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All 4 Norwalk hotels

BEST WESTERN Norwalk

2.5 of 5 Hotel   |   351 Milan Avenue, Norwalk, OH 44857
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76%
Ranked #1 of 4 hotels in Norwalk
A recent review
5 of 5 stars reviewed 2 days ago
Robert Y Staten Island, NY, United States
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  • Reviews (73)
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73 people have reviewed this hotel

Traveler rating
    36
    20
    12
    3
    2
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32
14
3
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Staten Island, NY, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nice hotel with a great indoor pool. I was traveling with a friend and booked a 2 bed room. We checked in late and found a recent smoking odor in our room. There were no other 2 bed rooms available but the great staff promptly apologized and relocated us to 2 single bed rooms. The problem was handled quickly and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Tucson, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had registered at another hotel in Norwalk, Ohio and when we checked in found the room completely unacceptable, dirty and unhealthy. We called the Best Western hotel and explained our problem. They had been completely full but had a cancellation so we moved our reservation to this hotel. The staff was extremely helpful and very friendly. We checked in... More

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel upgraded us to a 3 bed. It was an odd set up and looked like they took a sitting area out. It was quiet which was nice but it wasn't busy. The areas all seemed fairly clean. The price just appeared a bit high for a mid grade hotel compared to other hotels during our multistate trip. We... More

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you for taking the time to rate and review your recent stay with us. I'm happy to hear that you received an upgraded room. The higher prices are due to the fact that we're in close proximity to Cedar Point and all of the Lake Erie activities that our area has to offer. Just as in other tourist destination... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The rooms were nice and everything was renovated, however, the renovation was not complete. In the room I stayed in there was a slice of pizza left in the refrigerator (in addition to the door would not stay closed), food was on the floor, we had to slam or push really hard on the door to the room to make... More

Was this review helpful? Yes 1
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you for sharing an overall positive rating and review of your recent stay with us. We're glad to hear that you noticed all of the work we're putting into completely making over this hotel. I apologize that your room was completely finished--and I'm especially sorry to hear about the problems you encountered with the door. I'm hopeful that you... More

Indian Trail, North Carolina
Top Contributor
72 reviews 72 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

After reviewing hotels in the Norwalk area we decided on this Best Western. The hotel is in the process of being remodeled, therefore, the parking lot was a little less than desirable, since we were part of the Hot Rod Power Tour. Several Power Tour participants stayed at this hotel, so lots of beautiful nice cars in the parking lot.... More

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you for taking the time to offer such a gracious review of your recent stay with us. We're thrilled to hear that you enjoyed all of the effort and hard work we've been putting into COMPLETELY remodeling this particular property. And thank you also for taking notice of our amazingly warm, friendly, and helpful staff. We're glad you chose... More

Elkhart, Indiana
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

The halls smelled a little musty and they were putting in an elevator, but the room was clean and breakfast was great. Not much in Norwalk but reasonable to get to Cedar Point. Much cheaper than the closer hotels!

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you for sharing your experience regarding your recent stay with us. We're glad to hear that you found value in what we have to offer and that you recognized all of the hard work and effort we've been putting into completely making over this hotel. Thanks for choosing to stay with us. We hope to see you back again... More

Wooster, OH
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would heartily recommend this hotel. The staff was friendly and accommodating. We did, however, have an issue with our card keys not working and having to be 're-keyed. Not a real good sense of security. Also - the breakfast area was kind of cramped but did offer a nice assortment and was well run. I was also disappointed to... More

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you for sharing your thoughts regarding your recent stay with us. We're please to hear that, overall, you enjoyed your stay with us. I apologize for the re-keying issue that you encountered. That is sometimes an issue with newer front desk staff not remember that they have to tell the machine how many days to code the key for.... More

Smiths Falls, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I were participants, along with an average of 3,400 other cars in the Hot Rod Magazine Power Tour which originated in Charlotte, NC on June 7 and ended in Wisconsin Dells, WI on June 14, 2014. We had booked Best Western venues exclusively for our trip and the Best Western Norwalk, OH ended up being one of... More

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you, VERY MUCH, for your wonderfully kind five-star rating and review of your recent stay with us at the Best Western Norwalk. We're SO thrilled to hear these kinds of reviews because it shows that our guests really appreciate all of the hard work, energy, and capital we put into making this one of the best Best Westerns in... More

Jackson, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was fantastic, clean. The only reason I did not give our stay an "excellent" was because of some noise from the pool, which was below our room. Staff was great. I'd stay here again. 'The breakfast was fresh and good, while a little lacking on selection. Other hotels offer hot scrambled eggs, sausage, sausage gravey and bagels, fresh fruit.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thanks for sharing the experience of your recent stay with us. We're happy that you enjoyed your time with us and that you enjoyed all of the amenities our hotel has to offer. I apologize that you encountered some noise issues and I'm hoping that you let the front desk staff know about this so it could be addressed. It's... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Got a good rate on this hotel for Cedar Point access. Room was newly remodeled, except for the a/c unit was loud. We arrived late that night with kids, so we didn't try to switch rooms. This hotel offered 2 queen beds, which is hard to find in the Sandusky area. Most only offer double beds for some reason. Would... More

Review collected in partnership with Best Western

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you for your wonderfully kind five-star rating and review of you recent stay with us. We're so happy to hear that you enjoyed the fresh renovations and all of the amenities our property has to offer to our guests. I'm hoping that you let our on-site staff know about the loud AC so that we could get that repaired... More

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Additional Information about BEST WESTERN Norwalk

Address: 351 Milan Avenue, Norwalk, OH 44857
Phone Number:
Location: United States > Ohio > Norwalk
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Norwalk 2.5*
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Also Known As:
Best Western Norwalk Hotel Norwalk
Norwalk Best Western
BEST WESTERN Norwalk Ohio

72 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
BRAND NEW 100% RENOVATED GUEST ROOMS. Brand New Fitness Center, 77 HDTV Channels, Microwave/Fridge. ... more   less 
Number of rooms
61

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