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BEST WESTERN Norwalk

Certificate of Excellence
2.5 of 5
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351 Milan Avenue, Norwalk, OH 44857
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BEST WESTERN Norwalk
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Ranked #1 of 4 Hotels in Norwalk
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Tami B
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127 reviews from our community

Traveler rating
    67
    38
    15
    3
    4
See reviews for
55
21
8
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • All months
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    (32)
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1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed at Super 8 and had the same condition room for a lot less than Best Western. Same quality and breakfast. about half the price. Would not recommend to family or friends. A person would be ok there but for the bathroom and price even after a AAA discount price is to high.

Review collected in partnership with Best Western

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Newark, Ohio
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Have been coming here for almost 6 yrs every 2 months for 2 to 4 days..Lorrie and heather are awesome ...Love the remodeling. ..rooms and new breakfast room are really nice and the new elevator is great...if anyone gets a chance check out the best western in Norwalk. .you will not be disappointed. ....

Review collected in partnership with this hotel

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Sylvania, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The bathroom was gross. The hotel just didn't seem clean to me. We had a volleyball tournament in the morning and had to stay here but I couldn't even sleep because I didn't feel comfortable. Very unhappy with this hotel. The breakfast wasn't very good either. No fruit at all. We had to leave and go out for breakfast. It... More 

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new london ohio
Top Contributor
67 reviews 67 reviews
25 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice staff, we took grandkids and it was perfect becsuse the pool was very warm..not even A chill. It is still being remodeled, but the new decor ix mice. Beds are average, breakfast average. EMPLOYEE Heather,samatha, and laurie all extremely nice.. looking for a great place to take kids for a great Saturday night ghis is it ..warmest pool ever... More 

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Farmington, Michigan, United States
Top Contributor
210 reviews 210 reviews
49 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed April 17, 2015

Room was small, bathroom is smallest I can remember seeing in any hotel, maybe 25 sq. ft. Good amenities, e.g. In room coffee, hair dryer, refrigerator, TV but no in room movies. Free wifi is reliable. Breakfast is included, but sausage and eggs did not have much flavor. Large bed was too soft for my preference. Near to shopping, fast... More 

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Pittsburgh, Pennsylvania
Contributor
20 reviews 20 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 6, 2015

This hotel was very clean and adequate for a night's stay as a stop-over. It was under renovation at the time of our stay, so that did dimenish a little on it's presentation. Prices were high for a small community without a nearby vacation attraction.

Review collected in partnership with Best Western

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Washington, Wv
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

I stay at this motel every two months. It has been recently remoldeled. I am always pleased with the ammenities and the staff that make my stay enjoyable. If you are looking for a place to stay in the Norwalk, Ohio area it will be well worth your time to make the reservation.

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ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you, Larry, for your five-star rating and review of your recent stay with us. It means a lot to hear such positive things--but especially to hear that you're a "frequent flier" with us. Thank you for sharing your experience with other who might be potentially looking for a place to stay (with wonderful amenities and staff as you point... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 20, 2015

A comfortable place easily accessible to the Ohio Turnpike but far enough away from the usual interstate impersonality to be friendly and less frantic. Also quite handy to Norwalk restaurants, including Berry's, which is well worth a visit.

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ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thanks for you great rating and review of your stay with us. We're happy we were able to accommodate your needs and so pleased that you chose to stay with us. We hope to see you back again soon! More 

Clio, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 19, 2015

This was my second time staying at a Best Western Hotel within the past 6 months and each time I have met very kind and caring personnel. Susan Schoewe, General Manager, works hard to ensure you have a great stay. She is a very positive person, and rightfully promotes the hotel and the community. The hotel has recently been remodeled.... More 

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ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thanks, again, Tom, for your wonderful rating! Come back and see us again soon! More 

Clio, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 19, 2015

Once again my experience with the personnel at a Best Western has been great, and the Best Western in Norwalk is no exception. Susan Schoewe, General Manager, is very kind and caring and works hard to ensure you enjoy your stay. The facility has recently been remodeled and clean. The rooms are very plain and comfortable. If you desire, you... More 

Review collected in partnership with Best Western

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ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thanks, Tom, for your wonderful rating and review of your stay with us. Susan is definitely a GREAT General Manager and, as you indicated, goes out of her way to make every guest feel special and well-accommodated. We look forward to being able to serve you many more times in the future! More 

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