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Courtyard by Marriott Cleveland Airport/North

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24901 Country Club Boulevard, North Olmsted, OH 44070
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Courtyard by Marriott Cleveland Airport/North
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Courtyard by Marriott Cleveland Airport/North
Courtyard by Marriott Cleveland Airport/North
Courtyard by Marriott Cleveland Airport/North
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35 Reviews from our TripAdvisor Community

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Traveler rating
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    14
    5
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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New Jersey
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Came to see family and look for real estate. Hotel was hopping with children traveling sports teams. The front desk was great and put me in the quiet zone away from the commotion. The room was just ok. Missing shampoo/conditioner and very weak hair dryer. Bed was comfy. Very loyal Marriott travel customer and meeting planner. Good for a short... More 

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Ann Arbor, Michigan
Level Contributor
117 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 392 helpful votes
3 of 5 stars Reviewed 1 week ago

It is your normal Courtyard by Marriott in items of service, room size, and amenities. This hotel offers travelers a small indoor swimming pool, hot tube, and free wifi. The gym is tiny with two treadmills, two elliptical machines, and some free weights. We stopped for a one night stay as part of a vacation trip in late November 2014.... More 

Was this review helpful? Yes 1
Maisha B, Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Dear Sir, Thank you for taking the time to share your recent experience at the Courtyard Cleveland Airport North. Be assured, your comments have been shared with the team. We do hope that we may be permitted to serve you in the future should your travels bring you back to North Olmsted area. Kind Regards, More 

Troy, MI
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is one of the better Courtyards I have stayed at. As a Platinum member, I see my share of different hotels in different cities. This one is in the upper level of Courtyards (but obviously not a Ritz or JW). The room was extremely clean and fresh. I liked the modern décor and color scheme. The sofa was really... More 

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new york
Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stay at many hotels each year and selected this Courtyard on our way to Columbus based on brand reputation. Check in without reservations was easy even though it was late in the evening. Lobby is clean and front desk staff was quick about checking us in. AAA discount was only $6 and barely made it worth while. We paid... More 

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Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for taking the time to write a review of your impressions and experience at our property. A great guestroom experience at our hotel is a key priority, I apologize that your guestroom and the view from its location fell short of your expectations. I have shared your comments with our housekeeping team members and we will work to... More 

Cincinnati, Ohio
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is by far the best hotel I've stayed at in years. We'd simply reserved a double queen bed room. We check-in, get to the room and hello bonus perk of a private balcony! The room was spotless, beds super comfortable. The only detriment was the AC/heater unit for our room was kind of busted unfunctional. Hotel staff tried to... More 

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Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for your review! It is always a pleasure to know that our team provided a wonderful experience for our guests. I will be sure to share this with our team. We strive to provide a seamless product and service to our guest; when it does not occur, we appreciate it being brought to our attention as well as... More 

Jacksonville, Florida
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 20, 2015

This location is not close to the airport it is some distance away 5 miles or so but a great place to stay. The staff is always helpful and polite and works with me well whenever I have a special request. Great place to stay I have stayed at this location several times always a good experience.

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Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for taking time to write such a kind review of our hotel. It is always great to be able to share with our team member’s how their service is appreciated by our guest! We thank you for choosing our hotel for your stay and hope to serve you again in future travels to the Cleveland area. Kind regards, More 

Plainfield, Indiana
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 11, 2015

Stayed here for a wedding in a king room with a sofa bed. There were three of us in the room. The sofa bed pretty much took up the room, which wasn't a big deal to us because we didn't spend much time in the room but may be an issue for others. In the room there is also a... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 13, 2015

Booked this location due to special rate that included shuttle to company party. Upon our arrival 30 minutes before shuttle was to leave, we found out that shuttle was not being offered to party. Ugh!!! When we were told this at check-in, I wanted to walk out and my husband reminded me we had to hurry and leave to get... More 

Was this review helpful? Yes 1
Maisha B, Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Dear Deamm03, Please accept my sincere apology to you and your spouse for the frustration you both experienced during check in. I realize we cannot replace the special night out you had planned, for that I apologize as we were unable to honor your shuttle request. We do offer a shuttle service to the Airport as well as local area... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 1, 2015

If you like to party this place is the place to stay. If you are into sleep it is not. There was a full blown party on the 3rd floor in the hallway with coolers and the whole bit. When we left that morning there were beer bottles even up the steps. Lobby features a bar. Not a family atmosphere.... More 

Was this review helpful? Yes 1
Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Dear Blake, Thank you for taking the time to let us know about your recent experience. Please accept my sincere apologies for the disturbance and inconvenience you experienced. The issues you encountered are certainly not in keeping with our high standards of excellence. We strive to provide the best in customer service and lodging experiences for all hotel Guests. When... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 4, 2015

The manager at this Courtyard really tries to provide an personal, professional customer experience. The cafe staff is quite unprofessional, however: needs some serious training and help with understanding or following efficient processes. The will is there, the knowledge is not. Nice rooms, very clean. Cleveland had just had snow, but this parking lot really needed attention. Ice, snow and... More 

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