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Courtyard by Marriott Cleveland Airport/North

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24901 Country Club Boulevard, North Olmsted, OH 44070
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Courtyard by Marriott Cleveland Airport\/North
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41 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Medina, Ohio
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We were just there this past weekend August 22 for two days for wedding. The rooms were very clean and nice I do recommend asking for a room with a balcony. But the service staff was incredible easy to work with and even let us check into our room early. Close to great Northern Mall and all kinds of restaurants... More 

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a wedding over the weekend. Room was very clean and lobby was nice! staff was friendly but could have been more helpful by letting us know we had to sing up for the shuttle service to the reception. Bathrooms by the lobby could use some updating as well. Other than that, it was a nice place to... More 

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for one night for a wedding. Enjoyed free shuttle to reception. Room was very modern, very comfy king bed. Nice big couch, big desk and TV. Bathroom could use updates, not as modern as bedroom. Starbucks in lobby very convenient!!!! Would absolutely stay again.

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Ohio
2 reviews
5 of 5 stars Reviewed July 24, 2015

Hotel and staff were attentive and accommodating. Rooms were ready early for out of town guests to freshen up before the wedding. Complimentary shuttle to and from reception venue was greatly appreciated by all those attending! Thank you so much for a perfect weekend!

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New York City, New York
Level Contributor
432 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed July 16, 2015

So I was finally convinced to sign up for Marriott rewards on this trip. I heard it is one of the better programs. My two night stay here was good. The room was clean and accommodating. The bed linens were sort of thin. The Paul Mitchell bath amenities are a bonus. We had coffee and fruit in the dining area... More 

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Toronto, Canada
Level Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
2 of 5 stars Reviewed July 7, 2015

I wish there was consistency in this brand as I do like this brand. This hotel is disappointing. Check-in was pleasant and efficient. Room was very disappointing. I drew the short straw and did not get a balcony as others in our group did. The room is dark. Washroom is the most disappointment with a floor that was dirty and... More 

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Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for taking the time to write your review and provide feedback. I appreciate you giving your impression of your product experience and the service you received during your stay. The issues described are certainly not typical or to standard, yours or ours. While I realize it is too late to correct the issues during your stay, please know... More 

New Jersey
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 5, 2015

Came to see family and look for real estate. Hotel was hopping with children traveling sports teams. The front desk was great and put me in the quiet zone away from the commotion. The room was just ok. Missing shampoo/conditioner and very weak hair dryer. Bed was comfy. Very loyal Marriott travel customer and meeting planner. Good for a short... More 

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Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for taking the time to write a review of your experience. It is this type of feedback that allows us to be better host and hostesses. As we strive to provide the best in service and lodging accommodations and when this does not occur, we are disappointed as well. Please accept my apology that your guest room was... More 

Ann Arbor, Michigan
Level Contributor
134 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 276 helpful votes
3 of 5 stars Reviewed June 29, 2015

It is your normal Courtyard by Marriott in items of service, room size, and amenities. This hotel offers travelers a small indoor swimming pool, hot tube, and free wifi. The gym is tiny with two treadmills, two elliptical machines, and some free weights. We stopped for a one night stay as part of a vacation trip in late November 2014.... More 

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Maisha B, Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Dear Sir, Thank you for taking the time to share your recent experience at the Courtyard Cleveland Airport North. Be assured, your comments have been shared with the team. We do hope that we may be permitted to serve you in the future should your travels bring you back to North Olmsted area. Kind Regards, More 

Troy, MI
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed June 4, 2015

This is one of the better Courtyards I have stayed at. As a Platinum member, I see my share of different hotels in different cities. This one is in the upper level of Courtyards (but obviously not a Ritz or JW). The room was extremely clean and fresh. I liked the modern décor and color scheme. The sofa was really... More 

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new york
Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed June 2, 2015

We stay at many hotels each year and selected this Courtyard on our way to Columbus based on brand reputation. Check in without reservations was easy even though it was late in the evening. Lobby is clean and front desk staff was quick about checking us in. AAA discount was only $6 and barely made it worth while. We paid... More 

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Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for taking the time to write a review of your impressions and experience at our property. A great guestroom experience at our hotel is a key priority, I apologize that your guestroom and the view from its location fell short of your expectations. I have shared your comments with our housekeeping team members and we will work to... More 

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