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All American Inn & Suites Norwalk

415 Milan Avenue, Norwalk, OH 44857
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All American Inn & Suites Norwalk
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Ranked #2 of 4 Hotels in Norwalk
A recent review
3 of 5 stars reviewed yesterday
Conner M Essex, Connecticut
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36 Reviews from our TripAdvisor Community

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4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Essex, Connecticut
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here while traveling on vacation the other week. This facility is nothing special. The room wasn't spotless, but it also wasn't anywhere near as dirty as the last hotel we stayed at in Ohio. Pool had high chlorination, but so does any hotel. Strange staff... They seemed to like sitting outside on the curb smoking cigarettes for hours. Also,... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I booked this hotel last minute for a convention 8 miles down the road. It was a last minute thing closest hotel I could find that wasn't booked so I didn't expect much for the price and looking at reviews about the bare minimum amenities in the roommates.. I had booked the cheapest room at the hotel when I got... More 

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thanks for taking the time to rate and review (a 5-star review!) of your recent stay with us. We're glad we exceeded your expectations and hope to have you as our guest again in the future! More 

Hanlontown, Iowa
1 review
5 of 5 stars Reviewed 3 weeks ago

The Motel was very nice, the lady who checked us in, her name was Heather, went above and beyond to make our stay a wonderful experience, she was the best at taking care of guests that we have ever experienced, There was also a housekeeper, Bonnie, who was very friendly and also made us feel at home, Would highly recommend... More 

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thank you for your wonderful 5-star rating and review of your recent stay with us. Customer service is job #1 for us and I'm glad that was evident in your stay. Come back and see us again soon! More 

Hilliard, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

There was a free hot breakfast, which was tasty but also nothing too fancy, which I appreciated. All of the staff I came into contact with were incredibly kind and helpful. The room was a typical economy room but it was perfect for what I wanted and CLEAN! I would definitely recommend!

Was this review helpful? Yes 1
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thank you VERY MUCH for your recommendation and your taking the time to rate and review your recent stay with us. Although we've got a plan in place to do some pretty major refreshes and upgrades to the hotel, I'm happy to hear that you found the accommodations clean, safe, and friendly. DO come back and see us again real... More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

It's a nice hotel. It's got a decent pool and jacuzzi, and comes with one of the best breakfast options I've ever had. Some of the staff was incredibly friendly while others seem to have an attitude. The wi-fi signals weren't strong enough to use so that should be upgraded if possible. The air conditioner in our room barely worked... More 

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thanks for taking the time to rate and review your recent stay with us. We're glad that you had an overall good impression with our staff--but you're right, there are some un-seasoned staff that we're still working with to improve their customer service skills. So glad to hear that you enjoyed the breakfast--and GREAT news...we do have some plans in... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

Good: Very nice staff. Great free breakfast, nice pool that was heated. Bad: old outdated building. Parts of hotel smell of smoke (there are smoking and nonsmoking rooms right next to each other so our nonsmoking room smelled of smoke) room and hallways dirty. Uncomfortable bed! I would have over looked some of my issues but the room was $149.00... More 

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ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thank you for taking the time to rate and review your recent stay with us. As you can imagine, in recently taking over the management of a hotel, we have LOTS of ideas for changes and improvements--and that plan is in place and on-going. We hope you give us another opportunity in the future to prove our commitment to continuous... More 

Baltimore, Maryland
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I don't want this review to sound negative, because that's not my intention. My review is just being honest and optimistic. First, let me start with our first impression. One that many other reviewers have stated... very true. The staff was really friendly and accommodating. Even with some things that they didn't have to do, the staff went above and... More 

Was this review helpful? Yes 1
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thanks, Chris, for your overall good review and rating of your recent stay with us. You are right...we recently took over the management of this property and have several improvements in mind. We're so happy to hear that our staff was helpful and attentive to your needs and we look forward to you being our guest again in the near... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 3, 2015

My family & I stayed here on our way to WI. Travelling back & forth from NY-WI, we generally look for a reasonably priced hotel offering continental breakfast once we decide to turn in for the night. This puts us checking in at 11pm or later & dealing with the night staff which usually is frustrating. What a wonderful surprise... More 

Was this review helpful? Yes 1
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thanks for taking the time to rate and review your recent stay with us. We're so happy you found our hotel and staff accommodating and enjoyable. We hope to see you back again soon! More 

Ohio
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed March 18, 2015

We were looking for a close getaway for MLK day with a pool for the kids. All the waterparks in the area were sky high. We got 2 ajoining rooms for less than half of what 1 room at those waterparks charged. To add to the value, a full breakfast came with it. Our main attraction was the pool. It... More 

Was this review helpful? Yes 1
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Thanks for taking the time to rate and review your recent stay with us. We're happy to hear that it was enjoyable and that your family found GREAT value in our property. We hope to see you back again soon! More 

Fort Wayne, Indiana, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 14, 2015

Our daughter was stuck for 4 1/2 hrs. on 80/90 due to a terrible wreck - drivers going too fast flew past her. Three people killed. She has a wonderful dog and they were finally able to get off and I had arranged a room with Diane ~ after 7 hours in the car and the sitting time the pool... More 

Was this review helpful? Yes
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review

Wow! We're so glad we were able to help you and your family in a terrible situation and at a time of need. We're sorry about the circumstances that brought your daughter to us, but so glad that we could play even a small role in helping her to decompress and relax after such a horrible ordeal. Please come back... More 

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