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BEST WESTERN Norwalk

Certificate of Excellence
2.5 of 5
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351 Milan Avenue, Norwalk, OH 44857
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BEST WESTERN Norwalk
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181 Reviews from our TripAdvisor Community

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Patterson, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This was a great hotel and would stay there again. Kids loved the heated pool and hot tub. Breakfast was great. kids loved the waffles and toppings. Beds were comfortable and everything was clean. No complaints

Review collected in partnership with Best Western

Helpful?
Thank Andrea D
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

"No Complaints" is what we love to hear! Even more, however, we love to hear, like you, how our guests LOVE their interaction with our staff, how they love the amenities we have to offer, and how much their expectations were exceeded. We can't wait to welcome you back again in the future as our guest! More 

Pollock, United States
1 review
5 of 5 stars Reviewed November 30, 2015

Very clean, comfortable and quiet. The staff was wonderful and accommodated our every need. This hotel is in a safe area and close to family and restaurants in the area. The indoor pool was nice and warm. Breakfast was a delight with many different choices and very fresh.

Review collected in partnership with Best Western

Helpful?
Thank Michelle T
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you for offering a wonderful five-star rating and review of your recent stay with us. We're happy to hear that you enjoyed your interaction with our staff and that you found all of our amenities exceptional. We hope to see you back again soon! More 

Yorkille, United States
1 review
5 of 5 stars Reviewed November 24, 2015

Nice place! We were on the I-80/90 Turnpike on our way back from a wedding in Jersey and stopped at another hotel just off road--WAY EXPENSIVE! We saw a sign for a Best Western some miles down the other way, and since we had time (and had previously enjoyed staying at a Best Western in Oslo, Norway), we wandered down... More 

Review collected in partnership with Best Western

Helpful?
Thank Steve K
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you for taking the time to offer a five-star rating and review of your stay with us. It's great to hear that you enjoyed your stay with us. We wanted to note that this hotel has been COMPLETELY renovated in the last 12 months and really is newness as its best. We hope to see you back again soon... More 

2 reviews
4 of 5 stars Reviewed November 23, 2015

Bed was comfortable with better sheets and covers...funky half size pillows that are more trouble than they are worth when trying to get comfortable after a tiring trip! Good wi fi and work table....good quality flat screen TV. The bathroom was great for handicap and had roll in as well as a good sized best seat in the shower. Sink... More 

Helpful?
Thank Chet H
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

As you point out, our people--and our product--is what sets us apart from our competitors. We're glad to hear that you appreciated the warm interaction with our staff and the attention to detail that we paid in our recent renovation efforts. We DO hope you keep us in mind for your next trip to our area and would welcome the... More 

north Fairfield , ohio
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 16, 2015

Our room was very clean. Beds comfortable. Swimming pool warm, Hot Tub hot. Breakfast was good. Reception lady very friendly. Bath water stayed hot throughout all the showers. Used the wasjer and dryer. Dryer dried HOT! Clothes very hot to the touch when taking them out. Kids are ready to go back again!

Helpful?
Thank Ledger05
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

It's great to hear that you were able to take advantage of all of the amenities we have to offer to our guests. We're happy to hear that your stay was enjoyable and we hope to see you back again soon. Listen to your kids, please :) More 

Mentor, United States
1 review
5 of 5 stars Reviewed November 9, 2015

When we arrived we were greeted immediately with a smile and friendly and helpful host. Our room was ready as promised and check in was quick and easy. The room was updated and clean. All items in the room worked and fee wifi was included. We enjoyed our stay and would stay here again if the opportunity presents itself.

Review collected in partnership with Best Western

Helpful?
Thank Raymond F
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

We're glad to hear that we impressed you enough for you to indicate that you would stay with us again if the opportunity presented itself. THAT'S the BEST marketing we could ever hope for. We DO hope to see you back again soon! More 

Boston, Massachusetts
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 9, 2015

The Best Western Norwalk is very convenient, directly off Route 80/90 in Ohio. The staff was very friendly, the place was clean, the beds were super comfortable, and the free hot and cold breakfast was terrific. Diagonally across the street was a wonderful Mexican restaurant that we enjoyed, and so we were very happy with the location, comfort, and amenities... More 

Helpful?
Thank arandjr4ever
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you for taking the time to offer such a wonderful five-star rating and review of your stay with us. We're happy to hear that you enjoyed our central location, our amazing and attentive staff, and all of the amenities we have to offer to our guests. We hope to be able to be of service to you and your... More 

Newburgh, New York
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 4, 2015 via mobile

We stayed here on the last leg of our cross country trip. We are glad we did. The staff is very helpful and nice. They have a beautiful pool and spa. Our room was clean and comfortable, especially the bed. Nice options for a hot breakfast. We would stay here in a heartbeat if we pass through again.

Helpful?
Thank Lynn M
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Well, we hope you DO pass through again! It would be our pleasure to welcome you back again and again as our guests! More 

Lancaster County, Pennsylvania
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 19, 2015

The motel is just a few miles south of Exit 118 on the Ohio Turnpike (Interstate-80). We chose it as a convenient stop as we drove across the Midwest. It also appears that visitors to the Cedar Point amusement park in Sandusky will use it as their base. The greeting at the front desk was as friendly as I have... More 

Helpful?
Thank Trav5316
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

It's great to hear that you enjoyed your stay with us and that you paid as close attention to the details as we did in our recent renovations! You have certainly helped us to communicate the fact that this is no ordinary Best Western. In fact, there's nothing ordinary about us! More 

Windsor, Canada
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 18, 2015

We were travelling to Cedar Point for their Halloweekends and wanted to stay overnight. Most hotels close to CP were either completely booked or outrageously priced. Although it was a 20/25 minute drive it was well worth it for us. The room was beautifully renovated and upon our check-in we were greeted by a friendly lady who informed us of... More 

Helpful?
Thank eLisabeth92
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you for taking the time to offer such a complimentary rating and review of your stay with us. We're so happy to hear that you enjoyed all that our recent renovations have given to our guests and heartened to hear that our staff was enjoyable and attentive to your needs. We're also always interested in hearing what feedback our... More 

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