2014

This hotel is clean, staff was pleasant and the breakfast was adequate. Our only complaint would be the size of the beds - would have preferred two queen beds. All in all we had an enjoyable experience at the Baymont. Thank You!

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontconcord, General Manager at Comfort Inn, responded to this review

Dear Jojo, thank you for the great review of our hotel! Please stop back in the near future to see our brand new hotel as we will become a part of choice hotels ( Comfort Inn ) family. - Greg - More 

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