I had a reservation but had to cancel due to bad weather When I called I was told that everything was taken care of,then the charge appeared on my credit card. When I called about it, they had no recollection of the phone call. To make a long story short, I had to fax then a copy of my outgoing... more

Got a One Room suite for $72.00/night. Just remodeled. Flat Screen TV, Huge Room, Frig & Microwave. Just wonderful. Hotel staff was pleasant and offered suggestions to change my reservation to meet my family needs. Breakfast was ok. But again, for the price, I did not complain. Went to the NFL Hall of Fame which was about 5 minutes away.... more

As far as amenities go, this is a nice place to stay when visiting the Pro Football Hall of Fame as we did. Location is good and convenient. The problem came with our check out. The hotel double billed us for the rooms which caused banking problems for me. The General Manager admitted the error, but refused the responsibility for... more

Stayed there for complete weekend and picked it due to cleanliness. My bf was greatly impressed, completely clean, great beds, and no creaks on the beds! Did not get room service as I don't feel the need for them to change my towels everyday one you can reuse and then unmake the bed the moment you get back. The weekend... more

I stayed at this hotel for "4" days. The staff there were more than excellent from the front desk, breakfast servers, housekeeping, and Mgr. They went above and beyond their duties to make me comfortable and give any assistance possible. Even though this is a non- smoking hotel (i'm a smoker) I found the rooms pleasant and comfortable. I will... more

We stayed three nights for the Alive concerts in Canal Fulton. We had a great stay. The indoor pool and hot tub were both clean- although the pool was a little too cold for me! However, my children enjoyed it. We were allowed to check-in early and in doing so, I was able to pick another room across the hall... more

I booked 6 rooms for 2 nights for our high school swim team a year in advance of the 2008 State Swim Championships. Our team was moved from Division II to Division I in January, and although we swam well, no athlete qualified for Divsion I competition....and in the shock of it all, I forgot to cancel our reservations!!!! I... more

One of the WORST stays of my life. We checked in on 12/26/07 and was surpose to stay till 01/01/08. The staff was so bad we checked out early and moved to the Marriott. First night there was okay. Second day. No room service had to go get our own towels even after we called repeatedly to front desk. Next... more

Book this hotel 2 weeks before the Ohio High School football playoffs. Recieved my confirmation numbers on 3 rooms and front desk clerk said manager would contact me about my rooms. Called the week of playoffs to check on my reservations. Front desk clerk said manager had canceled my reservation. I didn't receive any information on this cancelation. Now that... more