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Courtyard by Marriott Newark Granville

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500 Highland Blvd., Newark, OH 43055
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Courtyard by Marriott Newark Granville
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Courtyard by Marriott Newark Granville
Courtyard by Marriott Newark Granville
Courtyard by Marriott Newark Granville
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103 reviews from our community

Traveler rating
    45
    31
    14
    7
    6
See reviews for
32
14
12
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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English first
  • All months
    (103)
  • Mar-May only
    (15)
  • Jun-Aug only
    (33)
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    (30)
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    (25)
All months
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Suite was clean but decorated straight out of 1970! Old, tired, needs help. Heating, dry hot air, either too hot or too cold. Staff courteous and attentive. "Restaurant" is just a bistro. Sandwiches only. All in all not the best choice.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear John V, It was kind of you to note our friendly associates even though you were not satisfied with your stay overall. I'm sorry our room decor and food selections were not to your liking. The Courtyard brand has been designed to offer a modern a la carte menu in a bistro-style concept in order to provide a wider... More 

Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel was very nice, clean, easy to find at a good price. Would be nice if they offered free coffee in the lobby, they have Starbucks but it did not even open before we had to leave in the morning. There is coffee in the room, but just enough for 1/2 cup each person.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Cmichbin, Thank you for taking the time to write a review. We appreciate your business and hope to see you again in the future! Sincerely, Thomas Mate, General Manager More 

1 review
5 of 5 stars Reviewed February 11, 2015

I was very pleased with this hotel. It was clean and the staff was incredibly friendly. The front desk even offered to watch my cart and my kid (he's 9 and doesn't know a stranger) while I parked my car upon checking in. The only complaint I may have had was that there must be a leak or an unsealed... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Shama C, Thank you for your review and recommendation of our hotel and associates. I’m pleased to hear that our staff’s excellence in service made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Thomas Mate General Manager More 

Danville, Illinois
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 3, 2015 via mobile

It was by a McDonald's and a Texas road house. Also a gas station right across the street for snacks or even beer and wine. We stayed on a Thursday thru Sunday and our room was on the 2nd floor over the 1st floor pool. We could hear kids in the pool from time to time. On Friday night we... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Miethe, Thank you for your kind review. I’m happy to know your stay was pleasant and we appreciate you choosing us. Your honest feedback on areas which we can improve is welcomed and fosters change for future stays. I will be sure to share your kind comments with our entire team as they work hard to make our guests... More 

Ohio
1 review
5 of 5 stars Reviewed January 15, 2015

Great place. This is my home. I have the pleasure of staying here week after week and I couldn't be happier. It is a Marriott so you can expect that standard. The rooms are clean, the beds are soft, the food is good, the hotel is quite, the pool is nice, and it has a great location. The real treat... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Chris Y, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our modern accommodations and friendly service week after week. On behalf of our entire team, I thank you for your... More 

Murfreesboro, Tennessee
Top Contributor
92 reviews 92 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 10, 2015

Was in Newark on business. This hotel is clean. The lobby has been updated. The walls are paper thin. It measures up to the rest of the Courtyard hotels. It is walking distance to McDonalds, Texas Roadhouse and the duchess gas station if you have a hankering for snacks. The beds are hard, but the pillows are soft. Flat screen... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Vetskidog, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again... More 

Fair Hill, MD
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 28, 2014

Came to stay for a funeral. They immediately offered a special bereavement rate. The rooms were clean and well kept. We asked if it was possible to use a meting room for dinner. One had just been used and the cleaned it immediately and gave it to us for the rest of the night. The front desk staff were friendly... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Chris K, Thank you for taking the time to share your experience with us. It’s wonderful to know our staff left a lasting impression with you through their kindness and warm hospitality. I’m pleased we could add a little comfort during this difficult time so you could enjoy your stay and a good night’s rest. We’re happy to have... More 

Struthers, Ohio
2 reviews
5 of 5 stars Reviewed December 27, 2014

Staff was friendly and professional. Room was clean and quiet. Was in town to spend the holiday with my granddaughters. The staff made me feel welcome. I had a room at the end of the hall, so no traffic. Very peaceful.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear SuW4, We appreciate having the opportunity to host you over the holidays. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Thomas Mate General Manager More 

Vienna, West Virginia
1 review
5 of 5 stars Reviewed December 6, 2014

We stayed at the Courtyard for Christmas 2013 while visiting our son who lived in Granville. The hotel was clean and the staff excellent. This November we again stayed at the Courtyard on a less happy trip. Our son who was battling Als was admitted to the hospital which was 5 min from the hotel. We did not how long... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Becky G, Your comfort is our top priority, so I'm glad we could provide some comfort during an extremely difficult time. Thank you for taking the time to share your experience. I will certainly pass along your kind comments to our entire team. We appreciate your review and recommendation. Most importantly, we offer you our sincere condolences. May this... More 

Pittsburgh
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 4, 2014

We stayed at this hotel because my son's football team was playing Denison. We really enjoyed our stay. Our room was very clean and spacious. It is also within 5 miles or so of a lot of restaurants and retail stores (general, run of the mill kind). The only disappointing part of our stay was that upon check out, we... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear amyandbri, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and location pleasant. I'm terribly sorry for our lapse in service during your departure. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while... More 

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