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Comfort Inn

2.0 of 5
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7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH 44077 (Formerly Baymont Inn and Suites Concord/Mentor)
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Comfort Inn
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Ranked #1 of 4 Hotels in Painesville
A recent review
4 of 5 stars reviewed 2 days ago
memere41 Maine
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337 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maine
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel was completely remodeled. The room had all new beds and appliances. My problem was with the beds. They are extremely high. ( I felt like I was in the Play "Once Upon A Mattress) They are not convenient for short or handicap people to get in or out, Once in, they were comfortable.

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Chatham, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently stayed at the Comfort Inn in Painesville, OH. They had recently renovated the place I was told and the appearance was good, the breakfast was very good also. My only problem was that the bed was to high for me to get into and out of safely. I am a senior and have a bad knee so I... More 

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Thompson, Connecticut
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I do this trip to Ohio once a year to see my brother and his daughter. With that said, when we do this trip we usually stay at Quail Hollow Resort which is a quarter mile from the Comfort Inn. Quail Hollow was booked solid.........thankfully! This comfort Inn was very nice. The whole facility was super clean... More 

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Burlington VT
Level Contributor
115 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 1 week ago

For those traveling through who use choice privileges to pick their lodging, this one is a no brainer. This is new to the chain, having recently been renovated from a Baymont. Everything is nice and fresh, and the staff is very friendly. When things are new, sometimes they are at their best. So it is here. This is on the... More 

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baymontconcord, General Manager at Comfort Inn, responded to this review

Hello VTyankee, Thank you for your review. We are happy to see you enjoyed your stay and you enjoy the brand change. Being familiar with the Choice brand, it is refreshing to know that we meet your expectations. We are very pleased with the brand change and we will work hard to maintin the "newness" and the freshness that came... More 

Villa Park, Illinois
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical Comfort Inn. Bed and pillows were comfy, room was clean, bathroom was fine. A/C was noisy on each startup but was not an issue. Did not use pool and tiny fitness center but everything looked clean. I was satisfied based on the price I paid.

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baymontconcord, General Manager at Comfort Inn, responded to this review

Darrell, Thank you for choosing to stay at our hotel. We know you could have picked another in the area and it is an honor you chose us. We are glad housekeeping is working hard and that your room was clean, and that you had a comfortable stay. We hope you will come stay with us again and we will... More 

Claverack, New York, United States
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night on our 6 night road trip. Recent renovation = well done. Room was beautiful, felt high end, and was super clean. Big tub and shower. Vanity and sink outside of shower/toilet room, which I like. Colors were great, even the artwork was nice. Pool was great. Relatively big, pretty warm. Nice clean hot tub. Pool... More 

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baymontconcord, General Manager at Comfort Inn, responded to this review

Hello Erin, Thank you so much for your wonderful review. We work hard to maintain the brand standards and it is great to see we must be doing something right. We are glad you like the renovation, and apologize for breakfast not meeting your expectations.We hope to see you again soon. Thank you, Greg More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been to this hotel (previously Baymont) for many years. I was was pleasantly surprised to see the new renovations. Very tasteful. Not to mention the staff as always very pleasant. Manager Greg... Went out of his way to help me with my mom in wheelchair To unload my car. In addition, Greg and staff were very accomadating. Will... More 

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baymontconcord, General Manager at Comfort Inn, responded to this review

Annette, Thank you for the great review. We strive for excellance and are able to see that our hard work is paying off! We hope your Mom enjoyed her stay and that you at least got to relax a bit. We will see you again soon in a few months! Thank you, Greg M. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 3, 2015

Very clean. Staff very friendly . Breakfast area immaculate, food ok not outstanding. The bed was too high had to leap to get on bed, seriously that was the only drawback. Pool area looked very nice although didn't get around to using it. Very quiet even though across from a hospital was not awakened by traffic or ambulances.

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baymontconcord, General Manager at Comfort Inn, responded to this review

Carol, Thank you for your great review. We are glad to hear that our staff is working towards gaining your satisfaction, our breakfast attendant works hard to keep the breakfast area clean and in order. We hope that although too high, the bed was at least comfortable and you were able to get a good night's sleep. We do have... More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 2, 2015

Typically, this is a great hotel - but this time, the hot tub was down, the AC worked inefficiently, and the TV service was not what was promised. I'm hopeful for a better experience next time, and some compensation for the poor service.

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baymontconcord, General Manager at Comfort Inn, responded to this review

Gary, We apologize for falling short of the standards we so highly strive to achieve. We normally aim for excellence, and will work very hard in the future to regain your satisfaction. Please talk to myself for compensation. Thank you, Greg M. More 

1 review
4 of 5 stars Reviewed May 23, 2015

The gentleman at the desk when we checked in was great. And was there in the morning and when our car wouldn't start he was so helpful! Went above and beyond. Our room was very clean and coming from me a fellow hospitality manager I'm impressed.

Was this review helpful? Yes
baymontconcord, General Manager at Comfort Inn, responded to this review

Lynette, Thank you so much for the stellar review! We strive to be as helpful and welcoming as possible, and by your review, it shows us we are on the right track. We hope to see you again soon! Thank you, Greg More 

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