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Hampton Inn New Philadelphia

2.5 of 5 1299 West High Ave, New Philadelphia, OH 44663
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Certificate of Excellence 2014
Hampton Inn New Philadelphia
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Hampton Inn New Philadelphia
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127 reviews from our community

Traveler rating
    73
    34
    17
    3
    0
See reviews for
39
28
10
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (34)
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Columbus Ohio, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel staff is so wonderful at this hotel. The hotel is very clean and well taken care of by everyone. Nice location off the highway. Our granddaughter got sick and we had to leave early. The staff was so kind and helpful to us. The beds do need to be a bit harder. We would recommend this hotel.

Review collected in partnership with Hampton

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Pennsylvania
Senior Contributor
44 reviews 44 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed in dozens of Hamptons during the course of my travels and this one is an average one. The front desk staff were polite, friendly and helpful. My room was clean upon check-in and attended to each day by the housekeeping staff as one would expect. The property does not seem to be new, but is not run down,... More 

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xxx
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was very clean, the breakfast bar was well stocked with lots of choices. The hotel staff was very friendly and aimed to please. The rooms were very clean and comfortable. The pool/hot tub were very nice as well. I would definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
strasburg, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2014

beautiful furnishings, luxury bedding, quiet sound proof rooms, warm pool, but spa jets are poor, yummy breakfast(don't miss it), close to many restaurants and walmart (walking distance), staff very helpful!!! (they were wonderful, thought we had a private secretary)

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Was this review helpful? Yes 1
Cleveland, Ohio
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 9, 2014

I'm working in the Dover/New Philly area for two weeks and the customer has a corporate account at this Hampton Inn so my choice to stay at this property was an easy one. Every clerk that I've talked to at the front desk has been very friendly and very helpful. Diane has not been on the job for long but... More 

Was this review helpful? Yes 1
New Philadelphia, United States
1 review
2 of 5 stars Reviewed November 8, 2014

Worst Hampton ever. Worn out rooms and no hot water in the mornings for showers. Hotel is old, worn out and in severe need of remodeling. Maybe just tear it down and start over. Go elsewhere - I won't be back.

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nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Thank... More 

Galena, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2014

Every year in September, my husband and 3 children travel from our columbus, ohio home 2 hours north to the Swiss Festival in sugarcreek, ohio. Beautiful Amish country! This year we decided to extend our stay for 2 nights. We picked the hampton inn in new Philadelphia, ohio. The staff there were very friendly, hospitable, helpful and by the end... More 

Was this review helpful? Yes 1
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review

Thank you so much for your favorable comments regarding your recent stay with us. We do appreciate the positive feedback and do hope you'll choose us again the next time you are in our area. More 

1 review
5 of 5 stars Reviewed September 18, 2014

We had a wonderful experience at the Hampton Inn in New Philadelphia as well as the whole county. The weather was cool, but very nice. Enjoyed going for a ride through the Amish country, and brought home homemade swiss cheese & trail bologna. So good. Look forward to another visit, maybe 2015.

Review collected in partnership with Hampton

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nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review

Thank you so much for your awesome comments. Loved seeing you and can't wait to see you again! More 

Chicago, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

I had a project in Dover, Ohio for which my company booked this hotel for me. Since it was my first trip here, therefore i had no idea what to expect but as it turned out, it was an extremely comfortable stay that I had here along with my colleagues. Excellent value for money and very courteous staff.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review

Thank you so much for taking the time to comment on your stay with us. I'm so glad you all enjoyed your stay and do hope you will stay with us again the next time you are in our area. More 

Lakewood, Ohio
2 reviews
3 of 5 stars Reviewed August 29, 2014

Great getting us in the door, good location to restaurants and highway. Our room 520 or 512? Air not properly working and I did not sleep a wink! I would have thought the hotel would have compensated us in someway. NOPE. They made sure the bill was emailed to us twice! Also the hot tub had peeling paint all around... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this review

I do apologize that your stay with us was not satisfactory. Hampton Inn does offer the 100% Guarantee. If you would like I can invoke the guarantee for you. Please email me at kris.cardani@hilton.com so we can make sure you are compensated. Again I do apologize and will look into these issues. More 

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Additional Information about Hampton Inn New Philadelphia

Address: 1299 West High Ave, New Philadelphia, OH 44663
Phone Number:
Location: United States > Ohio > New Philadelphia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn New Philadelphia 2.5*
Number of rooms: 60
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Also Known As:
Hampton Inn New Philadelphia Hotel New Philadelphia
New Philadelphia Hampton Inn
Hampton Inn New Philadelphia Ohio

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