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Courtyard by Marriott Newark Granville

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500 Highland Blvd., Newark, OH 43055
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1 room 1 adult
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Courtyard by Marriott Newark Granville
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124 Reviews from our TripAdvisor Community

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Bengaluru (Bangalore), India
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

We were in SFO for a week in December 2012 for a business conference. While we extended our trip to go around we chose this hotel one for it's class and other important factor was for the very good pricing. The rooms were spacious with well maintained toilets and beds. It had a very good restaurant and bar. The parking... More 

Helpful?
Thank anithkumarjha
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear anithkumarjha, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Thomas Mate General Manager More 

Statesville, North Carolina
Level Contributor
113 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 2, 2015

This was our third time staying here while doing college tours. The front desk staff was nice and checked us in quickly. We had a room with a balcony, but the weather was rainy, so we didn't use it. Our room was clean, I love that the sink is separate from the toilet/shower, it helps when there are 3 people... More 

Helpful?
Thank dclmom34
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear dclmom34, Welcome back! Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location have made for enjoyable stays. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Thomas Mate General Manager More 

Lockport, New York
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed October 19, 2015

We have stay here before and found it a good place to retire for the night. This stay was a bit different. We stayed in a room that had an A/C heating unit that sounded like a WWII bomber when on . Woke us up through the night. 1 bed had a lump right in the middle. We probably could... More 

Helpful?
Thank geezer_11
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear geezer_11, Welcome back. I’m sorry to hear that noise pollution kept you from having a restful night’s sleep this visit; please forgive us. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it encourages improvements. Thank you for taking the time to share your review. We... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 9, 2015 via mobile

There are certain things I expect at hotel, especially with the Marriott brand. Unfortunately, this place didn't have many of them. Yes, it was clean and friendly front desk staff. But it lacked a thermostat with a number so I was either really hot or shivering with cold. There are no extra blankets or movie channel options.

Helpful?
Thank Robyn P
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Robyn P, Thank you for noting our clean accommodations and friendly staff even though you were underwhelmed with your stay overall. I'm very sorry for the issues you experienced with temperature control in your room. We will take your comments under consideration as we strive to continually improve our guest experience. We appreciate you staying with us and for... More 

Botkins, Ohio
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 22, 2015

We arrive, and we are greeted by a nice employee. Then after a long day of soccer, we get back and find out that the pool is closed, and the lady employee lets us know it will be open tomorrow, and then later that night, another man says it will not be open for 4 days. They need to get... More 

Helpful?
Thank D W
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear D W, I’m deeply sorry that we disappointed you with the closing of our pool for routine maintenance and for our staff's poor communication regarding this matter. This maintenance is necessary to maintain the quality of our hotel and amenities. It was kind of your to note the cleanliness of our rooms. Your comments are sincere and welcomed as... More 

Pasadena, Maryland
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 17, 2015

spacious room with free wifi ,stayed here for vacation and was able to get a great nights sleep ,parking was not a problem even located next to a major highway you had no road noise at night to disturb your sleep

Helpful?
Thank Monroe J
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Monroe J, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern amenities and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area.... More 

Columbus, Ohio
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 14, 2015

We stayed here over the weekend for a friend's wedding in the Granville area. The location was very convenient to the wedding and easy to get to. This Courtyard Marriot is typical of the chain, featuring contemporary furnishings in the lobby area and providing excellent service. We had made prior reservations and checked in with ease. All of the staff... More 

Helpful?
Thank cwhite209
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear cwhite209, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Thomas Mate General Manager More 

Cleveland, Ohio
Level Contributor
96 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed September 10, 2015

Nice place friendly staff. But I needed a razor most hotels have a courteously one for free. This place charged me $2.59 for a disposable price of junk. Boo She did apologize but that was it. I have never been to hotel where you have to pay for a loaner razor

Helpful?
Thank Bsambark
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Bsambark, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so I regret that we did not have a courtesy razor available for you. Your honest feedback on areas which we can improve is welcomed. I thank you for your time in reviewing our hotel. We hope to host you... More 

Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 9, 2015

I was in town for a work meeting at Denison. Check-in was convenient and quick. I got a spa room on the first floor which had a nice patio area out back. It has great access to the local trail system with an entrance right behind the hotel. You are really close to two fairly popular restaurants that you can... More 

Helpful?
Thank Benjamin H
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear Benjamin H, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement; this fosters change for future stays. We look forward to hosting you again. Best, Thomas Mate General... More 

Saint Paul, Minnesota
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 8, 2015

We were visiting Denison University and pleasantly found this Marriott property. The rooms are all the good things one would expect. The staff is hard working, friendly and strive to make the stay a good one. The in-house restaurant does need some work. More than 2 customers and everything slows to a crawl. McDonalds right across the parking lot offers... More 

Helpful?
Thank PSUtraveler2015
ConcordHospitality, General Manager at Courtyard by Marriott Newark Granville, responded to this review

Dear PSUtraveler2015, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. I have noted your feedback regarding our Bistro service. We appreciate your review and recommendation and look forward to... More 

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