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Schoenbrunn Inn & Suites

1186 West High Avenue, New Philadelphia, OH 44663
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Schoenbrunn Inn & Suites
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Schoenbrunn Inn & Suites
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46 Reviews from our TripAdvisor Community

Traveler rating
    21
    17
    3
    2
    3
See reviews for
7
9
3
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (46)
  • Mar-May only
    (13)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (13)
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Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 23, 2015

Hotel is in major need of an overhaul. Rooms need updated and cleaned properly as they have a mildewy smell. Girl at the front desk had no idea what she was doing and when she asked for help the manager acted like it was a big inconvenience. We will never stay here again.

Was this review helpful? Yes 3
SchoenbrunnInn, General Manager at Schoenbrunn Inn & Suites, responded to this review

Thank you for taking the time to comment on your recent visit with us and for bringing these issues to our attention. I do apologize that we did not meet your expectations and deliver exceptional service. I am pleased to inform you that we are currently in the process of renovations to our hotel and I would like to offer... More 

Brunswick, Ohio
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed March 31, 2015

Wife and I just spent a weekend there for our 6th Anniversary. It was our second time there. No complaints. Staff is efficient and courteous. Room was clean and well furnished. Acceptable hot breakfast, and coffee around the clock if you don't want to mess with the tiny in room coffee maker. Nice, orderly pub, no big crowds. Next time... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed February 14, 2015 via mobile

Our room had pool view and was above the pub. All we could hear were the kids screaming by the pool and music from the bar. Who wants to hear all that when you are trying to get away and relax. I will never again stay at this hotel. I don't think this is a good hotel at all.

Was this review helpful? Yes 2
SchoenbrunnInn, General Manager at Schoenbrunn Inn & Suites, responded to this review

Thank you for your comments regarding your stay with us. I do apologize your visit was not as relaxing and enjoyable as you expected it to be. Your comments are very helpful and give us great insite on what we can and will improve on to give each and every guest an exceptional experience. Thank you again and my team... More 

Lakeside Park, Kentucky
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 18, 2014

Very comparable to larger hotel chains as far as amenities go, plus a weekly "dinner on us" feature that is actually a home-cooked meal! Staff is terrific, remembers the little details, and could not be friendlier. These aren't people I just do business with; these people have become my friends.

Was this review helpful? Yes
Wichita
Level Contributor
92 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 2, 2014

Have enjoyed our third stay here recently. Staff is so accommodating. The rooms are nice and comfortable, clean. Not to mention the flowers are gorgeous outside the lobby this year. Overall, they do a great job. Breakfast included with room is decent and has hot items. We'd stay here again when in the area.

Was this review helpful? Yes 2
SchoenbrunnInn, General Manager at Schoenbrunn Inn & Suites, responded to this review

Thank you so much for taking the time to comment on your recent stay with us. We appreciate your positive feedback and look forward to having you back! More 

Rockville, Maryland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 8, 2014

I was there for the Fourth of July, a full hotel. The room was fine, the WIFi rapid, the pool crowded, many children, and a crowded hot tub.The desk staff were friendly and helpful, But the workout room in inadequate.

Was this review helpful? Yes 1
SchoenbrunnInn, General Manager at Schoenbrunn Inn & Suites, responded to this review

Thank you for the wonderful comments regarding your recent stay at our property. We defiantly try very hard at making every guest valued. We appreciate our guests. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

We have stayed at this hotel on multiple occasions and we are never disappointed. The rooms are clean, the bedding and towels are plush, the pool and hot tub are nice, and the breakfast bar is wonderful. One of the things that we like about the hotel is that if you have a problem they do whatever they can to... More 

Was this review helpful? Yes 1
SchoenbrunnInn, General Manager at Schoenbrunn Inn & Suites, responded to this review

Thank you so much for the positive feedback regarding your recent stay with us. We do hope you make it an annual trip and you will stay with us again. More 

Washington, Pennsylvania
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 4, 2014

We are 18th Century Living Historians who enjoy participating at the Schoenbrunn Village Trade Fair. The problem is the event is the 3rd weekend in October when the weather can be rather iffy for camping. I have a severe allergy to dogs and can not stay in most motels due to the "pet friendly" policy, as I do NOT wish... More 

Was this review helpful? Yes 1
Mumbai
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed January 26, 2014

The hotel is situated just off the highway and near Walmart store, pub, etc i.e. City Centre Hotel. Room was all well maintained and clean. The pool area was wonderful with heating. Breakfast was good with a decent spread..

Was this review helpful? Yes 5
New Philadelphia, Ohio
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 2, 2014

We had a great time on NYE. Great price for all that was included. The only complaint I have is the heavy ciggarette smell in the non smoking hallways and rooms. Will look for a non smoking hotel for next year.

Was this review helpful? Yes 5
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