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Holiday Inn Express Hotel & Suites Bryan-Montpelier

Certificate of Excellence
2.5 of 5
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13399 State Highway 15, Montpelier, OH 43543
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Holiday Inn Express Hotel & Suites Bryan-Montpelier
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Ranked #1 of 4 Hotels in Montpelier
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
dlh85royals Ankeny, IA
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96 Reviews from our TripAdvisor Community

Traveler rating
    61
    26
    5
    3
    1
See reviews for
41
16
4
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (16)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (18)
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Ankeny, IA
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here 2 nights recently. Everything was nice, but I left wanting more from this property. The staff was great. The breakfast was what I've come to expect from the Holiday Inn Express brand, although I'm always more satisfied if there is bacon. There was no bacon. The room was clean, quiet and comfortable. I wish there had been a... More 

Was this review helpful? Yes
Melissa F, Front Office Manager at Holiday Inn Express Hotel & Suites Bryan-Montpelier, responded to this review

Dear Guest, We are sorry to hear that your stay wasn't everything it could have been. We do serve bacon with our breakfast but we serve it every 3rd day since we go through it so fast when we serve it. Unfortunately for you that means that you missed it by one day! We will definitely look into making sure... More 

PITTSBURGH,PA
Top Contributor
92 reviews 92 reviews
21 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed April 15, 2015

Quick overnight stay . Room was quiet and clean. Bathroom lights were dimmest i have ever seen in a bathroom. Breakfast was typical Holiday Inn Express with many choices but overall so so quality. All hotel employees were very pleasant. AC was fairly quiet. Lighting in hotel room itself was quite bright!

Was this review helpful? Yes
Melissa F, Front Office Manager at Holiday Inn Express Hotel & Suites Bryan-Montpelier, responded to this review

Dear guest, Thank you for your review! We appreciate hearing about where we need improvement and where we are doing well. We will absolutely work on the bathroom lighting and thank you for bringing it to our attention. We hope to see you again someday and until then we wish you safe and happy travels! Thank You, Melissa French Front... More 

Topeka, Kansas
1 review
3 of 5 stars Reviewed March 10, 2015

I stayed at this located at the beginning of February for a funeral. Overall everything was fine, the room was nice, but we had several people staying in one room that had two queen beds and what we thought was a pull-out sofa bed. It was not and I had to sleep on it, which of course is not the... More 

Was this review helpful? Yes
Melissa F, Front Office Manager at Holiday Inn Express Hotel & Suites Bryan-Montpelier, responded to this review

Dear Guest, We are sorry to hear that you did not enjoy your stay as you might have. We understand that you feel that we should have put a room out of service in order to offer you a blanket, however that is not our hotel policy. We are, however, disappointed to hear that there was no search for a... More 

Southampton, New York
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 30, 2014

Stayed here during a 14 hour road trip. The hotel is immaculate and the staff was extremely friendly. The room was cozy and clean and we had everything we needed for the night. **The pillows are amazing!** Breakfast was included in our stay and we had plenty of choices to please everyone. The Holiday Inn Express is accessible right off... More 

Was this review helpful? Yes 1
Melissa F, Front Office Manager at Holiday Inn Express Hotel & Suites Bryan-Montpelier, responded to this review

Dear Guest, Thank you for your review! We are so happy to hear that you enjoyed your stay so much. It's always great to hear back from our guests and learn where we are getting things right and where we need to improve. We are very proud of our staff and our breakfast so we are happy to hear that... More 

Beaufort, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

We had to travel to Montpelier for a wedding. I made last minute hotel reservations as I didnt know the exact plans. The day before our arrival I called to see if we could get an early check-in, to which I was told they couldn't guarantee but would do their best. The wedding was at 2 we arrived at 12:00... More 

Was this review helpful? Yes
Melissa F, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bryan-Montpelier, responded to this review

Dear Guest, Thank you for your review. We are happy to hear that we were able to make you stay enjoyable! We are very proud of our staff and are always happy to hear that they have succeeded in making a guest's stay as wonderful as possible. We hope to see you again someday and until then we wish you... More 

Independence
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 10, 2014

My wife and I stayed at this hotel for your anniversary, desk clerks were top notch room was a little dated good breakfast overall stay was very good great location right off the Ohio turnpike close to area wineries

Was this review helpful? Yes
Melissa F, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bryan-Montpelier, responded to this review

Dear Guest, Thank you for your review. Happy anniversary and thank you for choosing to spend it with us! We are glad to hear that our staff was helpful and made your stay more comfortable. We are always happy to hear that we could help make a guest's stay enjoyable. We hope to see you again if you are ever... More 

Bowling Green, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2014 via mobile

Pam had her class reunion and we decided to stay the night. The hotel is right off the Ohio Turnpike on Exit 13. Technically the hotel is in Holiday City. It is across from the Ramada which historically I think was a Holiday Inn. At the Holiday Inn Express there is a well maintained and well lit parking lot. The... More 

Was this review helpful? Yes
Melissa F, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bryan-Montpelier, responded to this review

Dear Guest, Thank you for your review! It sounds like you had a very pleasant stay with us and we are happy to hear that. We always enjoy hearing from our guests and learning what stands out to them and your detailed review was wonderful for this! We hope to see you again in the future and until then we... More 

Woodbridge
Top Contributor
70 reviews 70 reviews
22 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed August 24, 2014

My daughter and I drove from Virginia to Wisconsin, without any pre-arranged hotel reservations. We came across this hotel purely by chance, and are glad we did! Although the woman at the toll booth was of no help (I live here, so why would I know anything about the hotels here!), it was one of four, she said, at that... More 

Was this review helpful? Yes 1
Melissa F, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bryan-Montpelier, responded to this review

Dear Guest, Thank you for your review! We are glad to hear that you enjoyed your stay with us. We are sorry that there was a few problems with your stay. We always try to make our guests feel welcome and at home and it sounds like despite a few set backs we succeeded. Your review really was a pleasure... More 

CSN88
Top Contributor
50 reviews 50 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 19, 2014

This is a typical Holiday Inn Express, but that is not suggesting a negative connotation. The hotel is clean, functional with decent sized rooms, and a great staff to help. The morning breakfast areas were clean and varied a bit day to day. The hotel is about 10 miles from downtown Bryan Ohio. If visiting Bryan, try the DUM DUM... More 

Was this review helpful? Yes
Melissa F, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bryan-Montpelier, responded to this review

Dear Guest, Thank you for the review! We always love to hear from our guests and your review was glowing and made us feel that we are doing exactly the right thing. Our area is small but can be very fun and we are happy to hear that you found this out while here. We are very proud of our... More 

Columbus, Ohio
Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed August 11, 2014

Our room was a bit pricey but we requested King Jacuzzi room so we knew it was slightly higher than regular rooms. It was clean, well stocked nice comfortable accommodations and better than most breakfast bar. It was very quiet, safe and clean. Thanks for a great stay !!

Was this review helpful? Yes
Melissa F, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bryan-Montpelier, responded to this review

Dear Guest, Thank you for your review! We are so glad that you enjoyed your stay! We love our Jacuzzi suites and are thrilled that you did too! We love to hear that our guests enjoyed their stay and we always try to make sure that they leave feeling satisfied and happy, which it seems like you did. We hope... More 

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