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Holiday Inn Express & Suites New Philadelphia

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145 Bluebell Drive SW, off I-77, New Philadelphia, OH 44663
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Holiday Inn Express & Suites New Philadelphia
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Holiday Inn Express & Suites New Philadelphia
Holiday Inn Express & Suites New Philadelphia
Holiday Inn Express & Suites New Philadelphia
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48 reviews from our community

Traveler rating
    29
    13
    4
    0
    2
See reviews for
18
12
4
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
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    (48)
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    (10)
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    (12)
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Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Me and my cusion went here for her birthday present. We had so much fun! The Swimming area is so much fun! If you like water toys, this is a great pool to enjoy. The fitness center was very clean and fun. There is coffe,tea, and hot chocolate availble 24/7. This meant if you can't sleep, you can go get... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Wow! We had a wonderful stay this weekend. We were in a nearby town for a state special olympics event. My husband found this Holiday Inn on the Internet. We decided to stay based on pictures of the pool and the great reviews. We are so glad we did. The hotel was very clean. My kids (7 and 9 yo)... More 

Was this review helpful? Yes
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 10, 2015

Went here shortly after it was built. Kids and I did that for our fun days. The swimming area is nice. They have a kid part that rains and dumps water . The kids loved it. There are plenty of stores right within the area and restaurants. Walmart is a block away.

Was this review helpful? Yes 1
Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Leighanna U Thank you very much for taking the time to fill out a review. We are glad your family had a fun time in the pool with the sprinklers, buckets and fountain. We hope to see you again soon and enjoy our area activities. Teresa Campbell General Manager More 

Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 8, 2015

This hotel offered really friendly fast service. We would come back to hotel in the evening and they would be out of hot chocolate packs and they always hurried to help. If they were out of a breakfast item they would get something else real quick. Everyone was pleasant to us. The main drawback is that the "suite" we had... More 

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Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Jeff S, Thank you for you for taking the time and giving feed back on your stay with us. I am sorry to hear that your room did not have enough space for the 4 of you. We strive to make everyone's stay as comfortable as possible. Thank you for the comments about the staffs service. We hope you... More 

1 review
5 of 5 stars Reviewed December 27, 2014 via mobile

We stayed here during a basketball tournament and the staff was exceptional! It was just after Christmas & they were so nice & accommodating to us. The front desk was gracious at check-in & very helpful. The rooms were nice & spacious. As an hotel employee from a different chain I was very impressed. Would definitely recommend & stay again!!!!

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Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Tiffany M, Thank you for your great comments. Our team enjoys making everyone feel they are at a home away from home when they stay with us. We hope to see you again when you are back in the area. Teresa Campbell General Manager More 

Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2014 via mobile

My grandsons LOVED the pool! It's not your average hotel pool, (fountains, and buckets that dump water from overhead) and the staff is far from average! Really FAR from average! So welcoming helpful, and friendly! Top rate hotel, all the way around! Didn't care for the eggs at breakfast, but that's the only thing that wasn't a 5 out of... More 

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Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Viclyndol, Thank you for your survey. We are so happy to hear the children enjoyed the pool. We have taken action and have changed the scrambled eggs. We have been getting great comments on them. Thank you for letting us know your concerns. Visit us again soon. Teresa Campbell General Manager More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 30, 2014 via mobile

Lovely hotel. Updated, clean, mostly friendly staff, everything you would want in a hotel. Few things...the review shows a pool with a hot tub and a kid pool with water sprayers and lots of fun for the kids. The pool with a hot tub no longer exits. The kiddie pool was lots of fun but the adults wanted a nice... More 

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Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Kwallen06, I am doing some checking to find out what web site has the old Holiday Inn pictures mixed with our New Holiday Inn Express photos. I am very sorry that these led you to believe that we had a Hot tub at our hotel. I am sorry that your rooms were not originally placed closer together, these should... More 

Pittsburgh, Pennsylvania, United States
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 30, 2014

I was visiting my fiancé and I stopped in the middle of the night for a room. I am a platinum member with IHG, so I normally pick holiday inns, but this one I would highly recommend over all the choices in the area. The lady at the front desk was EXTREMELY helpful and nice. Because of my membership I... More 

Was this review helpful? Yes
Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Heather M, Thank you for staying with us recently. We are very happy that you liked your room. We enjoy giving the upgrades to our Platinum members when we have the available rooms. Please come and visit us again soon. Teresa Campbell More 

Glen Burnie, Maryland
1 review
5 of 5 stars Reviewed October 30, 2014

Check in was a breeze. I arrived around midnight and the desk clerk was very attentive and helpful. The room was amazing. Everything I expected and more...very clean, plenty of room. The jacuzzi tub was the icing on the cake. Not the best view but there's not too much to look at in New Philadelphia, OH. Overall, a very nice... More 

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Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Jenjen5551, Thank you for being our guest. We are very happy you enjoyed your stay with us and hope to see you again. We are glad you enjoyed the large Jacuzzi room. We hope you had the chance to visit Amish Country and some area attractions. Teresa C. More 

wv
Top Contributor
188 reviews 188 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 28, 2014

I stayed here to attend the GeoTour kickoff event and then do the tour Saturday.When I checked into my room the AC wouldn't work and maintenance had it fixed in a few min.The room was clean and the breakfast was warm with a nice selection of items.Very friendly staff every time I walked by them.I would stay here again when... More 

Was this review helpful? Yes
Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Cainrcc, We are very happy you stayed with us during the Geo Tour Kickoff. It was a great success with many great comments. We strive to make everyone feel warm and welcome, we are glad we had the opportunity to do this for you.. We hope to see you again. Teresa C. More 

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