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Radisson Hotel Cleveland Airport West

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25070 Country Club Boulevard, North Olmsted, OH 44070
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Radisson Hotel Cleveland Airport West
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225 Reviews from our TripAdvisor Community

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Traveler rating
    68
    56
    47
    29
    25
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71
34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • All months
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    (53)
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San Diego, California
1 review
1 of 5 stars Reviewed yesterday NEW

Horrible room and beds. Bugs on the wall, too. So bad! It was a last minute choice of hotels. I feel horrible having made my kids stay here. The first thing we saw when we entered were two thick bugs crawling on the wall. And the pot smell In the hall wasn't great, either.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

I come to Cleveland for work about 2 times a month. I always stay at this Radisson. It is close-ish to the airport and has a million places to shop and eat surrounding it. My rooms have always been clean, the staff has always been very friendly and accomadating, the complimentary airport shuttle service is always on time, and there... More 

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Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Camille E, Thank you so much for your recent reviw. Ralph is going to be so happy that you took the time to note his drive for excellence in service. We have a great staff here that takes what they do very seriously. It is so nice when someone takes notice of the efforts they put forth on a daily... More 

Travelers are raving about these North Olmsted hotels

Indianapolis, Indiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I gave this location a 3 of 5 as all the basics were there, but there are some improvements that should be made. I travel frequently for business and this is the first Radisson I have stayed in and other hotels definitely has them beat. First, management should re-think the customer service greeting and check-in process of the front desk... More 

Was this review helpful? Yes
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Donna E, Thank you for your recent response on TripAdvisor. I am certain the community will find your thorough review helpful. I am glad to hear that you found our location to be exceptional. I will locate the associate who checked you in and certainly use this as a training opportunity to better serve our guests. Just so you know... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

this hotel has bed bugs plain and simple I work for a company in which we stay here more than often and It has been more than one bed bug incident and the hotel seems to do noting about it but place you in another room which is no help because how can one possibly sleep after an episode like... More 

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Support at Radisson Hotel Cleveland Airport West, responded to this review

Thank you for taking the time to write your review. The Radisson Hotel Cleveland Airport West and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This a nice hotel conveniently located with clean spacious accommodations. Their is no outdoor pool for summer months but they do have a nice indoor pool. Mr. Dempsey at the front desk is always pleasant, courteous and professional. Would recommend to anyone visiting the area!

Was this review helpful? Yes
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Member H, Thank you for your recent review. I am glad to hear that you enjoyed your time at our pool and that Ralph was able to make your day!!! I am certain that Ralph is going to be ecstatic when I tell him about his personal shout out via TripAdvisor. Our staff works very hard to provide our guests... More 

Sylvania, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

Great stay nice clean rooms small bathroom great safe area. I would recommend this hotel. I travel and stay in a hotel 3 days a week and this is a great stay for the price. Will stay again with family or solo

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Andres626, Thank you for sharing your experience with the TripAdvisor community. I am so glad to hear about the great time you had staying at our property. I am certain that people will find this information helpful when deciding where to stay when traveling to our area. We are so excited that we were able to make you smile on... More 

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