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Extended Stay America - Cleveland - Airport - North Olmsted

2.5 of 5
24851 Country Club Boulevard, North Olmsted, OH 44070 (Formerly Homestead Studio Suites)
Hotel amenities
Extended Stay America - Cleveland - Airport - North Olmsted
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26 reviews from our community

    Trip type
Traveler rating
    9
    5
    4
    1
    7
Date Rating
Columbus, Ohio
Top Contributor
57 reviews 57 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 21, 2013

All-in-all it was a good stay. The staff was extremely friendly, pleasant and nice. The room was very basic. No desk or work station. There was an area on the end of the counter from the kitchenette (with 2 bar stools) to work off of - but I MUCH prefer a desk with a little more room. The bed was... More

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Manager-BKL, Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review
January 22, 2013

Dear TravelScout56. Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed your stay. I do want to apologize that you where not told during check in that we keep dish soap down at the desk but we do not provide paper towels. I also want to let you know in the... More

North Olmsted, Ohio
1 review
5 of 5 stars Reviewed December 19, 2012

As a single female that needed last minute accommodations for myself and my dog, I would highly recommend the Homestead. The staff was not only friendly, but they gave my dog treats when ever we walked past the desk. The room and bathroom could have been cleaner, but I have higher standards than the average person. Otherwise, it was quiet,... More

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Manager-BKL, Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review
December 20, 2012

Dear Molly H, I appreciate you taking the time to write such a wonderful review about your stay with us. I'm so pleased to hear that we made your stay a "Home away from Home" here at Extended Stay America. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

cleveland
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed October 11, 2012

i think one star represents being clean. this was not! smelled like pee. seriously! curtains didn't close tight on the first floor. old toilet seat looked like a "yellow ring" on the inside. mystery stain on side of bedside table. blue tinge to grout around sink. black grout around shower. got a rash on my neck despite "clean looking" sheets.... More

Was this review helpful? Yes 2
Manager-BKL, Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review
October 12, 2012

Dear clevelandlaura, I received a copy of your review, and wanted to take a moment to personally respond. The room condition you described is not acceptable, and I sincerely apologize for your experience. I am going to go over your comments with the team to ensure that these types of issues does not happen again in the future. I appreciate... More

North Olmsted, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed October 4, 2012

This is an extended stay hotel so you have to know to ask for shampoo and a hair dryer. Thats why the three rating. Otherwise very clean and home like. Quiet. They could use a mattress pad that is fitted so it doesn't wrinkle under. Very friendly staff. Close to good eateries and shopping.

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Manager-BKL, Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review
October 5, 2012

Dear Dave C , Thank you for taking the time to write a review of your stay. I'm so pleased to hear that enjoyed your stay with us. We pride ourselves on providing a clean and comfortable room at a great price. Yes we do offer shampoo and other amenities at the front desk on request. Doing so allows us... More

Battle Creek, Michigan
1 review
5 of 5 stars Reviewed September 7, 2012

i was very happy with our room when looking for a hotel in ohio i read reviews on this hotel and was not sure, but im so glad i didnt listen to all the bad comments because we were very happy with our room ,the staff were very friendly, our room was very clean everything we needed was there,flat screen... More

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Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review
September 10, 2012

Patricia - Thank you so much for your glowing review of our hotel. I was glad to read that the hotel staff provided you with great service during your stay with us. We pride ourselves on providing a clean and comfortable room at a great price. I am happy that we did just that for you. Plus, we love to... More

north olmsted
1 review
5 of 5 stars Reviewed August 17, 2012

The extended stay hotel is affordable and they clean your room (inc. new sheets, soap, towels, toilet paper, etc.) once a week without additional charge. It is a nice place to stay for a reasonably economical price (40$/night). They have even upgraded TV sets to flat screen with hdmi and vga inputs so that computers can be connected to display... More

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Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review
August 22, 2012

Thank you so very much for taking the time to review your stay with us. We pride ourselves in providing each of our guests with a clean, comfortable room at an exceptional rate. We take great satisfaction in knowing that we did just that for you and your family. The next time you are in the area, please give us... More

Berkley, Michigan
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 10, 2012

Tried to stay here for 3 nights. Walked in to an empty front Lobby, had to call a number for someone to show up and check us in. Could not find remote for TV, was told its right on TV and our host stomped into room to look for the missing remote then more or less accused us of stealing... More

Was this review helpful? Yes 1
See 3 more reviews by CK0308 for North Olmsted
Manager_11525, General Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review
September 4, 2012

Thank you very much for your recent post about your stay at our hotel. I was disheartened to read your comments, but grateful for the opportunity to respond to them. The staff and I strive to provide 100% guest satisfaction. From the cleanliness of the room to the professionalism of those who work at the property, we understand that our... More

Crystal Lake, Illinois
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 9, 2012

Watch what you pay here. It's not bad, but it's not very good either. First the good: everything in our room was in good repair and working order. Clean too. Dish soap was at the front counter on request. The location is phenomenal for the suburbs—there's a brand new Walmart that's opened just across the street. The neighborhood is safe... More

Was this review helpful? Yes 1
ChristopherTM, Manager at Extended Stay America - Cleveland - Airport - North Olmsted, responded to this review
July 18, 2012

Dear Cable_Hogue, I recently received a copy of your review of the Homestead Cleveland - Airport - North Olmsted. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere... More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 3, 2012

I ended up staying here through Priceline's Express Deals for a little over $50/night. I arrived around 9:30 p.m., and the desk clerk (I think her name was Janet) was friendly very thorough in explaining everything about the hotel. The room was large, with a fridge, range, and microwave, as well as pots, pans, utensils, etc. I didn't end up... More

Was this review helpful? Yes 2
Management response:
July 11, 2012

Dear Boston Road Tripper, Thanks so very much for the positive review of your recent stay at Homestead Studio Suites. We know that you had several hotel options in the North Olmsted area, and we are honored that you chose to stay with us. As you note, our rooms come with kitchens, which is why many of our guests share... More

disneydream2
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 23, 2012

Stayed here last week. Had a few small issues but the manager Carla took care of the situation and was very quick with handing things. I cannot give a bad review based on something that was taken care of in a timely manner. I would stay here again. Janet at the front desk is not a people person but it's... More

Was this review helpful? Yes
Management response:
July 11, 2012

Dear disneydream2, I recently received a copy of your review of the Homestead Studio Suites, North Olmsted, and as the property owner, I would personally like to offer you my sincerest apology. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is... More

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Additional Information about Extended Stay America - Cleveland - Airport - North Olmsted

Also Known As:
Homestead Cleveland North Olmsted
Extended Stay America - Cleveland - Airport - North Olmsted Ohio
Address: 24851 Country Club Boulevard, North Olmsted, OH 44070 (Formerly Homestead Studio Suites)
Region: United States > Ohio > North Olmsted
Amenities:
Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in North Olmsted
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Cleveland - Airport - North Olmsted
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