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All 4 Norwalk hotels

BEST WESTERN Norwalk

2.5 of 5 Hotel   |   351 Milan Avenue, Norwalk, OH 44857
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39 people have reviewed this hotel

Traveler rating
    16
    9
    9
    3
    2
See reviews for
15
7
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were looking for a hotel last minute and found this best western in Norwalk. Walked in got a discount plus an upgrade to an excellent room! Very clean room and hotel so far. I'm very satisfied! Our room overlooks the pool and has four beds to accommodate us very nicely. We couldn't have asked for a better room/accommodation to... More

Was this review helpful? Yes 1
Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Awesome service! The room was beautiful and comfortable. Everything is newly remodeled! The front desk manager spent a considerable amount of time helping with my laptop and BW even has it's own tech support line to call with questions! My stay was great!

Was this review helpful? Yes 1
Bridgeport
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

For a couple years (about every 8 weeks) I have stayed at the hotel. This last trip there have been big changes (Remodel). The new room decor is very attractive, new beds are comfy!!! The front desk staff are always courteous and accommadating. This hotel is a must stay if your in the area its close to shopping and attractions!... More

Was this review helpful? Yes 1
Millbury, Ohio
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent 3 nights at this hotel 10 minutes from Kalahari where my daughters had a dance competition this past weekend. The hotel is completely re-modeled... new paint, new beds, carpet etc. Nothing to complain about in a new hotel :) right next door to the Dollar General so perfect if you need to run and grab something fast! Close drive... More

Was this review helpful? Yes 1
Allentown, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff at this Best Western went out of their way to our family comfortable during our stay. We enjoyed the remodeled rooms and the great pool area. The fitness center was also fantastic and we were able to get in a good workout!

Was this review helpful? Yes 1
Norwalk, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I still cannot believe how amazing of a weekend we had! The employes were amazing especially Mary!!! The rooms were just beautiful! My family had so much fun in the pool it was the perfect temperature! This place just exceeded my expectations! Thank you for making my daughters spring break!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was nicely decorated with a great pool and fitness room to unwind. It was nice to be in a central location with shopping and close to the hospital. The staff was courteous and went out of their was to provide directions and general information. The coffee and breakfast was very good. The overall experience was a good one... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Norwalk, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff here were so gracious and kind and helped us when we were in a bind. Particularly Mary the front desk attendant who promptly helped us when we entered the hotel. We are very thankful to have stopped at this location.

Was this review helpful? Yes 2
Norwalk, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Learn to place guest!! Main fault is having renovations done in the am/pm without the concerns of the guest that paid to stay!! I do understand but close areas off and place guest around the renovations so they are bit disturbed or awakened by loud banging and hammering!! Also having teen parties without parental guidance is not cool during the... More

Was this review helpful? Yes 1
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Hello and thank you for taking the time to rate and review your recent stay with us. I'm VERY sorry for the inconvenience you encountered during your stay with us surrounding our very exciting renovations. This has been a long and very involved process--we certainly did try to minimize the inconveniences to our guests to the best of our ability.... More

Contributor
18 reviews 18 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 4, 2014

Best thing I can say about this place. Safe second best thing. From there in out I have no idea why people review this really well overall. Overpriced BEYOND! No hot water, after speaking to people, this is everyday occurrence! Bed, was told comfortable, worn Bad! Dirt everywhere! Yes, they are remodeling. Simple cleaning, is still to be expected! Loud!... More

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at BEST WESTERN Norwalk, responded to this review

Thank you for taking the time to rate and review your recent stay with us. I'm pleased to hear that you found our staff to be helpful and attentive to your needs and that you found our location convenient and safe. I must apologize for the hot water issue. We were made aware of this issue and have resolved it.... More

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Additional Information about BEST WESTERN Norwalk

Also Known As:
Best Western Norwalk Hotel Norwalk
Best Western Norwalk Hotel
Norwalk Best Western
BEST WESTERN Norwalk Ohio
Address: 351 Milan Avenue, Norwalk, OH 44857
Phone Number:
Location: United States > Ohio > Norwalk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Norwalk
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Norwalk 2.5*
Official Description (provided by the hotel):
BRAND NEW 100% RENOVATED GUEST ROOMS. Brand New Fitness Center, 77 HDTV Channels, Microwave/Fridge. ... more   less 
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