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All 1 New Albany hotels

Courtyard Columbus New Albany

3.0 of 5 Hotel   |   5211 Forest Dr, New Albany, OH 43054
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Ranked #1 of 1 Hotels in New Albany
A recent review
4 of 5 stars reviewed 6 days ago
DDDFJD Carmel, Indiana, USA
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35 reviews from our community

Traveler rating
    21
    12
    0
    0
    2
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7
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Carmel, Indiana, USA
Top Contributor
145 reviews 145 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I made my reservation months in advance & was happy with the senior rate I received. When I checked into my room (Room 404), the room was on the top floor at an end, which I had requested initially. I had to ask again for this though because at check in they first put us on the 2nd floor. Being... More

Was this review helpful? Yes
Sari L, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Valued Guest, Thank you for taking time to review our hotel, as a Marriott Rewards Member we greatly appreciate your loyalty to the Marriott Brand. I apologize that your experience with our hotel was not satisfactory. I would be happy to discuss your concerns with our upgrade policy in person; please feel free to contact me at 614.855.1505 at... More

Cincinnati, Ohio
Top Contributor
122 reviews 122 reviews
66 hotel reviews
196 helpful votes 196 helpful votes
4 of 5 stars Reviewed August 12, 2014

This quite new hotel opened in the New Albany area northeast of Columbus. Given the number of businesses and residents here, there is a surprising dearth of nearby choices, so I was glad to see there was a new entry for this brief business trip. It's a very good hotel, even if it is located in a quite isolated area... More

Was this review helpful? Yes
Sari L, General Manager at Courtyard Columbus New Albany, responded to this review

Thank you for taking the time to review our hotel. I am pleased to hear that you enjoyed your stay with us. Sari Linkus General Manager More

Akron, Ohio
Top Contributor
52 reviews 52 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stopped here only becasue we were doing an event in Nashport and all hotels in that area were booked. Hotel was new clean and not crowded when we were there. A little expensive for the out of the way location but we were only there for one night. Nice pool area, firepit area and nice little Bistro food area so... More

Was this review helpful? Yes
Sari L, General Manager at Courtyard Columbus New Albany, responded to this review

Thank you for taking the time to review our hotel. I am happy to hear that you were able to enjoy our hotel amenities. Thank you for choosing to stay at our hotel. Sari Linkus General Manager More

Charlottesville, Virginia
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 31, 2014

I was visiting New Albany to watch daughter participate in a Triathlon. I booked online with no problems. After a longer drive than anticipated, I decided to stay an extra night. The hotel is modern, bright and clean. Bathroom and room spacious. Staff very polite. This is a new hotel and it was a bit understaffed. The receptionist was expected... More

Was this review helpful? Yes
Sari L, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Linda, Thank you for taking the time to review our hotel. I have shared your review with my entire team and your feedback is greatly appreciated. Please know it will help us continue to improve in the future! Once again, thank you for taking the time to write your review and provide the important feedback! Sari Linkus General Manager More

Cleveland, Ohio
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 27, 2014

Really nice brand-new hotel in a quaint city. Not much around in the area, but if you're looking for a clean, quiet room, I would highly recommend it. The staff was very attentive as well. Very nice room and common areas were nice and clean as well. I would definitely stay there again if I was in the area.

Was this review helpful? Yes
Sari L, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review about our hotel. I am always happy to hear to see that our guests are enjoying their stay with us. I am looking forward to seeing you the next time you are in New Albany! Sari Linkus General Manager More

Pittsburgh, Pennsylvania
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 14, 2014

I actually stayed here twice in June on business. Very new and clean hotel and a great option if you have to stay in New Albany. Friendly and helpful staff. The lobby has a small restaurant with Starbucks coffee and surprisingly good sandwiches. I have to agree with some of the other reviewers that the walls are pretty thin; the... More

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Sari L, General Manager at Courtyard Columbus New Albany, responded to this review

Dear Susan C, Thank you for taking the time to write your review and provide the important feedback. I was sorry to hear that you felt the room wasn't what you were hoping for. However, I was glad to see that you felt our staff were friendly! We hope to see you again the next time you are in New... More

Austin, Texas
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 13, 2014

I chose this hotel for its proximity to my client and because my President was traveling with me so I wanted to make sure the hotel was up to par (unlike some of the dives I've stayed in when traveling alone for business). The rooms are spacious, modern, and comfortable. The lobby had great meeting spaces and printing was free... More

Was this review helpful? Yes
Sari L, General Manager at Courtyard Columbus New Albany, responded to this review

Thank you for taking the time to review our hotel. We are always pleased to hear that we were "perfect for what you needed". We hope to see you again the next time you are in New Albany! Sari Linkus General Manager More

Top Contributor
56 reviews 56 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 13, 2014

Traveling for softball picked this hotel bc it's NOT pet friendly although a lady was trying to sneak one in in a doggie bag carrier. I'm sure she somehow got it in but it's frustrating bc we stay away from the team and pay more without the group rate to stay pet free bc of severe pet allergies. People need... More

Was this review helpful? Yes
Sari L, General Manager at Courtyard Columbus New Albany, responded to this review

Thank you for reviewing our hotel; I am glad to hear that you enjoyed your stay with us and hope you had a good time at the softball game. You are correct in stating that we are not a pet friendly hotel, but we are required to allow service animals into the hotel, which come in all shapes and sizes.... More

Ocala, Florida, United States
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 25, 2014

We stayed for 1 night recently and I cannot say enough positive comments about this hotel & staff. Everything is new and location is very quiet. We actually watched some deer play in the nearby field one evening. Staff are friendly, room very clean and we would definitely stay here again. Highly recommend!

Was this review helpful? Yes
Sari L, General Manager at Courtyard Columbus New Albany, responded to this review

Thank you for taking the time to review our hotel and staff. I am pleased to hear that you felt our staff and hotel were outstanding! We hope to see you again in the future! Sari Linkus General Manager More

MIDWAY
Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 25, 2014

This was the official hotel for a recent wedding we attended. The hotel is so new that most of our GPS systems couldn't find it. The staff was very helpful and friendly. The rooms were great. There is small restauarant in the lobby that serves Starbucks coffee and an excellent breakfast. I believe they also serve lunch. The hotel has... More

Was this review helpful? Yes
Sari L, General Manager at Courtyard Columbus New Albany, responded to this review

I apologize deeply for my delayed response, but wanted to take a minute to thank you for your gracious review! We strive to provide a pleasant stay during each guest's stay and I am pleased to hear we were able to do this for you. Sari Linkus General Manager More

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Additional Information about Courtyard Columbus New Albany

Address: 5211 Forest Dr, New Albany, OH 43054
Location: United States > Ohio > New Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Columbus New Albany 3*
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