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The Schoenbrunn Inn

Hotel website
1186 West High Avenue, P.O. Box 532, New Philadelphia, OH 44663
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48 Reviews from our TripAdvisor Community

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Traveler rating
    21
    19
    3
    2
    3
See reviews for
8
9
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (13)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (13)
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North Las Vegas, Nevada
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Left the area 57 years ago and always find it fun to come home and see friends. We always stay with you. I was very pleased to see some of the remodeling and looking forward to next year. Already have reservations for 07/16!

Review collected in partnership with this hotel

Was this review helpful? Yes
DeVon M, Social Media Manager at The Schoenbrunn Inn, responded to this review

Dear lnjmt7960, Thank you for taking the time to review your experience at The Schoenbrunn Inn! It is always a pleasure having you stay with us and we are glad you mentioned our renovations--we can't wait to show you the rest of our new look. Thanks again for staying at The Schoenbrunn Inn--we look forward to serving you again soon! More 

Pittsburgh, Pennsylvania
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Exceptionally clean and aesthetically appealing! The hotel is immaculate and set conveniently off of I-77 at the New Philadelphia / Schoenbrunn exit. The lounge is dual purposed used for a bar in the evening and transformed into a continental breakfast buffet in the morning. An enclosed 5' indoor pool boasts a sauna and a whirlpool open until midnight. There are... More 

Was this review helpful? Yes 1
DeVon M, Social Media Manager at The Schoenbrunn Inn, responded to this review

Dear shadster643, Thank you for taking the time to share your experience at The Schoenbrunn Inn with fellow TripAdvisor members and travelers! We are delighted that you enjoyed your visit and especially want to thank you for mentioning our on-site pub as well as our convenient location to many different shops, gas stations, and restaurants. It was a pleasure having... More 

Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 23, 2015

Hotel is in major need of an overhaul. Rooms need updated and cleaned properly as they have a mildewy smell. Girl at the front desk had no idea what she was doing and when she asked for help the manager acted like it was a big inconvenience. We will never stay here again.

Was this review helpful? Yes 3
SchoenbrunnInn, General Manager at The Schoenbrunn Inn, responded to this review

Thank you for taking the time to comment on your recent visit with us and for bringing these issues to our attention. I do apologize that we did not meet your expectations and deliver exceptional service. I am pleased to inform you that we are currently in the process of renovations to our hotel and I would like to offer... More 

Brunswick, Ohio
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed March 31, 2015

Wife and I just spent a weekend there for our 6th Anniversary. It was our second time there. No complaints. Staff is efficient and courteous. Room was clean and well furnished. Acceptable hot breakfast, and coffee around the clock if you don't want to mess with the tiny in room coffee maker. Nice, orderly pub, no big crowds. Next time... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 14, 2015 via mobile

Our room had pool view and was above the pub. All we could hear were the kids screaming by the pool and music from the bar. Who wants to hear all that when you are trying to get away and relax. I will never again stay at this hotel. I don't think this is a good hotel at all.

Was this review helpful? Yes 2
SchoenbrunnInn, General Manager at The Schoenbrunn Inn, responded to this review

Thank you for your comments regarding your stay with us. I do apologize your visit was not as relaxing and enjoyable as you expected it to be. Your comments are very helpful and give us great insite on what we can and will improve on to give each and every guest an exceptional experience. Thank you again and my team... More 

Lakeside Park, Kentucky
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 18, 2014

Very comparable to larger hotel chains as far as amenities go, plus a weekly "dinner on us" feature that is actually a home-cooked meal! Staff is terrific, remembers the little details, and could not be friendlier. These aren't people I just do business with; these people have become my friends.

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Wichita
Level Contributor
92 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 2, 2014

Have enjoyed our third stay here recently. Staff is so accommodating. The rooms are nice and comfortable, clean. Not to mention the flowers are gorgeous outside the lobby this year. Overall, they do a great job. Breakfast included with room is decent and has hot items. We'd stay here again when in the area.

Was this review helpful? Yes 2
SchoenbrunnInn, General Manager at The Schoenbrunn Inn, responded to this review

Thank you so much for taking the time to comment on your recent stay with us. We appreciate your positive feedback and look forward to having you back! More 

Rockville, Maryland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2014

I was there for the Fourth of July, a full hotel. The room was fine, the WIFi rapid, the pool crowded, many children, and a crowded hot tub.The desk staff were friendly and helpful, But the workout room in inadequate.

Was this review helpful? Yes 1
SchoenbrunnInn, General Manager at The Schoenbrunn Inn, responded to this review

Thank you for the wonderful comments regarding your recent stay at our property. We defiantly try very hard at making every guest valued. We appreciate our guests. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2014

We have stayed at this hotel on multiple occasions and we are never disappointed. The rooms are clean, the bedding and towels are plush, the pool and hot tub are nice, and the breakfast bar is wonderful. One of the things that we like about the hotel is that if you have a problem they do whatever they can to... More 

Was this review helpful? Yes 2
SchoenbrunnInn, General Manager at The Schoenbrunn Inn, responded to this review

Thank you so much for the positive feedback regarding your recent stay with us. We do hope you make it an annual trip and you will stay with us again. More 

Washington, Pennsylvania
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 4, 2014

We are 18th Century Living Historians who enjoy participating at the Schoenbrunn Village Trade Fair. The problem is the event is the 3rd weekend in October when the weather can be rather iffy for camping. I have a severe allergy to dogs and can not stay in most motels due to the "pet friendly" policy, as I do NOT wish... More 

Was this review helpful? Yes 1
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Room/suite (6)
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