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All 3 Newark hotels

Courtyard by Marriott Newark Granville

3.0 of 5 Hotel   |   500 Highland Blvd., Newark, OH 43055
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77%
Ranked #2 of 3 hotels in Newark
A recent review
4 of 5 stars reviewed 2 weeks ago
kyspiderguy Louisville, Kentucky
  • Reviews (81)
  • Photos (32)
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  • Room tips (20)
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81 people have reviewed this hotel

Traveler rating
    34
    27
    10
    6
    4
See reviews for
24
10
9
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Cleveland, Ohio
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The room could have used more cleaning attention (vacuuming) because I found 2 spiders and other dead insects by the patio door. The rest of the room appeared clean as did the lobby and pool areas. The entry keys were problematic but the staff attempted to rectify the problem. The property is right next to the highway, a McDonalds, and... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Teresa N, We sincerely regret your experience. This is definitely not up to our standards and we are constantly working on improving the quality of service provided. I have taken note and wish to thank you for all your valuable comments regarding the cleanliness of the room, coffee in the lobby and air-conditioning noise. These are of great importance... More

Louisville, Kentucky
Contributor
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a conference at the local college and stayed here for 5 days. The was CLEAN and the staff's customer service was superior. I travel quite a bit, so it surprised me that I constantly saying to myself "WOW, they are really friendly here". I used the pool and work out center, never crowded and just like the room... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

I’m so glad you enjoyed our clean rooms, convenient location and friendly staff! Incredible reflections like yours allow us to monitor and improve our guest experience. Thank you for taking the time to write a review, and we hope to see you on a return visit. Best, Thomas Mate, GM More

Dickeyville, Wisconsin
Contributor
19 reviews 19 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice place. Staff was very nice and accommodating. The rooms and lobby area were very clean. The pool was a good size. Would definitely stay here again. Is in walking distance to a couple of restaurants.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Thank you for your kind review! We’re pleased to hear our nice rooms and accommodating associates made for an enjoyable stay; I look forward to sharing your feedback with the team. It was a pleasure to host you. Please plan to visit us again the next time you travel to the area. Best, Thomas Mate, GM More

Rockford
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 2, 2014

Nice hotel, but the manager (Stacy) should be fired. Our refrigerator did not work on the first day of our stay and we lost $25 food. I was told a manager would call me back before we checked out two days later and that never happened. At checkout, the clerk refused to give me a $25 credit. Days later, after... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Mbenham2, Thank you for your review. I’m glad we were able to resolve the situation. I hope you consider staying with us again in the future. Sincerely, Thomas Mate, General Manager More

Leesport, Pennsylvania
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 1, 2014 via mobile

We stayed here two nights in late May 2014. The place is very lovely and well cared for. Our room was quite good,very clean, with excellent beds and linens. This hotel seems to be a favorite of business people coming to the area, and for good reason. The staff here all go out of their way to make sure you... More

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ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Strive49, We appreciate your kind comments and recommendations of Courtyard Newark to other viewers. We're thrilled to know the excellence in service and cleanliness that you experienced made for a comfortable stay. Please plan to visit us again the next time you travel to the area. Thank you once again for writing! Kind regards, Thomas Mate, General Manager More

Warren, New Jersey
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

Staff went out of their way to make my stays with them enjoyable and friendly. The Newark Courtyard was if it was my "home away from home". Comfortable and great location to visit Denison University..

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

pbsjr9, Thank you for choosing Courtyard Newark while visiting Denison University. It's fantastic to know our staff's warm hospitality and excellent service consistently make your stays enjoyable. We're thrilled to be your "home away from home" and we hope to see you again soon. Thanks again! Kind regards, Thomas Mate, General Manager More

Mooresville, North Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 12, 2014

Stayed over for a recruiting visit to Denison University. Only about a 6 minute drive very clean hotel. Staff very helpful and friendly. No breakfast included. Would be nice for the price. Not much in area but a McDonalds next door. Marriott property that is in good shape.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Thomas C, We appreciate your review and feedback from your stay with us at Courtyard Newark. We appreciate the opportunity to serve your hotel needs while on a recruiting visit to Denison University. We're glad our friendly staff and clean hotel made for an enjoyable stay and we hope you'll visit us again in the near future. Thank you for... More

cleveland, ohio
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 28, 2014

The front desk people made you feel welcome and the lobby is lovely. The rooms are partly updated, the dresser was chipped and looked dated, the striped carpet didn't look great. Electric outlets are needed by the bedside tables. I moved the table and unplugged the clock radio so I could charge my phone. The placement of the toilet wouldn't... More

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ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

HighlandHeightsOH, Thank you for writing a review. We appreciate your compliments on the warm hospitality of our staff and comfort you experienced during your stay, as well as providing opportunities for improving our guest experience. Your feedback assists in our mission to continuously improve our property. We appreciate you choosing to stay with us and we hope you'll return for... More

Newburgh, NY
Top Contributor
88 reviews 88 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 27, 2014

On arrival 'JAY' was friendly and smiled. He was busy, but took the time to simply welcome us. Marriott used to offer this level of service, sadly many property owners don't follow through. This owner seems to care. The entire place is in good repair, clean and well kept. Like most, I would like a cup of coffee without paying... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Newburgh_NYJohn, Thank you for writing a review. We're glad you enjoyed your stay and the level of service we provided. I look forward to recognizing Jay with a special commendation for his warm hospitality. We appreciate your feedback and apologize for your disappointment with the coffee service. In addition to offering Starbucks coffee at our Bistro, guests still have the... More

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Additional Information about Courtyard by Marriott Newark Granville

Address: 500 Highland Blvd., Newark, OH 43055
Phone Number:
Location: United States > Ohio > Newark
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Newark Granville 3*
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Also Known As:
Courtyard By Marriott Newark Granville Hotel Newark
Newark Courtyard
Newark Marriott
Courtyard By Marriott Newark Granville Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
81

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