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Radisson Hotel Cleveland Airport West

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25070 Country Club Boulevard, North Olmsted, OH 44070
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Radisson Hotel Cleveland Airport West
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Radisson Hotel Cleveland Airport West
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194 reviews from our community

Traveler rating
    62
    48
    41
    23
    20
See reviews for
59
32
26
60
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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  • All months
    (194)
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    (52)
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

As soon as we shut the lights off and was watching tv I saw a bug and took pictures and went right down to the front desk and the lady working Pam try to be very helpful but my concern was I couldn't believe they put me in a room with bed bugs and what was I going to do... More 

Was this review helpful? Yes
Greater Cincinnati
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Front desk manager had days work spread out all over counter with everyone's info in view. Politely asked us to wait while he checked on the status of our room but it looked as if he was trying to finish up something more important. Man from the back complaining about a the lady messing up the night before. Housekeepers working... More 

Was this review helpful? Yes 2
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

traveler2015860, I am so sorry that you had this experience. Even when things get hectic there is no excuse for a lack of guest focus. Frankly, without guests, hotels wouldn't even exist. I assure you that all of your concerns have been addressed with our team leaders and staff. If there is anything that I can do to make it... More 

Travelers are raving about these North Olmsted hotels

Dallas, Texas
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Quality of the room and management team extremely disappointing. Nice breakfast staff. Conveniently located, but in my opinion, it's probably worth a few extra dollars to go somewhere else. They advertise the Sleep Number bed, which was very comfortable. But as you can see from the photo, the remote doesn't appear to have been cleaned in years. I turned on... More 

Was this review helpful? Yes 6
CarlsonRezidor, Online Customer Support at Radisson Hotel Cleveland Airport West, responded to this review

Thank you for reaching out and writing your review. We are glad to hear that you found the bed comfortable and and the breakfast staff pleasant! We apologize for the dissatisfaction with your stay in regards to your room and the housekeeping staff. Your feedback is valuable to us and your comments will be shared with management for review. More 

Fort Wayne, Indiana
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed here a couple times, and I've been a bit disappointed with the property, especially when considering what kind of hotel this is supposed to be. First, the negative - the property seems to be quite old, and you can even see that from outside - the building looks like it could pass for an old apartment building.... More 

Was this review helpful? Yes 3
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Freeway Man, Thank you for sharing your experience with the TripAdvisor community. Any feedback that can be provided will assist us in making our experience that much better for our guests. Thank you for taking note of our great location and accessibility to major attractions. I will certainly discuss your experience with our staff and leadership team. Thanks again for... More 

Cleveland, Ohio
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was looking into all of the hotels in this specific area to block off a few rooms for my up-coming wedding. I contacted the sales team via email, only to start the most unhelpful conversation. I received short worded answers, with no name or other way to contact them in some sort of signature. I got the feeling I... More 

Was this review helpful? Yes 4
Ryan M, General Manager at Radisson Hotel Cleveland Airport West, responded to this review

Thank you for taking the time to review our hotel. More 

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