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Courtyard by Marriott Cleveland Airport/North

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24901 Country Club Boulevard, North Olmsted, OH 44070
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Courtyard by Marriott Cleveland Airport/North
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Courtyard by Marriott Cleveland Airport/North
Courtyard by Marriott Cleveland Airport/North
Courtyard by Marriott Cleveland Airport/North
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38 Reviews from our TripAdvisor Community

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7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ohio
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Hotel and staff were attentive and accommodating. Rooms were ready early for out of town guests to freshen up before the wedding. Complimentary shuttle to and from reception venue was greatly appreciated by all those attending! Thank you so much for a perfect weekend!

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New York City, New York
Level Contributor
423 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 1 week ago

So I was finally convinced to sign up for Marriott rewards on this trip. I heard it is one of the better programs. My two night stay here was good. The room was clean and accommodating. The bed linens were sort of thin. The Paul Mitchell bath amenities are a bonus. We had coffee and fruit in the dining area... More 

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Toronto, Canada
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I wish there was consistency in this brand as I do like this brand. This hotel is disappointing. Check-in was pleasant and efficient. Room was very disappointing. I drew the short straw and did not get a balcony as others in our group did. The room is dark. Washroom is the most disappointment with a floor that was dirty and... More 

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Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for taking the time to write your review and provide feedback. I appreciate you giving your impression of your product experience and the service you received during your stay. The issues described are certainly not typical or to standard, yours or ours. While I realize it is too late to correct the issues during your stay, please know... More 

New Jersey
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Came to see family and look for real estate. Hotel was hopping with children traveling sports teams. The front desk was great and put me in the quiet zone away from the commotion. The room was just ok. Missing shampoo/conditioner and very weak hair dryer. Bed was comfy. Very loyal Marriott travel customer and meeting planner. Good for a short... More 

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Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for taking the time to write a review of your experience. It is this type of feedback that allows us to be better host and hostesses. As we strive to provide the best in service and lodging accommodations and when this does not occur, we are disappointed as well. Please accept my apology that your guest room was... More 

Ann Arbor, Michigan
Level Contributor
127 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 409 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is your normal Courtyard by Marriott in items of service, room size, and amenities. This hotel offers travelers a small indoor swimming pool, hot tube, and free wifi. The gym is tiny with two treadmills, two elliptical machines, and some free weights. We stopped for a one night stay as part of a vacation trip in late November 2014.... More 

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Maisha B, Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Dear Sir, Thank you for taking the time to share your recent experience at the Courtyard Cleveland Airport North. Be assured, your comments have been shared with the team. We do hope that we may be permitted to serve you in the future should your travels bring you back to North Olmsted area. Kind Regards, More 

Troy, MI
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 4, 2015

This is one of the better Courtyards I have stayed at. As a Platinum member, I see my share of different hotels in different cities. This one is in the upper level of Courtyards (but obviously not a Ritz or JW). The room was extremely clean and fresh. I liked the modern décor and color scheme. The sofa was really... More 

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new york
Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 2, 2015

We stay at many hotels each year and selected this Courtyard on our way to Columbus based on brand reputation. Check in without reservations was easy even though it was late in the evening. Lobby is clean and front desk staff was quick about checking us in. AAA discount was only $6 and barely made it worth while. We paid... More 

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Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for taking the time to write a review of your impressions and experience at our property. A great guestroom experience at our hotel is a key priority, I apologize that your guestroom and the view from its location fell short of your expectations. I have shared your comments with our housekeeping team members and we will work to... More 

Cincinnati, Ohio
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 1, 2015

This is by far the best hotel I've stayed at in years. We'd simply reserved a double queen bed room. We check-in, get to the room and hello bonus perk of a private balcony! The room was spotless, beds super comfortable. The only detriment was the AC/heater unit for our room was kind of busted unfunctional. Hotel staff tried to... More 

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Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for your review! It is always a pleasure to know that our team provided a wonderful experience for our guests. I will be sure to share this with our team. We strive to provide a seamless product and service to our guest; when it does not occur, we appreciate it being brought to our attention as well as... More 

Jacksonville, Florida
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 20, 2015

This location is not close to the airport it is some distance away 5 miles or so but a great place to stay. The staff is always helpful and polite and works with me well whenever I have a special request. Great place to stay I have stayed at this location several times always a good experience.

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Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for taking time to write such a kind review of our hotel. It is always great to be able to share with our team member’s how their service is appreciated by our guest! We thank you for choosing our hotel for your stay and hope to serve you again in future travels to the Cleveland area. Kind regards, More 

Plainfield, Indiana
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 11, 2015

Stayed here for a wedding in a king room with a sofa bed. There were three of us in the room. The sofa bed pretty much took up the room, which wasn't a big deal to us because we didn't spend much time in the room but may be an issue for others. In the room there is also a... More 

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