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Comfort Inn

2.0 of 5
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7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH 44077 (Formerly Baymont Inn and Suites Concord/Mentor)
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Comfort Inn
Best prices for: 1 room 1 guest
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Ranked #1 of 4 Hotels in Painesville
A recent review
4 of 5 stars reviewed 3 days ago
Lynette S
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328 reviews from our community

Traveler rating
    144
    106
    43
    24
    11
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135
72
31
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW

The gentleman at the desk when we checked in was great. And was there in the morning and when our car wouldn't start he was so helpful! Went above and beyond. Our room was very clean and coming from me a fellow hospitality manager I'm impressed.

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Senior Contributor
32 reviews 32 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 6, 2015

Right off the interstate. Modern rooms and clean. Helpful friendly staff. Small parking lot for cars, big lot for trucks. Hot tub in pool area still broken, guess its been down for some time judging by other reviews.

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Greg M, General Manager at Comfort Inn, responded to this review

Mark L., Thank you for taking the time to write a review. We have just undergone a major renovation where they started from the third floor and everything from the bedding to the wallpaper to the carpets is brand new. We apologize for the hot tub being down. A part broke on the 4th and we have ordered it and... More 

Berthoud, Colorado
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 9, 2015

We spent 2 nights here and were very happy with the staff. Jenna was particularly helpful when I canceled one of the nights and called back to add it again. On a sold out weekend, she worked out a double queen room for us when the online reservations had none available. I rarely sleep well the first night in any... More 

Was this review helpful? Yes 2
Greg M, General Manager at Comfort Inn, responded to this review

Dear Paula, Thank you for your kind review. We strive for excellence and your review shows us we are working in the right direction. Our hotel has just undergone a complete renovation and everything is brand new, including now, luggage racks in all of the rooms. Thank you for taking the time to review Comfort Inn and we hope to... More 

A TripAdvisor Member
3 of 5 stars Reviewed January 21, 2015

We stayed for a quick getaway and the hotel was nice but we were looking forward to the use of the hot tub. We were told at check-in that it was out of order and the clerk did not know when it would be working again. During our stay it was apparent that it wasn't available because bedding was stacked... More 

Review collected in partnership with Baymont Inn & Suites

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1 review
1 of 5 stars Reviewed December 27, 2014 via mobile

My husband and I stayed at Baymont the night of our wedding celebration which was at a family member's nearby. When we checked in to the hotel the man at the front desk was answering the phone and making our room key, when we went up to "our room", we opened the door and saw someone else's belongings in their!... More 

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Prices are for 1 room, 2 adults
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