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All 8 North Olmsted hotels

Extended Stay America - Cleveland - Airport - North Olmsted

2.5 of 5 Hotel   |   24851 Country Club Boulevard, North Olmsted, OH 44070 (Formerly Homestead Studio Suites)
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Extended Stay America - Cleveland - Airport - North Olmsted
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Ranked #5 of 8 Hotels in North Olmsted
A recent review
3 of 5 stars Reviewed August 5, 2014
ji1963 Concord, New Hampshire
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44 reviews from our community

Traveler rating
    14
    11
    8
    1
    10
See reviews for
9
10
7
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Concord, New Hampshire
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 5, 2014

We booked a last-minute room here using priceline for a very low price. Upon arrival after ten pm the hallways had stained carpets, empty pizza boxes and bags of trash in them. It reminded me of a college dorm, except that it was quiet. Also, most of the signs and pictures in & around the elevators had been scratched on,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

Thank you for taking the time to write a review of your stay. We are sorry to hear about the condition of our hallways; however, we are glad that you enjoyed your clean, comfortable room. We will work with our housekeeping staff to ensure we are keeping our common areas just as clean as our rooms. Thank you again for... More

Cleveland
1 review
5 of 5 stars Reviewed July 26, 2014 via mobile

The service, experience and the amenities were wonderful. It is a smaller room than I expected but it was really comfortable. I'm a smoker and they had no problems accommodating my needs. Most hotels now a days don't have rooms for smokers. We are still people whom deserve a nice,quite get a way from our normal hustle and bustle.

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Anderson, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2014

We made a reservation (and prepaid) for 2 adults and 2 children in a non-smoking 2 queen bed room for two nights. Upon arrival we checked in and much to our disgust, upon entering the room, we realized that it was a single king smoking room. When we returned to the front desk to rectify the situation, we were told... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. We are sorry that we could not accommodate your room request. We try our best to accommodate all of our guests, so we sincerely apologize that we were unable to provide you with a non-smoking room. We will be reviewing our reservation procedures to... More

Travelers are raving about these North Olmsted hotels

New Haven, CT
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2014

Let me start off by saying everyone we talked to on the staff at this place was very friendly, and we talked to a LOT of them because our room was so bad. 1) The staff called on the day of our check in and let us know we wouldn't be able to check in until 5PM, though the stated... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

Thank you for taking the time to write a review of your stay. I'm pleased to hear that all my staff was very friendly; however, please accept my sincere apologies for the condition of your room and the cleanliness and odor issues you experienced. In response to your feedback, I will be meeting with my housekeeping staff to review cleanliness... More

Contributor
12 reviews 12 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 29, 2014

We have stayed here over the past 12+ years and watched this property age to rhe point we nearly selected a new location. The main thing that kept us coming back was the wonderful friendly staff. Well over the past 18 months the new GM and Extended Stay have transformed this property. It is not fancy but it is very... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

David - I appreciate you taking the time to write such a wonderful review about our hotel. I'm thrilled that you have been a dedicated guest to our company for the past 12 years. Our number one goal is to provide a clean, friendly place to stay, and I’m glad that we have given you the service that you deserve.... More

Northbrook, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 26, 2014

No shampoo, no conditioner, no grab bar in the shower, no ice and a mattress springs that made popping sounds when we shifted in bed. No cups, silverware, plates or cooking utensils in kitchen area - making it un-uable. Woke up in pain. Left early - too uncomfortable.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that you were not pleased with the amenities in your room. As well, I am sorry to hear that your stay overall was not comfortable. Your comments will be very helpful as we continue to improve our guest experience. Thank you again for your feedback.... More

Newark, Delaware
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 15, 2014

I was very please with my locations and it was a bonus being across the street from the mall. The staff very friendly. My room was clean and very comfortable. I would definitely stay there again when return to Cleveland. Also very close to the airport.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

Thank you for taking the time to write a review of your stay. I am very pleased to read your comments about your clean, comfortable room and the friendly service our staff provided. As well, I am glad that you liked our hotel's location. Thank you again for sharing your experience with us. We look forward to welcoming you back... More

Buffalo, New York
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 12, 2014

Lived here for about 3 months in 2013 while I was working an internship. The staff at this hotel was extremely friendly - the two younger women, as well as the older woman who seemed to be there a lot of nights, were all extremely friendly and accommodating. Very personable and they understood customer service. Rooms were basic for an... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that you had a really great stay with us while working an internship. Our number one goal is to provide a clean "home away from home" experience to all of our guests. I'm pleased to hear we did this for you. I do... More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 16, 2013

We moved out of a home and while waiting for our new construction to be completed, we had three months of living to figure out. We got a discounted rate due to the long stay, making it $45/night - you can't beat that price. We chose this location over the one down the road because they offered king size beds,... More

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

Thank you for your great review of our property. I'm thrilled that we were able to make your stay so comfortable during your three months at our hotel. I can't express enough how pleased I am to hear that my staff corrected the issues you had in a timely fashion and really made your stay feel like you were in... More

Morgantown, West Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2013

xtended Stay is a big step up from the former Studio Plus. The rooms are clean and the hotel staff is friendly. The kitchen is useless for me but it looks great and like at home. I made a reservation on priceline for this hotel. The price is less than $40 including everything. Have a good weekend in Cleveland, OH.... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review

I received a copy of your review, and wanted to thank you for the great comments you posted about our hotel. It's great to hear that you liked all of the updates we made to the property, especially your room. As well, I am glad that our staff provided you with such great service. Thank you again for sharing your... More

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Additional Information about Extended Stay America - Cleveland - Airport - North Olmsted

Address: 24851 Country Club Boulevard, North Olmsted, OH 44070 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Ohio > North Olmsted
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Cleveland - Airport - North Olmsted 2.5*
Number of rooms: 136
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Also Known As:
Homestead Cleveland North Olmsted
Extended Stay America - Cleveland - Airport - North Olmsted Ohio

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