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Holiday Inn Express & Suites New Philadelphia

2.5 of 5 145 Bluebell Drive SW, off I-77, New Philadelphia, OH 44663
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Holiday Inn Express & Suites New Philadelphia
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Holiday Inn Express & Suites New Philadelphia
Holiday Inn Express & Suites New Philadelphia
Holiday Inn Express & Suites New Philadelphia
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46 reviews from our community

Traveler rating
    27
    13
    4
    0
    2
See reviews for
16
12
4
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Senior Contributor
28 reviews 28 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went here shortly after it was built. Kids and I did that for our fun days. The swimming area is nice. They have a kid part that rains and dumps water . The kids loved it. There are plenty of stores right within the area and restaurants. Walmart is a block away.

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Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Leighanna U Thank you very much for taking the time to fill out a review. We are glad your family had a fun time in the pool with the sprinklers, buckets and fountain. We hope to see you again soon and enjoy our area activities. Teresa Campbell General Manager More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel offered really friendly fast service. We would come back to hotel in the evening and they would be out of hot chocolate packs and they always hurried to help. If they were out of a breakfast item they would get something else real quick. Everyone was pleasant to us. The main drawback is that the "suite" we had... More 

Was this review helpful? Yes
Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Jeff S, Thank you for you for taking the time and giving feed back on your stay with us. I am sorry to hear that your room did not have enough space for the 4 of you. We strive to make everyone's stay as comfortable as possible. Thank you for the comments about the staffs service. We hope you... More 

1 review
5 of 5 stars Reviewed December 27, 2014 via mobile

We stayed here during a basketball tournament and the staff was exceptional! It was just after Christmas & they were so nice & accommodating to us. The front desk was gracious at check-in & very helpful. The rooms were nice & spacious. As an hotel employee from a different chain I was very impressed. Would definitely recommend & stay again!!!!

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Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Tiffany M, Thank you for your great comments. Our team enjoys making everyone feel they are at a home away from home when they stay with us. We hope to see you again when you are back in the area. Teresa Campbell General Manager More 

Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 18, 2014 via mobile

My grandsons LOVED the pool! It's not your average hotel pool, (fountains, and buckets that dump water from overhead) and the staff is far from average! Really FAR from average! So welcoming helpful, and friendly! Top rate hotel, all the way around! Didn't care for the eggs at breakfast, but that's the only thing that wasn't a 5 out of... More 

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Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Viclyndol, Thank you for your survey. We are so happy to hear the children enjoyed the pool. We have taken action and have changed the scrambled eggs. We have been getting great comments on them. Thank you for letting us know your concerns. Visit us again soon. Teresa Campbell General Manager More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 30, 2014 via mobile

Lovely hotel. Updated, clean, mostly friendly staff, everything you would want in a hotel. Few things...the review shows a pool with a hot tub and a kid pool with water sprayers and lots of fun for the kids. The pool with a hot tub no longer exits. The kiddie pool was lots of fun but the adults wanted a nice... More 

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Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Kwallen06, I am doing some checking to find out what web site has the old Holiday Inn pictures mixed with our New Holiday Inn Express photos. I am very sorry that these led you to believe that we had a Hot tub at our hotel. I am sorry that your rooms were not originally placed closer together, these should... More 

Pittsburgh, Pennsylvania, United States
Contributor
20 reviews 20 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 30, 2014

I was visiting my fiancé and I stopped in the middle of the night for a room. I am a platinum member with IHG, so I normally pick holiday inns, but this one I would highly recommend over all the choices in the area. The lady at the front desk was EXTREMELY helpful and nice. Because of my membership I... More 

Was this review helpful? Yes
Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Heather M, Thank you for staying with us recently. We are very happy that you liked your room. We enjoy giving the upgrades to our Platinum members when we have the available rooms. Please come and visit us again soon. Teresa Campbell More 

Glen Burnie, Maryland
1 review
5 of 5 stars Reviewed October 30, 2014

Check in was a breeze. I arrived around midnight and the desk clerk was very attentive and helpful. The room was amazing. Everything I expected and more...very clean, plenty of room. The jacuzzi tub was the icing on the cake. Not the best view but there's not too much to look at in New Philadelphia, OH. Overall, a very nice... More 

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Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Jenjen5551, Thank you for being our guest. We are very happy you enjoyed your stay with us and hope to see you again. We are glad you enjoyed the large Jacuzzi room. We hope you had the chance to visit Amish Country and some area attractions. Teresa C. More 

wv
Top Contributor
183 reviews 183 reviews
32 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed September 28, 2014

I stayed here to attend the GeoTour kickoff event and then do the tour Saturday.When I checked into my room the AC wouldn't work and maintenance had it fixed in a few min.The room was clean and the breakfast was warm with a nice selection of items.Very friendly staff every time I walked by them.I would stay here again when... More 

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Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Cainrcc, We are very happy you stayed with us during the Geo Tour Kickoff. It was a great success with many great comments. We strive to make everyone feel warm and welcome, we are glad we had the opportunity to do this for you.. We hope to see you again. Teresa C. More 

Ohio
Contributor
16 reviews 16 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 25, 2014

Stayed for a weekend trip with daughters, mom and sister. Staff were very friendly, check-in was fast and easy. Rooms were clean and our girls enjoyed the pool at night. Stayed for weekend trip to tour Amish area. We were unfamiliar with the area and would probably stay in Walnut Creek or Berlin next time. I'm not complaining though, the... More 

Was this review helpful? Yes
Teresa C, General Manager at Holiday Inn Express & Suites New Philadelphia, responded to this review

Dear Pinkelgal, Thank you for staying with us. We are glad you enjoyed your stay with us. We have many guests that go to Amish country when they stay with us and also say the scenery is wonderful on the short trip into Sugarcreek, Walnutcreek and into Berlin. We hope you enjoyed your time in Amish Country and the natural... More 

Ohio
Contributor
18 reviews 18 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 29, 2014

Stayed during the month of July to visit family in the area. Spent a day in Amish country which is not a far drive from the hotel. Great experience at the hotel. Everything was clean, modern and new. Complimentary breakfast was hot and yummy both days we stayed! All staff was friendly and helpful. I have stayed at other hotels... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express & Suites New Philadelphia

Address: 145 Bluebell Drive SW, off I-77, New Philadelphia, OH 44663
Phone Number:
Location: United States > Ohio > New Philadelphia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites New Philadelphia 2.5*
Number of rooms: 83
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Also Known As:
Holiday Inn Express & Suites New Philadelphia Ohio

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