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All 4 Napoleon hotels

BEST WESTERN Napoleon Inn & Suites

2.0 of 5 Hotel   |   1290 Independence Drive, Napoleon, OH 43545-5620
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Ranked #1 of 4 Hotels in Napoleon
A recent review
4 of 5 stars reviewed 2 weeks ago
Becky B Dimondale, Michigan, United States
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40 reviews from our community

Traveler rating
    11
    11
    7
    3
    8
See reviews for
13
7
6
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dimondale, Michigan, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed 3 nights at this location after a terrible overnight visit at best western in Wauseon. have to admit was concerned I was going to have same trouble when my company relocated me for 3 nights here after my stay in Wauseon was terrible. WHAT a nice surprise to find - CLEAN , QUIET, rooms and very comfortable beds .... More

Was this review helpful? Yes 1
Mantua, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2014

I have read a lot of negative reviews concerning this property. I was pleasantly surprised. The room was clean and comfortable. Pool and hot tub were nice. Staff was friendly. The only thing that lacked was the variety in the breakfast selection. There could have been more of a hot food choice. Other than that I will stay here again... More

Review collected in partnership with Best Western

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Whiteland, Indiana
2 reviews
1 of 5 stars Reviewed October 12, 2014

I asked for a king or queen room. I went up to the room and it was a room with two double beds. So I went back down and they gave me a different room. This room was indeed a king room. But it smelled like a combination of urine and mold. I was so exhausted I didn't bother complaining... More

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KENT
Contributor
19 reviews 19 reviews
9 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 22, 2014

Napoleon BW is Great! Our pet was welcomed, and all the staff were soooooo NICE and HELPFUL! Breakfast was just as we have expected, with very good coffee, good choices for both cold and hot breakfast preferences! Fresh and delicious as usual! As we were near a large truck stop, there was one rude driver with a loud horn rather... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Top Contributor
133 reviews 133 reviews
50 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 20, 2014

I got caught in a storm - riding a motorcycle saw the Best Western off the Interstate. Woman at the front desk was very accommodating. Ask for a room on the quiet side of the hotel, no problem, asked where I could park the motorcycle and she said under the canopy. The room was very good, extremely clean and quiet.... More

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Chillicothe, United States
1 review
3 of 5 stars Reviewed September 4, 2014

Don't be fooled by listing of a hot tub. When asked when was wrong, was told by staff, that it was a hot tub and hot tubs are not designed with jets. We've stayed all over the country and Hot Tubs always have jets.

Review collected in partnership with Best Western

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Buffalo, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 13, 2014

This Hotel is listed in the HOG - Harley Davidson Trip planner as Motorcycle Friendly - but in two trips there nobody at the desk knew what that meant - no preferred parking, no wipe down rags, no room upgrades. WIFI doesn't work - they restaurant should be closed by the health department! If you ride - keep riding and... More

Review collected in partnership with Best Western

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Sioux Center, United States
1 review
5 of 5 stars Reviewed July 20, 2014

Normally I would not want to stay in a hotel that costs this much. This time, I didn't have any other options. However, I must say I am very satisfied with my experience, it was definitely worth every penny.

Review collected in partnership with Best Western

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United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 4, 2014

waitress asked for our room number in order for us to receive our hotel discount, they were loud, and rarely came to check on our table. however the desk clerk upon check in was very helpful and pleasant during our stay. while offering up local information or our trip.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Augusta, West Virginia, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2014

Staff onsite were terrific. Great customer service. Heather, PT and Angie were outstanding in helping me with what I needed. Truck stop restaurant next door had great food options. Would definitely stay here again. Thanks

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Napoleon Inn & Suites

Address: 1290 Independence Drive, Napoleon, OH 43545-5620
Phone Number:
Location: United States > Ohio > Napoleon
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Napoleon Inn & Suites 2*
Number of rooms: 50
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Also Known As:
BEST WESTERN Napoleon Inn & Suites Ohio
Napoleon Best Western

39 photos of this hotel

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