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Courtyard Canton

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4375 Metro Circle NW, North Canton, OH 44720
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Courtyard Canton
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186 Reviews from our TripAdvisor Community

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Traveler rating
    105
    64
    13
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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North Canton, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Courtyard Canton is a great place to host a business workshop. Falishia and staff provided excellent service before and during our event this past week. What impressed me was that every single employee that I had contact with was very proud of their facility and expressed their appreciation of our business. The hotel looked wonderful with their recently completed... More 

Was this review helpful? Yes
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear Vgrape, Thank you for taking the time to share your experience on TripAdvisor about your event at our hotel and thank you for your kind comments about Falishia, Delores and the rest of the staff. Indeed, we are all proud of the renovation and new look of our hotel and enjoy showcasing it to our guests. Your business is... More 

5 of 5 stars Reviewed 1 week ago

This is a fabulous hotel, with tons of restaurants, stores, and other activities for miles in any direction. We had done a mobile check-in, so when we got there Larry had our keys ready to go which made for a fast and hassle-free check-in. He was very friendly and a breath of fresh air. The pool was fabulous, very spacious... More 

Was this review helpful? Yes
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear Brittney W., Thank you for your kind comments about our hotel and staff and for taking the time to share your experience on TripAdvisor for others to see. Larry, Heather and Andrew will appreciate your acknowledging them as they are true testaments to what we do everyday. I'm glad to know that you were able to use all of... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here overnight on family trip after visiting NFL Hall of Fame. The room was clean and fine, what you'd expect from a Courtyard. The staff was kind and personable. The down side was we had to evacuate for a fire alarm around 1:00 in the morning; however, the fire department and police responded within 5 minutes and management... More 

Was this review helpful? Yes
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear sal23ncc, Thank you for sharing your experience of your stay with us and for recognizing our staff and hotel for the professionalism that we try to show every day. You're absolutely right in acknowledging that other guests are not as respectful of the other guests in the hotel and that everyone was inconvenienced by their thoughtless actions. However, I... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Sharon is awesome she treats you like a friend. Great personality. Good drinks reasonable price. I will be back. Had a great time watched sports drank . Sharon treated us very good makes you want to come back

Was this review helpful? Yes 1
jeffhach, Manager at Courtyard Canton, responded to this review

Dear fbosch7, Thank you so much for your kind words about Sharon and our hotel. It's always nice to have our associates acknowledged and I know Sharon will appreciate your comments and for your taking the time to share your experience on TripAdvisor. Thank you for being our guest and thank you for your business! More 

Dayton, Ohio
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed here with her softball team. The hotel is near a mall and numerous chain restaurants. It is also easy to access I-77. Checking in/out was quick and simple. A small shop next to the front desk made it easy to grab a drink or snack on our way to our room. Our room's furnishings were... More 

Was this review helpful? Yes
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear marybogan, Thank you for taking the time to share your experience about your stay at our hotel on TripAdvisor. We appreciate all of your kind comments and I'm pleased to know that you enjoyed our facilities, the breakfast that was prepared for your group and your acknowledgment of the service your received. I apologize for the sock you found... More 

Providence, Rhode Island
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised at how wonderful my stay was at the Courtyard Canton. Their new Bistro restaurant was awesome! I ate there both nights of my stay. The bar was full and it looked like a fun place to hang out. There is a "happy hour" every evening too! Try the Bistro Burger...it's really quite good! Breakfast was amazing... More 

Was this review helpful? Yes
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear PVRDI_JR, Thank you for your "pleasant" review of your experience with our hotel and for all of your nice words about our facilities, staff and services. Our entire staff works very hard to ensure that all of our guests have a pleasant stay and they all appreciate the acknowledgement that you have shared. Thank you for your business and... More 

Westminster, Maryland
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a must trip for young and old---The Marriott courtyard is located just off of interstate 77--everything about this courtyard is special---easy to find--plenty of parking and very close to anything you may need---within 3 miles of the Hall of Fame (in fact the next exit). The staff at the courtyard were helpfull in many ways. Front desk efficient... More 

Was this review helpful? Yes
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear vicdepaula, Well, I must say I think you mentioned all of the highlights in Canton! Thank you very much for your recognition of our staff, hotel and all of the things that Canton has to offer. We appreciate your taking the time to share your experience on TripAdvisor and appreciate your business. Thank you for staying with us and... More 

Akron, Ohio, United States
2 reviews
5 of 5 stars Reviewed June 27, 2015

Cannot say enough great things about this hotel and their staff. Falishia was our wedding coordinator and she went above and beyond with everything for our big day. She was professional and fun to work with, responded to emails practically immediately, and was always available to answer questions. She had great ideas for the reception and was accomodating to out... More 

Was this review helpful? Yes
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear Haley P, I'm equally wowed by your eloquent review of our hotel, Falishia and the rest of staff! Thank you so much for sharing your experience on TripAdvisor and for allowing us to serve you on your big day. It's nice to know that all went so well for you and that you had the opportunity to enjoy your... More 

2 reviews
4 of 5 stars Reviewed June 26, 2015

I was in Akron for business however, I have previously stayed at the Courtyard in Canton and it had everything I wanted for a business trip. My return visit did not let me down. I was warmly welcomed by Miranda (every member of the staff is very helpful and friendly), room was clean, and there are a number of restaurants... More 

Was this review helpful? Yes
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear PR4000, What a pleasure to read about your experience at our hotel and thank you for your recognition of our staff and their helpfulness. We appreciate your repeat business and look forward to the opportunity to serve you again on future travels. Thank you for sharing your experience on TripAdvisor and thank you again for choosing our hotel. More 

1 review
5 of 5 stars Reviewed June 26, 2015

I stayed here last week because my power went out! Great choice the room was extremely clean, from the bathroom to the bedroom nothing was out of place not a trace of hair or dust ☺. I was greeted with a personal note from the housekeeper in my room ! I would definitely stay here again !

Was this review helpful? Yes
jeffhach, General Manager at Courtyard Canton, responded to this review

Dear Tracy W. Losing your power is such an inconvenience and I can only imagine how difficult that was for you. However, I'm glad your outage brought you to our hotel and that we had the opportunity to lessen your inconvenience. Thank you for your kind words about our hotel and if another storm blows through, we'd be happy to... More 

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