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Courtyard by Marriott Newark Granville

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500 Highland Blvd., Newark, OH 43055
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Courtyard by Marriott Newark Granville
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Courtyard by Marriott Newark Granville
Courtyard by Marriott Newark Granville
Courtyard by Marriott Newark Granville
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110 Reviews from our TripAdvisor Community

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Traveler rating
    47
    33
    16
    7
    7
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34
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Milford, CT
Level Contributor
126 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am not happy with the new Courtyard practices of: No free coffee; One must pay for Starbucks coffee used but not a Starbucks venue A policeman was helpful in finding the place. It is right off the highway but my GPS ran out of battery. One can walk to several restaurants.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Travelwaves, We appreciate your feedback and apologize for your disappointment with the coffee service. The Courtyard brand offers a variety of delectable Starbucks coffee selections at our Bistro, while still offering the convenience of brewing a notable individual cup of coffee in all guest rooms. We sincerely thank you for your feedback and hope you’ll consider a return visit.... More 

Chicago, IL
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My family and I stayed here over Thanksgiving as we were visiting my sister-in-law who has since passed away. When we booked our reservation we asked for joining rooms to accommodate our kids. We arrived early enough only to find out they did not have the rooms we requested. Then, when in our rooms, we found some bugs but when... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear VacLoverChicago_IL, We appreciate you taking the time to share your experience. My heartfelt apologies for the disappointment you felt due to the room type you were assigned. We do our very best to accommodate special requests; but we can not guarantee them due to limited availability. We strive to provide every guest with a comfortable stay and we clearly... More 

West Virginia
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 4, 2015

The Crew: The Wife and I Depending on what your visiting for this place could be considered a 3.5 or 4...but for my vantage it was a 3. I have to compare it to places we've stayed at recently which hurts the overall score. The Good: First it is easy access to the four lane. Easy on and easy off.... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Blipper72, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. I'm sorry you did not find us to be a good value. We will take your comments under consideration as we continually work to improve the guest experience.... More 

Murfreesboro, Tennessee
Level Contributor
128 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 27, 2015

This hotel has been updated within the last few years. For the most part, it is clean and the staff is friendly. I don't have much negative to say about this hotel other than the walls are thin. There is no restaurant in the hotel, but the Texas Roadhouse is in the next parking lot which is walking distance. They... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Vetskidog, Your comfort is our top priority, so it’s wonderful to know your stay overall was pleasant. Thank you for taking the time to share your experience with us and future travleres. We enjoy hearing that you found our service friendly and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Thomas Mate... More 

1 review
4 of 5 stars Reviewed May 27, 2015

Hotel isn't bad near and tidy and the lady that checked me in was fantastic checking with me how the room was at a later point which made me feel good. Rooms are standard I found it clean and tidy and I actually look around at bedding couches and bathroom and this was perfectly fine. I didn't find the comfort... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Mark W, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. I'm glad you enjoyed your stay overall, but I was sorry to hear that inconsiderate guests interrupted the comfort of your stay. I appreciate you choosing our hotel while... More 

Botkins, Ohio
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 2, 2015

Lobby is very nice and modern. The front desk staff was very friendly and made sure our stay was awesome, and it was. The room was spacious, quiet and by far the softest, most comforatble bed ever. The downside was the breakfast cost. But, there is a McDonalds right accross the street. Easy access from the State Route.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear D W, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Thomas Mate General Manager More 

Newark, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015

Some notes about this reviewer. I stayed from late December 2014 thru the first week of April 2015, and I was house hunting during the stay. I've also stayed at a lot of different hotels in my career - high end thru the low end. I am just a simple guy and need very little to make me happy, but... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Josh C, It is fantastic to hear that your extended stay was enjoyable! We thank you for your compliments regarding our numerous amenities and great location, but more importantly our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback with the entire team. I appreciate you taking the time to... More 

Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed February 27, 2015

Suite was clean but decorated straight out of 1970! Old, tired, needs help. Heating, dry hot air, either too hot or too cold. Staff courteous and attentive. "Restaurant" is just a bistro. Sandwiches only. All in all not the best choice.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear John V, It was kind of you to note our friendly associates even though you were not satisfied with your stay overall. I'm sorry our room decor and food selections were not to your liking. The Courtyard brand has been designed to offer a modern a la carte menu in a bistro-style concept in order to provide a wider... More 

Columbus, Ohio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 21, 2015

Hotel was very nice, clean, easy to find at a good price. Would be nice if they offered free coffee in the lobby, they have Starbucks but it did not even open before we had to leave in the morning. There is coffee in the room, but just enough for 1/2 cup each person.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Cmichbin, Thank you for taking the time to write a review. We appreciate your business and hope to see you again in the future! Sincerely, Thomas Mate, General Manager More 

1 review
5 of 5 stars Reviewed February 11, 2015

I was very pleased with this hotel. It was clean and the staff was incredibly friendly. The front desk even offered to watch my cart and my kid (he's 9 and doesn't know a stranger) while I parked my car upon checking in. The only complaint I may have had was that there must be a leak or an unsealed... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Shama C, Thank you for your review and recommendation of our hotel and associates. I’m pleased to hear that our staff’s excellence in service made for a truly fantastic experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Thomas Mate General Manager More 

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