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All 3 Mount Vernon hotels

Holiday Inn Express Mt. Vernon

2.5 of 5 Motel   |   11555 Upper Gilchrist Rd, Mount Vernon, OH 43050
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Ranked #2 of 3 Hotels in Mount Vernon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Bocagrlz Boca Raton, Florida
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57 reviews from our community

Traveler rating
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    28
    11
    2
    3
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29
10
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boca Raton, Florida
Top Contributor
222 reviews 222 reviews
34 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights over the Thanksgiving holiday. We are Marriott platinum members, however with no Marriott in this town ended up here. The staff were all accommodating, however we reserved a king room and were told at checkin that one was not available, so had no choice but to take a double. Room was quiet, clean, and... More 

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Rockford, Illinois
1 review
3 of 5 stars Reviewed October 31, 2014

We've stayed here several times because our daughter attends a nearby college. This hotel is the only non-smoking hotel option within an hour of her school, so this is where we stay. The hotel is clean, and the staff is friendly, but it is obvious upon walking in the guest rooms that this was once a hotel that allowed smoking.... More 

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Marcia R, General Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear So-so, Thank you so much for sharing your concerns about our hotel. We are truly committed to making this a great hotel and are working towards those updates you mentioned. Our coffee is typically top notch so we will definitely check into what happened those days. Fortunately, we will be under going changes to our decor and furniture within... More 

Clear Lake City, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed October 23, 2014

I stayed at this hotel one night 10/20. I booked it because I had a quick business trip. I wanted a place where I could unpack and do a quick workout so I selected this hote because it advertise an onsite work out facility. Because my flight was late I decided to use the work out facility in the morning.... More 

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Marcia R, General Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear sf_clearlake, I am so very sorry that you were disappointed with your stay. Please know that we care very much about making your experience the best it can be. We work very hard to try to make sure your experience is top notch. We will be working on renovations within the next couple years are hopeful that we will... More 

Richmond, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 24, 2014

We stayed at this hotel for two nights in August. The place was clean and the breakfast was very nice. However, although the entire hotel was supposed to be non-smoking, our room had clearly been a smoking room before. The smell hit us in the face every time we opened the door. It needed a much better cleaning than it... More 

Was this review helpful? Yes 1
Marcia R, General Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear mad4-scrapping, Thank you for staying with and taking the time to share your experience. I am pleased that you were able to enjoy your breakfast. I am very concerned about the odor in the room. If you could please contact the hotel to let us know what room you stayed it, we can make sure that the odor is... More 

Edgewood, Kentucky
Top Contributor
97 reviews 97 reviews
26 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed July 29, 2014

We stayed there for a swim meet. Our room was nice, clean. It's a good location, the staff is nice. We didn't eat the breakfast. I agree it is a bit over priced for Mt. Vernon, but hey, when you're the only game in town you do what you can.

Was this review helpful? Yes 1
Marcia R, General Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear franmom, Thank you for staying with us and for sharing your experience. We do appreciate knowing how we are doing. We will certainly work on removing the smell from the guest rooms mentioned as well as take a look at the prices. We value your opinion very much and hope to see you again soon. More 

ohio
Top Contributor
77 reviews 77 reviews
19 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed July 20, 2014

We stayed at this location due to the following posting on their website; "We have teamed up with Body Basics Health and Fitness Center for a great FREE workout just down the road from the hotel. Visit www.clubbodybasics.com for more details. Located at 11337 Upper Gilchrist Rd." They no longer partner with Body Basics, that business is gone. They claim... More 

Was this review helpful? Yes 1
Marcia R, General Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear koolfool, I am truly sorry for the misunderstanding. When Body Basics closed, I truly thought that I had removed all traces of their existence from the brand site and did not realize it was on the site until you pointed it out. We truly were not trying to "false advertise" and are deeply sorry for the inconvenience that it... More 

Fernandina Beach, Florida
Top Contributor
103 reviews 103 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 6, 2014

My hotel room was clean and had enough space. The complementary breakfast was good. My only problem with this hotel was the cost of the room, which I thought was too pricey for a small town like Mt Vernon.

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Marcia R, Guest Service Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear Edward Z Thank you for staying with us and sharing your experience. We are constantly working to price our rooms appropriately and will take a look at the rates. We take your feedback very seriously and hope you will stay with us again very soon. More 

Williamsburg, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2014

Very attentive and friendly staff. Got two nights of great sleeping. Rooms are very clean and I would stay here again. Breakfast was clean and plentiful. Only down side was the small swimming pool and not hot tub.

Was this review helpful? Yes 1
Marcia R, General Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear Jim G, Thank you for sharing your experience with us. We really appreciate hearing how we are doing and love to be able to take your comments back to our staff to let them know they are doing well. We hope to see you again soon! More 

Shropshire, England
Top Contributor
250 reviews 250 reviews
140 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed June 20, 2014

We only stayed one night,which was probably a good thing. We are Priority Club platinum members and have stayed at very many H I E, this one was ok, but nothing special. We had a double queen room which was comfortable,but configured in a very strange way which caused it to feel a bit cramped.It had a large flat screen... More 

Was this review helpful? Yes
Marcia R, General Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear stokersam, Thank you sharing your thoughts with us. I am a little confused about the configuration concerns as all of our rooms have the bathroom at one end of the room and should not obscure the view of the television. I am truly sorry you were disappointed with your stay. Please let me know if there is anything we... More 

Charlottesville, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

After a long way driving from Wisconsin to Virginia, that was a good place for rest! No extra charge for our 2 cats. Very clean and excellent service, even that we arrived after midnight. Highly recommending!

Was this review helpful? Yes
Marcia R, General Manager at Holiday Inn Express Mt. Vernon, responded to this review

Dear Julia K, Thank you for letting us know you had a great experience while staying with us. Its a pleasure to have you and your furry friends stay with us (we are all animal lovers here!) and we hope to see you again soon. More 

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Additional Information about Holiday Inn Express Mt. Vernon

Address: 11555 Upper Gilchrist Rd, Mount Vernon, OH 43050
Phone Number:
Location: United States > Ohio > Mount Vernon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Mt. Vernon 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Mt. Vernon Hotel Mount Vernon
Holiday Inn Mount Vernon
Mount Vernon Holiday Inn
Holiday Inn Express Mt. Vernon Mount Vernon, Ohio

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