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Holiday Inn Express Mt. Vernon

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11555 Upper Gilchrist Rd, Mount Vernon, OH 43050
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Holiday Inn Express Mt. Vernon
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77 Reviews from our TripAdvisor Community

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Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Have stayed in this hotel 10+ times in the last 10 years when visiting relatives. + pool + hot tub + close to all shops and Kenyon College + free breakfast + plenty of parking + literally next door to movie theatre + friendly staff - needs remodeling - older rooms, carpets, etc. make it not feel clean even though... More 

Helpful?
Thank Aly D
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 10, 2015

I stayed at this hotel for a work function in the area for 4 nights. Overall I was not disappointed but not overly impressed. The beds were comfortable with a variety of soft and firm pillows. There was free cable and internet. There was a very small heated pool in a typical chlorine-stifling room. The continental breakfast left a lot... More 

Helpful?
Thank Wildvet219
IHGCare, Guest Relations Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear Wildvet219, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the condition of our beds, pillows, and also our free cable and internet connection. However, I was concerned to see that you were not impressed with our continental breakfast and especially with the cleanliness... More 

Roswell
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed November 21, 2015

Arrived late to a very gruff desk agent, he quickly retrieved my reservation and did not provide me any further services. The room was nice, but dated. One light needed a light bulb and the bathroom was not as clean as I would expect from a Holiday Inn. Breakfast was good on the first day and the lady serving was... More 

Helpful?
Thank Cannonballrunfromsf
IHGCare, Guest Relations Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear Cannonballrunfromsf, Thank you for writing a review about your recent stay with us. I am pleased to hear that you liked the nice room and breakfast option. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It seems that we were not able to execute... More 

Herndon, Virginia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 19, 2015

No real frills out of a Holiday Inn Express, but I will say, we were quite happy with our stay at this hotel. It's right around the corner from Kenyon College, which is where we were going (I think it's like 5 miles away). Easy to get to and probably a good lower cost option than some of the other... More 

Helpful?
Thank TSumm12
IHGCare, Guest Relations Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear TSumm12, I would like to thank you for taking the time out of your day to write your review of our hotel. We are delighted to read that your overall stay was to your satisfaction and found our location commendable. We value your comments. This is a continuous process as we strive further in making our product and services... More 

East Dundee, Illinois
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 17, 2015

This was our first stop after a long day of travelling and it was very welcoming to say the least. Relatively clean, comfortable beds, friendly staff. Breakfast could have been a bit better comparing against other continental breakfasts that I have experienced at other hotels, but fair considering its inclusion in the nights stay. Next time, I would probably just... More 

Helpful?
Thank Lynn L
Lodi
Level Contributor
142 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
2 of 5 stars Reviewed November 2, 2015

Stayed for 2 nights while visiting nearby colleges. Easy to find and close to shopping and dining. Room was fairly clean with expected amenities. The room overall was very noisy from the hallway and neighbors. It was also very, very warm to the point we had to leave the window open to air out the stuffy room. Normal breakfast but... More 

Helpful?
Thank LodiDazzles
IHGCare, Guest Relations Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear LodiDazzles, Thank you for taking the time to post your review. I am glad that you had regarded our location to be close to shopping and restaurants and found our rooms and amenities to be clean and nice. On the other hand, it is regrettable you were not satisfied with the service you received from our staff and that... More 

Columbus, Ohio
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 4, 2015 via mobile

Although we only stayed one night, we found the hotel to be clean, comfortable, and the staff was most helpful. We requested a top floor room away from elevators and had no noise disturbance at all. We did not use the breakfast area; so, I can't comment on that. Our only disappointment was the lack of a fitness room. They... More 

Helpful?
1 Thank 680ap
Worcester, Massachusetts
Level Contributor
130 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 22, 2015

Not many places to stay in this small town but was very convenient to hospital and health department and pretty close to Kenyon College, where several other guests I met were visiting. Good experience at checkin since they found a better rate for me and were able to apply it. Good breakfast as well as late night pancakes for their... More 

Helpful?
Thank mcmusgro
Whitehouse, Ohio
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed August 16, 2015

My wife and I stayed here for two nights for our 50th class reunion. The staff and maid were very friendly. The room was very clean. Both mattress need to be turn over because one side is sag down other than that we sleep well. The breakfast was good.

Helpful?
Thank Vermontsteve
Pattonsburg, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 15, 2015

We had to stop at a hotel on our way to our trip we thought well Holiday Inn is always nice! Not the case the floor was nasty I had to wear my flip flops was wet and sticky!! We checked in really late and had 4 kids that was very tired or we would of left! I called the... More 

Helpful?
1 Thank Jaimie777
IHGCare, Guest Relations Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear Jaimie777, Thank you so much for your review of our hotel. Our hotel is very proud of its level of service, cleanliness and quality of product. It seems that we were not able to execute an exemplary hotel stay experience because of the untidy floor, need for update and breakfast service. Please accept our sincere apologies for any inconvenience... More 

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