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Courtyard Columbus New Albany

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5211 Forest Dr, New Albany, OH 43054
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1 room 1 guest
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Courtyard Columbus New Albany
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57 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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  • All months
    (57)
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    (12)
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Farmington, Michigan
Level Contributor
122 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a really new property. We were disappointed that we waited so long for someone to recognize us at the front desk. It was obvious that the associate who checked us in had been on a social media smoke break. Not even the associate working at the Bistro acknowledged us. Poor first impression. Seeing it was a new property,... More 

Was this review helpful? Yes
Sari H, General Manager at Courtyard Columbus New Albany, responded to this review

Dear kOps210, Thank you for taking the time to review our hotel. We are very glad that you found our hotel to be new with everything in working order. I would like to personally apologize for the fact that you were not properly welcomed upon arriving at our hotel. Please be assured that I have spoken with our staff as... More 

Brooksville, Florida
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice location. Very clean, very upscale and modern hotel. I'm not quite sure why theCourtyard chain continues to charge for breakfast. They offer a bistro type breakfast. That location doubles as a bar in the evening. Nice indoor sitting area. Outside sitting has a nice firepit. Nice place to relax and have a beer. Bar closes at 10, but they... More 

Was this review helpful? Yes
Sari H, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Terfra1, Thank you for taking the time to review our hotel. I am very glad that overall you found it to be clean and modern. We love that we have the outdoor fire pit and that our hotel provides plenty of space for guests to relax; individually or as a group. We hope to see you again the next... More 

Butler PA
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 22, 2015

Very fast and efficient check in. Very nice and comfortable room with balcony and chairs. Shower only with glass doors I really liked that! Hotel appears to be new so can't complain about much of anything its not close to town or anything but thats not a concern. Had a couple of beers at the bistro and breakfast once which... More 

Was this review helpful? Yes
Sari H, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Bob B, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I love hearing about how wonderful our staff and hotel accommodations are from our guests! We look forward to seeing you the next time you are in New Albany. Until next time, Sari Hill General Manager More 

Orlando, Florida
Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 16, 2015

I stay here frequently for work. The staff is always friendly and professional. The barista staff always take care of me and allows me to open a breakfast for before and after my run. The rooms are nice and clean. The exercise room is well equipped.

Was this review helpful? Yes
Sari H, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Shanadoah, Thank you for taking the time to share your experience while staying at our hotel. We are very pleased that you have chosen to stay with us time and again! We always try to accommodate any requests our guests have and I love hearing about when they succeed in meeting those requests. Until next time, Sari Hill General... More 

Sylvania, Ohio
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 28, 2015

Stayed here one night - 2Q - 2nd Floor. This hotel is in a small suburb on the east side of Columbus, OH. This hotel seems to be newer (built within 1-2 years). This hotel is near a hospital and surgery center used by one of the largest volume Hip/Knee Replacement surgeons in the Midwest. Not really anything within walking... More 

Was this review helpful? Yes
Sari H, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Toby B, We are very glad that you enjoyed your stay at our hotel. I am happy to hear that you were able to dine at our Bistro and enjoyed your service. I also love that some of our rooms have the glass enclosed stand up showers and that you were able to use the free Wi-Fi. Thank you... More 

Los Gatos, California
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 26, 2015

New hotel, super helpful staff with shuttle into town as there isn't much close by. Great hot breakfast and evening bar. We all sat around the outdoor fire pit in the evenings, great place to visit with family members. They put together a lunch for 25 people that was great and so easy for me. Rooms are spacious. The pool... More 

Was this review helpful? Yes
Sari H, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Joan P, We are so glad that you enjoyed your stay at our hotel and were able to utilize our Shuttle and in house restaurant! We agree our Outdoor Fire Pit in our Courtyard is a great place to visit with friends and family. Thank you for taking the time to review our hotel, Sari Hill General Manager More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 24, 2015 via mobile

I had a really good time at the Courtyard. There was many choices of snacks and hoodies to eat. The room I stayed in was really nice and modern, especially the bathroom. Rachel the front counter person was really nice and friendly. Always greeted me and was helpful. The only thing that was frustrating was the Internet was really slow... More 

Was this review helpful? Yes 1
Sari H, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Ksmith1994, Thank you for taking the time to write a review regarding your recent stay at our hotel. We are very pleased that you found your room to be clean and modern and that you enjoyed our 24hour Market and in house restaurant the Bistro. We also agree that our front desk staff is very friendly and helpful. We... More 

Milford, Massachusetts
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 14, 2015

Staying on business, and it was ultimately enjoyable. Did not rent a car as the hotel shuttle was available to take me everywhere I needed / wanted to go. The staff are all wonderful, and if you need to stay in this area, stay here.

Was this review helpful? Yes 1
Sari H, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Brendan B, We are very pleased to hear that you enjoyed your stay at our hotel. We also think our staff is wonderful and we are very glad you were able to use the shuttle while staying with us. We look forward to seeing you again the next time you are in New Albany. Thank you for reviewing our... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 16, 2015

Stayed at this place for business. Price for the hotel was a little much but it was close to the business. Upon arrival you were greeted with a friendly face. Rooms were bigger for a courtyard than i have stayed in the past. Beds were pretty comfortable. Heater/AC is controlled by a wall thermastat but mine did not work well.... More 

Was this review helpful? Yes
Sari H, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Judy B, Thank you for taking the time to review our hotel. I am pleased to see that you found our guest rooms to be clean and inviting, that you enjoyed the food at our restaurant the Bistro, that our Fitness Center had what you needed, and that our staff members were welcoming upon your arrival! We have shared... More 

Troy, Ohio
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed March 9, 2015

I like a clean and comfortable hotel and this one fit the bill!!! We were in Columbus for my granddaughter's gymnastics meet during the Arnold Classic and this hotel was just far enough away and only was a short drive to be in the city. I would stay here again if I need to be in Columbus!!!

Was this review helpful? Yes
Sari H, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Sallieb321, We are glad that you enjoyed your recent stay at our hotel! We pride ourselves on having a clean and inviting hotel for our guests and we are glad that our hotel fit your needs. We look forward to seeing you again the next time you are in New Albany! Sari Hill General Manager More 

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