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BEST WESTERN Executive Inn

3991 County Road 172, Mount Gilead, OH 43338-9529
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BEST WESTERN Executive Inn
Ranked #2 of 2 hotels in Mount Gilead
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17 reviews from our community

    Trip type
Traveler rating
    4
    2
    7
    2
    2
Date Rating
Columbus, Ohio
1 review
2 of 5 stars Reviewed April 26, 2013

I checked in on April 25 2013 and as soon as i walked in i noticed a bottle of chemicals on the bathroom sink area not only that but little short pieces of hair scattered all over the sink vanity and toilet if that wasn't enough i went to make myself a cup of coffee and the filter was dirty... More

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Ken P, Manager at BEST WESTERN Executive Inn, responded to this review
April 27, 2013

I would like to apologize on behalf of our entire team for not exceeding your expectations. I can assure you that we have taken corrective action in fixing these issues. Please know that we always strive to make sure that every guest has a pleasant experience. I hope that you will consider staying with us again so that we can... More

Winnetka, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2012

We recently stayed at this Best Western for Kenyon College's Parents Weekend, when hotel rooms are difficult to find. Overall, we were pleased with the hotel - the decor is a bit dated, but most important to us is that the room was very clean, bedding was comfortable and the staff was very friendly and accommodating. The GPS issue mentioned... More

Was this review helpful? Yes 1
Springfield, Virginia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2012

I stayed here with friends recently, renting two rooms and I give this place top ratings for comfort, cleanliness and the staff are extremely friendly and helpful. The breakfast bar was as good as most and I thought the cost of the rooms was quite low, I should add that we were all seniors. I have stayed here before many... More

Was this review helpful? Yes 1
Ohio
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 12, 2012

The hotel was clean, but had a funny smell to it. We thought it might just be the hallway, but it was our room as well. It the middle of the night the a/c wouldn't kick on and the room got warm. The t.v. channel selection was very slim. There wasn't a single channel with kids shows on it. The... More

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russ s, Manager at BEST WESTERN Executive Inn, responded to this review
August 13, 2012

Dear sir, Plaese accept my apology for the smell in the hotel. Normally we don't have this issue unless some one had smoked through the hotel & room. No other guest had this kind of situation that could alarm us. We do have a discovery channel but will take your input and chage to cartoons for children chanel. Sincerely Russ... More

Tahlequah, Oklahoma
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 30, 2012

Stayed here for our annual road trip back East. Check in was easy, and they offered the rewards program. It seems the price has gone up quite a bit, we had paid around $75 in the past and this time it was like $95. It's a good clean place to stay, but getting pricey.

Was this review helpful? Yes 1
russ s, Owner at BEST WESTERN Executive Inn, responded to this review
August 29, 2012

your input is very helpful and will be given a cosideration. More

Denver
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 16, 2012

We signed up for the Best Western Rewards program with our first stay in St. Louis. So, we decided to keep going with the Best Westerns and booked one online for our stay in Columbus, Ohio. We weren't as pleased with this one as we were with the other Best Western. It was very old looking..I don't mean historic, I... More

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russ s, Manager at BEST WESTERN Executive Inn, responded to this review
April 18, 2012

Dear Sir, Thank you for your comments. The hotel was built in 1995 and since then many improvements have been done. In our yearly inspection by Health, fire & Best Western we have received higher score. I am sorry that we could not meet your expectations. Please accept my apology for missing a wake up call. Your input will help... More

Neosho, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2011

I read the previous review about the bed bugs and of course, I was concerned. I am in the hospitality business (I work for a corporate housing provider) and am very aware of bed bug issues as we have experienced them ourselves. Even the cleanest of apartments, or in this case, hotel rooms, can fall victim when someone brings them... More

Was this review helpful? Yes 1
russ s, Owner at BEST WESTERN Executive Inn, responded to this review
January 25, 2012

Dear sir, Thank you for your great comment regarding Best Western in Mt. Gilead, Ohio. Honestly our rooms are well cleaned and guests are pleased. After reading a negative review you made a reservation to check us out and you were happy with us. A guest like you makes our day . It encourages our staff to perform better. Your... More

Indianapolis, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 27, 2011

Do not stay here! I spent a night here at room 210 on 11/23/2011, not only have i rented a room with semen stains on the bed sheet covers, i got bitten at least a dozen times by pesky bedbugs! It took me 2 tries to reach them for a complaint! they simply delayed my complaint by telling me they... More

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russ s, Owner at BEST WESTERN Executive Inn, responded to this review
December 23, 2011

Best Western has replaced all the beddings in all rooms (2011). Health Dept. inspection was done in Nov.2011. All is well. There was no trace of bug . Externination is done every month. Expert inspection was pefrformed. We assure our guests that there are no bugs at Best Western Executive Inn in Mt. Gilead, Ohio. Rooms are checked with ultra... More

Valparaiso, Indiana, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 7, 2011

Have stayed here twice while traveling. It's nice and quiet. Not very upscale, but right off the expressway, and good if you are going into Mount Vernon or further East. About 30 minutes from Kenyon College. Rooms are clean, and beds have all been upgraded to top of line. Breakfast "adequate" continental - you get waffles, and oatmeal, yogurt, cereals,... More

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NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 8, 2011

My company booked this motel and I did not. Furniture was old and had seen better days at least a decade ago. This is not a business hotel. no desk in the room and sheets were dingy and so thin you could see through them. The bathroom needs to be upgraded! Sink was dirty from age as much as lack... More

Was this review helpful? Yes 1
 
 
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Additional Information about BEST WESTERN Executive Inn

Also Known As:
Best Western Mount Gilead
Mount Gilead Best Western
BEST WESTERN Executive Inn Ohio/Mount Gilead
Address: 3991 County Road 172, Mount Gilead, OH 43338-9529
Phone Number:
Region: United States > Ohio > Mount Gilead
Amenities:
Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Mount Gilead
Price Range: $
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