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All 1 New Paris hotels

Fairfield Inn Richmond

2.5 of 5 Hotel   |   9797 US 40 West, New Paris, OH 45347
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75%
Ranked #1 of 1 hotels in New Paris
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed June 10, 2014
Teresa L Pendleton, Indiana, United States
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  • Reviews (53)
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53 people have reviewed this hotel

Traveler rating
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    11
    1
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See reviews for
12
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5
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Pendleton, Indiana, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed June 10, 2014 via mobile

Would have rated an excellent but our king room had been given to someone else so we were stuck in a room with two queen beds and only offered an apology, nothing else. After numerous times of trying to use our keys and then having to go back down to have them re programmed just to find the door was... More

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Aaron Y, General Manager at Fairfield Inn Richmond, responded to this review

Teresa, I apologize for the poor experience you had at our hotel. We strive to ensure that we have your reserved room type fresh, ready and waiting for you. I was glad that you enjoyed our extensive HD lineup as well as our friendly customer service. I am sending you a message so that we can make things right with... More

Fort Myers
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 31, 2014

At the end of a monthlong cross country trip with many hotel stays, we stopped here for a night's rest enroute to home. This hotel is so clean, with excellent service from check-in to breakfast, that travelers cannot go wrong. Our only issue was our car's gps which sent us three miles beyond our hotel! It is right at the... More

Was this review helpful? Yes 1
Germantown, Maryland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 28, 2014

I booked two nights here to attend an event in Indianapolis. I arrived very late (11:20pm). Check-in was quick and friendly. I stayed in room 117. That end of the hallway had a potent aroma of chlorine, as did my room. The odor of chlorine wasn't strong enough to make me ask for another room. I was tired enough that... More

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Springfield, Missouri
Top Contributor
134 reviews 134 reviews
122 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed January 25, 2014

Wonderful service, spotless room, spacious & modern with fridge/micro, large flat screen TV and free wifi with great signal. Heavenly bed with sumptuous bedding ~ after a long day on the road it's a real pleasure to check into this lovely motel. There are bargain motels nearby but for peace of mind and comfort it's become our 1st choice in... More

Was this review helpful? Yes 1
Aaron Y, General Manager at Fairfield Inn Richmond, responded to this review

Linda, Thank you so much for taking the time to leave feedback regarding your stay. We are very pleased to hear that your stays have gone so well and that we have provided you with great customer service. We look forward to seeing you again the next time you are in the area. Thank You, Aaron Y General Manager More

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 18, 2013

Clean quiet room. Comfortable bed. Typical continental breakfast. Great hotel rate compared to the other hotels in the area. The hotels across the line in Indiana were all eighty dollars more expensive. Would stay here again if it was on our route. Didn't have a chance to use the pool but it appeared to be clean.

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Haskerdijken
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 11, 2013

Ok hotel for business trips; directly at the motorway exit. Rooms are very common but fine; despite being next to the motorway but good sound insulation. Very friendly staff. Pre-fab breakfast only no fresh bread; fruits were frozen.

Was this review helpful? Yes 1
Ossian, Indiana
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2013

This is a great place to stay! We were there on a business trip and really enjoyed the luxury treatment. The staff was wonderful. We had our grandson with us and they made sure he had his own roll away bed. The room was very large so that even with the roll away and 2 queen beds you could still... More

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Springfield, Missouri
Top Contributor
134 reviews 134 reviews
122 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed September 29, 2013

We were so pleased with not only the lovely hotel but outstanding customer service. Corey @ check-in and Rex @ check-out were efficient & helpful & both went out of their way to accommodate our needs. Our room was modern, spacious and spotlessly clean with fridge/micro, flat screen TV, wifi with good signal and great A/C. We enjoyed the fat,... More

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Marietta, Georgia
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 25, 2013

Not one of the more spacious Fairfield Inns (breakfast room is small), but the rooms are as expected in size and carpeted over wood floors - choose 3rd floor to get quieter room. The property appears to be recently renovated, well kept, and in a safe area. Only concern I encountered was the cut fruit on the breakfast bar was... More

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Chesterton Indiana
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 22, 2013

We arrived while it was raining. The hotel had no vacancy but we had reservations. We got to our ground floor room and immediately noticed a dripping noise. I check the wibdow and rain water is just pouring in. It was 1130pm and knowing there was no vacancy, probably nothing could be done about it. Told the front desk of... More

Was this review helpful? Yes 1
GM-FFI-Richmond, General Manager at Fairfield Inn Richmond, responded to this review

Dear kaffy2771; Thank you for letting us know about the issues you experienced during your stay. I apologize that your window was leaking. Unfortunately due to a heavy horizontal rain that evening, we did experience this in a few of our rooms on the western face of our hotel. We are addressing this situation and having all windows resealed so... More

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Additional Information about Fairfield Inn Richmond

Address: 9797 US 40 West, New Paris, OH 45347
Phone Number:
Location: United States > Ohio > New Paris
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Richmond 2.5*
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Also Known As:
Fairfield Inn Richmond Hotel New Paris
Fairfield Inn New Paris
Fairfield New Paris
New Paris Fairfield Inn
Fairfield Inn Richmond New Paris, Ohio

8 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (1)
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Hotel & grounds (3)
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Room/suite (2)
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Other (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
57

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