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Courtyard by Marriott Cleveland Airport/North

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24901 Country Club Boulevard, North Olmsted, OH 44070
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1 room 1 adult
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Courtyard by Marriott Cleveland Airport\/North
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51 Reviews from our TripAdvisor Community

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Pittsburgh, Pennsylvania
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 29, 2015

The room I was in was recently renovated. It did not face the highway so I did not have the noise issue that other reviewers dealt with. I did however hear noise from the hallway and even the toilets flushing in the rooms around mine. Nevertheless the hotel was in a great location (right off the highway), clean, and recently... More 

Helpful?
Thank psubloch
Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Cleveland Airport North. We do hope that we may be permitted to serve you in the future should your travels bring you back to North Olmsted area. Kind Regards, More 

Tulsa, Oklahoma
1 review
2 of 5 stars Reviewed December 28, 2015 via mobile

I stay in Courtyards often and some are just getting run down. This is one of them. The rooms are loud as you hear everything going on in the hall and conversations in the next room. Windows are thin as well and provide little insulation from road noise. Twice I've stayed here and the heater works in either full-on or... More 

Helpful?
Thank Matt J
Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Dear Matt, Thank you for taking the time to share your recent experience at the Courtyard Cleveland Airport North with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 9, 2015 via mobile

Rented the meeting room for a family party. Staff was very courteous and helpful. Can't say enough about this beautiful hotel. The location is ideal also...close to the airport (with free shuttle service) and mall shopping.

Helpful?
Thank Mary G
Tyler, Texas
2 reviews
2 of 5 stars Reviewed November 20, 2015 via mobile

Don't book a room on the freeway side. Very noisy. Interior is very dated. Sheets were worn and bed had a mattress that was lower on one side.... Meaning it needs a new one. I don't recommend this hotel if you need to sleep. I felt dirty when I left.

Helpful?
Thank Jon S
Maisha B, Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Dear Jon, Thank you for taking the time to complete a rewview and share your experience. Please accept my sincere apologies for the issues you experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. I appreciate you sharing your feedback. I use this feedback as a way to better our service... More 

Monticello, Minnesota
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed November 4, 2015

The room was clean and the individuals working were very friendly. My only compliant was that the shuttle seemed to take excessively long both from and to the airport but the shuttle drivers were so friendly it made up for the wait. Walking distance to several restaurants and Walmart.

Helpful?
Thank hest0405
Fairfield, Ohio
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 19, 2015

My wife and I have family that lives in North Olmsted. We have stayed at all the hotels near Great Northern Mall, and this is our favorite. I can sum it up by saying it is comfortable. Nice, firm beds. Spacious rooms. Decent shower flow. Quiet. Very nice lobby area, with computer work space. Small restaurant with not too high... More 

Helpful?
Thank HDS1
Erie, Pennsylvania
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 6, 2015 via mobile

We stayed here tues sept.29th for one night. We used the park and fly and the shuttle service. We usually stay at the airport Marriott when we fly out of Cleveland but they were booked so we decided to try out the courtyard . We actually found that we preferred the location. There is a mall,Walmart, and lots of restaurants... More 

Helpful?
Thank Rlcassano
Deerfield, IL
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 25, 2015

You know what you're going to get when it comes to Courtyard Inns. They've always been consistent regardless of the location and this one was similarly. Check in was easy enough, though the person handling my check in at first wanted to charge me for my pre-paid room. I went to my room and found that it smelled like a... More 

Helpful?
Thank Dan L
Skaneateles, New York
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed September 21, 2015

We stayed here for one night while in Cleveland for a friend's surprise birthday party. The hotel was in a great location, easily reached off of Route 490 in the western suburb of North Olmsted, near the airport. It was near shopping and restaurants too. The rooms had been redecorated not too long ago in a decor and color scheme... More 

Helpful?
Thank traveler120483
Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Thank you for taking the time to write a review of your experience. My apology, that your stay was less than exceptional. We use this feedback to better our service and products. We will follow up with our digital cable providers to troubleshoot and ensure we correct the television signal / reception issue in which you described as well as... More 

St.Louis, MO
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 6, 2015

This is a typical Courtyard - Looks the same, feels the same and is laid out the same as most Courtyards. Pleasant and familiar. That is until you get the room I got on the second floor. This hotel is used by the Cleveland Clinic to conduct sleep disorder testing and I was given the room right across the hall... More 

Helpful?
Thank St_Louis_MOD88
Maisha B, General Manager at Courtyard by Marriott Cleveland Airport/North, responded to this review

Dear Sir, Thank you for taking time to post a review of your stay. We value all guests and strive to provide the best in service and accommodations, when this does not occur I appreciate this being brought to my attention so that proper corrections can be made. Please accept my sincere apology for the negative experience during your stay... More 

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